Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hello sir, I have booked tickets from Danapur to Yeshwantpur in PPTA YPR EXP Train Number 22351 on 7th May 2015 for DOJ 10th July 2015 with pnr. [protected] Which is Rs 2279.94. Transaction ID: [protected] Payment Option:State Bank of India(Debit Card) Ticket Type: E-ticket So here train got cancelled. But I did not cancelled my tickets bcz waited for automatic money credit . But till now not credited money to my bank. Regards, Abhishek [protected]

PNR: [protected] Transaction ID: [protected] From: Dadar (DR) Boarding At: Dadar (DR) Resv Upto: DEHRI ON SONE (DOS) Passenger Mobile No: [protected] Train no. 12322/ KOLKATA mail Date of journey: 17th June 2015 Date of boarding: 17th June 2015 Quota: General (GN) Class: Third AC (3A) Scheduled departure17th June 2015 21:45* Adult:2 Child:0 Distance: 1625 KM Total Amount: 3400.0 +IRCTC service charge (incl. of tax) 44.94

Hello sir,

I have booked tickets from Danapur to Yeshwantpur in PPTA YPR EXP Train Number 22351 on 7th May 2015 for DOJ 10th July 2015 with pnr. [protected] Which is rs 2279.94.

So here train got cancelled. But I did not cancelled my tickets bcz waited for automatic money credit . But till now not credited money to my bank.

Regards,
Abhishek
[protected]

I booked my ticket through IRCTC in train 13202. My date of journey was 10/07/2015 but train was canceled on that day.my pnr no is [protected]. But i did not filed TDR within 72 hrs because i was in travelling between these hours. But todaty after calling to customer care they told me that i will not get the refund amount. kindly investigate and refund my amount. Thanking you, Rahul Kumar

Train No.19021 DOJ: 11/7/2015 PNR No [protected] Travelling From BRC to LJN in Coach No B2. The water in toilets was not available.The TTE was informed and coach attendant.All of them promised that at very Next station i.e at Ratlam it was be taken care off.ratlam went nothing was done as TTE was busy in alloting free seats in lieu of cash..Attendtand although of private Tenderer was seen smoking something and slept soundly.Upon another request passengers were informed that It will be available in Kota.Then Kota again passed No action was taken.Staff at Kota changed then the entire coach passengers started shouting and almost 15 to 16 complaints were lodged in complaint book of TTE. The TTE who boarded from Kota made all efforts to restore water.But Railways on that route dont have filling facility. Then we came to know that control room at Kota was not even informed by previous TTE. The passengers have travelled without water till restoration at 7 Am I request when basic aminity like water cant be taken care why do we pay service Tax .

When I ordered non veg food today in rajdhani AC 2 tier and asked them to provide me egg curry instead of chicken they readily denied me. I thought they don't have it so they can't provide but hours later I found a family sitting in front of me who had some political backing talked about being provided egg curry instead of chicken curry by the pantry manager himself . I just wanted to know that by providing the same fare why is this treatment given to a common man. So in this case every person should have some political backing to travel in rajdhani or else u will be treated like no one. I want answer from irctc on why such treatment is given to some ppl who have political backing . - A passenger on pnbe rajdhani

i had booked a AC 3 tier ticket for two person with Rs.3000 (pnr-[protected]). Date of journet is 15/07/2015. departure time from kalka is 11:55pm on 14/07/2015. i've cancelled that ticket at 8:07 pm on 13/07/2015 which is more than 24 hours. but i get only Rs. 2250 which is out of IRCTC refund rule. so please enquiry and refund me my actual balance.

Sir. I booked a ticket on IRCTC and made payment through SBI internet banking, the complete fare is taken from my account but I could not get any SMS or booking history in my IRCTC account, and Now the only thing as a proof I have is my Transaction Refrence Id. Please help as soon as possible as my journey date is[protected].

Dear Concern, I Narendra Kumar Sen want to bring to your notice that on 19th June 2015 I was trying to book tickets from my irctc personal id an amount of 3306 is being debited but no ticket was booked against the debited amount. I had sent several reminder emails to irctc care department, they asked me to produce the bank statement which I had sent them scan copy now I am 72 yrs old citizen but they are not refunding my 3306 amount. Kindly help me. Best regards, Narendra Kumar Sen Contact - [protected]@gmail.com

Date[protected], today i tried book tickets from vskp to kgp (Train No. / Name : 22808 / MAS SRC AC EXP for 23/07/2015) everything went smooth, i opted to pay the amount RS.4465.60 using my VISA SBI credit card( portal used for payment was axis bank). i received my otp and entered it. it got transacted and the portal showed "payment done" but instead of redirecting it to the booking confirmation page, it got redirected to irctc login page. i logged in to check the tickets but nowhere it was mentioned not in booking history or cancellation. the number of seats was also not reduced in trains's seat available area .i even got a email from the bank stating the same bank's mail's exact wording "Dear Cardholder, This is to inform you that, Transaction of Rs.4, 465.60 made on SBI Credit Card XX0173 at IRCTC on 13 Jul 15." this happend around 2:30-3:00 PM on 13/07/15. I Hereby request a refund as i booked tickets again (as it was an important travel). here are my details- NAME- P V Ravi Kumar E-Mail- [protected]@rediffmail.com SBI Credit Card no. [protected]

Dear sir/mam
I the SANDHYA was willing to open an account for booking the ticket. The registration process was completed and I had received the verification code in my mobile number [protected]. but I have not received activation link on the registered mail [protected]@onkariniplacements.com. At the moment we are finding it difficult book the tickets.

Hello, On the way to Amarnath, we have booked ticket from SC to NDLS, but unfortunately the train was cancelled. We took other alternative and travelled to Amarnath where no phone / Internet facility available. Now we try to cancel the train ticket, which is not allowing to do so. Kindly help us out in getting money. PNR Number Transaction Id Train Number From To Date of Journey [protected] [protected] 12723 SC NDLS 28-Jun-15 Train got cancelled at your end. We spent a huge amount on flight at last moment. Who will pay that extra amount. Even we didn't got any mail or Information from your end about train cancellation. Last moment we came to know about train status.When we are not available in communication area for phones/internet then how come you expect to file TDR with in certain time limit. When complete train cancelled money should be refund to same account. we didnt get any message that to cancel ticket when complete train got cancelled Requesting all to help out getting my money back

Hi, I had booked 2 train tickets from Bhubaneswar to Hyderabad on 10th Jul15 (travel date : 12Jul15) in BBSR to PUNE Suvidha express(#02882). through IRCTC site, and the tickets were confirmed. But, when we reached the station, the train was cancelled leaving us and several other passengers stranded in the railway station in the late night. This is a grave lapse from the railway to cancel the train without prior intimation (no updates regarding cancellation came to the registered email id / Contact # anytime before) leaving us clueless. Also, it strained us physically and mentally to come to station prepared with our luggages and return from station fatigued. Kindly look into the issue of absolute negligence from railways and address our concern. Please let us know if you need any further details. Thank You.

Transaction id - [protected]
Date of booking[protected]
Date of journey[protected]
From - hyderabad
To - vishakapatnam

For the above transaction i opted "don't book the ticket if a lower seat is unavailable".
This option redirected me to a page asking for yes or no to book a ticket if my given option is unavailable. I clicked on "no".
Then i was redirected to the booking page but got my amount deducted.
Kindly help me at the earliest

I have booked a ticket on[protected] for train no:16853 PNR no:[protected], there was 215 seats available at the time, I have selected "Book ticket if 2 lower berth allotted", but system demanding me as "Conditions not met plz click YES to book a ticket anyway or NO to cancel", PLEASE justify my question, how it is possible that there is no availability of 2 lower birth seats in same compartment when there is 215 seats available in the whole train? .It happens many times for me, I'm loosing my hope on online booking system.

I didnot get refund of my ticket having pnr no-[protected]

From 25th november it is showing refund under process.

Kindly update me with the detail. I have called railwat office many time but they didnot respond.Please help me immediately

I am 'Abhishek kumar panjiyar' travelling with my friend 'manish kumar gara' in train no 12948 Azimabad express, date 10/07/2015. My pnr no is [protected]. Today morning around 3 to 4 am. My luggage has been theift which has secure with metal sikkar and also locked. In between 2 to 4 am and in between buxar, Mugalsarai, before allahabad jn. It has been theift. At that time I was sleeping. And my friend also. In that bag we have 2 laptop, 1 each of both parson, and most valuable document, which belong to careers, starting from 10th to M.com. alll document. ...also admit card and joining latter of civil court, bank passbook with cheque and some more valuable documents, and clothes etc. We search all voggy & birth in train but couldn't find. My sikkar has been damaged their... now what should I do? Here no any Crpf force available. And tte did not help me... now what should I do? Plz contact me my no is [protected] AND [protected].

PNR No- [protected] Transaction Id - [protected] Train No- 12294 Date Of Journey 30/06/2015 From ALD to LTT Train was cancelled by railways due to some reason, there was not any information regarding refund process at that time I called to IRCTC Chennai office Customer care no [protected] he is saying if your ticket is online booking than your refund will be credited automatically but till today refund is not credited in my account, so Today I am Calling to Delhi Office he is saying refund will not processed because you are not filled the TDR so Please mail on [protected]@irctc.co.in. I have mailed to [protected]@irctc.co.in than he is saying your refund is not possible because you are not filled TDR within 72 Hours. If the train is cancelled, ticket is also considered to be cancelled, and then IRCTC should give full refund of the ticket since it was not customer's fault. Why to file TDR against cancelled Train.Please help me to get my money back,

Hi, I had one confirmed tatkal booked ticket with PNR [protected] for "tata muri exp 18110" on 10-july-2015 in sleeper class.I missed the train due to wrong information provided by Railway Enquiry no 139. I called 139 around 9 p.m. and came to know that train is running late by around 1 hour from its scheduled departure and then .So when I reached Jalandhar cantt station at around 9.30 pm, I came to know that train had already departed.I have attached my tickets and online status of railway station. Please give appropriate compensation and take effective actions as early as possible so that others may not face the same problem Divyanshu Jaiswal [protected] [protected]@gmail.com

Dear Support team. I am Priyanka Das an account holder of Bank Of India, I have booked two tickets from IRCTC on 10/07/2015 One in Danapur Express total cost is1042.00 Rs. at 7.45 pm another is in Danapur Express total cost is 1237.00 Rs. at 8.21 pm These tickets are for 24 jul. 2015 & 26 jul.2015 respectively. but the transactions are cancelled due to any error and amount is deducted from bank account with out reason. so please solve the problem and refund the amount as soon as possible so i can book again. Thanks & Regards Priyanka Das Contact No. [protected]