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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 17, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 389

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Address:New Delhi, Delhi

Hi, Today myself (PNR No :[protected]E - TICKET)) We have booked a Reservation for 04-may-2015 trip, our ticket status was listed waiting (no-WL 5) till 1 pm and again that status Chat not prepared We were trying to reach railway inquiry & custmer care for our ticket status for confrimation, but we didn't get the correct information. According to customer care, chart should be prepared before 4 hours before the departure time...
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Sweksha Agarwal
from Mumbai, Maharashtra
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AC NOT WORKING IN AC 3TIER B2 COACH OF TRAIN NO 12860 ON 21.05.15

Address:Howrah, West Bengal

I am travelling in B2 coach of Gitanjali Express (Train No 12860) from Howrah to CSTM. I have boarded train on 21st May in the afternoon and since then the Air Conditioner of AC 3tier B2 coach is not working and we have to suffer in this summer. Have tried for help but no assistance was provided. KIndly refund the ticket amount and also remember it is Indian railway afterall and you should not harass passengers travelling in AC compartments...
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A
Arunpr86
from Mumbai, Maharashtra
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IRCTC - Unable to book tatkal ticket due to ads on screen

Dear Team, I am unable to book tickets due to the ads that constantly appear on the screen. Unable to check the availability of the tickets as well. This is poor maintenance. We do not have the option to close the ads manually. Kindly withdraw those stupid and senseless ads. We do welcome user friendly service. Thanks! Arun Kumar N...
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Indianin2015
from Bengaluru, Karnataka
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Suspected Online Ticket Fraud

Address:Bangalore, Karnataka

Hi, I failed to book railway tickets couple of time. I have a 9 Mbps internet connection. IRCTC Site doesn't load even at this speed. The site hangs around at 9:58am. It comes available again at 10:08am. But all the tickets sold! How? If a person with 9Mbps connection could not connect and book, who booked all the Tatkal tickets? I suspect foul play behind this site temporary down scenario! Is it made down purposefully to sell...
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Address:New Delhi, Delhi

I cancelled ticket against "PNR No: [protected]", for "Train No/Train Name: 12505/NORTH EAST EXP" on May 9, 2015. Also, tried booking for "Train No/Train Name: 12817/JHARKHAND SJ EXP" on May 8, 2015 but the transaction failed. The "Transaction ID was: [protected]". For this failed transaction, amount was debited from my account. For both above, refund amount has not been credited into my account. On contacting IRCTC customer care, they...
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Saurabhtorres
from Shillong, Meghalaya
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Balance amount refused by TT

Address:Bangalore, Karnataka

I have waiting A/C ticket PNR[protected] from HTE to YPR but later it confirmed in sleeper class with another PNR Number ( [protected]) as i made an application in DRM office for the urgency of my journey. I asked for the balance amount from TT but he refused to give. Please help in this regard and make my hard earning refunded. Thanks and Regards, Saurabh...
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Address:Thane, Maharashtra

Dear Sir / Mam, I had booked ticket of train 01039 LTT Karmali Express SPL on 08 May 2015 PNR [protected] Transection ID [protected] from Thane to Kankavli. due to suddenly changes in the coach from 3ac to sleeper by railway. still we not received information from station counter reg. getting money difference between 3 tire & sleeper coach. we need our money refund difference between sleeper to 3 ac (which i had booked earlier). we...
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Rajib973
from Delhi, Delhi
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Amount paid but not able to book general ticket

Address:Purba Medinipur, West Bengal

dear sir, i am rajib das booking resevation through irctc website in computer the id is rajib506 but ticket is not booked.The amount Rs 532.47 is deducted from my a/c. Train No. 12243 - Haldia-Anand Bihar Express. Bank transaction no. [protected]IG0ABHSET3 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT....
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vj2015
from New Delhi, Delhi
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Refund not received for cancelled ticket

Address:Gurgaon, Haryana

I cancelled ticket against PNR - [protected] on 4th May 2015 The refund of Rs 1495 is still not credited in my account On contacting IRCTC customer care - they say - that money is already refunded and I need to contact the concerned bank - the bank staff says that they have not received any refund. IRCTC has no clear explanation of what exactly is happening Please refund my amount and stop harassing consumers....
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Address:Allahabad, Uttar Pradesh

This is to register a complaint for IRCTC Canteen at Allahabad Railway Station. Stall number: 3 on platform number 7, Owner: Mathura Prasad. Canteen Vendor is charging Cooling Charges Extra Rs. 5 for the mineral water bottle. Vendor charged Rs. 20 for the bottle with MRP. Rs. 15.00. After asking for MRP, He said that cooling charges extra. Almost every vendor on platform is charging extra in IRCTC approved Canteen. Stall number 1 on...
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NA6050
from Basi, Punjab
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TDR FILED BUT NO REFUND RECIEVED

Address:Ludhiana, Punjab

Transaction ID: [protected] Train No./ Name: 14011 / DLI HSX EXP PNR Number: [protected] Date of Journey: 04-May-2015 Date Of Boarding: 04-May-2015 Date of Booking: 21-Apr-2015 From: DELHI (DLI) To: LUDHIANA JN (LDH) Boarding At: DELHI (DLI) Resv Upto: LUDHIANA JN (LDH) Quota: GENERAL (GN) Class: THIRD AC (3A) Ticket Amount: 1260.0 Ticket Type: E-Ticket TDR Filing Date: 04-May-2015 21:38:54 HRS Cancellation ID: [protected] Registration...
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Gyan_1981
from Chennai, Tamil Nadu
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Train Cancel but amount not refund

