Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Respected sir/madam, The train no. 19309 Gandhinagar to indore shanti express divert root from vadodara date-27/08/2015 so I TDR form filed through on line for train fare refund but till date refund not received and CR-registered shown. the following information shown for these regarding. PNR NO.[protected] TRANSITION ID NO. [protected] TRAIN NO.19309/GNC INDORE EXPRESS DATE OF JOURNEY.27-Aug.-2015 FROM. ANAND JN (ANAND) TO INDORE JN BG(INDB) MY MOBILE NO. [protected] THANKS AND REGARDS, HIMANSHU BHAWSAR Contact Number: [protected] Address : : Anand, Anand, HINDU, India

I had booked a ticket from SBP to CRP journey date1 Oct 2015, but there came an emergency at home and we could not board the train. Till then the chart was already prepared. I filed the TDR on the next day at 2 Oct 2015 at 08:07:46 HRS. The status of TDR showing CR Repudiate. Please help me on this asap. The details of TDR filed are:

Transaction ID: [protected]
Train No./Name: 13352/DHANBAD EXPRESS
PNR No [protected]

TDR Filing Date: 02-Oct-2015 08:07:46 HRS
TDR Status CR Repudiate
Cancellation ID: [protected]
TDR Zone: EAST CENTRAL RAILWAY (EC)

Reason for TDR Registration Failed: Invalid TDR Timestmap : PARTIAL

I tried booking tickets in palani express for 12th October ..while booking train tickets got an error, but the amount has been debted from my SBI account and received message from IRCTC as follows. Thank you for using SBI Debit card for purchase worth Rs.324.05 on POS 2001 at IRCTC txn#[protected].but tickets has not been booked.please kindly refund the amount.

I have cancelled two tickets on 2nd October, 2015.PNR-[protected], [protected]. Two amounts Rs 4815 one for each ticket was supposed to be refunded but on 5th October only one amount of Rs 4815 has been returned. In IRCTC site it shows that both the amounts have been refunded on 4th and 5th Oct 2015.But one amount has not yet received by me till date.

I suppose to travel by Train No. 07707 - Pushkaram Special from Rajahmundry to Secunderabad. The train was delayed more than 3 Hrs. Hence filed TDR on 23rd July, 2015 and opted other mode of transportation. Till date I had not received amount back against PNR No.[protected]. The status showing at IRCTC Website under TDR History as"CR REGISTERED".

I had booked 4 tickets from MAO to CSTM, 2A Sleeper for 28th September 2015.
PNR: [protected] . Train NO:01002 . One hour before the journey I received a message that seat numbers have changed. (from A1 6, 12, 21, 22 to ABX 2, , 3, 4, 5) . After occupying the seats the TC told us the seats have been shifted from 2A to 3A. He also mentioned that the amount would be refunded, 12 days have passed but there seems to be no response. On visiting the reservation department we were told that it was a holiday special train so no information can be provided.

Sir,
I had reserved an e-ticket via IRCTC from Trivandrum to Calicut (PNR No.[protected]) with Date of Journey as[protected] on[protected]. Subsequently due to personal reasons I cancelled the above ticket via IRCTC on[protected] and I got the SMS message in my mobile phone (No. [protected]) that an amount of Rs. 210 will be refunded to my SBTaccount. But till date no amount on account of the above has been received in my SBT account.So I kindly request to look into the matter and do the needful. An early reply is expected.
Thanking u,
with regards,
Manoj Kumar.

Ticket booking details:
From LTT to THRISHUR
train 22113 KCVL express
Date of journey[protected]
Class of journey First A.C
Passenger details:
1A K Dubey male 71 years
2 Savitri Dubey female 64 years
Fair paid:Rs.4670.60 through my HDFC Debit card

I forgot to ask for O.T.P. on my mobile [protected] while logging in.
After filling in all required details when prompted to PAY, I made payment of fare Rs. 4670.60 through my HDFC debit card which was immediately deducted from my bank account as I got SMS alert from my bank.However NO details of Ticket was made available by IRCTC.I did not get any ticket.though PAYMENT has been made for it. Later I verified from Booked ticket history after logging in again that NO tkt. was booked.
Thereafter I booked another tkt. successfully by Netravati exp. 0n[protected], by sleeper class between LTT and Thrishur which is now showing in Booked ticket history.
SO MY COMPLAINT :GOT NO TKT. FOR JOURNEY ON 5th DECEMBER by 22113 exp. as REQUESTED THOUGH PAYMENT of Rs. 4670.60 MADE by ME
PLEASE THEREFORE CREDIT BACK MY AMOUNT OF Rs. 4670.60 .

