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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 370

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H
HariRamGrover
from Bengaluru, Karnataka
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is IRCTC here for making money or to provide service to people

Address:Uttara Kannada, Karnataka

Booking Tickets 4 months advance is ridiculous. In four months, it is very much possible that your plan will change. And the cancellation charges are heavy. Does other websites like snapdeal, flipkart, amazon etc charges any money on cancellation of the booked items. No refund on Tatkal is another way to earn money. Once I was booked flight from GOA delhi. And I booked Tatkal train from Delhi to bathinda. My flight got delayed by 5 hours....
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J
JAI1959
from Mumbai, Maharashtra
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Non booking tatkal ticket

Address:New Delhi, Delhi

I booked my tatkal ticket through my irctc login account on 8th July 2015 in All JAT Express train no 12413 from Delhi to Jammu Tawi to travel on 9th July 2015, while I start booking availability of seats were 169 and I made payment from SBI salaried account a sum of Rs. 477/- but reservation was declined by stating that no seat available and payment dropped. Now I am seeing that WL 01 shown awaiting list. Therefore, I would like to know...
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A
anand8969
from Haldwani, Uttarakhand
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tdr money not refund after 4 month

Address:New Delhi, Delhi

hello sir,
I have booked ticket 2 ticket on 15th march 2015 in tatkal and 16th of march i have placed tdr for 1 ticket bcoz train is running late by approx 9 hrs
As per irctc guideline the tdr money is refund in max 90 days but i can't get any amount from irctc

Transaction ID: [protected]
Train No./Name: 12394/SAMPOORN K EXP
PNR No [protected]
Date of Journey: 16Mar2015
Date...
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G
GitaB
from Bengaluru, Karnataka
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regarding new password

Address:Chennai, Tamil Nadu

i wanted to reset my password as i forgot my original password. I got acknowledgement mentioning that "your password" has been sent to my mail id . but so far i have not received any mail from IRCTC. Kindly do the needful urgently as i need the password for booking the tickets. please treat this as very urgent. Thanking you,...
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Address:Kolkata, West Bengal

PNR Number : [protected], Train No/Name : 12615/GRAND TRUNK EXP, Travel date: 24/06/2015, from Chennai to Delhi. Train was cancelled by railways due to some reason and I was informed by IRCTC through SMS about train cancellation. With cancellation message, there was not any information regarding refund process. So, I was waiting for the refund from IRCTC since I considered it should be auto refund process for tickets booked online. Not...
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C
CHONGKHAM
from Mumbai, Maharashtra
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Money not refunded to my account after cancelltion

Address:Lucknow, Uttar Pradesh

Sir, I have cancelled three seats from my irctc account of CDG DBRG EXPRESS(TRAIN:15904) in Sleeper class which was going to departure on 09/07/2015 from lucknow to new tinsukia .But i have still not recieved the refunded amount to my respective bank account .So u are requested to please kindly refund money to my account .My PNR number was [protected] ...and before cancellation my seats were S4:53, 50, 54 my mob no. is [protected] and my...
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D
dharmendra 123
from Delhi, Delhi
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Non refund of cancellation of confirmed tatkal ticket

Address:Bokaro, Jharkhand

Hello
I have booked the tatkal ticket from bksc to njp wrongly with pnr no
[protected] on 07-jul-2015 in train no 15661. As i have read in news paper that cancellation of confirmed tatkal ticket will got a refund of 50% amount w.E.F. 01/07/2015.But after reservation, i cancelled immediately that tricket has shown that there is noi refund amount vide transaction no [protected] on 11:44:13 hrs. Kindly refund the amount in...
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I
ishwar20g
from Delhi, Delhi
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Amount Deducted but ticket not generated

Address:New Delhi, Delhi

Sir, I have booked online ticket on 05 Jun 2015 from New Delhi to Nashik Road. The amount Rs 1192.00 was deducted from my acct by transaction id No (POS PRCH POS[protected] IRCTC) but ticket was not generated and not returned to irtc page. Mobile no - [protected] Email. [protected]@gmail.com...
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S
shellysurimahajan
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Require Refund

Address:New Delhi, Delhi

Hi I traveled in Delhi-Jammu Rajhdani on 3rd July along with 2 relatives and unfortunately had to travel without AC whole night as AC did not worked. Many Male members asked TT to work on it but he could not help and refunded the money to those male Passengers. We Request our Money to be refunded as we paid for AC travel which did not worked as expected and could have traveled in NON-AC in much lower fare. Shelly Suri- Seat No-...
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I
Ilias1
from Kolkata, West Bengal
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Not refund TDR filed Ticket Exceeding 90 Days

