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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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+91 44 2530 0000
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+91 11 3934 0000
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+91 11 2331 1263
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+91 11 2331 1264
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Indian Railway Catering & Tourism Corporation [IRCTC] Website

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New Delhi
New Delhi District
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 32

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Sir, I have done deposit transaction of rs 3000/- in my irctc wallet dated 16 February 2022, with id vdongo by phone pe upi unique reference number UPI/DR/[protected]/[protected] with UTR number[protected].amount debit but deposit failed in my irctc wallet. Amount not reversed to my account .

Kindly help me .

Attachments are statement, deposit status, UPI id...
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hippie
from Delhi, Delhi
May 7, 2022
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Unable To Book Any Ticket And Website Not Showing Booked History

I m a user of ictct i have an account on irctc web site from a long time. I booked many ticket without any problem. Since last month i am unable to book any ticket from the official irctc website, it goes till the transaction page then logs out from the website, for this reason i am bound to use other alternative train booking app available. Moreover irctc website doesnt reflect any information as in on my account page when i click on booked...
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prajakta.kude9
from Thane, Maharashtra
May 6, 2022
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Money not reflected in R-WALLET of UTS

I did payment of 700 rupees through Paytm. My money got deducted from bank account but not reflected in R-WALLET o[censored]TS app. Please find attachment for more reference and kindly look into the issue.

Thanking you....
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I had cancelled train ticket a few days back and actual refund processing date was 21 april 2022. but still i havent recieved the refund of rs 230.
i contacted irctc and they said to contact bank. then i contacted bank and they told me to contact irctc. but still i havent recieved my money.
i am attaching the details of refund.
plz look into the matter...
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I had cancelled train ticket a few days back and actual refund processing date was 20 april 2022. but still i havent recieved the refund of rs 460.
i contacted irctc and they said to contact bank. then i contacted bank and they told me to contact irctc. but still i havent recieved my money.
i am attaching the details of refund.
plz look into the matter...
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D
D.k.1985
from Kolkata, West Bengal
May 5, 2022
May 5, 2022
This thread was updated on May 5, 2022
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TDR Rejected

ON 25.04.22 i filled TDR because my train was running more then 3 hours late. I called customer care and they told me to mail with my PNR no with reason to file TDR.

Train Details-
ASR HWH MAIL (13006)PNR: [protected]
PATNA JN (PNBE)HOWRAH JN (HWH)
Journey Date: 25 Apr 2022TDR Date: 25 Apr 2022 | 10:27PM
Passenger Information
1 Saradadebi Singh59 yrs | Female, BerthCoach-CNF7B4

TDR...
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B
Bura@22
May 4, 2022
May 4, 2022
This thread was updated on May 4, 2022
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Refund issue against downgrading of train ticket class

Dear Sir/Madam,
I, A B Choudhury, have booked a ticket for 3 passenger in premium tatkal category for 3rd AC for Howrah to Rajnandgaon, PNR number of which is [protected] on 2nd May for journey date on 3rd May, 2022 by Train number 12860, /HWH-CSMT SF Exp.However, railways have downgraded my ticket from 3rd AC B5 to M3, ie AC 3 economy on the day of Journey.When I talked to the TTE, I have not given any valid reply and have been advised...
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S
Shiladitya96
May 4, 2022
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Money debited but not credited in UTS app

Sir, money debited from bank account but not credited in my UTS wallet. It's just showing Rs.100/- recharge initiated.
Please refund money as quick as possible.🙏...
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A
Abhishek Vaibhav
from Delhi, Delhi
May 3, 2022
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Money didn't received in my account.

