Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

My name is JYOTI VERMA & transactions ID is [protected]. I have booked 4 tickets and then cancelled the ticket after 2 to 3 days due to some reasons. Then i m trying again & again & again on irctc but not receiving my phone. So help me to take my refund.
thanks you
Jyoti verma

Hi, I have submitted forgot password, it was submitted successfully, not received the password till now after 2 attemps ..Any issue with the IRCTC login or no one is their to respond ???? Can anyone help pls My login ID - santhu2372 Email - santhu.[protected]@gmail.com Santhosh Jain [protected]

Nellai express .. I had a ticket which is on waiting list 5, I boarded reserved compartment to check with ttr for any empty seat allocation, they said no seats and he asked me to go to unreserved compartment, I asked why should I go to unreserved compartment when I paid for this, he said u can't even go to unreserved coach as per the rules ! .. I asked them where my 350 rupees goes when I have no place in this train ... They treated me worst and forced to get down at next station with the help of police .. I asked them all a single question, no one answers but shouted with bad words .. My question was where my money goes when I have waiting list ticket, why I can't claim a refund as like Internet tickets which automatically refunded for waiting lists ...! They say u can claim it before the train departure, my question is when I have no seats allocated when I have a valid counted ticket, why I can't claim it even after the journey .! Note : passenger with WL can't travel both in reserved and unreserved as per the rules !!

Nellai express .. I had a ticket which is on waiting list 5, I boarded reserved compartment to check with ttr for any empty seat allocation, they said no seats and he asked me to go to unreserved compartment, I asked why should I go to unreserved compartment when I paid for this, he said u can't even go to unreserved coach as per the rules ! .. I asked them where my 350 rupees goes when I have no place in this train ... They treated me worst and forced to get down at next station with the help of police .. I asked them all a single question, no one answers but shouted with bad words .. My question was where my money goes when I have waiting list ticket, why I can't claim a refund as like Internet tickets which automatically refunded for waiting lists ...! They say u can claim it before the train departure, my question is when I have no seats allocated when I have a valid counter ticket, why I can't claim it even after the journey ! Note : passenger with WL can't travel both in reserved and unreserved as per the rules they saying ..

Hi, I booked 2 tickets for parents from Bangalore till Kochveli trivandrum. My father is 66 years old and mother is 60yrs old. To my surprise, IRCTC alloted side upper births for both of them. Two side berths as you can guess both can't sit together, they have to be in different sections. And how the hell they will climb up ? Such a basic requirement, senior citizens have to be allocated Lower or middle berths. Not sure what kind of algorithm the booking software is using to allocated side upper seats for senior citizens. When I booked the tickets there were many tickets available. And I konw from my past experience that if I go and book tatkal I will definitely get the lower berths. Ideally, the lower berth preference should be given to people who doing normal booking and not tatkal bookings. Even after so many years, the IRCTC has not learned this simple basic requirement. Here are the ticket details. The PNR number : [protected] Booking Status Current Status CNF/S5/64/SU CNF CNF/S5/72/SU CNF Mostly I will be cancelling it and booking tatkal tickets. I could not stop myself complaining this. Regards Vipin Mob : [protected]

Dear Sir/Mam, 24-Sep-15 I booked a 1 ticket BKN to DEE, date of journey is 26 sep 2015 train no 22471, timing 9:15 am, but these tickets are not able to booked, but my money(1575.60 INR) has been deducted from my Respective ICICI Account.. Request you to plz. return my money on my respective band ICICI A/c, As soon as possible. Last transaction id is - [protected] Regards, Suraj Gosain My User Id- suraj2957

I have booked reservation through online on 07.08.2015 for sleeper class for making journey from visakhapatnam (vskp) to tirupathy (tpty) on 29.09.2015 for 1+5 members, in train no.17488 ( pnr no.[protected]). But all the confirmed seats are allotted to side upper births. In this regard, i request to kindly upgrade or change the above seats and allot to lower or middle births at least for ladies.

Respected sir my name is arunsai i have booked my ticket from jalandarcant to newdelhi but i did not get the pnr number but my money has been cutt from my account so please kindly requesting to re pay my money my contact number:[protected] my email:[protected]@gmail.Com

Transaction ID: [protected] Train No./Name: 12601/MANGALORE MAIL PNR No [protected] Date of Journey: 16-Sep-2015 Date Of Boarding: 16-Sep-2015 Date of Booking: 15-Sep-2015 From: CHENNAI CENTRAL (MAS) To: SALEM JN (SA) Boarding: CHENNAI CENTRAL (MAS) Resv Upto: SALEM JN (SA) Quota: TATKAL (CK) Class: THIRD AC (3A) Ticket Amount:4280.0 Ticket Type:E-ticket Passengers Details [censored]HARTH 14 Male CKWL 9 SUJATHA 39 Female CKWL 10 PRAVEEN 18 Male CKWL 11 MITHUNA 10 Female CKWL 12 Reason For TDR: Party Partially Confirmed/Waitlisted And Waitlisted Passengers Did Not Travel. TDR Filing Date: 19-Sep-2015 10:41:58 HRS TDR Status CR Registered Cancellation ID: [protected] Registration No:[protected]

Please refund of cancelled ticket as detailed below
Train no. / name=12649 / sampark kranti
Pnr: [protected], amount of rs 635 is to be refunded
Ref.No:[protected]
Date & time of booking=23 / 09 / 2015 21:40:30 hrs
Cancelling date:23 / 09 / 2015 time:09:52:44 hrs
From kcg to nzm
Journey date:25 / 10 / 2015 time
Name:shahid hussain age:26 sex:male booking status:rlwl / 21 current status:can aadhar id:[protected]
Refund my amount as early as possible

