Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Please see the snapshot of my eticket PNR status after chart being prepared.

Sub:
Appreciating letter for the ticketing inspector and disappointment of his humanity
Respected Sir
My name is SureshKumar Sarangapani
Age 48
S/o C. Sarangapani Ex-serviceman who was involved in 3 wars (Pakistan, China) ID 1315788

Details
I was booked an E Ticket for my family members from Trissur to Chennai on 01/09/2018 planned a trip on 30/12/2018.
Train No: 22640
Train Name: Chennai Express
PNR No: [protected]
Boarding: Trissur
Destination: Chennai
Journey Date: 30/12/2018
for some reason we had 3 tickets left and 3 people traveled to the S11 box on 30/12/2018. At the last minute, I traveled to the S11 box with a general class ticket because of my wife unwell condition.
TTR came to check the tickets around 8.20 Pm near Thrissur station I showed
Booking ticket and the General Ticket genuinely and explained the reason for my inevitable journey, excuse for our condition. He asked me to pay 450 for penalty or get down to general compartment. He was not care about my excuse, so I don’t want to argue with him I gave 2000 Rs which I had. He shouted and told me I am not a shopkeeper you should pay the exact change. In this condition a fellow traveler who helped me pay my money. The inspector took the money and left the receipt with a sense of duty
I have traveled many times. I shared my seat and Birth for public who traveled waiting list, RAC, Staffs and general compartment passengers in rush times. I have shared the seat for the cohabitation of fellow cohabiting passengers. I have never met such a scandal, but I have been disturbed by my honesty and distressed to the inspector who worked best for the Railway department. This letter wrote because please teach the staffs what is humanity I really sorry to say this.
Thanking You
Yours Faithfully
Suresh Kumar
31/12/2018

Respected sir/ Madam,

My name is Sathish Kumar

I am travelling in NCJ - TBM SF express from Madurai junction to Chengalpet junction. Unfortunately I can't reach the train at my coach due to some traffic issue. But I got into the train and asked TTR whether the coach is towards the engine or End of the train since coach position of train is not mentioned online. He provided misinformation towards wrong side and due to him I travelled in train by standing even I reserved the ticket. I was waiting in Sleeper coach door area to go to my coach but one TTR told me to sit in sleeper seat till next junction arrival. Another TTR came and shouted at me to get out of the train. I explained him everything and he was without mask and uniform. Even though I gave respect to him he used bad words at me and you should not travel in this train. He threatened me to pay the fine of 1000 Rs. He talked me without humanity. He pulled me to get rid of train while train in running condition and I got fell down with injury due to him. Kindly train TTRs with humanity. Because they were just the servants to the passengers who are travelling in train and not the rulers to impose their rules.

Yours faithfully

Sathish Kumar

Mechanical Engineer

Train number : 17235
PNR-4748886xxxx
Trn:17235
Dt:29-04-22
Frm SBC to NCJ
Cls:SL
Couch:S6

Is there any TTR allocated for this train ?
I travelled from train start point to end point. I did not seen the TTR. RAC status for my ticket. I was waiting for the TTR for the whole night to ask for seat availability. But no one came.. I saw many un reserved people travelling in sleeping compartment.. how irresponsible.. TTR should serve people.. to only to get Central government salary..

Today (15/06/2016) when i tried for Tatkal tickets from Mumbai to Nagpur. i was given this message " Bin range not enabled. [ Transaction Id: [protected] ] You can choose another payment option and try again." tickets were available but i could not make payment because of the above error. I searched on internet about this error and came to know that this error occurs because IRCTC has removed few banks from payment process in Tatkal situations. This information is not provided to user before selecting the payment option. This is clear case of fraud that IRCTC is doing with its customer. Please consider my complaint and take a strict action on IRCTC so that they should not be transparent towards their customer.

Hi Team,

Thanks for your quick response, hope will get positive response soon for refund of TDR entry ticket.

Regards,
Jagannath Patra

Hi Team,

Its been two weeks over as you forwarded to IRCTC but still I did not get any response from them over mail or message not the status is getting update in irctc portal so, kind request please do the needful.

Awaiting your early response.

Thanks & Regards,
Jagannath Patra

Hi Team,

Is there any update as I am not getting any response from IRCTC nor I got refund money.

Kindly please do the needful. Awaiting your earliest reply email or call.


Thanks & Regards,
Jagannath Patra
Mob: [protected]

I HAVE DONE TDR FILE 10/10/2015 BUT I HAVE NOT RECEIVED AMOUNT.

PNR Number [protected] for reason "Passenger Not Travelled.", has been received and the Reference No for this is :[protected]

LILA NANDAN
MOB. [protected], [protected]
FARIDABAD HARYANA