Address:Mumbai City, Maharashtra

PNR: [protected], Train No. 12904, Golden Temple DOJ:[protected], S, NZM-BCT, DEP: 07:35 GYANENDRA KUMAR, S9 6, Please do the needful. Transaction ID: *[protected] *PNR No: *[protected] *Train No./Name: *12904Â /Â GOLDN TEMPLE ML *Date of Journey: *28-Apr-2015 *Date Of Boarding: *28-Apr-2015 *Class: *SLEEPER CLASS (SL) *From: *H NIZAMUDDIN (NZM) *To: *MUMBAI CENTRAL (BCT) *Boarding: *H NIZAMUDDIN (NZM) *Resv Upto: *MUMBAI CENTRAL...
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saijatin
from Hosanagara, Karnataka
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not credit in cancellation ticket ammount

Address:Hyderabad, Andhra Pradesh

dear sir, i k ravi varma booking resevation through irctc app in mobile the id is krv939 but programe cancelled i cancelled tickets from secunderabad to bhimavaram town pnr no.[protected], transaction id:[protected] cancelled date on 07.05.2015, the journey date is 09.05.2015 and another ticket is cancelled pnr no.[protected], transaction id:[protected] this ticket cancelled date on 08.05.2015 and journey date is 13.05.2015 bhimavaram town...
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domtorredo
from Gorakhpur, Uttar Pradesh
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Amount paid but not able to book tatkal ticket

Address:Gorakhpur, Uttar Pradesh

my irctc user id is domtorredo i tried to book tatkal for gorakhpur to new delhi for vaishali superfast exp (12553) on 17 May 2015 and paid ₹1112.47 ref no. [protected]IG0AARXRR9 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT and again for gorakhpur to new delhi for Gorakhdham superfast exp (12555) on 17 May 2015 and paid ₹1102.47 ref no. [protected]IG0AASAQH2 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT I paid through SBI...
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hummer
from Shillong, Meghalaya
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not refund fare

Address:Kolkata, West Bengal

I traveled 12345 saraighat exp. On15.5.15. Availed ticket through internet . PNR No [protected] ticket as WL 1. HOWRAH TO RAMPURHAT . The TT charged me as without ticket and take rs 200 at Rampurhat. My question if I charged as WT so why not I returne my booking fare? Still now I have not received my fare....
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ersanjayti
from Allahabad, Uttar Pradesh
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without booking of e-ticket money has been debited

Address:Allahabad, Uttar Pradesh

during booking of e-ticket online on 18/05/2015 at 23.01pm for journey from Allahabad to New Jalpaiguri by Narth East Ex.(tain no.12506), booking has been failed and amount of Rs.6675.94 has been deducted from my bank account. IRCTC did not send any massage about PNR no. or about same incident. Please check the same and try to refund my money. My personal detail is as follows Sanjay Singh 20/3, Chak Imam Ali, Naini, Allahabad- 211008(U.P.) Mobile...
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Shiwali Prajapati
from Gwalior, Madhya Pradesh
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Unable to book tatkal ticket due to ads on screen

Address:Bhopal, Madhya Pradesh

Dear Sir/Madam, On Wednesday morning i was trying to book a tatkal return ticket for my brother and uncle, after logging in to the booking when i tried making inquiry of the seats available due to the no. of ads on the booking page i was unable to make proceeding hence was unable to book the ticket. due to which there will be inconvenience caused to them is just undefinable. this happened due to your commercialization of the IRCTC site...
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aman11190
from Delhi, Delhi
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Difference in fare

Address:New Delhi, Delhi

I was booking a ticket from Gorakhpur to Anand Vihar in Train GKP ANVT PREMIUM(Train No. 05027) in 3rd AC. I found a fare difference in the fare display while selecting a train and while making payment. When I selected the train it was 1425/- and when I booked it was 1735. I repeated the same process and found that this is occurring every-time Same is the case when I was booking the ticket in train GKP PREMIUM( Train No. 05032) I...
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inavan
from Mumbai, Maharashtra
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REFUND ON TATKAL WAITING LIST CANCELLATION

Address:Bangalore, Karnataka

Dear Sir/Madam, Here i would like to inform you that i have booked two tickets against the PNR no.: [protected]. At the time of booking it was in Tatkal waiting list & After chart has prepared one person has traveled[protected] and other person has not traveled due to his ticket was in waiting list. Then after i have filed TDR on 02-05-15 & the cancellation ID: [protected]. When i have checked today[protected], it shows the status...
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SKTri
from Mumbai, Maharashtra
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cannot book more than 2 ticket between 10 -12

Address:Khordha, Odisha

Sir, I booked a ticket from ndls to Ltt, payment done but ticket not booked, after that when i try again for that ticket irctc says you can book only 2 ticket between 10am to 12 per ip adress, but i am not booked 2 ticket in my system and there is no booking history of 2 ticket, What is that this is the problem of IRCTC or other sir i think someone is hacked my ip adress, please help me sir...
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