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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
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513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
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152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
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Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 368

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P
Pritamleo151
from Hyderabad, Telangana
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Not received refund for waitlisted Tatkal ticket

Address:Hyderabad, Andhra Pradesh

I have not received the refund towards the waitlisted Tatkal ticket with transaction Id - [protected] and PNR - [protected] in the train 12704 / FALAKNUMA EXP. The ticket was booked on 18th of June using my ICICI bank debit card. Please guide me on the refund process as its almost been a month and I am yet to receive the refund....
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Puja07srivastava
from Jammu, Jammu and Kashmir
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refund of ticket of cancelled train

Address:Allahabad, Uttar Pradesh

Pnr - [protected]
Train - 12150 / pnbe pune exp
Date of journey - 14 - jul - 2015
Transaction id: [protected]
Class: third ac (3a)
Boarding: allahabad jn (Ald)
Resv upto: pune jn (Pune)
1 indu srivastava 50 female lower cancellation pending
2 puja srivastava 24 female middle cancellation pending

Payment option:visa / master card (Powered by hdfc bank)
Ticket...
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A
Abhimithi
from Bengaluru, Karnataka
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Train cancelled refund not credited for E-Ticket

Address:Bangalore, Karnataka

Hello sir, I have booked tickets from Danapur to Yeshwantpur in PPTA YPR EXP Train Number 22351 on 7th May 2015 for DOJ 10th July 2015 with pnr. [protected] Which is Rs 2279.94. Transaction ID: [protected] Payment Option:State Bank of India(Debit Card) Ticket Type: E-ticket So here train got cancelled. But I did not cancelled my tickets bcz waited for automatic money credit . But till now not credited money to my bank. Regards,...
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C
chitra Anto
from Delhi, Delhi
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not refunded my money on train 'cancelled' by self

PNR: [protected] Transaction ID: [protected] From: Dadar (DR) Boarding At: Dadar (DR) Resv Upto: DEHRI ON SONE (DOS) Passenger Mobile No: [protected] Train no. 12322/ KOLKATA mail Date of journey: 17th June 2015 Date of boarding: 17th June 2015 Quota: General (GN) Class: Third AC (3A) Scheduled departure17th June 2015 21:45* Adult:2 Child:0 Distance: 1625 KM Total Amount: 3400.0 +IRCTC service charge (incl. of tax) 44.94...
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A
Abhimithi
from Bengaluru, Karnataka
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Train cancelled refund not credited

Address:Bangalore, Karnataka

Hello sir,

I have booked tickets from Danapur to Yeshwantpur in PPTA YPR EXP Train Number 22351 on 7th May 2015 for DOJ 10th July 2015 with pnr. [protected] Which is rs 2279.94.

So here train got cancelled. But I did not cancelled my tickets bcz waited for automatic money credit . But till now not credited money to my bank.

Regards,
Abhishek
[protected]...
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R
rahulkumar dolvi
from Mumbai, Maharashtra
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Refund of ticket for canceled train

Address:Mumbai City, Maharashtra

I booked my ticket through IRCTC in train 13202. My date of journey was 10/07/2015 but train was canceled on that day.my pnr no is [protected]. But i did not filed TDR within 72 hrs because i was in travelling between these hours. But todaty after calling to customer care they told me that i will not get the refund amount. kindly investigate and refund my amount. Thanking you, Rahul Kumar...
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S
Shuddu
from Mumbai, Maharashtra
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NON AVAILability of Water in AC Coach

Address:Vadodara, Gujarat

Train No.19021 DOJ: 11/7/2015 PNR No [protected] Travelling From BRC to LJN in Coach No B2. The water in toilets was not available.The TTE was informed and coach attendant.All of them promised that at very Next station i.e at Ratlam it was be taken care off.ratlam went nothing was done as TTE was busy in alloting free seats in lieu of cash..Attendtand although of private Tenderer was seen smoking something and slept soundly.Upon another...
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S
sanu shahi
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about partiality in rajdhani

Address:New Delhi, Delhi

When I ordered non veg food today in rajdhani AC 2 tier and asked them to provide me egg curry instead of chicken they readily denied me. I thought they don't have it so they can't provide but hours later I found a family sitting in front of me who had some political backing talked about being provided egg curry instead of chicken curry by the pantry manager himself . I just wanted to know that by providing the same fare why is this treatment...
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Address:Aligarh, Uttar Pradesh

i had booked a AC 3 tier ticket for two person with Rs.3000 (pnr-[protected]). Date of journet is 15/07/2015. departure time from kalka is 11:55pm on 14/07/2015. i've cancelled that ticket at 8:07 pm on 13/07/2015 which is more than 24 hours. but i get only Rs. 2250 which is out of IRCTC refund rule. so please enquiry and refund me my actual balance....
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A
Adi Adnan S
from Unnao, Uttar Pradesh
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Ticket Booking Issue,Payment done without any e-Ticket and SMS alert

