Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Respected sir, I am a passenger of Duronto exress secundrabad to NIZAMMUDDIN on 31st may. I had paid for bed roll but didn't get in train..after complaining they said they will give in 5 min bt didn't came back..I asked to the food service person to call bt they didn't. Regarding water, , in this host summer when people are dying at least normal water should be provided but water was too hot. 12rs bottle water you irctc sell it in...

I booked 2 tickets for above mentioned train in 3AC, through IRCTC after booking i got 2 tickets costing 5325/-, though when i found the fare amount little higher then usual, i checked the fare on Northern railways site and i found fare amount for 3AC 915/-per person, and later on speaking with IRCTC executive i came to know that these fare are variable and to tell a particular amount for these premium trains is not possible, it can be even...

Dear Sir, I traveled from Kochi to Chennai on 31st may 2015 in Chennai express (train no: 22640). My berth was is in S11 coach (seat no: 15) which is a side lower. It was a sleepless night due the un leveled seats. The latch attached to the seat was also broken. Herewith attached a picture for better clarity. This caused me a severe back pain which hurts even now in office. I felt an RAC could have been much better and the purpose of...

Sir, Through IRCTC i have reserved two tickets with PNR no.[protected] for traveling on 28 april 2015.since i got confirmation for one ticket i filled TDR on 27 th for both ticket with transaction id [protected] with cancellation id [protected].i have complaint several times through mail several times no reply from railway side.Kindly refund the eligible amount at the earliest or give the exact statuts of the file at tha earliest...

Hi, From past few weeks, I am facing this issue while booking with tatkaal. Before that I used to book tickets with ease. Now while booking, between 10:00 and 10:05, the site says "current unreachable". The customer care tells us to clear all caches, etc. Those are all bad excuses. I always open the site in Incognito mode, so there is no role of cache. There can be two reasons 1) This is done purposefully under the influence of agents...

Dear Sir i have booked a ticket from IRCTC on 7 MAY'15 for 30 MAY'15, NANDAN KANAN Express, Train no 12816. On 28 May i got message from IRCTC that the train has been cancelled by Railways and i have to cancel my PNR to get the amount refunded. On 30 May when i checked with others, i was surprised to know that the train was not actually cancelled and even i have not received the full amount. I just want to know why the full amount was not...

It has become almost impossible to book tatkal ticket through IRCTC web site. I have heard from various sources that agents are charging commission for providing tatkal ticket. The site shows the availability of tickets in tatkal at 10:00 AM, but i am not able to book it even after having very good internet speed....

Om Sri Sai Ram Sai Ram everyone, I am one of the devotee of Sri Sathya Sai Baba. I would like to request everyone on a particular issue. On God's Grace I hope everyone hearing my request will come forward on this. In Sri Sathya Sai Prasanthi Nilayam Railway Station, every train has very less halting. Because of this many old people and patients cannot catch the train. It would be very difficult for them. Since it is a holy place, there...

sir i had booked tickets from ludhiana to sehore for 25th may but my tickets were in the waiting list and i got a message from irctc that out of 2734 rs i would be refunded 2610rs because my tickets were not confirmed but i was refunded with the amount of 2165 rs . my pnr no. is [protected]....

Train No.-14645, pnr no.-[protected], Transaction id-[protected], Passenger Name- MV SEVARKODIYON . From DLI to JAT on 31/05/2015 . booked tatkal ticket through online but TTR asked to deboard the train and he said my name was not in the list, as i said i booked the ticket in tatkal through online and i have enclosed the copy of the same with this . So i need to be paid for this and my train fare must be refunded. If not taken further...

My Name is Harsh Srivastava, I have been using IRCTC for booking of tickets for quite a long time and my user id is srivicky01. After coming of Shri Modi Ji as Prime Minister, the IRCTC service was upgraded to a high speed system and I really appreciate the steps taken by Ministry of Railways for providing facilities to the IRCTC users that they became able to book tickets online by using IRCTC ID and that led to uprooting of brokers...

Yes, I am also facing same problem. I was login to online irctc site 9:55am.. it is working fine. and when clock turned to 10:00AM getting error : This site is currently unreachable. Please try after some time! . After 5 mins page is up and train status went to CWL/WLxx . Most of time this is happening ...I think purposely some one doing or hacking this site. Authorise person should look into it and take right action . Thanks...

To whomsoever it may concern, We book tatkal tickets because you assure us tickets once they are booked online through IRCTC. But I have experienced the ridiculous situation of not getting a ticket even if the ticket amount is debited from my bank account. After all your booking formalities are completed it shows "Session time out! Please log in again!" or something like that. How come money is deducted and session gets timed out? Of...

myself pratik shingru and my mother were travelling from mumbai cst to akola on 30th may by train no.02019 cstm nagpur premium express in 2tier ac compartment on seat no28 and30. as it was the premium train we were supposed to get lunch in morning. as the train was late it was around 12pm in the afternoon. i was operated for a major shoulder injury while travelling and was not in a condition to talk a lot. and the pantryboys were very arrogant...

Hi, I raised TDR cancellation against PNR No. [protected] om 21-Apr-2015 11:06:18 HRS but till take the status showinng "CR Registered" and it stuck on it from past 1 month. Please update me the process and time duration it will take to complete the application. Its almost more than one month i am waiting to get my calculated money. Regards, Syed Zahir +91-[protected]...

It has become a usual problem with IRCTC. Tatkal booking has become impossible for the common man. Looks like things are deliberately made tough and problematic for non-agents. 1) The available tickets for 2AC is just 10 or max 15. Can you imagine the situation when thousands of people trying to go for that? No one knows where the remaining seats are allocated? 2) Most of the time getting to the "Book Now" link is the biggest challenge....

We would like to complain about the non responsiveness of tatkal booking through IRCTC in almost everyday. The website used to be fine and accessible 1month ago. But from last 1month its been seen to be non reachable and non responsive on daily basis. Being a frequent traveller, we are loosing the opportunity to confirm tatkal booking and reserve berth/seat and ultimately change in travel plan which becomes tremendous troublesome....

Dear Sir/Madam It has become impossible for a common man like me to book Tatkal tickets online. I could never book a single Tatkal ticket online (Especially AC tickets) on my last 20 - 25 attempts. I am using a 3G internet connection. So I am sure that it is not happening due to slow bandwidth. The following things happen when I try to book a tatkal ticket online at 10 am. 1) The Login Captcha becomes more tough from 10 am to 11 am. 2)...

It's very awful to say that the experience during Tatkal reservation was very poor. Today I had been trying to get a Tatkal booking but all the time I was getting a message "The site is currently unreachable. Please try after sometime.". Is corruption started in IRCTC as well? Attached screen shot is taken on the 3rd attempt!!...

in my sbi bank a/c statement i found 11.25 rs gt deducted just after the day i booked my tickt from irctc though i am nt confirmed what is the reason behind deduction .one of the expert telling its from irctc...bt why??? DEBIT ICJ[protected]IG0ABRTTN6Commission of IG0AB 11.25...