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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 374

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B
Binay Kumar Basu
from Chittaranjan, West Bengal
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Can not book ticket for two day between 8 to 10 am

I am not in a position to book a single ticket at 8 a.m.through my net (my home IP address 192.168.76.4) consequently two days i.e.on 25th & 26th June, 2015 as quoted "You are permitted only 2 ARP tickets between 08:00 Hrs to 10:00 hrs per IP address." I was compelled to book another IP address net to book my ticket, reasons of which may be clarified. Yours truly, Binay Kumar Basu Mob.[protected] email:[protected]@gmail.com...
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P
Pradeep Kakatkar
from Mumbai, Maharashtra
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Advance Bookings

Address:Mumbai City, Maharashtra

Sir, I am booking my rail journey tickets from this site for long time. Authorities can check the details from the record available with them. However it is observed that whenever we book two or more tickets (Husband and WIfe) normally continuous tickets are not issued.My present reference is as under :- 1) Ticket Booked from Pune Jn on 26/06/2015. PNR No. [protected] Coach No./Seat No. D/7, Seat Nos. 99 and 103 Date of Journey...
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S
SyedFaisalKarim
from Chennai, Tamil Nadu
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Train Cancelled but amount not refunded

Address:Chennai, Tamil Nadu

I had booked a tkt through IRCTC website as per details below: Train Name - Sanghamitra Express, Train No. - 22351 Dt. of Journey - 20/06/2015 Class - 2A PNR No. [protected] At the time of booking the tkt was waitlisted but later confirmed. It should be noted that the above train scheduled to depart from Allahabad on 20th June, 2015 was cancelled. There was no information of the said train cancelled from IRCTC. Upon reaching the station...
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Address:Bangalore, Karnataka

Sir, I had booked two tickets named (Meena Kukreja PAN No. ATVPK0403H) and( Divya Kukreja PAN No. DKJTK2880L) in SLEEPER CLASSS for 24.6.15 DEPARTURE FROM BHOPAL AND ARRIVAL AT YASHWANTPUR in Train No. 12648 KONGU EXPRESS UNDER PNR NO. [protected]. The train was proposed to go through Itarsi Junction. As an incident took place on Itarsi and some of trains were cancelled during that period I tried to see in morning on your site National...
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Vijay Imagineer
from Chennai, Tamil Nadu
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IRCTC Cheating through Tatkal waiting list (CKWL)

Address:Chennai, Tamil Nadu

Today morning 26.06.2015, As I looking for booking Tatkal tickets in IRCTC, I found availability of tickets are 130...So i continued for payment but after completion of payment within 10 seconds Rs.922.80 debited from my credit card, Then I found my tickets are booked in tatkal wait list i.e., CKWL... So please avoid Tatkal booking in your own way. You should go to counter only. After a week I will get my money back with deduction of (922.80...
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A
anuditverma
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TDR Submitted but didnt get refund

Address:Katihar, Bihar

Hi Support team, I have booked a normal ticket from KIR to LKO in Train number 12435 and Date of Journey was 9th June, 2015. For reason ticket was not confirmed so I decided to cancel the ticket, I filled the TDR for the same in IRCTC against my ticket and the status was turned to CR Registered, but the amount was not refunded yet. I am not sure what else I might be missing to get amount refunded. Please let me know what I can do further...
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C
chandra mohan painuli
from Delhi, Delhi
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Refund against cancelled train and ticket not cancelled

Address:New Delhi, Delhi

dear All, I have booked my relative ticket through my credit card for travelling on 24/05/14 PNR NO [protected] booking ID no [protected] for Rs 7505.47, 28/05/15 and 30.05.15 PNR no [protected] dated 30.05.15 and booking id [protected] PNR NO [protected] dated 28.05.15 booking ID[protected] total booking amount Rs 7505.47, 12431.38 and 19838.21 total Rs 39775.06 you are requested to refund the amount in my accounts....
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S
subharka70
from Kolkata, West Bengal
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Violation of commitment of facility about birth preference etc.

Address:Kolkata, West Bengal

Dear Sir I want to complain against the violation of prescribed facilities offered in your website about preference of birth in cost of my money debited from my account. I booked a ticket first in available 116 Nos of ticket on 25.06.2015 15:30:09 (PNR [protected]) preferring the option as LOWER BIRTH but the ticket issued as S7 /8/SIDE UPPER. Then, without cancelling it I booked another ticket by opting no choice of birth on 15:39:01 and...
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S
sp2015
from Darjiling, West Bengal
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worst railway in the world (Indian railway)

my mom, dad & sister in law was going Hwh to Raipur (train no.-12906, date-20.06.15, pnr-[protected], 3AC).at the compartment their hand bag was stolen (where was atm, ticket, money, etc).all neighbor passenger was see the all things. after that TT was very worst person who misbehaves with my family and charge for new ticket, but they have no money a co-passenger helped them. and tt made a new ticket for same berth.my mom & dad both are senior...
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P
P.R.Dikwar
from Ahmedabad, Gujarat
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Not provide Birth in A/c III to RAC passenger RAC No. 3