Hi Support team, I have booked a ticket from LJN to YPR for GKP YPR EXPRESS on 14-Jul-2015 and Date of Journey was 10-Aug-2015. For reason the passenger didn't travel, I filled the TDR for the same in IRCTC against my ticket and the status was turned to CR Registered, but the amount was not refunded yet. I am not sure what else I might be missing to get amount refunded. Please let me know what I can do further or else you can drop a mail to [protected]@gmail.com Ticket details:PNR No [protected].Reason For TDR:Passenger Not Travelled. TDR Filing Date: 09-Aug-2015 19:53:29 HRS TDR Status: CR Registered.Transaction ID: [protected].Cancellation ID: [protected] TDR Zone: SOUTH WEST RAILWAY (SW) Registration No:[protected] Warm Regards, Tanmay Bhargava

I have filed a TDR as per the details are given below. Transaction ID - [protected] PNR - [protected] Train No - 12645 From - ERS (Ernakulam) To - NZM - H. Nizamudieen Dated - 19-Sep-2015 TDR Filed on - 20th Sep 2015 Reason Passenger not travelled The status still showing is as CR Repudiate. and I still didn't received the refund for the above. Kindly tell me the reason for this delay Regards Thomas

In July 2014 I booked 4 tickets on IRCTC with my credit card, after a while I cancelled one ticket but got money for all tickets so I cancelled all the tickets. In Nov, 2014 IRCTC again deducted the same amount after mailing them and bank I got refund in jan, 2015 but on may 2015 IRCTC again took the money and till now they are asking for problem.

I am Ashish Mankar from Kota, Rajasthan. I had booked my ticket from Ujjain to New Amravati, unfortunatly I had to cancel my ticket but Its 3 days has over but my I did not get my refund & it showing refund status as refunded. My ticket details as following Transaction ID: [protected] PNR Number: [protected] Train No.: 19301 From: UJN To: NAVI Date of Journey:08 Nov-2015 Reservation Status:Cancelled Date of Booking: 05-Oct -2015 ATAS Opt:No Booked From: IRCTC mail id- ash.[protected]@gmail.com Contact no. [protected]

Transaction ID: [protected] PNR Number:[protected] Train No.: 12391 From: PNBE To: NDLS Date of Journey:22-Nov-2015 Reservation Status:Cancelled Date of Booking:25-Jul-2015 ATAS Opt:No Booked From: IRCTC mail id: magnetic.[protected]@gmail.com, Phone No.: [protected]

Dear Sir, I was travelling from Mumbai to Dhamangaon on 4/10/2015 by Vidarbha Express in AC Tier with my family.My PNR NO. was [protected]. There were lot of RATS in the AC coach.There was damage to my luggage and we could not sleep the whole night .Other passengers in the coach also faced same problem. I request u take note of this and give me compensation of Rs.5000 as early as possible.

I had to travel to kota to attend class on date 29 sep and booked a tatkal ticket on Marusagar express 12977 Birth no 12 coach s6 time departure 7:50 but on that day train got late for more than 6 Hours as i checked till 10 am and then finally filed a TDR but now it says CR repudiate so i request you to resolve the same.I will be obliged. Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date: 29-Sep-2015 10:20:54 HRS TDR Zone: NORTH WESTERN RAILWAY (NW) Transaction ID: [protected] Cancellation ID: [protected] PNR No [protected] Ticket Amount:405.0 + tax Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY also would like to know why i got such a responce

Sir i had to travel to mumbai from patna in train no. 12142, pnr no. [protected] and both the tickets were booked in 3rd ac but reaching at patna station we recheked it with the station master and were informed that it has been degraded to sleeper class and we did not board at this ticket and made other tatkal ticket in same train in 2nd ac. We want our full money to be refunded. We have also filed tdr for the same with ref no. [protected] ten mins before the shlcheduled departure. Kindly go though his matter. We'd be highly oblidged.

Hi, Thi is to inform you that catering guys taking more money for water from passenger traveling in Indian railway. It comes under passenger harassment who have no other option for taking waters except Catering guys. Raise a complaint number regarding this and focus on this.

I have booked 3 tickets in janasadapthi exp from coimbatore to tiruchirapalli on 03/10/2015 .. I selected D9 coach but ticked was booked in D5 why when available ticket is 926? Either D8, D7 coaches can be alloted if not in D9. When there is 926 seats why seat near toilet was allotted? Very bad format and useless web system.Rectify the defects immediately.Since you are collecting taxes you must provide proper service otherwise don"t collect Improve net working system .As a govt dept it is your duty to provide best service to the consumers.

I have to go to Chennai from Salem. I login to irctc and give the necessary details to book TATKAL ticket. But after entering the CAPTCHA i got the message "Invali Captcha" for every CAPTCHA I am entering. This is very worse as I am unable to book the tickets. I think there is a fradulant action behind the tatakal booking. Nee a necessary action.

Date of Journey-26.09.2015 Train no:12840, PNR:[protected]. Birth:A1 11 & A1 22 Return journey -29.09.2015 Train no: 12839, PNR:[protected], Birth:B3 17 & B3 20 Dear Sir, 1. During onward journey(26.09.2015) Tea was sold at Rs.7.00/- per cup and on return journey the same cup of Tea was sold for Rs.10.00/- a cup. There is no response from the manager. 2. During dinner on 30.09.2015 only Two poorie was served with dinner. 3. General cleanliness was very bad. Thanks & Regards, T.KRISHNAKUMAR [protected] [protected]@gmail.com