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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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513
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+91 44 2530 0000
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+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 373

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S
safdar.abbasdfcu
from Mumbai, Maharashtra
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Tdr repudiate pnr 2306298572 (Payment request)

Address:Lucknow, Uttar Pradesh

Dear sir/madam,
This is to informed you that i am traveled from lucknow ne to bandra terminus dated:- 08-june-2015 alone because of my ticket is partially confirmed and waitlisted passengers did not travel .I am aware wait list passenger did not travel without confirmed ticket that's why i can't bring my wife to travel in wait list ticket & same thing i informed to ticket checker (Tte) . This is his responsibility to...
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A
Aakash Dhage
from Mumbai, Maharashtra
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Non Refund of money in spite of Train Cancellation

Address:Mumbai City, Maharashtra

Respected Sir, My name is Aakash Dhage. I had book a ticket recently through online means. But due to heavy monsoon in Mumbai the train was cancelled. It has been 5 days since, yet I have not received my refund of ticket. The details of journey and ticket is as follows. Ticket Details Transaction ID : [protected] PNR No. : [protected] Train No. & Name : 11057 / AMRITSAR EXPRES Date of Booking : 14-Jun-2015 Class : SLEEPER CLASS Quota...
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G
gautam Kakkar
from Mumbai, Maharashtra
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Service Staff asking for Tips post meals in all Shatabdi's

Address:New Delhi, Delhi

29.06.2015, Service Staff in Shatabdi asking for tips post breakfast, they brought with them a tray in which they were carrying tissue / Mishri & Saunf, and presenting the tray to each Passenger in the coach & collecting tips, collected around 400 Rupees. this is the same Practice off late followed in all Shatabdi's post all meals. When asked not to do so, service staff said that they get very less salary, they get Rs.3, 000/- per month,...
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Satyendr Kumar Yadav
from Lucknow, Uttar Pradesh
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IRCTC Registration

Sir National e-Governance Plan I Registred for IRCTC But No Massage or Login and Password Recived Payment Detail ============= Transaction ID[protected] Registration No[protected] Amount 1000.00 Date 25 June 2015 Portal Detail =============== CSC Code/VLE ID UP[protected] Name satyendr Contact No [protected] E- Mail [protected]@rediffmail.com Purpose/Category IRCTC Registration...
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Address:New Delhi, Delhi

To, General Manager IRCTC –Northern Railway ( IR ) Estate Entry Road New Delhi 11001 Subject: - Refund against PNR NO [protected], [protected] and PNR[protected] Train no .19020, 22914 date of travelling on 24.05.15 and 28.05.15 and 30.05.15 Dear Sir / Madam I have booked my relative tickets through my credit card no [protected] HDFC Bank for travelling on 24/05/14 PNR NO [protected] booking ID no [protected] Train...
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D
Dr.Bhisham Jeswani
from Ujjain, Madhya Pradesh
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No information about updrating 3Ac confim ticket.

Address:Gwalior, Madhya Pradesh

I booked a conform tatkal ticket PNR no.[protected] from Gwalior to Jabalpur in train no 12190 in 3AC.on[protected]. Ticket was upgraded to 2AC. This informatiom was not given to me either by sms or even TC was not present in coach. This causes great inconvinence to me.There shold be prior information to avoid incovinience to pessenger....
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A
Abhijeet Kumar Shukla
from Delhi, Delhi
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Unethical Response

Address:Dhanbad, Jharkhand

IRCTC has a choice system of ticket to be booked if at least 1 lower is allotted...but when booked the message showed "As you have opted for one lower seat and since no lower is available, the ticket can't be booked". So, I went on to book Side Lower seat but the IRCTC booked two Side Upper seat for two aged person and hence I've to cancel the ticket. Next, I went on to book the ticket under ladies category and bingo IRCTC provided the lower...
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Y
yashkarer
from Kalyan, Maharashtra
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TDR Refund denied though train was late more than 3 hours

Address:Mumbai City, Maharashtra

PNR: [protected] / [protected] Journey Details - Mangalore junction to Thane Train - 12134/MUMBAI EXP Date of Journey - 08-Oct-2014 Class: THIRD AC (3A) Train 12134/MUMBAI EXP was rescheduled to 23.00 Hours on 08-October-2014. The actual departure time as per regular schedule was 14.00 Hours. I had filed the TDR with reason "Train Late More Than Three Hours and Passenger Not Travelled". I received a reply from railways as...
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R
Rharsh
from Pune, Maharashtra
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Tdr issue status: cr repudiate

Address:Pune, Maharashtra

Dear consumer complaints chair,

I had booked two tickets with same name, one in tatkal 2ac (Seat ab1 14, pnr=[protected], train=12850, 19/06/2015) and one general 2ac booking (Seat a 41). I filed a tdr for the general booking and the tdr status by central railway is given below. Could you please do the needful to refund my amount. In addition please give me as much as more information possible for my tdr cancellation
===============br...
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Address:Faridabad, Haryana

I book tarin ticket for lichchvi exp anand vihar to salempur on dated 28/05/2015
Pnr no-[protected] but tarin cancel on this date. I contact to enquery counter of anand vihar terminal. Enqery officer told me your refund amount automatic return in your account.
So i not cancel my ticket befoe 72 hrs. My refund amount not receive till dated
Please register complaint for refund amount in my account as soon as possible. In...
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Address:Karnal, Haryana

I had booked a online ticket through IRCTC website as per details below: Train Name - Jhelum Express, Train No. - 11077 Dt. of Journey - 19/06/2015 Class - 3A PNR No. [protected]. Upon reaching the station it was informed to me that the train has been diverted/cancelled. In the above circumstances, since my travel to Karnal was urgent I had to make alternate arrangements. I faced a lot of problems alongwith my family (Kids). There was no information...
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N
Nirmala001_
from Delhi, Delhi
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TDR issue

Address:New Delhi, Delhi

I have filed TDR on 09.05.2015 for partly confirmed ticket of ACIII class, details are given below but refund has not yet been given. Regards Nirmala Devi TDR Transactions Details Transaction ID: [protected] Train No./Name: 12368/VIKRAMSHILA EXP PNR No [protected] Date of Journey: 09-May-2015 Date Of Boarding: 09-May-2015 Date of Booking: 08-May-2015 From: ANAND VIHAR TRM (ANVT) To: BHAGALPUR (BGP) Boarding: ANAND VIHAR TRM (ANVT) Resv...
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V
vishrutshah
from Vadodara, Gujarat
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No refund against Canceled Ticket

Address:Vadodara, Gujarat

I booked a ticket from BRC to BVI in Golden temple Mail. PNR No [protected]. I got the message from Irctc that the train has been cancelled so please cancel your ticket online to get the refund. So I cancelled my ticket but still didnt get the refund. I got the message again after 10-12 hrs that the train is still on but till that time I already cancelled the ticket. The journey was important to me so I called them and asked if I can still...
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A
akash5610
from Mumbai, Maharashtra
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Not received Full Refund amount

Hello Team, I had cancel my ticket with PNR no.[protected] since the train was cancelled on 19th june but when i m checking my refund the amount that has been refunded is 50% of the original amount. Why i was not refunded with the complete amount ?? Kindly explain about it in details because according to the refund policy i should be refunded the complete amount. Trainn No:12111 / CSTM AMRAVATI EX...
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M
manish kumar rana
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refund of cancellation ticket

Address:Visakhapatnam, Andhra Pradesh

SIR I AM MANISH KUMAR RANA...AND I HAVE CANCALLED MY TICKET WITH PNR NUMBER - [protected]. On the date of 7th july of 15...from my IRTC ID - MK227904R BUT I DOES NOT GET MY REFUND STILL YET EVEN AFTER THE CANCELLATION OF TICKET 4 DAYS AGO.SO PLEASE TAKE AS NECESSARY ACTION AGAINAT THIS. THANK YOU MANISH KUMAR RANA ACCOUNT NUMBER -[protected] MOBILE NUMBER -[protected]...
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A
Asheeshkp
from Gurgaon, Haryana
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train cancelled but refund amount is not as per railway rules

Address:Ghaziabad, Uttar Pradesh

Sir, I, Asheesh Kumar Pandey was scheduled from REWA to ANVT on dated 29th may 2015. I got SMS to mobile no [protected] by IRCTC on 28th may 2015, time 8.03pm, Train no. 12427 boarding at REWA dated 29-MAY-15 is cancelled by Railways. Pl Cancel your PNR No. [protected] online to get refund as per Railway Rules. After getting above SMS by IRCTC, I cancelled my ticket as follows below and got refund RS. 2055 only. As per rules of railway...
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P
pankazS
from Vasai-Virar, Maharashtra
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No ticket generated against successful payment!

Address:Thane, Maharashtra

i tried to book a tatkal eticket for my cousin in Sleeper coach in train no 12956. My payment got debited but i have not been provided with any ticket.. neither confirm or waiting. I am now sure that this is intentionaly commited tactics of irctc. this is not the first time i have been tricked. also although mistake is on irctc part, i cant book again as One ticket per IP during tatkal hours has been applied. you can makeout wat exactly...
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A
adgjl
from Guruvayur, Kerala
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money cut from my account but ticket not received

Address:East Godavari, Andhra Pradesh

Hi, I mvSuryanarayana booked ticket on 26June 2015 for 1July2015 from samalkotjn(slo) to chennai egmore on Circar express i completed all process and I paid money by debit card money was cut from my account but I didn't received my ticket and what about my money. And again i booked ticket on 27 July 2015 again money was cut and this time unfortunately I received my ticket...
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T
themaplemunch
from Panchkula, Haryana
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forgery case against indian railways/tte

Address:Chandigarh, Chandigarh

I booked a ticket on irctc.co.in on behalf of my mother. These are the details below. Train No./Name: 14606/GARIB RATH EXP PNR No [protected] Date of Journey: 03-Jun-2015 Date Of Boarding: 03-Jun-2015 Date of Booking: 02-Jun-2015 From: CHANDIGARH (CDG) To: KASHIPUR (KPV) Boarding: CHANDIGARH (CDG) Resv Upto: KASHIPUR (KPV) Quota: GENERAL (GN) as it clearly shows i booked a ticket on 2nd june 2015 for next day. I...
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J
jitu talukdar
from Chennai, Tamil Nadu
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Payment deducted from the bank but ticket not booked

Dear sir, I have tried to book train tickets through IRCTC but unfortunately during payment through net banking ticket fare is deducted from my bank but ticket was not booked. My booking Transaction ID is [protected], Date of Booking: 26-Jun-2015 . Therefore, I request you to kindly do the needful to return the deducted amount in my respective bank account please as ticket was not booked....
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