Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have filed the TDR against PNR Number [protected] for reason "Train Diverted And Passenger Not Travelled", has been filed and the Reference No for this is :[protected]. Initially the status of my TDr was CR and didnt get changed after that for months. Now IRCTC has cleaned all my TDR and booking history without informing me. I filed the TDR within mentioned time frame thats is 72 hours for cancelled/Diverted trains. I have been constantly...

Dear Patron, I had tried to book the ticket for journey from hosur to Satur. But during my first attempt the payment got debited but the ticket was not booked. So I made a re attempt for the booking and second booking was successful. So I paid twice for the same journey due to technical fault in IRCTC app. I ve attached the payment detail for the failure booking in which you can find cheque/ref number and narration number. Pls check...

when ever i register to this site it always give problem with my mobile no and email id Please help me to solve this problem to register date : 17/07/2015 time : 7:00 p.m. sign up problem with my mobile number[protected] and email address : [protected]@gamil.com so please delete my status for register a new account...

Hi, I had got a ticket booked from New Delhi to Kanpur for July 10, 2015 via Kanpur Shatabdi (Train No 12034). My PNR number is [protected]. However, as the train was running more than 4 hours late, I had filed for a TDR refund under "Train late more than three; Passenger not travelled" on that very day. My cancellation id is: [protected] However, today I got a mail from IRCTC saying that I'd be refunded an amount of Rs 370 only...

Dear service provider matter yh h ki mene Date 16 July 2015 ko lagbhag 10:20 pm pr gomti express 2S me kanpur se new Delhi date 17 July 2015 ko jane ke liye IRCTC se apne mobile se online reservation karne ke SBI ke debit card se PAYMENT Kiya to payment(rupaye ) to ho gya lekin koi bhi seat nhi mili matlab ki Reservation nhi huaa kyonki tb tk chart prepared ho chuka tha. Do passengers ka 2s ke liye 374 rupaye kat gya h( IRCTC txn #...

I have booked two tickets by 12953 Aug Kranti Rajdhani Exp for 4th Aug. 2015. PNR No. [protected]. But Rs. 1675.60 has been debited from my credit card for two times. Pl look I to the matter and arrange to refund one amount of Rs. 1675.60. Shailesh Vaidya...

I had cancelled following train ticket through net, but the cancellation amount has not been credited to my account. The cancellation ID is as follows: 1. [protected] 2. [protected] 3. [protected] 4. [protected] 5. [protected] 6. [protected] 7. [protected] 8. [protected] 9. [protected] 10.[protected] I am not a travel agent, I am a Central Govt Servant, working in Provident Fund Office....

I booked a ticket in 22455/SNSI KL SUP EXP. whose details are as follows PNR No- [protected],[protected], [protected], [protected] Transaction Id[protected],[protected],[protected],[protected] Train No- 22455 Date Of Journey[protected] From SAI NAGAR to DELHI Train was cancelled by railways. There was not any information regarding refund process at that time I called/Mail to IRCTC Customer care no he is saying if your ticket is online booking...

Hello,

I booked a ticket in 22131 / gyan ganga exp whose details are as follows
Pnr no- [protected]
Transaction id - [protected]
Train no- 22131
Date of journey 29/06/2015
From pune to muv

Train was cancelled by railways due to fire in etarsi signal cabin there was not any information regarding refund process at that time i called/mail to irctc customer care no he...

Hi, My name is Miraj. Yesterday as in[protected] I booked a tatkal ticket in train number "12204" with CKWL -14. However it reduced to CKWL -08 but did not confirm. I checked the same and found that the chart has been printed, so as per ruled "wait list" tickets are not valid. I thought I would get a text stating your wait list ticket has been cancelled and the refund has been initiated. Rather when I checked it online it is asking...

On 8 July 2015 I have booked ticket yesvantpur to lucknow and i paid 2020.60Rs. And on 10 July from my account Rs41.25 was deducted .How can one deduct money after paying ticket amount. For what purpose it was deducted. I want my money back....

Respected sir/madam,
I tried to book a ticket from coimbatore to nellore on 15th july 2015 but money was deducted twice from my account but the ticket was not booked.Would you please refund amount Quickly as i need the money for travelling purpose, Please kindly speed up the refund procedure....

I have booked 2AC ticket in Train no 12296 Sangamithra Exp from Chennai to Bangalore for 29.06.15 (PNR No [protected]) I also have booked a train ticket from Bangalore to Hubli in Jodhpur Express on same day departing Bangalore by 21:50 (Sangamitra is supposed to reach Bangalore by 20:10 hrs) After reaching Chennai Central I was shocked to notice that the Sangamithra train was running late by around 5 Hours and expected to depart from...

i had booked online ticket in shanghamitra express(12296) for the date 6th july. But my train got cancel. Regarding my refund, I had talked with customer care guys. I had asked that do I need to cancel my ticket, but they told me that no need to cancel ticket because my train has been cancelled, so I will automatically get my refund. Today again I talked with customer care guys. Now they are telling me to file TDR. I tried to file TDR but...

Dear Sir, I have my season ticker of my father on 5th july 2015 online via credit card payment but till date we haven't received courier, booking details are as follows. Transaction Id : [protected] STR no. 958ABAR005 Id card no. 94a1an862b From : Dombivli To : Byculla From : 13/07/2015 To 12/10/2015. We are also tried to contact on " Overnite Express Ltd" but nobody pick up phones, kindly look in to this. Thanking you, Vijay...

I have cancelled the ticket of PNR No [protected] transaction ID [protected] & Journy date 3.3.2015 the same was cancelled on 3.3.2015 at 19:14:16 HRS & TDR Was filed, details are also attached. Same thing was confirmed on customer care number throught telephone at that time got the information for 50% refund. Again on 3.3.2015 at 22:33:07 I have booked my ticket with PNR No.[protected] & transaction ID [protected] for 4.3.2015...

Booked three tickets with PNR NO[protected] and [protected] and yet another ticket the same day on[protected] and was booking for my father and mother and all the three times got a Upper berth and in SL class got both middle berth.how can this happen without any manipulation which has been done online.Please investigate.People in Ranchi and Dumka may be involved....

I have not received the refund towards the waitlisted Tatkal ticket with transaction Id - [protected] and PNR - [protected] in the train 12704 / FALAKNUMA EXP. The ticket was booked on 18th of June using my ICICI bank debit card. Please guide me on the refund process as its almost been a month and I am yet to receive the refund....

Pnr - [protected]
Train - 12150 / pnbe pune exp
Date of journey - 14 - jul - 2015
Transaction id: [protected]
Class: third ac (3a)
Boarding: allahabad jn (Ald)
Resv upto: pune jn (Pune)
1 indu srivastava 50 female lower cancellation pending
2 puja srivastava 24 female middle cancellation pending

Payment option:visa / master card (Powered by hdfc bank)
Ticket...

Hello sir, I have booked tickets from Danapur to Yeshwantpur in PPTA YPR EXP Train Number 22351 on 7th May 2015 for DOJ 10th July 2015 with pnr. [protected] Which is Rs 2279.94. Transaction ID: [protected] Payment Option:State Bank of India(Debit Card) Ticket Type: E-ticket So here train got cancelled. But I did not cancelled my tickets bcz waited for automatic money credit . But till now not credited money to my bank. Regards,...