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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 17, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 357

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S
shyam ji sharma
from Lucknow, Uttar Pradesh
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For e ticket booking

Today I have done a transaction for payment in IRCTC .in for Rs. 3022.00 yhrough my ATM card on 15.10.2015 but an error message has sent by company and ask contact at [protected]@billdesk.com. kindly help me to refund my amount rs. 3022.00 due to unsucsesfull transaction please contact me at given detail Name : Shyam ji sharma lakhimpur mob.no.[protected] mail i.d . [protected]@gmail.com...
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A
Arnav ajay
from Delhi, Delhi
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TDR not short out after 83 days of complain date

Address:756060
Website:www.irctc.co.in/eticketing/trainbetweenstns.jsf?cid=1

I am very sad to write about IRCTC Services & Indian Railway services. I have filed the TDR on 23 July 2015. I don't know that why my TDR Status is still " CR Register " only after more 83 days My details is below: TDR Transactions: SNo Cancellation IDPNR NumberFromTo Date of Journey TDR StatusTDR Filing Date11000000590333084410331672BLSHWH 23-Jul-2015 CR Registered 23-Jul-2015 14:27:22 HRS Really they showed the um-satisfactory...
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S
sudhiiiii
from Delhi, Delhi
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Regarding tatkal seat display

Website:www.irctc.co.in

How is it possible that today waiting list showing before opening tatkal and when it opened on 15/10/2015 at 10 A.M. it also displayed same waiting ex CKWL1. My net connection was not slow it was working. train no 13352 rourkela to Bokaro stl city...
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R
Rahul Kunchhal
from Rajkot, Gujarat
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Quantity of food and quality

Address:395007
Website:www.irctc.co.in

It is to inform u that the food given in railway by irctc is not of good quality and quantity my prn no from which i traveled is[protected] from surat to nizamudin train agust kranti rajdhani my prn no from which i traveled is[protected] from nizamudin to surat train agart kranti rajdhani...
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U
Una Satyanarayan Rao
from Bengaluru, Karnataka
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Filed TDR month ago but it's shown as CR Registered but no refund has been done

Address:Bangalore, Karnataka, 560077
Website:www.irctc.co.in

Hi Support team, I have booked a general ticket from SBC to PUNE for Udyan express and date of journey was on 16th Sep, 2015. For reason train delayed more than 3 hours and the passenger has not traveled, I filled the TDR for the same in IRCTC against my ticket and the status was turned to CR Registered, but the amount was not refunded yet. I am not sure what else I am missing to get amount refunded. Please let me know what I can do further...
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S
ssmansoori
from Bardoli, Gujarat
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Regarding for online ticket cancellation but not refund my money

Address:480551

Hello sir This is the truly respected that, I have a cancellation a Train ticket mode of File TDR is successfully complete but my money is not Refunded from 7 months, and i don't get receive any amount of ticket cancellation so what's the region of this still facing problem from IRCTC. This is the too Irresponsibility to All Railway zonal Department. please kindly to take legal action against the IRCTC (indian railways) date of ticket...
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S
shah_27
from Ahmedabad, Gujarat
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Refund not received after one month

Address:Ahmedabad, Gujarat, 380007

I booked e-ticket from gulbarga to hubli journey date[protected] train number 17320. Booking from wadi to hubli and boarding at gulbarga station. My pnr number is [protected]. But on 12th of september train has been canceled. I also file tdr reason train cancelled. My cancellation number is [protected]. But since date i cannot received refund amount....
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H
himanshu bhawsar
from Mumbai, Maharashtra
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For train no. 19309 shanti express divert complain Anand

Respected sir/madam, The train no. 19309 Gandhinagar to indore shanti express divert root from vadodara date-27/08/2015 so I TDR form filed through on line for train fare refund but till date refund not received and CR-registered shown. the following information shown for these regarding. PNR NO.[protected] TRANSITION ID NO. [protected] TRAIN NO.19309/GNC INDORE EXPRESS DATE OF JOURNEY.27-Aug.-2015 FROM. ANAND...
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R
RukshP
from Chandigarh, Chandigarh
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TDR status showing CR Repudiate

Address:Sambalpur, Odisha, 768020
Website:www.irctc.co.in

I had booked a ticket from SBP to CRP journey date1 Oct 2015, but there came an emergency at home and we could not board the train. Till then the chart was already prepared. I filed the TDR on the next day at 2 Oct 2015 at 08:07:46 HRS. The status of TDR showing CR Repudiate. Please help me on this asap. The details of TDR filed are:

Transaction ID: [protected]
Train No./Name: 13352/DHANBAD EXPRESS
PNR No...
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S
Saravanan Revathi
from Delhi, Delhi
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Train ticket

Address:Chennai, Tamil Nadu, 600040
Website:Irctc

I tried booking tickets in palani express for 12th October ..while booking train tickets got an error, but the amount has been debted from my SBI account and received message from IRCTC as follows. Thank you for using SBI Debit card for purchase worth Rs.324.05 on POS 2001 at IRCTC txn#[protected].but tickets has not been booked.please kindly refund the amount....
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T
taposhi modak
from Hyderabad, Telangana
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Refund of fare after cancellation

