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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 9, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 361

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B
bijit_gt
from Ambala, Haryana
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Fraud Call

Hi,
I got a call from this number ([protected]) saying that he was calling from IRCTC and asking for details of my Debit Card with CVV. He told me if you don't provide the details then they can not transfer the refund amount. When I interrogated why are you asking any valid authority should not ask so. Where are you calling from. Then that person suddenly disconnect the call. This one looks like a Big Fraud.

I...
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Dear Sir / Madam, It has been long time I have repeatedly requesting IRCTC for the refund for the below TDR. And every time I received message that "email has been again forwarded to the concerned department". But I have not received any update for my refund amount when it will be provided. Below is the detail of TDR: PNR Number: [protected] Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing...
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A
Arvind Dige
from Delhi, Delhi
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Amount Not Refund TDR Status Show CR Registered

Address:Mumbai City, Maharashtra

Hi, Ticket Book Date :- 28 Aug 2015 ( Samakhiyali To Panvel ) but train rote change from Ahemadabad To Panvel. So, we are filr TDR (TDR Status on CR Registered) after that amount not refunded. Train Canl. ID. [protected] PNR Number :- [protected] TDR Status :- CR Registered Date of Booking :- 28 Aug 2015 Train No. & Name ;- 16335/NAGERCOIL EXP Quota: :- TATKAL (CK) Ticket Type :- E-ticket So, please refund my amount...
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Address:Kolkata, West Bengal

PNR [protected] Train No./Name: 13113 / HAZARDUARI EXP. Amount paid : Total:1695.6 and PNR [protected] Train No./Name: 13113 / HAZARDUARI EXP. Amount Paid : Total:1695.6 I filed for the reason that IRCTC cancelled the train at the time of travel. These both PNR is E-tickets purchased online through IRCTC website. If a person is travelling round trip holiday purpose it is almost impossible to file TDR within 72 hours of train boarding time....
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A
abhi_25raj
from Bengaluru, Karnataka
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Refund for Cancelled Train is not reverted to account

Address:Bangalore, Karnataka

I have filed TDR. Their transaction ID is mentioned below Till date have not got refund. still showing status is CR Repudiate. kindly please solve this issue Cancellation ID: [protected] PNR: [protected] Train no: 12197/GWL INTERCITY from BPL to SVPI Please revert back with reason for refund delay....
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A
Akhil Kocherlakota's
from Visakhapatnam, Andhra Pradesh
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TDR Filed But Amount Didn't Received Till Now

Hello This Is Akhilesh iI Booked a Ticket From Visakhapatnam to Rajahmundry in the month of July BUT i Didn't travelled Due to the train cancelled that was a special train so quickly I tried to cancel the tickets wen I was trying to cancel I was Unable to Cancel the ticket it Says Please file TDR so i Filed TDR without late i Has Been Already 2Months but Didnt received the amount till Now please Help Me i Am Attaching a picture with details...
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K
kamlesh6102005
from Rajkot, Gujarat
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TDR filled but payment not received

Address:Ahmedabad, Gujarat

PNR [protected] TDR filed reference number [protected] Train No./Name: 19115 / BDTS BHUJ EXP. Amout paid : Total:2035.6 and PNR [protected] TDR filed reference number [protected] Train No./Name: 19708 / ARAVALI EXPRESS. Amount Paid : Total:2035.6 TDR filed reason is IRCTC cancelled the train at the time of travel. These both PNR is E-tickets purchased online through IRCTC website. If a person is travelling round trip holiday...
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A
Adityaak
from New Delhi, Delhi
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Transction failure

Address:New Delhi, Delhi

Dear sir I was booking my ticket using my debit card but at the end transaction error notice came up say to visit the following site:[protected]@billdesk.com.I should I do now . Because of this I have not got my ticket .what should I do .Please reply as early as possible on this email address:- [protected]@gmail.com Thank you...
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Address:Pune, Maharashtra

When i cancelled my ticket the railway take the cancellation charge even though they cut some extra amount in the name of "IRCTC DELHI IN VISA POS ON 0309" and "IRCTC DELHI IN VISA POS ON 2808" for two times and there is not any single notification given by railway dept. to me for this deduction. So, i want to know what type of deduction is this and why this is taken by me....
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N
notsatisfiedwithspicejet
from Mumbai, Maharashtra
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Did not refund my money yet

Address:Kolkata, West Bengal

Team,
IRCTC didnot refund my money yet, Did lots of follow up emails, its now gonna be 4 months but proper indication when they will refund the same.

for detailed below email sent to all the email addresses provided by IRCTC

Team,
1. You must have a proper tracking history per PNR for each of the mail user sends and interacts with customer care personals.

