Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I had booked a ticket from Mumbai to Bangalore for travel date 17th September 2015 (PNR number [protected]) But the train got late by more than 8-9 Hours so could not travel. I had filed for the TDR but they have denied our claim stating "Failed: Invalid TDR Timestmap : DELAY" . And did not refund the amount. Since the train was delayed by more than 3 hours and passengers did not travel, as per the rules we are eligible for a complete refund of the ticket amount. Please find bellow the details of TDR and ticket details: Transaction ID: [protected] Train No./Name: 11013/COIMBATORE EXP PNR No [protected] Date of Journey: 17-Sep-2015 Date Of Boarding: 17-Sep-2015 Date of Booking: 17-Aug-2015 From: LOKMANYATILAK T (LTT) To: BENGALURU CITY (SBC) Boarding: LOKMANYATILAK T (LTT) Resv Upto: BENGALURU CITY (SBC) Quota: GENERAL (GN) Class: THIRD AC (3A) Ticket Amount:2170.0 Ticket Type:E-ticket NO Of passengers: 2 Ticket Charge: 2215.6 Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date: 21-Sep-2015 05:54:49 HRS TDR Status CR Repudiate Cancellation ID: [protected] TDR Zone: SOUTHERN RAILWAY (SR) Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY Thanks, Mruduka

Today I have done a transaction for payment in IRCTC .in for Rs. 3022.00 yhrough my ATM card on 15.10.2015 but an error message has sent by company and ask contact at [protected]@billdesk.com. kindly help me to refund my amount rs. 3022.00 due to unsucsesfull transaction please contact me at given detail Name : Shyam ji sharma lakhimpur mob.no.[protected] mail i.d . [protected]@gmail.com

I am very sad to write about IRCTC Services & Indian Railway services. I have filed the TDR on 23 July 2015. I don't know that why my TDR Status is still " CR Register " only after more 83 days My details is below: TDR Transactions: SNo Cancellation IDPNR NumberFromTo Date of Journey TDR StatusTDR Filing Date11000000590333084410331672BLSHWH 23-Jul-2015 CR Registered 23-Jul-2015 14:27:22 HRS Really they showed the um-satisfactory services for me.

How is it possible that today waiting list showing before opening tatkal and when it opened on 15/10/2015 at 10 A.M. it also displayed same waiting ex CKWL1. My net connection was not slow it was working. train no 13352 rourkela to Bokaro stl city

It is to inform u that the food given in railway by irctc is not of good quality and quantity my prn no from which i traveled is[protected] from surat to nizamudin train agust kranti rajdhani my prn no from which i traveled is[protected] from nizamudin to surat train agart kranti rajdhani

Hi Support team, I have booked a general ticket from SBC to PUNE for Udyan express and date of journey was on 16th Sep, 2015. For reason train delayed more than 3 hours and the passenger has not traveled, I filled the TDR for the same in IRCTC against my ticket and the status was turned to CR Registered, but the amount was not refunded yet. I am not sure what else I am missing to get amount refunded. Please let me know what I can do further or else you can drop a mail to [protected]@gmail.com Ticket details: DO Transaction :- 05-Aug-2015 Train No./Name:- 11014/LOKMANYA TT EXP PNR Number :- [protected] Reason For TDR:- Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date:- 16-Sep-2015 16:53:13 HRS TDR Status:- CR Registered Cancellation ID:- [protected] TDR Zone:- CENTRAL RAILWAY (CR) Registration No:[protected] Warm Regards, Satya

Hello sir This is the truly respected that, I have a cancellation a Train ticket mode of File TDR is successfully complete but my money is not Refunded from 7 months, and i don't get receive any amount of ticket cancellation so what's the region of this still facing problem from IRCTC. This is the too Irresponsibility to All Railway zonal Department. please kindly to take legal action against the IRCTC (indian railways) date of ticket cancellation 30-Mar-2015, 16:42:37 HRS PNR Number :[protected] Cancellation ID: [protected] mode of Cancellation: File TDR mo . [protected] Email. [protected]@gmail.com

I booked e-ticket from gulbarga to hubli journey date[protected] train number 17320. Booking from wadi to hubli and boarding at gulbarga station. My pnr number is [protected]. But on 12th of september train has been canceled. I also file tdr reason train cancelled. My cancellation number is [protected]. But since date i cannot received refund amount.

Respected sir/madam, The train no. 19309 Gandhinagar to indore shanti express divert root from vadodara date-27/08/2015 so I TDR form filed through on line for train fare refund but till date refund not received and CR-registered shown. the following information shown for these regarding. PNR NO.[protected] TRANSITION ID NO. [protected] TRAIN NO.19309/GNC INDORE EXPRESS DATE OF JOURNEY.27-Aug.-2015 FROM. ANAND JN (ANAND) TO INDORE JN BG(INDB) MY MOBILE NO. [protected] THANKS AND REGARDS, HIMANSHU BHAWSAR Contact Number: [protected] Address : : Anand, Anand, HINDU, India

I had booked a ticket from SBP to CRP journey date1 Oct 2015, but there came an emergency at home and we could not board the train. Till then the chart was already prepared. I filed the TDR on the next day at 2 Oct 2015 at 08:07:46 HRS. The status of TDR showing CR Repudiate. Please help me on this asap. The details of TDR filed are:

Transaction ID: [protected]
Train No./Name: 13352/DHANBAD EXPRESS
PNR No [protected]

TDR Filing Date: 02-Oct-2015 08:07:46 HRS
TDR Status CR Repudiate
Cancellation ID: [protected]
TDR Zone: EAST CENTRAL RAILWAY (EC)

Reason for TDR Registration Failed: Invalid TDR Timestmap : PARTIAL

I tried booking tickets in palani express for 12th October ..while booking train tickets got an error, but the amount has been debted from my SBI account and received message from IRCTC as follows. Thank you for using SBI Debit card for purchase worth Rs.324.05 on POS 2001 at IRCTC txn#[protected].but tickets has not been booked.please kindly refund the amount.

I have cancelled two tickets on 2nd October, 2015.PNR-[protected], [protected]. Two amounts Rs 4815 one for each ticket was supposed to be refunded but on 5th October only one amount of Rs 4815 has been returned. In IRCTC site it shows that both the amounts have been refunded on 4th and 5th Oct 2015.But one amount has not yet received by me till date.

I suppose to travel by Train No. 07707 - Pushkaram Special from Rajahmundry to Secunderabad. The train was delayed more than 3 Hrs. Hence filed TDR on 23rd July, 2015 and opted other mode of transportation. Till date I had not received amount back against PNR No.[protected]. The status showing at IRCTC Website under TDR History as"CR REGISTERED".

I had booked 4 tickets from MAO to CSTM, 2A Sleeper for 28th September 2015.
PNR: [protected] . Train NO:01002 . One hour before the journey I received a message that seat numbers have changed. (from A1 6, 12, 21, 22 to ABX 2, , 3, 4, 5) . After occupying the seats the TC told us the seats have been shifted from 2A to 3A. He also mentioned that the amount would be refunded, 12 days have passed but there seems to be no response. On visiting the reservation department we were told that it was a holiday special train so no information can be provided.

Sir,
I had reserved an e-ticket via IRCTC from Trivandrum to Calicut (PNR No.[protected]) with Date of Journey as[protected] on[protected]. Subsequently due to personal reasons I cancelled the above ticket via IRCTC on[protected] and I got the SMS message in my mobile phone (No. [protected]) that an amount of Rs. 210 will be refunded to my SBTaccount. But till date no amount on account of the above has been received in my SBT account.So I kindly request to look into the matter and do the needful. An early reply is expected.
Thanking u,
with regards,
Manoj Kumar.

Ticket booking details:
From LTT to THRISHUR
train 22113 KCVL express
Date of journey[protected]
Class of journey First A.C
Passenger details:
1A K Dubey male 71 years
2 Savitri Dubey female 64 years
Fair paid:Rs.4670.60 through my HDFC Debit card

I forgot to ask for O.T.P. on my mobile [protected] while logging in.
After filling in all required details when prompted to PAY, I made payment of fare Rs. 4670.60 through my HDFC debit card which was immediately deducted from my bank account as I got SMS alert from my bank.However NO details of Ticket was made available by IRCTC.I did not get any ticket.though PAYMENT has been made for it. Later I verified from Booked ticket history after logging in again that NO tkt. was booked.
Thereafter I booked another tkt. successfully by Netravati exp. 0n[protected], by sleeper class between LTT and Thrishur which is now showing in Booked ticket history.
SO MY COMPLAINT :GOT NO TKT. FOR JOURNEY ON 5th DECEMBER by 22113 exp. as REQUESTED THOUGH PAYMENT of Rs. 4670.60 MADE by ME
PLEASE THEREFORE CREDIT BACK MY AMOUNT OF Rs. 4670.60 .

Hi Support team, I have booked a ticket from LJN to YPR for GKP YPR EXPRESS on 14-Jul-2015 and Date of Journey was 10-Aug-2015. For reason the passenger didn't travel, I filled the TDR for the same in IRCTC against my ticket and the status was turned to CR Registered, but the amount was not refunded yet. I am not sure what else I might be missing to get amount refunded. Please let me know what I can do further or else you can drop a mail to [protected]@gmail.com Ticket details:PNR No [protected].Reason For TDR:Passenger Not Travelled. TDR Filing Date: 09-Aug-2015 19:53:29 HRS TDR Status: CR Registered.Transaction ID: [protected].Cancellation ID: [protected] TDR Zone: SOUTH WEST RAILWAY (SW) Registration No:[protected] Warm Regards, Tanmay Bhargava

I have filed a TDR as per the details are given below. Transaction ID - [protected] PNR - [protected] Train No - 12645 From - ERS (Ernakulam) To - NZM - H. Nizamudieen Dated - 19-Sep-2015 TDR Filed on - 20th Sep 2015 Reason Passenger not travelled The status still showing is as CR Repudiate. and I still didn't received the refund for the above. Kindly tell me the reason for this delay Regards Thomas

In July 2014 I booked 4 tickets on IRCTC with my credit card, after a while I cancelled one ticket but got money for all tickets so I cancelled all the tickets. In Nov, 2014 IRCTC again deducted the same amount after mailing them and bank I got refund in jan, 2015 but on may 2015 IRCTC again took the money and till now they are asking for problem.

I am Ashish Mankar from Kota, Rajasthan. I had booked my ticket from Ujjain to New Amravati, unfortunatly I had to cancel my ticket but Its 3 days has over but my I did not get my refund & it showing refund status as refunded. My ticket details as following Transaction ID: [protected] PNR Number: [protected] Train No.: 19301 From: UJN To: NAVI Date of Journey:08 Nov-2015 Reservation Status:Cancelled Date of Booking: 05-Oct -2015 ATAS Opt:No Booked From: IRCTC mail id- ash.[protected]@gmail.com Contact no. [protected]