Address:Lucknow, Uttar Pradesh

Sir. I booked a ticket on IRCTC and made payment through SBI internet banking, the complete fare is taken from my account but I could not get any SMS or booking history in my IRCTC account, and Now the only thing as a proof I have is my Transaction Refrence Id. Please help as soon as possible as my journey date is[protected]....
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N
Nk2sen
from Kolkata, West Bengal
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Amount debited by IRCTC but not refunding

Address:Latur, Maharashtra

Dear Concern, I Narendra Kumar Sen want to bring to your notice that on 19th June 2015 I was trying to book tickets from my irctc personal id an amount of 3306 is being debited but no ticket was booked against the debited amount. I had sent several reminder emails to irctc care department, they asked me to produce the bank statement which I had sent them scan copy now I am 72 yrs old citizen but they are not refunding my 3306 amount. Kindly...
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P
PVRK
from Tuni, Andhra Pradesh
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Payment accepted,seats not delivered

Date[protected], today i tried book tickets from vskp to kgp (Train No. / Name : 22808 / MAS SRC AC EXP for 23/07/2015) everything went smooth, i opted to pay the amount RS.4465.60 using my VISA SBI credit card( portal used for payment was axis bank). i received my otp and entered it. it got transacted and the portal showed "payment done" but instead of redirecting it to the booking confirmation page, it got redirected to irctc login page....
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P
PRAKASHVKAR
from Bengaluru, Karnataka
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Irctc account registration of ticket booking

Address:Bangalore, Karnataka

Dear sir/mam
I the SANDHYA was willing to open an account for booking the ticket. The registration process was completed and I had received the verification code in my mobile number [protected]. but I have not received activation link on the registered mail [protected]@onkariniplacements.com. At the moment we are finding it difficult book the tickets....
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S
sai pavan pamula
from Mumbai, Maharashtra
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Refund amount on complete Train Cancelation

Address:Hyderabad, Andhra Pradesh

Hello, On the way to Amarnath, we have booked ticket from SC to NDLS, but unfortunately the train was cancelled. We took other alternative and travelled to Amarnath where no phone / Internet facility available. Now we try to cancel the train ticket, which is not allowing to do so. Kindly help us out in getting money. PNR Number Transaction Id Train Number From To Date of Journey [protected] [protected] 12723 SC NDLS 28-Jun-15 Train...
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S
sandy84
from Hyderabad, Telangana
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Train Cancelled without any prior intimation.

Address:Khordha, Odisha

Hi, I had booked 2 train tickets from Bhubaneswar to Hyderabad on 10th Jul15 (travel date : 12Jul15) in BBSR to PUNE Suvidha express(#02882). through IRCTC site, and the tickets were confirmed. But, when we reached the station, the train was cancelled leaving us and several other passengers stranded in the railway station in the late night. This is a grave lapse from the railway to cancel the train without prior intimation (no updates...
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R
rupasruthi
from Bhimunipatnam, Andhra Pradesh
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Amount deducted but ticket not done

Address:Visakhapatnam, Andhra Pradesh

Transaction id - [protected]
Date of booking[protected]
Date of journey[protected]
From - hyderabad
To - vishakapatnam

For the above transaction i opted "don't book the ticket if a lower seat is unavailable".
This option redirected me to a page asking for yes or no to book a ticket if my given option is unavailable. I clicked on "no".
Then...
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R
rvinothkumar
from Bengaluru, Karnataka
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seat allotment

Address:Chennai, Tamil Nadu

I have booked a ticket on[protected] for train no:16853 PNR no:[protected], there was 215 seats available at the time, I have selected "Book ticket if 2 lower berth allotted", but system demanding me as "Conditions not met plz click YES to book a ticket anyway or NO to cancel", PLEASE justify my question, how it is possible that there is no availability of 2 lower birth seats in same compartment when there is 215 seats available in the whole...
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M
mustafareza00
from Mumbai, Maharashtra
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Related to refund of my booking amount

Address:Mumbai City, Maharashtra

I didnot get refund of my ticket having pnr no-[protected]

From 25th november it is showing refund under process.

Kindly update me with the detail. I have called railwat office many time but they didnot respond.Please help me immediately...
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Address:Darbhanga, Bihar

I am 'Abhishek kumar panjiyar' travelling with my friend 'manish kumar gara' in train no 12948 Azimabad express, date 10/07/2015. My pnr no is [protected]. Today morning around 3 to 4 am. My luggage has been theift which has secure with metal sikkar and also locked. In between 2 to 4 am and in between buxar, Mugalsarai, before allahabad jn. It has been theift. At that time I was sleeping. And my friend also. In that bag we have 2 laptop, 1...
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S
suryapt
from Mumbai, Maharashtra
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IRCTC - Refund not made against train cancellation

Address:Mumbai City, Maharashtra

PNR No- [protected] Transaction Id - [protected] Train No- 12294 Date Of Journey 30/06/2015 From ALD to LTT Train was cancelled by railways due to some reason, there was not any information regarding refund process at that time I called to IRCTC Chennai office Customer care no [protected] he is saying if your ticket is online booking than your refund will be credited automatically but till today refund is not credited in my account,...
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