Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi Support team, I have booked a tatkal ticket from HOWRAH (HWH) to RAIPUR (R) form GITANJALI EXP on 9th Sept 2015 and Date of Journey was 10th Sept 2015. For reason train delayed more than 3 hours and the passenger has not traveled, I filled the TDR in IRCTC against my ticket and the status was turned to CR Registered, but the amount is not refunded yet. I am not sure what else I might be missing to get amount refunded. Please let me know...

Transaction Details
PNR Number: [protected]
Transaction ID: [protected]


TDR Details
Reason For TDR: Train Diverted And Train Not T
ouching Boarding Station.
TDR Status: Reference No: ekt[protected]

TDR filling done on 05/08/15 but still refund not done....

Hi, I had booked ticket from irctc in tatkal on 27th Aug, There were two transactions I did, one for 4531 rs which was not confirmed so I had to cancel the ticket as it was in waiting and was of no use, irctc returned only 4290 rs. The second transaction I did on the same day was for booking premium tatkal in same train as my previous ticket was not booked. For this transaction, the ticket did not book as the tickets were not left though...

Status- CR Registered Transaction ID: [protected] Train No./Name: 12779/GOA EXPRESS PNR No [protected] Date of Journey: 10-Aug-2015 Date Of Boarding: 10-Aug-2015 Date of Booking: 03-Aug-2015 From: BHOPAL JN (BPL) To: H NIZAMUDDIN (NZM) Boarding: BHOPAL JN (BPL)...

Hi, I'm Jagdish Rao and this complaint is related to the IRCTC. I booked a e-ticket in train number 12620 from Udupi to LTT. The scheduled time of the train was 15:57. And due to monsoon conditions the changed train time was not mentioned in the sms which I received upon booking. Due to this inconvenience I couldn't catch the train on changed time...

I have tried applying for IRCTC UBI Prepaid card twice and the payment was successful via Citrus Pay(total of Rs.1000 has been debited from my bank account) but I didn't receive any confirmation from the merchant. Also, my application wasn't registered successfully. Its been a week but I didn't receive the money back to my Bank account yet.

I contacted Citrus Pay and they asked me to contact IRCTC. Therefore,...

Dear sir mera ticket jo humne irctc SE CNF BOOKING KIYA magar train mai humko birth nahi mila TT Humra rasid bana diya w/l ka humko yatra karne mai bhaut dikkat hua huko birth cnf nahi mila ...jabki humra TICKET cnf hone ke baad ye dikkat hui hai...

IRCTC ke pass humne call kiya magar unhone sahi jankari nahi di ki apka ticket kyu W/L mai cala gaya hai...

irctc complain ticket no=ticket ID [IRCTC #2058954].br...

I had taken an e-ticket on last june 6th 2015 through IRCTC and journey was from Trivandrum to New Delhi on 23rd june 2015.And due to some reason the train was cancelled.Here are the details PNR :[protected], Train no: 12643, Date of journey :[protected].The ticket rate was 1830rps. And it have been 3 months, yet i didnt get my refund back....

Yesterday i tried to login with my existing account in order to book a ticket, but had forgotten my password. so i followed the specified procedure in order to receive a new password. i received the mobile verification code and typed in the code in order to receive an email with the new password. but its been almost a day and there has been no progress on the matter. i repeated the procedures 3 to 4, times still no use. upon looking up for...

Hi Team, I had filed a TDR on 27th May 2015 for the journey not taken place in Shipra Express dated 27-May-2015, the PNR number is [protected] . Number of travellers were 3. However the refund has not gone through and it is showing as "CR Registered" till now. Can you please assist. The transaction id is [protected] for the TDR filed. Please get in touch with me asap on arvind.[protected]@gmail.com...

Sir, i booked e-ticket for journey from Bareilly (BE) to Anand Vihar TRM (ANVT) for my mother through agent for the date on[protected]. my PNR no. was [protected]. the scheduled departure time of this train was 10:42. when my mother come at railway station she come to know that the train is late 04 hours 40 minutes. so we file TDR through agent for the cancellation of e-ticket. but upto this date i did not get my refund.this is my humble...

Support team, I have booked a tatkal ticket from ADI to AF for AGRA SUPER FAST on 25-Aug-2015 and Date of Journey was 26-Aug-2015. For reason train Cancelled ( delayed more than 3 hours and partially cancelled also from ADI ) so the passenger has not traveled, I filled the TDR for the same in IRCTC against my ticket and the status was turned to CR Registered, but the amount was not refunded yet. I am not sure what else I might be missing...

My trip in 13484 on 14-09-15 I have one water bottle rail neer by pantry cart staff printed rate Is 15rs he take 20rs . I said printed rate is 15rs he its available on 20rs u bye or not. There is no meaning of printed rate this is 20rs is the right rate. I dont have any option so I bought it to pay extra 5rs....

Dear Support Team, I didn't get the amount of my TDR till date (15 Sept 2015) where the PNR no of ticket is [protected] and the train was canceled so I could not journey. There have more than 65 days has been passed and no amount refunded in my account. I have called to customer care and they res-ponced me that there have no time limit for refunding amount. Please tell me clear how much time you will take??? Prateek Srivastava PNR:...

Dear IRCTC On 11/9/2015 I booked train ticket ( PNR no: [protected] ) at the site of yatra.com but the ticket was cancelled. after two days later IRCTC send me a mail that was dear customer your ticket has been cancelled so the amount of 259/-rs will refund shortly. But I didnot get the amount 259/-rs. So I kindly request you to please refund the amount shortly THANKING YOU...

Dear Sir, I have booked tiket from DNR- CDG Express from Danapur Jn to Roorkee Junction today on 13 th sep 2015 from Patna. While booking the tkt i have booked my ticket and got middle birth on S1 coach seat no 53 of Booking Status Current Status CNF/S1/53/MB CNF at nearly 12 30 pm. On 3 :01 pm i have again got one PNR confirming my seat in same coach on S1 seat no S1 32. So i stunned and checked that the ticket was booked twice and...

Hi Team, I have filed the TDR on for the PNR No [protected], as only one ticket was got confirmed and the other passenger was still in waiting list. I have booked another ticket the same day for travelling on the next day - PNR No [protected] for the same set of passengers and we have traveled on the next day Its been around 4 months since i have raised the TDR and there isnt any progress/update in the status or refund of the money Could...

This complaint is regarding the common glitch in cancellation amount charged by the IRCTC. As per the current refund policy of IRCTC (http://contents.irctc.co.in/en/refundrules.html), the cancellation charge for AC 3 is Rs 90/- when cancellation of confirmed tickets is done more than one day in advance of the scheduled departure of the train, excluding the date of journey. Recently I have noticed that the IRCTC deducted Rs 95/- instead...

Hi,
I got a call from this number ([protected]) saying that he was calling from IRCTC and asking for details of my Debit Card with CVV. He told me if you don't provide the details then they can not transfer the refund amount. When I interrogated why are you asking any valid authority should not ask so. Where are you calling from. Then that person suddenly disconnect the call. This one looks like a Big Fraud.

I...

Dear Sir / Madam, It has been long time I have repeatedly requesting IRCTC for the refund for the below TDR. And every time I received message that "email has been again forwarded to the concerned department". But I have not received any update for my refund amount when it will be provided. Below is the detail of TDR: PNR Number: [protected] Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing...