Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I booked a ticket fro Pune-Ara for date of journey 19/06/2015. PNR No is [protected].Train no 12149. The train got cancelled. I tried cancelling the tickets with in 72 hours from the departure time. There was some issue with the irctc website and tickets could not be cancelled. I called up IRCTC team to get the refund after 72 hours of departure time. Now they are not providing the refund. Please help me to get the refund....

I have booked my seat in Garibrath Exp.-12910 for the journey dated[protected] PNR No. [protected] from Nizammudin station to Mumbai Borivali.. But on reaching at the station we came to know about the cancellation of train by itself Indian Railways..Unfortunately i did not able to Cancelled my ticket and after proceeding the same after few days they rejected to refund my money..Its not about the one ticket.It is about 5 ticket which cost me...

Refund of difference of Fare against my 3rd A/c Ticket but forced to travel with my Family in Sleeper Class in peak summer after booking ticket in 60 Days advance booking .Reason as AC Coach not attached in Train no 22620 on 31/05/2015. Raised refund claim thru IRTC site TDR format but no provision for attaching TTE refund certificate in TDR but my, claim for refund rejection reason TTE refund certificate not there. But for your kind...

My train in Cancelled from your side. That is not my fault. At end time when we reached station then announce train is cancelled.its a joke. Katra Station Master Says SVDK Premium Train (22680) is out side thekedar Train. it is not Govt. railway train. we are not responsible for this train. But i have no knowledge about that it must be cancelled with in 72 hours from my login account. I request to you please give me my refund as soon...

Hi.. On june 5th i booked 4 tickets from ctc to sec.From which 2tickets got confirm and 2tickets got waiting list.So waiting listed passengers didn't travelled. As per IRCTC refund rule upto june We should file TDR within 72 hours of departure of train.As per rule i filed TDR but now my status is TDR redupicated. Please refund the required amount for that 2tickets. Here is my Ticket reservation details. Last Transaction Detail Transaction...

Dear Sir/Mam, I am a user of irctc online reservation system My name is Abhishek Tiwari and mob. [protected]. I have booked ticket on 26th May for travelling on 27th May in Tatkal Quota. PNR No. of ticket is [protected] Train no.12418 Prayag Raj Express. Unfortunately train has been cancelled by Indian Railways due to some reasons .But till today I did not receive my amount of ₹972.47/- . Please see in this matter and take an early action....

Dear Sir, I have booked ticket from Bhopal to Raipur on 18.06.2015 from Amarkantak Express. Due to fire at Itarsi Junction Amarkantak train was cancelled from Bhopal to Raipur. My PNR No. [protected] and Transaction ID is [protected]. Till date I have not received the refund. Please inform the status....

I am a user of irctc online reservation system and my login id is "lordlisten".My name is Gaurav Jain and mob.[protected]. I have booked ticket on 20th June for travelling on 21st June in tatkal quota.Pnr no.of ticket is [protected] train no.12405 gondwana express.Unfortunately train has been cancelled by indian railways due to some reasons .But till today I did not receive my amount of ₹832.80/- . Plz see in this matter and take an early...

Hello, I would like to report a complaint against IRCTC management. Details are as follows:- Train No. 18205 (Durg NTV Exp.), Date of Journey[protected], Raipur to Basti, Coach A1 Berth No. 2 & 4. Lata Bhandari F 60 Seema Bhandari F 31 1 Red Suitcase stolen before Manikpur Jn. probably before Katni in the morning of 26th Jun. FIR filed with GRP Manikpur on 26 Jun itself in the train. Suitcase includes : - 1 ....

Respected sir, I had my train from mumbai to bathinda. All the way i didn't see any of T.t on duty. I wander if the T.t didn't come in the train except A.c coach. Train no.12137, Date of travelling-20/6/2015, PNR no.-[protected], Coach- S-7 seat no.-70. Previously i had written a complaint through sms, on this no.-[protected], i wander if their wasn't a reply to my complaint because this was against the government services. Many a times...

I had booked 3 tickets under PNR No.[protected] for travelling from Howrah to Mathura by Udyan abha Express on 15.08.2015. While booking the tickets, I had mentioned Sr.Citizen quota with the choice of Lower Birth. But alas! not a single Lower Birth is allotted to any of the 3 members. My mother has recently undergone "both Knee Replacement" surgery. As such it is not possible for her to travel in Middle/Upper Birth. I, therefore request...

Earlier there was ladies quota in double decker train, but now that has been removed. As it is well known that the seats in this train are bit closer to each other, it becomes uneasy for ladies to travel, when they had to sit with men or in between two men. Hence it would be very convenient if ladies quota is again brought into this system....

on 29 june 2015 i booked online air ticket of jet airways of mumbai but the ticket did not booked and payment is debited from my account. my account name is harmony events and cultural group.so i request to you to credit the payment which is debited from my account...

A peson having no any offical uniform and ID proof with him say that he his railway staff..refuse to show me his ID proof..use some unfair word and show me his ego and anger..all that happening in VAISALI EXP on 9 th june 2015 from DEOS TO NDLS..kindly take strong action against him..kindly send me any complain email id at [protected]@GMAIL.COM...

I had booked a first time online ticket through IRCTC website as per details below: Train Name - Jhelum Express, Train No. - 11077 Dt. of Journey - 19/06/2015 Class - 3A PNR No. [protected].There was no information of the said train diverted /cancelled from IRCTC. Upon reaching the station it was informed to me that the train has been diverted/cancelled. In the above circumstances, i am facing a lot of problems alongwith my wife and kids,...

This is about Lokmanya Tilak Train from Coimbatore to Lokmanya. Previously S10 was for unreserved sleeper. Now, they started giving reservation in same coach as well as they issue unreserved sleeper tickets. Though we reserve ticket in advance, we still suffer from rush and no point in getting sleeper coach ticket if you r just sitting all through your journey. S10 though reserved coach for namesake, its a general sleeper where people stand...

Sir i have booked ticket from delhi sarai rohilla to gwalior but train had cancelled and booking clerk told me that ticket will be cancelled automatically but refund amount is not credited in my acount. Pnr no. [protected] Transaction id [protected] From DEE to GWL Date of journey 18/06/2015...

Sirs, On 25/6/15 at 0804 hours. I purchased 3 tickets from Mumbai CST to Wardha and transferred Rs 1267.80 through internet from my account in ICICI Bank, However I did not get the ticket, Therefore at 1704 hours on 25/6/15, I again paid to IRCTC Rs. 1267, 80 for the same tickets (PNR no. [protected]), I have thus paid Rs 1267.80 twice to IRCTC for 3 tickets from Mumbai CST to Wardha. A copy of a statement of account issued by ICICI Bank...

I am a regular user of IRCTC net booking site, Since last few months the Ticket printing facility is not working on the IRCTC booking site. Whenever this option is selected it goes back to login page. Similar problem exists with the "Contact us" option. As a result, one can not register a complaint also !! Request to take up with IRCTC to amend it ASAP regards Praveen Dhavale...

Sir/Madam, My name is R. Kamesh. I had a confirmed ticket in First A/C (PNR:[protected], B-Cabin from Thane JN to Raipur JN by Mumbai-Howrah Mail (12809) on 06/19/2015. The train was delayed by about 18 hours due to rains. My experiences after the train reached Thane was nothing short of harrowing: 1. The attendant of the First A/C compartment did not even open the door in Thane. I had to get into another compartment in the heavy rain...