My ticket was not booked. IRCTC refund my money but I didn't receive my money in my bank account. My transaction successful by the debit card number - [protected]. Please solve my problem as soon as possible....
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hiba_basheerr
May 2, 2022
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Refund not yet received

Address:HOUSE NO:420 KRISHNAPURAM

I have booked my tickets on IRCTC application on 20th April 2022 from Mangalore to Thrissur .I payed a amount of 1823.60 through googlepay .The tickets weren't booked but the money was deducted from my account .the refund email from the IRCTC application was received since 5-6 days but I haven't yet received the amount yet...
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Sudhirlko7
from Lucknow, Uttar Pradesh
May 2, 2022
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Money deducted twice

Money has been deducted twice aginst pnr no [protected]....
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K
koteshwar rao
from Hyderabad, Telangana
May 1, 2022
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IRCTC tatkal scam

I booked tickets in Tatkal and premium tatkal quota, amount was deducted but tickets were never booked. Tried total 4 times and seen same all 4 times. All 4 times seats\berths are available.
IRCTC need to improve with there software technology, absolute scam in the name tatkal and premium tatkal, I feel tickets are kept on hold by scammers\agents to sell on high price.
Tried to book tickets from Secundrabad to Ongole...
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K
King Shahi
from Jamshedpur, Jharkhand
Apr 30, 2022
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Difference in base fare

I have booked a ticket in slipper class with tatkaal quota and the base fare shows is 245₹ but originally it was been 165₹, So why there is so much difference in base fare although as IRCTC has tatkaal price of ₹100 and then this extra differential amount in base fare....
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I had made the payment for the train ticket 16584 of 1818/-
Money got deducted from my account but later showed server error and also ticket wasn’t booked
How can I get my refund?...
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R
Rup1
from Bangaon, West Bengal
Apr 29, 2022
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Money deducted from bank account but received in r wallet

I am Rupam Mondal, I recharged my uts r-wallet ( under IRCTC) using my UPI id. Money is debited from my bank account . But not received in r-wallet.

My uts app login phone number is : [protected].

And I used ' [protected]@apl ' this UPI id .

And the lost ammount is rs. 100....
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A
Arifshaikh1990
from Mumbai, Maharashtra
Apr 29, 2022
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Money got deducted from my Bank Account but not credited in my UTS app

Hi,
This is Arif Shaikh I have recharged my UTS app with Rs. 100 bu using my UPI app, the Amount has been deducted from my Bank Account, but same has not showing in my RWallet, please resolve my problem.
Mobile number using for UTS app is [protected]...
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P
P Chat
Apr 28, 2022
May 4, 2022
This thread was updated on May 4, 2022
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Payment of 400 Rs debited from my bank but not credited in my R wallet

Respected sir,
Yesterday I made a payment of Rs 200 twice through upi. But my R- wallet was not credited with any of the amount. The amount was fully deducted from the bank and no refund is done. My Rs 400 are at stake. Please resolve this issue as soon as possible....
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M
Mankirt Aulakh
Apr 28, 2022
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I am complaining about a RPF Staff

I am living in chaibasa.Today i came here for tatkal ticket and i came on the station at 12:20 AM. AND then at 5:15 AM an RPF staff came and then started misbehaving with me
He accused me for taking multiple ticket for selling and then started threatening that i will put you inside bars for section 143 railway act which was not applicable at all yesterday means on 27 April i came here for taking ticket for my father as my father has...
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Address:45 Ramkrishna Pally,29 Nimta, North 24 Parganas, Near Durganagar Dhalai Karkhana,

Today I have tried to recharge RS 100 in UTS R-WALLET. Money has been deducted from my bank account but not credited/showing in MY UTS R-WALLET. I am giving screen shot for reference purposes. Please help me.

Mobile number [protected]...
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M
Mohit Vijay kumar soni
from Noida, Uttar Pradesh
Apr 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of deducted money

Website:irctc.co.in

Sir/ Madam,
I am Mohit Soni and have booked ticket from Raipur to Kalyan on 13th April 2022 by irctc using hdfc gateway and the money was deducted from my account and i got message as failed to book confirmation regarding this and i have mailed to the concerned department and they told that from their side money is refunded to account with reference no "[protected]" usally it takes 2 days to refund but now it has been already 15days,...
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