Address:New Delhi, Delhi, 110001
Website:www.irctc.co.in

I have cancelled two tickets on 2nd October, 2015.PNR-[protected], [protected]. Two amounts Rs 4815 one for each ticket was supposed to be refunded but on 5th October only one amount of Rs 4815 has been returned. In IRCTC site it shows that both the amounts have been refunded on 4th and 5th Oct 2015.But one amount has not yet received by me till date....
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S
sekhar_svr
from Chennai, Tamil Nadu
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CR Registered but payment not refunded

Address:500055
Website:www.irctc.co.in

I suppose to travel by Train No. 07707 - Pushkaram Special from Rajahmundry to Secunderabad. The train was delayed more than 3 Hrs. Hence filed TDR on 23rd July, 2015 and opted other mode of transportation. Till date I had not received amount back against PNR No.[protected]. The status showing at IRCTC Website under TDR History as"CR REGISTERED"....
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M
menezes61
from Mumbai, Maharashtra
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Amount not refunded

Address:Mumbai City, Maharashtra
Website:irctc.co.in

I had booked 4 tickets from MAO to CSTM, 2A Sleeper for 28th September 2015.
PNR: [protected] . Train NO:01002 . One hour before the journey I received a message that seat numbers have changed. (from A1 6, 12, 21, 22 to ABX 2, , 3, 4, 5) . After occupying the seats the TC told us the seats have been shifted from 2A to 3A. He also mentioned that the amount would be refunded, 12 days have passed but there seems to be no response. On visiting...
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P
parathi
from Thiruvananthapuram, Kerala
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Non-refunding of cancelled ticket fee

Address:Thiruvananthapuram, Kerala
Website:www.irctc.co.in

Sir,
I had reserved an e-ticket via IRCTC from Trivandrum to Calicut (PNR No.[protected]) with Date of Journey as[protected] on[protected]. Subsequently due to personal reasons I cancelled the above ticket via IRCTC on[protected] and I got the SMS message in my mobile phone (No. [protected]) that an amount of Rs. 210 will be refunded to my SBTaccount. But till date no amount on account of the above has been received in my SBT account.So...
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D
dubey1945
from Mumbai, Maharashtra
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No booking of ticket despite making payment

Address:Thane, Maharashtra, 400610
Website:IRCTC ONLINE BOOKING

Ticket booking details:
From LTT to THRISHUR
train 22113 KCVL express
Date of journey[protected]
Class of journey First A.C
Passenger details:
1A K Dubey male 71 years
2 Savitri Dubey female 64 years
Fair paid:Rs.4670.60 through my HDFC Debit card

I forgot to ask for O.T.P. on my mobile [protected] while logging in.
After filling in all required details when prompted...
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B
bhargavatanmay
from Bengaluru, Karnataka
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TDR status shows CR registered but amount not refunded

Website:irctc

Hi Support team, I have booked a ticket from LJN to YPR for GKP YPR EXPRESS on 14-Jul-2015 and Date of Journey was 10-Aug-2015. For reason the passenger didn't travel, I filled the TDR for the same in IRCTC against my ticket and the status was turned to CR Registered, but the amount was not refunded yet. I am not sure what else I might be missing to get amount refunded. Please let me know what I can do further or else you can drop a...
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Address:New Delhi, Delhi
Website:www.irctc.com

I have filed a TDR as per the details are given below. Transaction ID - [protected] PNR - [protected] Train No - 12645 From - ERS (Ernakulam) To - NZM - H. Nizamudieen Dated - 19-Sep-2015 TDR Filed on - 20th Sep 2015 Reason Passenger not travelled The status still showing is as CR Repudiate. and I still didn't received the refund for the above. Kindly tell me the reason for this delay Regards Thomas...
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K
keshav aggarwal
from Ludhiana, Punjab
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Again deducted money from my credit card

In July 2014 I booked 4 tickets on IRCTC with my credit card, after a while I cancelled one ticket but got money for all tickets so I cancelled all the tickets. In Nov, 2014 IRCTC again deducted the same amount after mailing them and bank I got refund in jan, 2015 but on may 2015 IRCTC again took the money and till now they are asking for problem....
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Address:Sonbhadra, Uttar Pradesh

I am Ashish Mankar from Kota, Rajasthan. I had booked my ticket from Ujjain to New Amravati, unfortunatly I had to cancel my ticket but Its 3 days has over but my I did not get my refund & it showing refund status as refunded. My ticket details as following Transaction ID: [protected] PNR Number: [protected] Train No.: 19301 From: UJN To: NAVI Date of Journey:08 Nov-2015 Reservation Status:Cancelled Date of Booking: 05-Oct -2015...
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M
MagneticCK
from Noida, Uttar Pradesh
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Amount For Cancelled Ticket Not Refunded Yet

Address:New Delhi, Delhi
Website:www.irctc.co.in

Transaction ID: [protected] PNR Number:[protected] Train No.: 12391 From: PNBE To: NDLS Date of Journey:22-Nov-2015 Reservation Status:Cancelled Date of Booking:25-Jul-2015 ATAS Opt:No Booked From: IRCTC mail id: magnetic.[protected]@gmail.com, Phone No.: [protected]...
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