Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi Team,
I have filed the TDR on for the PNR No [[protected]], as the train was partially cancelled and not reaching the Destination station.

Its been more than 7 days since I have raised the TDR and there isn't any progress/update in the status or refund of the money

Could you please escalate this and get the refund over my money and help me out.

Following are the TDR Details:
=======================
Reason For TDR: Train Diverted and Train not touching destination station
TDR Filing Date: 12 Mar 2021 | 02:49PM
TDR Status CR Registered
HWH RXL SPL (03021)

BARDDHAMAN JN (BWN) TO MUZAFFARPUR JN (MFP)

TDR Zone: EASTERN RAILWAY

Thanks
BASUKI NATH SAHA

Every time this happens. They make us login 23213423 times in between as it is someone's bank account[protected] times captcha entries are done and if something wrong happens then search for the train again and then repeat all again 23213423 logins ..

I suggest the web and app developers of IRCTC to go home and sleep for a while. Requesting IRCTC to close your online booking service and open a tea stall that will be better... But your offline services are amazing. Only online services are disturbing me . that it.

Hi,
I booked a ticket from IRCTC mobile app on March 8th with date of journey March 18th. But the PNR status shows "" FLUSHED PNR / PNR NOT YET GENERATED" even after boarding the train. Now the TT says that seat is given to someone else and PNR is not generated and hence I had to buy another ticket from him. Please look into this and initiate a refund for the booked ticket. I am attaching the ticket details in screenshots.
br...

Sir,
I have booked Three tickets from CBE to NJP for journey date on 13th Jan 2021 in IRCTC for train No.02507. However on 12th Jan 2021 after the chart prepared i have got One ticket in RAC and Two tickets were in WL. So i filed TDR by selecting with reason Party Partially Confirmed/Waitlisted And All Passengers Did Not Travel on 12th Jan 2021 at 02:09 PM. However they rejected by mentioning repudiated by system as per the Indian Railways Refund Rules. But even after mailing them several times to [protected]@irctc.co.in for atleast refund for the WL tickets, they are not replying. At least the waitlisted tickets amount to be refunded. But as per rules i have filed TDR 1 day before the arrival of train at my destination and they should refund the amount for RAC ticket also. Please help.

Sir I booked a two tickets from Itarsi to Kalyan on 04/02/2021 but one ticket is not confirm and the last status was RLWL1 and another one is confirmed. But till date I didn't received the refund fare from that one ticket which was not confirm. My PNR is [protected].

I have been trying to book train ticket for the last 3 days and I have had this error come up in the last stage every day.
email : s.[protected]@gmail.com
IRCTC id : Vis_Vin

I have applied for TDR against PNR no. [protected] dated 13.11.2020 for train not reaching boarding station. In this regard, it is informed that after 90 days have been passed and I did not received my amount yet. And after regularly sending mail to IRCTC they generated Ticket id 8626046 on 27.02.2021 after repeated mail and no action has been taken and amount has not received till date and proper response has been given by IRCTC. So, it is...

I tried booking tickets on IRCTC twice by Googlepay. My money got deducted both times but the ticket was not booked.

I booked two tickets on irctc app using PHONEPE app. Both the tickets got canceled and the amount was refunded from irctc as I checked from their site. It has been more than 8 days but the amount is not refunded till now. Whenever I make a call to PHONEPE consumer support helpline number their reply ?.
Transaction ID:- P2103031037084701417990, amount:-1075
Transaction ID:- P2103031142090680170650, amount:-850

I paid via google pay to irctc razorpay the amount got deducted but tickets were not booked. As i attached screenshots. There's no booked tickets of 10 March but payment was succesful through google pay

While the irctc website is booking train tickets even without mobile verification, the same can't be cancelled without verification.

And mobile verification is not sending OTP for further registration. This is frustrating.

Hello Sir, This is Yash Adulkar. I have registered on irctc for online booking but I am not receiving otp on any of my phone numbers. I tried 2 mobile numbers but both were unsuccessful to receive the eOtp

As I booking ticket from howrah to ranchi on 8 March 2021 twice in 1A coach, a sum of Rs. 8743.67 is debited from my account but my e-ticket is not generated. In reservation status it shows failed, but the amount is not credited in my account. So kindly look after this issue and refund my amount as soon as possible.
Sidhnath Mishra

I am pratik deshmukh, username: Pratiklhc1
I am not receiving OTP on mobile. Thus unable to login in.
Please help.

with regards,
Pratik
[protected]@gmail.com
[protected]

Dear Sir,

As I start booking ticket from IRCTC App or Website during Tatkal and non tatkal period also. It is showing that "SERVICE TO THIS SITE IS TEMPORARILY SUSPENDED".
This happening from sometime.
Please help.
My Irctc login: rfrizwan

User name: dsivatheni
not able to verify my mobile number so not able to login.
Please resolve.

I didn't receive my refund amount as irctc says that the amount has been refunded but no amount is been refunded to my account kindly reolve this issue as soon as possible.

My PNR no- [protected]. Date of journey- 20/02/21. Train no-02355, the train got cancelled. My refund amount of 4300 still not credited to my account. Cancellation refund id-[protected]. But till date the amount not Received in my bank account.

I've cancelled the flights tickets on 19th December 2020 from Chennai - Delhi which was booked through IRCTC. As per their policy, they should refund the cancelled ticket cost within 7 to 10 working days but now its almost 2 months passed, there is no proper update from them.
They keep on respond with the same mail template. I've attached the Cancellation proof so please review and help me to sort out this issue asap. Thank you....

IRCTC application as well as irctc.co.in website is throwing error - Service to this Site Is Temperorily Suspended !

Getting this message on last confirmation page of ticket booking after entering all required details