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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 375

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S
sauravpc12
from Pune, Maharashtra
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WRONG SEAT ALLOTED

Address:Gwalior, Madhya Pradesh

DEAR SIR MUJHE CONFIRM SEAT DI GYI BUT MERA CHART ME KOI NAME OR PNR NO NHI H TICKET COLLECTOR NE MERA FINE BANANE KI KAH RHA HAI MERE PNR CONFIRM H IN SAME SEATS PAR OTHER PERSONS KO BHI ALLOTED KI GYI H MY PNR NO . [protected] IRCTC HELPLINE PAR BAAT KARANE PAR BHI TC MANNE KO TAIYAR NHI H PLEASE HELP...
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M
marteenrikee
from Delhi, Delhi
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NOT REFUND TDR MONEY

Address:New Delhi, Delhi

I have logged a complaint about tdr and the details are shown below Tdr transactions details Transaction id: [protected] PNR number: [protected] date of journey: 02-MAR-2015 ticket amount: 2620Rs. this train late more than 12 hours i will submitted TDR but till now i have no receive any type of money. Tdr details Reason for TDR: Train late more than three hours. filing date: 03-March-2015 TDR status: CR Registered Cancellation...
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J
jatinder@0101#1985
from Jalandhar, Punjab
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NON RECEIPT OF IRCTC AIR TICKETING MONEY

ON 12 JUNE 2015, I have applied for reservation of Air Ticketing through IRCTC in flight Air india from Kolkatta to tripura which depart from kolkatta at 0945 hrs with the name of pawan kumar, address STC BSF Kharkan camp. An amount of Rs 4317/- had deducted from my account to [protected]IG0AECPPY4 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT but my ticket was not confirmed. Request you to refund my amount to my account [protected] as already...
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K
Kailash Punjabi
from Ahmedabad, Gujarat
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unable to fill UBI prepaid card

Address:Ahmedabad, Gujarat

I have been trying for several days to enroll an UBI prepaid card for irctc to book only Railway tickets with irctc.com under my father's name. It says that we need to provide the exact name as it appears on PAN card (NSDL form) and I Exactly added the same name to fill the form (physical card and virtual card) but your site tells me that the name doesn't match the PAN card. Then I called up PAN card department and verified my father's name...
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Address:Rohtak, Haryana

Dear sir, My name is Ravinder Attri, email id is [protected]@gmail.com and irctc id is rattri786.Inspite of providing correct information i am not able to log in from last 3days.irctc contact nos.and care site are not providing suitable information.Please solve my problem as soon as possible....
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A
am_sonu31
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non receivable of password

Address:Kolkata, West Bengal

i have just register for online ticket booking IRTC on 18 th june 2015, my IRTC id is am_sonu31, i have not received my password is my desired email id -t.c.[protected]@gmail.com although I have received my mobile verification code in my mobile-[protected].please do the needful as soon as possible...
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varunchandak
from Pune, Maharashtra
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No refund after train cancellation

Address:Pune, Maharashtra

I have booked a confirmed train ticket from bct to ndls, journey date:[protected]. However, due to gujjar agitation, the train got cancelled on the same day.

My pnr is: [protected]
Transaction id: [protected]
Train no. / name: 22913 / ndls premium spl
From: mumbai central (Bct)
To: new delhi (Ndls)
Ticket type: e - ticket
Quota: general (Gn)
Ticket charge: rs 2520....
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Address:Mysore, Karnataka

Sir, I am a registered IRCTC customer. Recently, I booked ticket through online. The details are as follows: Transaction ID: [protected] PNR.No.[protected] Tr.No.11013 Date of Journey:17.06.2015 Date of Booking the ticket: 07.06.2015 Place: Bangalore Jn to Coimbatore Jn. I want to cancel my ticket 36 hours before the Journey. I followed the cancellation procedure v.correctly. But I got some peculiar instruction (Red mark statement on the...
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Address:Kolhapur, Maharashtra

Dear sir, I have booked my tatkal e-ticket on 23rd june 2015 for new MUMBAI TO AHMEDABAD on sleeper class ..birth preference.My money has deducted from my HDFC BANK AC NET BANKING the money is also get deducted from my account. But unfortunately the ticket and pnr no.is not generated...at irctc site its shows payment requested only sir, please consider my complaint and please refund my money immediately THANKING YOU! TRANSICTION...
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A
Ayush Kamble
from Kharagpur, West Bengal
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Instead of refund same amount of money has been debited.