Address:Mumbai City, Maharashtra

Travelling Gondia to Nagpur on[protected] by Vidharba Express PNR No. [protected] Train No. 12106 UP Ticket from Gondia to Thane Bogie: B 3 in A/c III Seat No. 31. RAC No. 3 There is some vacant birth after Nagpur. But we have not allotted Birth. Vacant birth has been given to the passenger who were on waiting list....
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N
nutan d kumar
from Kolkata, West Bengal
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refund of amt due to train cancellation

Address:Satna, Madhya Pradesh

I booked tatkal ticket on 18.06.2015 frm Satna to Patna for journey on 20.06.2015.But when i arrived at station train was cancelled.The amount of booking ticket has not been refunded till date in my account.And there was no information from Irctc about ticket cancellation.How could I get amount refunded? Pnr no-[protected]. Train no-12149...
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S
Sam098
from Delhi, Delhi
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TDR Refused and reason is not valid of IRCTC

Hi, I had booked a tatkal ticket in 3AC, one was confirmed and 2nd was in CKWL1 after chart prepared. So only one passenger on confirmed seat had been travelled. Now when I filled the TDR by selecting the reason "Party Partially Confirmed/Waitlisted And Waitlisted Passengers Did Not Travel.", they replied that TDR Repudiate and Reason is Miscellaneous. I again drop the email to the [protected]@irctc.co.in and [protected]@irctc.co.in asked the...
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P
Prateek Pandey lnt
from Ahmedabad, Gujarat
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Regarding Issuing the Railway Reservation Tickets

Address:Gautam Buddh Nagar, Uttar Pradesh

I was booking e-ticket from Allahabad to New Delhi in Tatkal. But after 10:00 AM the link to book the Ticket is not enabled. And when enabled the status was "REGRATE". Why this Online system is not enabled? I want to go in consumer court for this being. This happens regularly in tatkal scheme of IRCTC. Regards Prateek Pandey...
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P
P Palei
from Pune, Maharashtra
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camcelled ticket money not refunded yet

Address:Pune, Maharashtra

Sir, While booking a ticket on[protected] the money was debited to my account but ticket was not booked due to the unavailability of the preferred seats. Now Kindly reply me when I can get the money refunded back to my account. Below I have furnished all the details of the transaction ID [protected]. DATE: 25-Jun[protected]Jun-2015) NARRATION: INB IRCTC-RAILWAY TICKET BOOK Railway Ticket Booki [protected]IG0AFSSNN3 TRANSFER...
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A
aar2403
from Bareilly, Uttar Pradesh
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converting confirmed ticket into waiting list no. 3

Address:New Delhi, Delhi

My PNR no. was PNR-[protected], Train no. 12030 dated 22 June 2015. On 22nd at 7.31a.m, I received a message from no. 139 that status of my ticket was one was confirmed and rest two had wl 1 and wl. no.2. Around 12.00p.m, I checked the status online where it was showing that all the seats were confirmed. At 2.51, I revived a text from 139 that status of my ticket got changed. Confirmed tickets now converted into waiting list and that was ticket...
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V
Vivek Sharma Dhakal
from Pune, Maharashtra
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Refunded Status but not refunded

Address:Pune, Maharashtra

Dear Sir/Madam, My Ticket of the following details shows the amount refunded. However, the amount has not been refunded yet, as per the pass book. Please do consider this matter and refund the amount. I would appreciate and thank you for your support. Sincerely, Vivek...
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K
kaivish
from Bhubaneshwar, Odisha
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Train Cancelled, Refund refused

Address:Nashik, Maharashtra

12137 Punjab Mail diverted(not touching the boarding station, Nasik Road) on June 18. I filed TDR but the plea got refused. I called on [protected](IRCTC customer care) but nobody is receiving my call. Please Help ! Cancellation ID: [protected] PNR: [protected]...
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Address:Indore, Madhya Pradesh

SIR, Transaction id [protected] I HAVE BOOKED TATKAL TICKET ON[protected] FOR[protected] OF 2 PERSON FROM 18235 BUT TICKET IS NOT BOOKED & MONEY IS DEDUCTED after 48 hours only 11 rs is refunded plz refund me as soon as possible my email id is [protected]@gmail.com from: katni to bilaspur pos prchh p[protected] Train no. 18235 id : rituraaz007 total deduction amount ;784 refund:11rs remaining : 772...
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D
dipti jain
from Mumbai, Maharashtra
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not full refund

Address:Surat, Gujarat

my pnr no.[protected].irctc masage me on 28th may your train was cancil so you may go on irctc website & cancel your ticket.after cancelling the ticket they refunded me 75% of the cost.so pleas kindly look into this metter & refund me remaining amount also.thankyou...
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M
Manish Kumar Sah
from Noida, Uttar Pradesh
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Incorrect birth alloatted

Address:Ghaziabad, Uttar Pradesh

Hi, My PNR number is [protected]. I have booked two tickets and have one baby with us for traveling. I selected lower birth as my preference but middle and upper birth was allotted to me. Please allot me at least one lower birth Regards, Manish...
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