Address:Bhadrak, Odisha

Transaction Details PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected] Booked On:[protected] Class: SL Internet Service Charge: Rs 11.24 Date Of Journey: 21/3/2015 Railway Zone: ECO Bank: SBI Total: Rs 491.24 Train No: 12876 Ticket Charge: Rs 480.00 From Station: TATANAGAR JN(TATA) Quota: General To Station: BHADRAK(BHC) IRCTC Zone: Chief Regional Manager/Eastern Zone/ Bhubaneshwar (IRCTC) Bhubaneshwar Ticket...
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V
viyan
from Mumbai, Maharashtra
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Bank account got debited but tickets not booked

Address:Mumbai City, Maharashtra

Tickets was to be booked of 11 July 2015 but account got debited and ticket weren't booked from vadodara to borivali details are Rs. 717.00 is debited from your a/c. XX17399 towards IRCTCNEW - Ticketing via Kotak Net-Banking Ref. No : [protected]. Refund is still pending....
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B
Brij B Singh
from Delhi, Delhi
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Non Refund of E-Ticket on Cancellation of Train

Address:Mumbai City, Maharashtra

PNR No.:[protected] Date of Journey: 29.06.2015 Class : Third AC (3A) Adult 02 and Child 01 Boarding at : LTT Resv. Upto: Bhadohi (Boy) Mobile No.: [protected] enclosures: 1.Copy of Electronic Reservation Slip 2.Copy of Commercial Circular No.38...
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D
Deeap
from Delhi, Delhi
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No refdund of ticket cancellation amount

Address:Satna, Madhya Pradesh

I had cancelled my ticket from maihar to surat PNR no [protected] dated 22.06.2015 Transaction ID: [protected]. Train No 22938 / REWA RJT SUP EXP. passenger name: Deepa Tiwari, Nidhi Tiwari, Ticket was cancelled due to train cancellation but till date I did not recieved my refundable amount of Rs 3855. Please arrange to refund the amount at the earliest...
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Address:New Delhi, Delhi

Dear Sir/ Madam My date of journey was[protected] on Train no, 12615, Train Name -Grand Trunk Express from Nellore to Delhi, but i received a message of Train cancellation on my mobile no.[protected], I am a Senior Citizen of India .Due to Train cancellation i had to book another ticket of different train on Tatkal Basis, I am not yet received any refund in my account, after conversation with customer care they said now there is no refund...
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A
amitabha66
from Kolkata, West Bengal
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Money not refunded on failed transaction

Address:Hooghly, West Bengal

Hi, my irctc userd id is amitchat23. Tried to book a ticket on irctc portal on 3rd july from how rah to jaipur on 12307 jodhpur express. While booking the amount of rs. 2577. 42 has been debited from the account but ticket not booked. Now irctc is throwing the ball to bank court and saying it is bank problem and bank is denying it. How to get the solution of it ??

Transaction no: - [protected] on 03 / 07 / 2015. Transaction...
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A
aktrip76
from Delhi, Delhi
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Wrong deduction due to old rules mentioned on website

Address:New Delhi, Delhi

It's regarding wrong and high deduction on my cancellation of 2 recent tickets on 6th July 2015 9 AM. I've done cancellation much before 24 hours, still the dedcuted amount is approx 25%. Please see the cancelled tickets: PNR no [protected] PNR no [protected] When I called the contact no. I found that the rules were changed and it is now 48 hours, but I had gone by the rules mentioned on IRCTC website https://www.services.irctc.co.in/beta_htmls/refundrules.html Hence...
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shubham_modi
from Mumbai, Maharashtra
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Password reset mail not sent

Address:Bhagalpur, Bihar

My username is ( shub_modi) Unfortunately, I forgot my password. I am trying to reset my password and your site ask the email verification password and mobile verification password. I already got the mobile verification password by an SMS. But, I can't get email verification password. Please send the email verification password in to my mail (kumar.shubham.[protected]@gmail.com) urgently or suggest another way to reset my account....
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Address:Purba Medinipur, West Bengal

I tried to book a 3A Class GN Quota E-Ticket for Vishakapatnam (VSKP) to Kharagpur JN (KGP) in MAS SRC AC Express (Train No 22808) through IRCTC Website around 08:05 a.m on July 4, 2015. I filled the details of Six Passengers and then tried to pay through SBI Debit card. But I found that no ticket was booked though Rs. 5371.31 had been debited around 08.10 a.m. Please respond to my complain at an earliest....
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Train no: 16032 date: 06/07/2015 Either I go back to house and slept or what? You people never bothers about passengers just you need money. Today we wake up at 4:00AM carrying 2 yeras child and catch the Auto and paid him 100Rs. but after reaches station there is a message that train was cancelled. Why you (IRCTC) people don't send at least one message. that train is canceled. Now we have urgent work in chennai at malaysia...
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A
akt123
from Pune, Maharashtra
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Train cancelled

Address:Haridwar, Uttarakhand

Dear sir
My train No 12296 (sanghmitra exp ) on[protected] was cacelled due to some reasons. My PNR No.is [protected]. My ticket was booked from Allahabad to Chennai. My coach No was S-7, berth No-34.
So far the money paid by me is not credited in my account. Please do it as early as possible.


thank you...
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