Address:Nagpur, Maharashtra

Respected Sir/Madam, During the tatkal booking hours of around 10 a.m. on date 22/06/2015, I was trying to book a tatkal ticket for 12289 CSTM-NGP Duronto Express for the journey date of 23/06/2015.The transaction ID is-[protected].The ticket was not booked but the money was debited from my bank account.Then, I get a call from an IRCTC person saying that the amount will be refunded immediately and then he asks me for my card details...
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S
sharan deep
from Amritsar, Punjab
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Not received my refund yet.

Address:Amritsar, Punjab

Dear Team, please be informed the ticket which has been booked by me through online on 28/05/15 for 19/06/15 from SDAH to ASR on RAC mode and the ticket was cancelled on 08/06/15 but till the time the refund amounts is not credited in my accounts. My PNR number was # [protected]. Kindly refund my money back A.S.A.P. in my account....
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M
Monirul Khan
from Mumbai, Maharashtra
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My fare is not refund till now

Address:New Delhi, Delhi

my journey date is 25.5.2015 and the train no is 14056..The train is cancelled today..and i file a tdr of this ticket..my tdr file is registered and the registration id is DNF310515W04065...But till now 23.06.2015 its not refund my ticket fare...its only registered but not refunded..plzz as soon as possible refund my money...
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K
Kamal Nayan Misra
from Sawai Madhopur, Rajasthan
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Non receipt of refund of difference of 1st AC and 2nd AC class ticket

Address:Kota, Rajasthan

Dear Sir, I had booked for myself and my wife Mrs. Suniti Misra 1st AC class tickets on line vide PNR no. [protected] for journey from CHENNAI to KOTA by train no.12969 Coimbator - Jaipur Express on 29th May 2015 ( booking was made online on 25th May 2015). Due to non availability of 1st AC berths I was all alloted two berthes in 2nd AC class on same train from HO quota under a new PNR no. given by Railways . I was told that the difference...
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Y
Yashraj12
from Gurgaon, Haryana
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payment transfer but not geerate the ticket

Address:New Delhi, Delhi

Respected sir/Madam, Please help us i have reservation the ticket my I.D.-Yashraj12, so my payment is transfered but ticket is not generated.So please help us & return my funds. Thanking You. I.D. Yashraj12 Mob:- [protected], [protected]...
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Address:Pune, Maharashtra

Sir I have booked a Ticket for Date of Journey[protected] Ref PNR no [protected] Train No 22913 Transaction ID[protected] Ticket Amount 10744.94 INR For your information train was cancelled on[protected] due to Gujjar Andollan and there was no official information received by me Due to this a lot of inconvenience caused to me and my family the whole plan to visit my ailing Father my Mother got cancelled I am totally frustrated as i have...
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A
Ayush Kamble
from Kharagpur, West Bengal
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Payment Not Refunded

Address:Nagpur, Maharashtra

Respected sir/madam, During the tatkal booking hours of around 10 a.m. on date 22/06/2015, I was trying to book a tatkal ticket for 12289 CSTM-NGP Duronto Express for the journey date of 23/06/2015.The transaction ID is-[protected].The ticket was not booked but the money was debited from my bank account.Kindly see through that the money is returned back to my bank account. . I hope you will help me soon. Yours faithfully, Ayush...
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R
rakesh1503
from Noida, Uttar Pradesh
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Ticket booking status "Payment Requested"

Address:New Delhi, Delhi

I tried to book one ticket for a single person against transaction reference no. "[protected]" and its status is showing Payment Requested. I tried to book another ticket then it is showing me an error message which is "You are permitted only 2 tatkal tickets between 10:00 A.M to 12:00 P.M per IP Address". While I have just tried to book only one ticket...
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Address:Ganjam, Odisha

I have registered in irctc with mobile number "[protected]" last day. After completion of registration process i got a notice that an activation link and mobile verification cod has been sent to the respective email id and mobile number. Few minute later i got a mobile verification code. But regret is that i have not received any activating link to my email "[protected]@gmail.com" untill now. I thought probably there would anythng wrong while...
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V
Viralbulsara
from Bengaluru, Karnataka
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Parcel not received

Address:Mathura, Uttar Pradesh

Hi, Having good faith in IRCTC I booked a parcel on 15th June, 2015 by Ferozpur janata express from Valsad to Mathura. It was supposed to be delivered to mathura the next day. However when it was not received at mathuta and when I tried to trace back I found it was sent to Mumbai. After following up on that they promised deliver the parcel at mathura station on 22.06.2015. Again after cross checking with the staff I got an excuse that...
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Address:Udaipur, Rajasthan

Date: 23rd May PNR number: [protected] Train name: Mewar Express (12964) I had booked my ticket via online reservation system. The train got cancelled due to Gurjar agitation. Since it was not a cancellation by myself but rather the train itself got cancelled, I assumed that IRCTC will refund my money by itself and there is no request that needs to be filed by me. However, till date, I have not received my refund. Could you please check...
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