Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Transaction ID: [protected] Train No./Name: 12601/MANGALORE MAIL PNR No [protected] Date of Journey: 16-Sep-2015 Date Of Boarding: 16-Sep-2015 Date of Booking: 15-Sep-2015 From: CHENNAI CENTRAL (MAS) To: SALEM JN (SA) Boarding: CHENNAI CENTRAL (MAS) Resv Upto: SALEM JN (SA) Quota: TATKAL (CK) Class: THIRD AC (3A) Ticket Amount:4280.0 Ticket Type:E-ticket Passengers Details [censored]HARTH 14 Male CKWL 9 SUJATHA 39 Female CKWL 10 PRAVEEN 18 Male CKWL 11 MITHUNA 10 Female CKWL 12 Reason For TDR: Party Partially Confirmed/Waitlisted And Waitlisted Passengers Did Not Travel. TDR Filing Date: 19-Sep-2015 10:41:58 HRS TDR Status CR Registered Cancellation ID: [protected] Registration No:[protected]

Please refund of cancelled ticket as detailed below
Train no. / name=12649 / sampark kranti
Pnr: [protected], amount of rs 635 is to be refunded
Ref.No:[protected]
Date & time of booking=23 / 09 / 2015 21:40:30 hrs
Cancelling date:23 / 09 / 2015 time:09:52:44 hrs
From kcg to nzm
Journey date:25 / 10 / 2015 time
Name:shahid hussain age:26 sex:male booking status:rlwl / 21 current status:can aadhar id:[protected]
Refund my amount as early as possible

Dear sir /ma"am 1. PNR. no:[protected], complaint id :[protected] kcg-ngp, d.o.journey 17 .aug.2015, but i have filed TDR on 16 aug 2015 itself, for not travelled passenger, but tdr shows cr repudiate, and they have not refunded yet. 2. PNR NO:[protected], complaint ID::[protected], sc-ypr D.o. j :23 aug.2015, tds filed for passenger not travelled, 23 aug.2015, tds status shows cr registered, not yet refunded 3.PNR NO:[protected], complaint ID:[protected], kcg-ypr d.o.j:23 aug.2015, tds filed for passenger not travelled, got down due to train diverted and willreach more than 10 hrs late.tds status cr registered but not yet refunded. so kindly help me in getting refund

I wanted to book online ticket through IRCTC site on 22.09.15 ( Pune to Bangalore ). Massage reservation cancelled appeared still amount 2495 debited from my account, Ref.no [protected]lGOA SLUJV6 Plz revert amount debited at your earliest. P.S.KOTASTHANE [protected] [protected]@gmail.com

Dear Sir/Mam,

Today(23-Sep-15), I booked a 2 tickets One is NDLS To Lko, another is LKO To NDLS, & DOJ is 18-Oct-15, but these tickets are not able to booked, but my money has been deducted from my Respective HDFC Account Credit Card..

Request you to plz. return my money on my respective band HDFC A/c, As soon as possible. Last transaction id is -[protected]

Regards,
Versha Pandey
My User Id- vershap34

I was trying to reserve a ticket from lucknow to new delhi. But after payment i got the error that "unable to perform transaction due to essential validation integrity failure" i don't know what it means. But i want just my money back..
I am attaching the transaction history screenshot with this complaint.
Please help me in this.

I booked a ticket from Delhi to tatanagar on irctc.co.in.the ticket was not booked but money transaction was made.then I tried 2nd time the same happened again.my money has been transferred 2 times.how do I get the money back.sir pls reply.

TDR Transactions SNo Cancellation ID PNR Number From To Date of Journey 1 [protected] [protected] NZM MMR 12-Jun-2015 TDR Status TDR Filing Date CR Registered 12-Jun-2015 12:24:14 HRS TDR is for partial confirm ticket is still pending for refund after more than 3 months. CCM SWR & IRCTC are not responding.

I had train on 20 september 2015 from jammu to delhi, rajdhani express at 7. 40 pm, pnr is [protected], i reached station at 7 pm and i was sent back like many other passengers saying all trains are cancelled for today, and display boards were also saying same. I again came back at 7. 30 pm and asked if train will depart late at enquiry, they again said no al are cancelled for today and display also said cancelled. So i went home. Next day i read n newspaper that all trains went late n none was cancelled. Whoes fault is it? I want my 1600 rupees back as soon as possible. It din happen only to me it also happened to many other passengers, please return our money back.

Train was departed from lokmanya tilak 10 hours and 15 minutes late and reaced bangalore 15 hours late

TDR Transactions Details
Transaction ID: [protected] Train No./ Name: 11013/COIMBATORE EXPRESS PNR Number: [protected]
Date of Journey: 15-Sep-2015 Date Of Boarding: 15-Jul-2014 Date of Booking: 13-Sep-2015
From: BANGALORE CITYJN (SBC) To: COIMBATOREJN (CBE) Boarding At: BANGALORE CITY JN (SBC)
Resv Upto:COIMBATOREJN (CBE) Quota: TATKAL (CK) Class: SLEEPER CLASS (SL)
Ticket Amount: 750 Ticket Type: E-Ti
Passengers Details
Name Age Gender Status Coach ID Berth No/ WL No
PRABHU C 30 Male CNF S6 35
NAVODAYA 24 Female CNF S6 38

TDR Details
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
TDR Filing Date: 15-Sep-2015 21:21:33 HRS TDR Status: TDR Repudiate Cancellation ID: [protected]
TDR Zone: SOUTHERN RAILWAYS (CR)

Reason for Repudiate TDR: Invalid TDR Timestamp : DELAY

Hi Support team, I have booked a tatkal ticket from HOWRAH (HWH) to RAIPUR (R) form GITANJALI EXP on 9th Sept 2015 and Date of Journey was 10th Sept 2015. For reason train delayed more than 3 hours and the passenger has not traveled, I filled the TDR in IRCTC against my ticket and the status was turned to CR Registered, but the amount is not refunded yet. I am not sure what else I might be missing to get amount refunded. Please let me know what I can do further or else you can drop a mail to [protected]@gmail.com.

