Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

YOUR LETTER NO SA/G.50/2015-16/MAY/349 DT 05/06/15 GRIEVANCE REF NO 531050 DT 06/05/15 I RECEIVED A LETTER FROM YOUR SALEM PUG GRI CELL ONLY ON 10/06/15 AND THEY HAVE STATED THAT THEY HAVE FORWARDED MY LETTER TO ADDITIONAL DIVISIONAL RAILWAY MANAGER S.R CHENNAI DIVISION, SINCE THE MAINTENANCE IS ONLY CHENNAI, AFTER ONE MONTH.IS THIS THE WAY YOU HANDLE YOUR COMPLAINTS, IF I DONN"T GET MY REPLY IMMEDIATILY, I AM GOING TO SEND A MAIL TO YOUR RAILWAY MINISTER AND A COPY P. M REGARDS R V KASTHURI

I did not get refund for the e-tickets booked for which the scheduled train was cancelled and had to make alternative arrangements causing lot of inconvenience. i was told that the refund will be paid automaticallyas it happens in case of W/L e-ticket not getting confirmed. Booked ticket detail are as follows. PNR No [protected], Tra. ID [protected], Train No 12931, Dt. of booking 15.5.15 Dt of Journy 16.5.15, Tatkal ticket, No of Passangers 2, Jayshri Patel, & Vansh Patel Kindly send me refund by cheque or to my account no [protected], ICICI Bank ( from which ticket was booked) my mobile no [protected], My mail add. [protected]@kdhabitats.com please do needful and oblique.

I have filed TDR against PNR NO [protected] on 23rd Mar 2015.Train was delayed by more than 3 hrs but still i am waiting for refund.Request you to kindly provide current status of refund. Please include ticket ID: [IRCTC #1229908]

Date of Booking :14.06.2015 station from : rajahmundry to tirupathi seshadri express : Date of Journey : 22.07.2015 iii A C AMOUNT : 920.60 PAISE ERROR MESSAGE : UNABLE TO AUTHORISE TRANSACTION ID------- ACCOUNT CHEQUE REF NO:[protected]: KINDLY CREDIT THE AMOUNT TO MY ACCOUNT WITH LAKSHMI VILAS BANK SHIMOGA

Dear sir Sir i am ashok chaturvedi my train was lucknow to anand vihar date 31may 2015 but train was cancelled than i am tdr file filled but fund not returned in may account till date. Train no 04403 Lko-anvt PNR - [protected] transaction id- [protected] Complen Refrence id-[protected] Please help me and refund my payment

On 16th June at early hours(7:00 AM), I reached Secunderabad station along with my wife and thought of having breakfast(IDLY) inside station. There is only one food court is in station, we both had taken idly. After taking a bite, my wife felt something awkward and left the remaining. However, I had 2 more bites and left eveything. We felt bad about this, since the IRCTC which is very good for catering and tourism is providing such a cheap food. That sambar might be yesterdays, I can strongly say. Even the chutney is worst, road side food is far far better than here. We thought of waster 45/- but since morning my stomach is upset and cant eat anything. Now, caught with vomitings due to food posining. The worst canteen I ever saw.. Take a necessary action on such junk/waste canteens who are very commercial.

dear Sir, It is inform that your request for refund against PNR Number [protected] for reason "Train Late More Than Three Hours and Passenger Not Travelled.", has been received and the Reference No for this is :[protected]. above matter written mail from irctc process TDR . but no money return. please closed the issues as soon as possible.

sir/madam i had cancelled my ticket pnr no-[protected] on21st may 2015 but i did not receive my refunded money Rs.8000 into my corporation bank account. so i request you to refund my money with regards surya prakash sitha ph no-[protected]

sir i had cancelled a ticket pnr no . [protected] on 10 jun 15. the amount of ticket was 510 rupees. while cancelling ticket deduction was 95 rupees but i have received only 370 rupees that also has not come in my account. pls check the issue refund 510-95= 415 rupees in my account.

Dear sir, With ref. to aboveIt is regretfull I have still not received refund of fare for online booked ticket PNR no[protected], Train no12404 Doj31-05-15, which was cancelled by Railway itself, Fare Rs440, sc22.47+PG CHGS Mahesh chandra sharma, Jaipur M.N.[protected]

Train no 12873 was cancelIed on 1 June 2015 but my money was not refunded., Transaction ID: [protected] PNR No [protected] Train No./Name: 12873 / JHARKHAND S J EX Date of Journey: 01-Jun-2015 Date Of Boarding: 01-Jun-2015 Class: THIRD AC (3A) From: RANCHI (RNC) To: ANAND VIHAR TRM (ANVT) Boarding: RANCHI (RNC) Resv Upto: ANAND VIHAR TRM (ANVT) Quota: GENERAL (GN) Ticket Type: E-ticket KINDLY TAKE MY CASE IN ACCOUNT AND UPDATED ME WITH THE PROCEDURE AND STATUS...

TRAIN :09412, DOJ:29-05-15, SL, PNBE-ADI, Dep:20:30, ANISH JHA+1, S2 55, S2 56, Fare:4600, SC:22.47+PG CHGS. I and my sister were stuck in Nepal earthquake in Kathmandu. We somehow managed to reach patna station and the train was cancelled without any info. The TTE told the amount will be credited to your account. Nothing received till date. Please help.

Pnr : [protected] Train number: 15667 I, along with my family boarded from NJP railway station .there was no bedding provided to us(4 passengers in AC 2 tier coach, A1. On asking for bedding, the staff member gave us used sheets. We denied. He said I don't have any.on complaining to the TT, he also gave the same reply This is not the way to deal with passengers .We paid for the services yet no service is being provided to us. Please take firm action against the staff

I did not get refund for the e-tickets booked for which the scheduled train was cancelled and had to make alternate arrangements causing lot of inconvenience. I was told that the refund will be paid automatically as it happens in case of W/L e-ticket not getting confirmed. Booked Ticket details are as follows. Booked Ticket History Last Transaction Detail Transaction ID: [protected] PNR No [protected] Train No./Name: 12910 / BDTS GARIB RATH Date of Journey: 30-May-2015 Date Of Boarding: 30-May-2015 Class: THIRD AC (3A) From: VADODARA JN (BRC) To: BORIVALI (BVI) Boarding: VADODARA JN (BRC) Resv Upto: BORIVALI (BVI) Quota: GENERAL (GN) Ticket Type: E-ticket Passenger Details SL No. Name Age Gender Berth Preference Food Choice Concession Status 1 VANDANA JAIN 40 Female NO CHOICE RLWL 2 SANJANA JAIN 14 Female NO CHOICE RLWL Payment Details Payment Option:HDFC Bank Ticket Charge:960.0 Service Charge:44.94 Total:1004.94

TDR filed not yet refunded I have been registered TDR on 1st juneThe details are as follows Reason For TDR: Party Partially Confirmed/Waitlisted And All Passengers Did Not Travel. TDR Filing Date: 01-Jun-2015 23:03:38 HRS TDR Status CR Registered Cancellation ID: [protected] TDR Zone: WESTERN RAILWAY (WR) Registration No: MWR080615W11877 Till now I didn't received any reply or cash credited in to my account Please advice what to do

Kindly advise if i will get refund amount and when. Transaction ID: [protected] Train No./Name: 14888/BARMER KLK EXP PNR No [protected] Date of Journey: 27-May-2015 Date Of Boarding: 27-May-2015 Date of Booking: 24-May-2015 From: BIKANER JN (BKN) To: CHANDIGARH (CDG) Boarding: BIKANER JN (BKN) Resv Upto: CHANDIGARH (CDG) Quota: GENERAL (GN) Class: THIRD AC (3A) Ticket Amount:1780.0 Ticket Type:E-ticket Passengers Details Name Age Gender Status Coach ID Berth No/ WL No MAHAK MUNJAL 27 Female RLWL 29 TDR Details Reason For TDR: Party Partially Confirmed/Waitlisted And Waitlisted Passengers Did Not Travel. TDR Filing Date: 30-May-2015 13:49:42 HRS TDR Status CR Registered Cancellation ID: [protected] TDR Zone: NORTHERN RAILWAY (NR) Registration No: DNR030615W40599

i have booked train ticket in tatkal quota from vskp to tpty on[protected] in my bank account amount will be deducted but ticket not conformed .i complainted bank they r telling its irctc problem u give complain to irctc can u refund my amount to my account my account number [protected] name shaik inthiyaz i did not get any message for deducting money but amount gone 512 rupees this is ref number [protected]IG0AELAZY9 TRANSFER TO [protected] MINISTRY OF RAILWAYS E narration:TO TRANSFER INB IRCTC-RAILWAY TICKET BOOK Railway Ticket Booki

sir! I have registered my irctc account but unfortunately i have forgotten my password. And also there no mail about irctc in my email account..so when tried to registered with a new account it shows that the previous mobile number and email id is already registered.so plzz send me my user id n password to my mail account. My email id - [protected]@gmail.com mobile number -[protected]

Dear Sir/Madam The train 12909 & PNR NO.[protected] DT.23/05/2015 was cancelled by Railway Dept. without Sending SMS to customer.We scheduled our Tour to Shimla through other Route.We took Rajdhani Train by paying 8500 for 2 seats.We asked Tc Mr. Sanjay Sharma about Refund of our Eticket, he told Railway will Automatically refund in your Bank Account as its Railways Mistake. We returned from tour on 6th June'15 & immediately mailed IRCTC for refund.If Railway is responsible for cancelling the train due to uncertainity(their own problem) then it should refund the money automatically into customers respective Bank account or send SMS "pls cancel your ETicket same day". No SMS & NO REFUND. IT IS SERIOUS MISTAKE OF IRCTC.IRCTC IS NOW NOT READY TO REFUND. Kindly look into this matter seriously. Regards, Asha Bhat

My name is Gopi Vinayak and my email id is [protected]@gmail.com. I have registered through this email id but I have not yet recieved an email having the activation link and username and password. But I have got the mobile verification code. Its impossible to register without the activation link. I request you to look into this issue and resolve this and send me the email regarding the required information and confirmation of registration.