Dear sir /ma"am 1. PNR. no:[protected], complaint id :[protected] kcg-ngp, d.o.journey 17 .aug.2015, but i have filed TDR on 16 aug 2015 itself, for not travelled passenger, but tdr shows cr repudiate, and they have not refunded yet. 2. PNR NO:[protected], complaint ID::[protected], sc-ypr D.o. j :23 aug.2015, tds filed for passenger not travelled, 23 aug.2015, tds status shows cr registered, not yet refunded 3.PNR NO:[protected], complaint ID:[protected], kcg-ypr d.o.j:23 aug.2015, tds filed for passenger not travelled, got down due to train diverted and willreach more than 10 hrs late.tds status cr registered but not yet refunded. so kindly help me in getting refund

I wanted to book online ticket through IRCTC site on 22.09.15 ( Pune to Bangalore ). Massage reservation cancelled appeared still amount 2495 debited from my account, Ref.no [protected]lGOA SLUJV6 Plz revert amount debited at your earliest. P.S.KOTASTHANE [protected] [protected]@gmail.com

Dear Sir/Mam,

Today(23-Sep-15), I booked a 2 tickets One is NDLS To Lko, another is LKO To NDLS, & DOJ is 18-Oct-15, but these tickets are not able to booked, but my money has been deducted from my Respective HDFC Account Credit Card..

Request you to plz. return my money on my respective band HDFC A/c, As soon as possible. Last transaction id is -[protected]

Regards,
Versha Pandey
My User Id- vershap34

I was trying to reserve a ticket from lucknow to new delhi. But after payment i got the error that "unable to perform transaction due to essential validation integrity failure" i don't know what it means. But i want just my money back..
I am attaching the transaction history screenshot with this complaint.
Please help me in this.

I booked a ticket from Delhi to tatanagar on irctc.co.in.the ticket was not booked but money transaction was made.then I tried 2nd time the same happened again.my money has been transferred 2 times.how do I get the money back.sir pls reply.

TDR Transactions SNo Cancellation ID PNR Number From To Date of Journey 1 [protected] [protected] NZM MMR 12-Jun-2015 TDR Status TDR Filing Date CR Registered 12-Jun-2015 12:24:14 HRS TDR is for partial confirm ticket is still pending for refund after more than 3 months. CCM SWR & IRCTC are not responding.

I had train on 20 september 2015 from jammu to delhi, rajdhani express at 7. 40 pm, pnr is [protected], i reached station at 7 pm and i was sent back like many other passengers saying all trains are cancelled for today, and display boards were also saying same. I again came back at 7. 30 pm and asked if train will depart late at enquiry, they again said no al are cancelled for today and display also said cancelled. So i went home. Next day i read n newspaper that all trains went late n none was cancelled. Whoes fault is it? I want my 1600 rupees back as soon as possible. It din happen only to me it also happened to many other passengers, please return our money back.

Train was departed from lokmanya tilak 10 hours and 15 minutes late and reaced bangalore 15 hours late

TDR Transactions Details
Transaction ID: [protected] Train No./ Name: 11013/COIMBATORE EXPRESS PNR Number: [protected]
Date of Journey: 15-Sep-2015 Date Of Boarding: 15-Jul-2014 Date of Booking: 13-Sep-2015
From: BANGALORE CITYJN (SBC) To: COIMBATOREJN (CBE) Boarding At: BANGALORE CITY JN (SBC)
Resv Upto:COIMBATOREJN (CBE) Quota: TATKAL (CK) Class: SLEEPER CLASS (SL)
Ticket Amount: 750 Ticket Type: E-Ti
Passengers Details
Name Age Gender Status Coach ID Berth No/ WL No
PRABHU C 30 Male CNF S6 35
NAVODAYA 24 Female CNF S6 38

TDR Details
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
TDR Filing Date: 15-Sep-2015 21:21:33 HRS TDR Status: TDR Repudiate Cancellation ID: [protected]
TDR Zone: SOUTHERN RAILWAYS (CR)

Reason for Repudiate TDR: Invalid TDR Timestamp : DELAY

Hi Support team, I have booked a tatkal ticket from HOWRAH (HWH) to RAIPUR (R) form GITANJALI EXP on 9th Sept 2015 and Date of Journey was 10th Sept 2015. For reason train delayed more than 3 hours and the passenger has not traveled, I filled the TDR in IRCTC against my ticket and the status was turned to CR Registered, but the amount is not refunded yet. I am not sure what else I might be missing to get amount refunded. Please let me know what I can do further or else you can drop a mail to [protected]@gmail.com.

Transaction ID: [protected]
Train No./Name: 12860/GITANJALI EXP
PNR No [protected]
Date of Journey: 10-Sep-2015
Date Of Boarding: 10-Sep-2015
Date of Booking: 09-Sep-2015
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
TDR Filing Date: 10-Sep-2015 13:20:42 HRS
TDR Status CR Registered
Cancellation ID: [protected]
TDR Zone: CENTRAL RAILWAY (CR)
Registration No:[protected]

PLEASE HELP ME WITH THIS,
Regards,
Vijay Jhawar

Transaction Details
PNR Number: [protected]
Transaction ID: [protected]


TDR Details
Reason For TDR: Train Diverted And Train Not T
ouching Boarding Station.
TDR Status: Reference No: ekt[protected]

TDR filling done on 05/08/15 but still refund not done.