Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I had booked 4 tickets from MAO to CSTM, 2A Sleeper for 28th September 2015.
PNR: [protected] . Train NO:01002 . One hour before the journey I received a message that seat numbers have changed. (from A1 6, 12, 21, 22 to ABX 2, , 3, 4, 5) . After occupying the seats the TC told us the seats have been shifted from 2A to 3A. He also mentioned that the amount would be refunded, 12 days have passed but there seems to be no response. On visiting the reservation department we were told that it was a holiday special train so no information can be provided.

Sir,
I had reserved an e-ticket via IRCTC from Trivandrum to Calicut (PNR No.[protected]) with Date of Journey as[protected] on[protected]. Subsequently due to personal reasons I cancelled the above ticket via IRCTC on[protected] and I got the SMS message in my mobile phone (No. [protected]) that an amount of Rs. 210 will be refunded to my SBTaccount. But till date no amount on account of the above has been received in my SBT account.So I kindly request to look into the matter and do the needful. An early reply is expected.
Thanking u,
with regards,
Manoj Kumar.

Ticket booking details:
From LTT to THRISHUR
train 22113 KCVL express
Date of journey[protected]
Class of journey First A.C
Passenger details:
1A K Dubey male 71 years
2 Savitri Dubey female 64 years
Fair paid:Rs.4670.60 through my HDFC Debit card

I forgot to ask for O.T.P. on my mobile [protected] while logging in.
After filling in all required details when prompted to PAY, I made payment of fare Rs. 4670.60 through my HDFC debit card which was immediately deducted from my bank account as I got SMS alert from my bank.However NO details of Ticket was made available by IRCTC.I did not get any ticket.though PAYMENT has been made for it. Later I verified from Booked ticket history after logging in again that NO tkt. was booked.
Thereafter I booked another tkt. successfully by Netravati exp. 0n[protected], by sleeper class between LTT and Thrishur which is now showing in Booked ticket history.
SO MY COMPLAINT :GOT NO TKT. FOR JOURNEY ON 5th DECEMBER by 22113 exp. as REQUESTED THOUGH PAYMENT of Rs. 4670.60 MADE by ME
PLEASE THEREFORE CREDIT BACK MY AMOUNT OF Rs. 4670.60 .

Hi Support team, I have booked a ticket from LJN to YPR for GKP YPR EXPRESS on 14-Jul-2015 and Date of Journey was 10-Aug-2015. For reason the passenger didn't travel, I filled the TDR for the same in IRCTC against my ticket and the status was turned to CR Registered, but the amount was not refunded yet. I am not sure what else I might be missing to get amount refunded. Please let me know what I can do further or else you can drop a mail to [protected]@gmail.com Ticket details:PNR No [protected].Reason For TDR:Passenger Not Travelled. TDR Filing Date: 09-Aug-2015 19:53:29 HRS TDR Status: CR Registered.Transaction ID: [protected].Cancellation ID: [protected] TDR Zone: SOUTH WEST RAILWAY (SW) Registration No:[protected] Warm Regards, Tanmay Bhargava

I have filed a TDR as per the details are given below. Transaction ID - [protected] PNR - [protected] Train No - 12645 From - ERS (Ernakulam) To - NZM - H. Nizamudieen Dated - 19-Sep-2015 TDR Filed on - 20th Sep 2015 Reason Passenger not travelled The status still showing is as CR Repudiate. and I still didn't received the refund for the above. Kindly tell me the reason for this delay Regards Thomas

In July 2014 I booked 4 tickets on IRCTC with my credit card, after a while I cancelled one ticket but got money for all tickets so I cancelled all the tickets. In Nov, 2014 IRCTC again deducted the same amount after mailing them and bank I got refund in jan, 2015 but on may 2015 IRCTC again took the money and till now they are asking for problem.

I am Ashish Mankar from Kota, Rajasthan. I had booked my ticket from Ujjain to New Amravati, unfortunatly I had to cancel my ticket but Its 3 days has over but my I did not get my refund & it showing refund status as refunded. My ticket details as following Transaction ID: [protected] PNR Number: [protected] Train No.: 19301 From: UJN To: NAVI Date of Journey:08 Nov-2015 Reservation Status:Cancelled Date of Booking: 05-Oct -2015 ATAS Opt:No Booked From: IRCTC mail id- ash.[protected]@gmail.com Contact no. [protected]

Transaction ID: [protected] PNR Number:[protected] Train No.: 12391 From: PNBE To: NDLS Date of Journey:22-Nov-2015 Reservation Status:Cancelled Date of Booking:25-Jul-2015 ATAS Opt:No Booked From: IRCTC mail id: magnetic.[protected]@gmail.com, Phone No.: [protected]

Dear Sir, I was travelling from Mumbai to Dhamangaon on 4/10/2015 by Vidarbha Express in AC Tier with my family.My PNR NO. was [protected]. There were lot of RATS in the AC coach.There was damage to my luggage and we could not sleep the whole night .Other passengers in the coach also faced same problem. I request u take note of this and give me compensation of Rs.5000 as early as possible.

