Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir I booked retiring room at BSBS station for 02 July 2022, money deducted but still it's showing under process
PNR no -[protected]
Mob no-[protected]

I travelled on 12027 train just now and I witnessed the catering staff throwing waste outside the train door and litter our city instead of trashing in the cover. He did this after Contonment station around 10.20pm before reaching Magestic. I travelled in C7 coach.

Please instruct the staff to use the bin and not throw the waste outside.

I have booked two tickets from Visakhapatnam to Chittranjan.
PNR are [protected] and [protected].
DOJ was 19th June'2022 Time 2:55 hrs . Due to agniveer riots we have cancelled our Journey as safety precautions. Many trains we delayed/diverted and cancelled that day. I tried to cancel the tickets 4 hrs before the scheduled departure of train from boarding station but unable to do from app. So contacted customer care and TDR was filed via mail.
I again have to book tickets from CURR_AVAL for Visakhapatnam to Shalimar and completed my journey details- PNR [protected], DOJ 19th June'2022 Time 15:30 hrs for the same passengers. From Howrah I have booked another ticket to Chittranjan for same passengers PNR [protected] and [protected] but the train was running late for more than 3 hrs and again have to filed tdr and took bus journey(I am having valid tickets).
My TDR for Visakhapatnam to Chittranjan been repudiate stating the reason that I have travelled in that train which is not correct. If I have travelled in that train then why I will again book ticket for the same route for same passengers. It is not possible that the same passengers are travelling in different train at same time. Please give my refund.

Dear Sir,
I am surprised to saw mail, that the TDR filed against PNR Number [protected] for train no. 12167 LTT BANARAS EXP dated 9 May 2022 with the reason “Train Late More Than Three Hours and Passenger Not Travelled” has been repudiated by you. However, I had filed TDR at 9 May 2022 | 08:31 PM as it was 5 hours late (Enclosed the evidence).
So, I would like to request you to recheck and refund my amount.

If further, you repudiate then please file my complaint against the TTE present between Nashik to Varanasi in said train for showing me Available.

Regards,

Ashish Kumar Rai

I have booked ticket on 20.06.2022. ticket not booked but amount deducted. I have still not got any refund. When will I get refund

I made the payment and the app showed an server error and my booking was cancelled.
I need my refund amount which was 1132.50
My order I'd was [protected]
And my transaction I'd was[protected]

I have booked a retiring room in Patna junction. But the services are very poor. They didn't even changed the bedsheets. The bathroom amenities are also very dirty. When asked for help they just simply said this is not their duty. The staff in duty is in leave. PLEASE HELP.

Hi team,

This is in regards to my waitlist booking which I cancelled on 17 May .its been more than a month and I still haven't received the refund.kindly initiate the refund for PNR. No. [protected].

Regards,
Mohammad Tabish Khan

Hi My PNR is [protected] and i booked my ticket from Perambur (PER) to Krishnarajpuram (KJM) . I didn't travelled that day due to train late more than 3 hour and when i file TDR its rejected, showing "CR Repudiate" . Its pathetic passenger suffered and also not able to claim the amount.

In kjm and mas stations faced these issues personally. Reserved compartments are flooded with ticket less and unreserved people. They won't leave way to people get in nor leave the reserved seats.
Even at 1am old people, women and kids suffers without train. So we have to go in link buses to destination at midnight.

Station master and police should take severe action to clear them up each time. Only then all will stick to rules and be a practice

Respected Sir/Madam,

Why r u not raising a voice aginast a black market, which occuring for the Railway tickets, mostly at Domingarh railway station at gorakhpur UP for the busiest route of the nation. This black market which occurs with collobration of Railway officers, raises many difficulty for the normal public. Hope u would raise a vocie for this social issue.

With Regards,

Nitesh singh

Dear Sir/Madam,

I am a Payal member.

The website is not sending mobile verification code on my mobile. after booking my ticket

Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and make another online booking.

Thanks & Regards,
Payal

Sir,
Pls find here the attachments, the proof of cancel tickets. Pls arrange to refund the said amount.

Delivery Courier is totally fake service. Please take a legal action against it.
They not updating status even after picking the shipment. They keep the status cancelled even if they have collected it. and this way they not sends shipment and keep the valuable things to themselves and worst thing there is no any contact available to follow-up. they cheating the people.
My courier worth 1000 still has not been delivered. Please take a action.

Ticket cancelled but refund not credited to my account after 30 days

Dear Sir, This is reg PNR No. [protected].. 2 Tickets, Class 1A.. Rajdhani Express NNA to NDLS.. We received sms The train was late by 12 hours.. We waited for 3 hours and ladies were travelling alone so could not stay at station overnight as it was remote station.. We paid almost 9500 for 2 tickets..So filed TDR passengers not travelled and train late more than 3 hours with ref No. [protected] which was rejected by IRCTC and the reason for rejection was given as NULL automatically which was unfair..Request you to pls process the TDR urgently and refund the amount.. Regards
Contact- [protected]@hotmail.com
[protected]

Dear sir
I am from India but currently residence of Qatar, since 4 to 5 days I am trying to verify my ISD mobile number to activate my account to proceed for booking, but unfortunately I am not receiving any OTP, so its a humble request to please do the needful to solve this issue, which will help me for booking my future trip.
thank you
with Regards

Dear Sir, I have booked a ticket in UTTAR S KRANTI (12445) from NDLS to SVDK having PNR no. [protected] and transaction id is [protected] and date of journey is 03.07.2022 . I have booked the ticket on 08.06.2022 for three persons (Mantosh Kumar, Archana Kumari and Neeraj Kumar)but the ticket of Archana Kumari got cancelled by mistake during our process of checking status. The journey is very important to us as this is an official tour of Coal India Limited Kolkata for booking of Holiday Home at Katra . Hence you are requested to Kindly return us our tickets of Archana Kumari so that we can travel against the same booking and do not suffer the financial loss for such unwanted mistake. please look into the matter seriously.

We got a wrong message about the time of our train and due to which we missed it

And even after 3 months we didn't got the refund

Respected sir/madam,
I have booked two tickets in tatkal from your official app . It charged me amount of Rs 3593.60 and tickets were not booked. Now I have to do another booking please refund my amount. For details please contact me at [protected].
The registered number from which I have done booking is [protected].