Transaction ID: [protected]
Train No./Name: 12860/GITANJALI EXP
PNR No [protected]
Date of Journey: 10-Sep-2015
Date Of Boarding: 10-Sep-2015
Date of Booking: 09-Sep-2015
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
TDR Filing Date: 10-Sep-2015 13:20:42 HRS
TDR Status CR Registered
Cancellation ID: [protected]
TDR Zone: CENTRAL RAILWAY (CR)
Registration No:[protected]

PLEASE HELP ME WITH THIS,
Regards,
Vijay Jhawar

Transaction Details
PNR Number: [protected]
Transaction ID: [protected]


TDR Details
Reason For TDR: Train Diverted And Train Not T
ouching Boarding Station.
TDR Status: Reference No: ekt[protected]

TDR filling done on 05/08/15 but still refund not done.

Hi, I had booked ticket from irctc in tatkal on 27th Aug, There were two transactions I did, one for 4531 rs which was not confirmed so I had to cancel the ticket as it was in waiting and was of no use, irctc returned only 4290 rs. The second transaction I did on the same day was for booking premium tatkal in same train as my previous ticket was not booked. For this transaction, the ticket did not book as the tickets were not left though they diducted amount 10425 rs. When I got the refund only 10215 rs were refunded. What I need from these online services is why are they not refunding the whole amount. They deducted almost 500 rs from a common man pocket in just 2 failed transactions.. God knows how much they would be earning from these failed transactions.

Status- CR Registered Transaction ID: [protected] Train No./Name: 12779/GOA EXPRESS PNR No [protected] Date of Journey: 10-Aug-2015 Date Of Boarding: 10-Aug-2015 Date of Booking: 03-Aug-2015 From: BHOPAL JN (BPL) To: H NIZAMUDDIN (NZM) Boarding: BHOPAL JN (BPL)

Hi, I'm Jagdish Rao and this complaint is related to the IRCTC. I booked a e-ticket in train number 12620 from Udupi to LTT. The scheduled time of the train was 15:57. And due to monsoon conditions the changed train time was not mentioned in the sms which I received upon booking. Due to this inconvenience I couldn't catch the train on changed time

I have tried applying for IRCTC UBI Prepaid card twice and the payment was successful via Citrus Pay(total of Rs.1000 has been debited from my bank account) but I didn't receive any confirmation from the merchant. Also, my application wasn't registered successfully. Its been a week but I didn't receive the money back to my Bank account yet.

I contacted Citrus Pay and they asked me to contact IRCTC. Therefore, I contacted IRCTC and they asked me to contact Union Bank of India. UBI customer rep. gave me an E-mail ID([protected]@unionbankofindia.com) and I sent an E-mail along with the attached information.

Till now I've not received any response regarding this issue. I'd request IRCTC to take immediate action on this problem before I take any legal step.

Dear sir mera ticket jo humne irctc SE CNF BOOKING KIYA magar train mai humko birth nahi mila TT Humra rasid bana diya w/l ka humko yatra karne mai bhaut dikkat hua huko birth cnf nahi mila ...jabki humra TICKET cnf hone ke baad ye dikkat hui hai...

IRCTC ke pass humne call kiya magar unhone sahi jankari nahi di ki apka ticket kyu W/L mai cala gaya hai...

irctc complain ticket no=ticket ID [IRCTC #2058954].


Passenger Current Status Enquiry
You Queried For : PNR Number :[protected]E - TICKET)

Journey Details
Train Number Train Name Boarding Date
(DD-MM-YYYY) From To Reserved Upto Boarding Point Class
*15715 GARIB NAWAJ EXP [protected] BJU JP JP SHG 3A

S. No. Booking Status
(Coach No, Berth No., Quota) * Current Status
(Coach No, Berth No.)
Passenger 1 HB1, 17, GN W/L 0
Passenger 2 HB1, 20, GN W/L 0
Charting Status CHART PREPARED

I had taken an e-ticket on last june 6th 2015 through IRCTC and journey was from Trivandrum to New Delhi on 23rd june 2015.And due to some reason the train was cancelled.Here are the details PNR :[protected], Train no: 12643, Date of journey :[protected].The ticket rate was 1830rps. And it have been 3 months, yet i didnt get my refund back.

Yesterday i tried to login with my existing account in order to book a ticket, but had forgotten my password. so i followed the specified procedure in order to receive a new password. i received the mobile verification code and typed in the code in order to receive an email with the new password. but its been almost a day and there has been no progress on the matter. i repeated the procedures 3 to 4, times still no use. upon looking up for the solution in google all i find is the same problem for many people going unanswered. Are you people seriously running a professional website? What would a person do in case if it was for an emergency purpose. People might suffer great a loss just because of your tomfoolery. PLEASE improve the response time for your website. No wonder so many people hate this website.

Hi Team, I had filed a TDR on 27th May 2015 for the journey not taken place in Shipra Express dated 27-May-2015, the PNR number is [protected] . Number of travellers were 3. However the refund has not gone through and it is showing as "CR Registered" till now. Can you please assist. The transaction id is [protected] for the TDR filed. Please get in touch with me asap on arvind.[protected]@gmail.com