2. You must generate also...
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vishwanath pratap
from Ballia, Uttar Pradesh
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Deactivate my account from this mobile no.9616486011

Address:Ballia, Uttar Pradesh

Dear sir, sir, i want to deactivate my account, i am forgot my user id and password, so i want to deactivate my account from this mobile number.[protected], and than i make a new account from this no.[protected], my name is vishwanath pratap singh Thank's...
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vishwanath pratap
from Ballia, Uttar Pradesh
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Deactivate my account from this mobile no.9454024706

Address:Ballia, Uttar Pradesh

Dear sir, sir, i want to deactivate my account, i am forgot my user id and password, so i want to deactivate my account from this mobile number.[protected], and than i make a new account from this no.[protected], my name is vishwanath pratap singh Thank's...
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Address:Muzaffarnagar, Uttar Pradesh

I have book a ticket from Muzaffarnagar to Bareilly in sleeper class for dated 10 sept.by using debit card of bank of india .Balence has been deducted twice rupees 424.00 but ticket not issued by irctc.please refund my deducted money in my account at bank of India....
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P
pv subbareddy
from Hyderabad, Telangana
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Amount debited but ticket not booked

I made online booking of train tickets from ongole to krishnarajapuram, bangalore on 4, sep, 2015 for Rs. 3546.85/- through my SBI Debit card. My transaction was failed with the message "no seats". I again reattempted to book the tickets but again got the same message. But the payment is done successfully to irctc both the times and the amount is debited from my account with the trans ids irctc txn#[protected] and irctc txn#[protected]....
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A
AmitSingh615
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Refund not recceived

Hi, I had booked a ticket on 2nd May. from maughal sarai to new jalpaiguri on LTT KYQ AC express .But train was cancelled on that day .I haven't received any refund till date. PNR No: [protected] Train No. & Name: 12519/LTT KYQ AC EXP Transaction ID: [protected] From:MUGHAL SARAI JN(MGS) Date Of Journey:22­Jun­2015 To:NEW JALPAIGURI(NJP) Boarding At:MUGHAL SARAI JN(MGS) Date Of Boarding:22­Jun­2015...
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boggarapu madhusudan
from Hyderabad, Telangana
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Cancellation of my mobile number registration

Address:Hyderabad, Andhra Pradesh

I have long back registered with IRCTC and forgot the login ID and password. Now when I am trying to register newly, it is prompting indicating that my Mobile number [protected] is already registered with them and my new registration process is not getting completed. with this I am not able to register newly, and as I forgot my old user ID I am not able login to book my tickets in IRCTC. I am totally barred from booking tickets online in IRCTC. I...
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M
madhabi chakraborty
from Pune, Maharashtra
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Announcement at the station

Respected sir/mam, I'm a frequent traveler of Indian Rly. Mostly I travel by sleeper coach and now a days I've noticed that it is quiet improved regarding cleanliness.Thanks for that. But the announcement of arriving and departure (Long distance train) the train and in which PLATFORM, it is so Unclear on the station (my request any one can go and listen), specially at BORIVELI station, that passengers have to run on last moment from...
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K
kkumrm
from Bengaluru, Karnataka
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Refund not yet received for TDR filed

I have booked a ticket from JHANSI JN (JHS) to YESVANTPUR JN (YPR) with train No. 12630 and date of boarding was 05.08.2015. But train was diverted from New Delhi and it didn't reached boarding station (JHANSI) due to train accident happened at Harda in M.P. I have file TDR on 05-Aug-2015 14:01:23 HRS. My TDR status shows CR Registered. I contact many time with customer care throgh email but no response till date. Detail TDR given below...
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Address:New Delhi, Delhi

I am trying to book ticket in IRCTC.When i go to payment through debit card, shows some error and ticket not booked but the amount has deducted from my account.I'm trying to do payment through Sbi debit card, but its not occurred due to error in page. My account no is -[protected]...
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K
ksinde
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TDR Refund

Address:Pune, Maharashtra

Hello Team, I had filed the TDR for Train being delayed for more than 8hours that day. I could not file the TDR till the next Monday as I was in the remote area where in I did not had any facility to file TDR. So I filed the TDR on 10th Aug, 2015 Monday. Please do the refund of my ticket. The following are my ticket details: PNR Number: [protected] TDR Filing Date: 10-Aug-2015 12:55:28 HRS Date of Journey: 07-Aug-2015...
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