I had to travel to kota to attend class on date 29 sep and booked a tatkal ticket on Marusagar express 12977 Birth no 12 coach s6 time departure 7:50 but on that day train got late for more than 6 Hours as i checked till 10 am and then finally filed a TDR but now it says CR repudiate so i request you to resolve the same.I will be obliged. Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date: 29-Sep-2015 10:20:54 HRS TDR Zone: NORTH WESTERN RAILWAY (NW) Transaction ID: [protected] Cancellation ID: [protected] PNR No [protected] Ticket Amount:405.0 + tax Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY also would like to know why i got such a responce

Sir i had to travel to mumbai from patna in train no. 12142, pnr no. [protected] and both the tickets were booked in 3rd ac but reaching at patna station we recheked it with the station master and were informed that it has been degraded to sleeper class and we did not board at this ticket and made other tatkal ticket in same train in 2nd ac. We want our full money to be refunded. We have also filed tdr for the same with ref no. [protected] ten mins before the shlcheduled departure. Kindly go though his matter. We'd be highly oblidged.

Hi, Thi is to inform you that catering guys taking more money for water from passenger traveling in Indian railway. It comes under passenger harassment who have no other option for taking waters except Catering guys. Raise a complaint number regarding this and focus on this.

I have booked 3 tickets in janasadapthi exp from coimbatore to tiruchirapalli on 03/10/2015 .. I selected D9 coach but ticked was booked in D5 why when available ticket is 926? Either D8, D7 coaches can be alloted if not in D9. When there is 926 seats why seat near toilet was allotted? Very bad format and useless web system.Rectify the defects immediately.Since you are collecting taxes you must provide proper service otherwise don"t collect Improve net working system .As a govt dept it is your duty to provide best service to the consumers.

I have to go to Chennai from Salem. I login to irctc and give the necessary details to book TATKAL ticket. But after entering the CAPTCHA i got the message "Invali Captcha" for every CAPTCHA I am entering. This is very worse as I am unable to book the tickets. I think there is a fradulant action behind the tatakal booking. Nee a necessary action.

Date of Journey-26.09.2015 Train no:12840, PNR:[protected]. Birth:A1 11 & A1 22 Return journey -29.09.2015 Train no: 12839, PNR:[protected], Birth:B3 17 & B3 20 Dear Sir, 1. During onward journey(26.09.2015) Tea was sold at Rs.7.00/- per cup and on return journey the same cup of Tea was sold for Rs.10.00/- a cup. There is no response from the manager. 2. During dinner on 30.09.2015 only Two poorie was served with dinner. 3. General cleanliness was very bad. Thanks & Regards, T.KRISHNAKUMAR [protected] [protected]@gmail.com

I purchased 4 tickets online for HOWRAH to DIGHA by '12857' TAMRALIPTA EXP on 2nd October, 2015 at around 2.00pm. I used my Debit Card of AXIS BANK from-where a sum of Rs. INR 434.20 is debited on 02/10/2015 at 14:06:53 info:PUR/IRCTCAPIN/NEWDELHI (as per SMS recieved in my mobile no. [protected]). But I found neither any ticket nor any booking history.

Dear sir I had booked a ticket from Howrah to Vasco da Gama journey date 31/12/2015 I made payment through my SBI debit card of amount 1512+bank charges, it took 2 minutes to reach the payment site after that my money was debited from the bank but ticket was not booked it was showing failed transaction please I need my money to be refunded immediately my transaction id is [protected] and train no 18047/AMARAVATHI EXP. HELP ME PLEASE

While going through transaction process during e ticket booking on irctc app today i.e. 1st October, money was debited from my account but the app showed a failed transaction. I haven't received any sms nor does the app show anything in the booked history.Please help me as soon as possible as I've lost my hard earned money.This matter concerns me very much.Please do something.

Dear Sir/Madam, I had booked a Tatkal ticket from DELHI to BEAS journey date 24Sep2015, but the train got late for more than 3 hours. I had filed the TDR on very next day i.e. 25-Sep-2015 13:14:16PM. The status of TDR showing CR Repudiate. I had to reach Beas before 8.00am on 25/Sep/2015, but the train got late, so I have filled the TDR little late. Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours. PNR: [protected] Transaction ID: [protected] Date of Journey: 24-Sep-2015 Ticket Amount: 772.0 TDR Filing Date: 25-Sep-2015 13:14:16 PM, TDR Reason : Train Late More Than Three Hours And Passenger Not Travelled.

Dear Team, Filed TDR for the below journey as the train was late for 6hrs. But still status is showing as CR Repudiate. Please provide the response on the issue and when will money be refunded. Train No./Name: 22105/INDRAYANI EXP PNR No [protected] Date of Journey: 19-Sep-2015 From: KALYAN JN (KYN) To: PUNE JN (PUNE)