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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 388

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S
sksagra1
from Jaipur, Rajasthan
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NON REFUND OF BOOKED TICKETS DUE TO TRAIN CANCELLATION

Address:Agra, Uttar Pradesh

RESPECTED SIR, I ( S K SINGH) BOOKED TICKETS FOR JOURNEY ON DT 22/05/2015 FROM HABIBGANJ, BHOPAL TO INDORE VIDE TRN NO 22185, PNR NO [protected], TXN NO [protected] BOOKING DT 20/05/2015 FOR RS 1500/- FOR 4 PASSENGERS. BUT UNFORTUNATLY THIS TRAIN WAS DECLARED CANCELLED BY INDIAN RAILWAY.THEN I CONTACTED FOR REFUND BUT AT BHOPAL RLY STN I WAS TOLD THAT THOSE WHO HAVE BOOKED THERE TICKETS THROUGH INTERNET WILL AUTOMATICALLY GET REFUND....
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P
PJKA
from Mumbai, Maharashtra
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A/C not working from Departure to Arrival

Address:Mumbai City, Maharashtra

Sir/Madam I have Board on 21st May 2015 at Howrah JN in Gitanjali Exp (12860) For Mumbai CST since I hv board the A/C Coach B1 A/C was not working we hv report to the a/c attender at hwh he told us that due to some technical issue it's not working so in next stop ( Kharagpur) it will get resolve however there was no response from the staff in Kharagpur Passenger got angry & hv done the chain pulling after this all the GRP & Station master...
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H
HemantPavnaskar
from Mumbai, Maharashtra
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Extyra Deduction from account

Address:Pune, Maharashtra

IRCTC deducted Rs 11.25 from my sbi account on[protected] saying that "DEBIT ICJ[protected]IG0ABDACJ1Commission of IG0AB". Even after paying service tax for booking train tickets from their site they deducted 11.25rs from my account that too without informing me.I want to know why this deduction occured and i want my money back......
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Address:Ernakulam, Kerala

Sir, Sub:No ticket examiners in reserved coaches, unreserved passengers rushed to reserved compartments, Loco pilot starting the train in main stations without the horn and with high speed. Myself with my family were travelling from Ernakulam Junction-ERS (Kerala state) to Vadakara-BDJ (Kerala st) on 23rd May 2015 with reserved tickets in Cannanore express train no 16305. Our PNR no was [protected]. The seats were allotted in compartment...
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R
Rajesh51225
from Mumbai, Maharashtra
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Train Number 12964 - PNR 2533828038 Refund

Address:Sonbhadra, Uttar Pradesh

Dear Sir/ Madam, I was booked one ticket from Bundi to Ballabgarh but boarding from Kota... Due to Gujjar riot train was cancel. On kota station, enquiry counter has infrom Mewar exp cancel plz get the refund from window. But my ticket was booked online so i am not able to get the refund on that day. My PNR number - [protected] Name - Rajesh Sharma DOJ - 21/5/2015. Kindly help me for refund of my fund... Rajesh Sharma - [protected]...
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N
nitish randhawa
from Mohali, Punjab
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deduction of amount without informing.

Address:Chandigarh, Punjab

IRCTC deducted Rs 11.25 from my sbi account no[protected] on[protected] saying that "DEBIT ICJ[protected]IG0AADDOQ9Commission of IG0AA". Even after paying service tax for booking train tickets from their site they deducted 11.25rs from my account that too without informing me. This seems that IRCTC is looting us people . I want to know why this deduction occured and i want my money back....
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S
singhgautam3012
from Hyderabad, Telangana
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site is not opening in between 10:00 am to 10:30 am

Address:Gautam Buddh Nagar, Uttar Pradesh

as you all know that IRCTC is the PSU company but now its performance is too bad.when i login to IRCTC this show error, when i check the availability it show error.it give again and again for login. this is truth that all tatkal ticket booked by its agent not by its user. this is public sector company but it is not doing the favour of public. now this is corrupt company....
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V
venkattu
from Delhi, Delhi
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Not able to click the Date of journey button.

Address:Mysore, Karnataka

Sir, I am a customer of IRCTC for the last few years. I regularly book the ticket through irctc E-Tickets. Now for the last few days, I am unable to book my tickets through irctc, though I open the site through my ID and My Password. But I am unable to click the Journey date for which I don't know the reason. Kindly help me. I wonder Is there any limitations to book the tickets??? If so this message is not showing in the site which I opened....
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Address:Bangalore, Karnataka

I booked a room at bangalore railway station on 24 May 15. Details are as follows - Transaction ID: [protected] RR Reference Number: SBCRR226070 Travel Authority: PNR Travel Authority No: [protected] Reservation Station: SBC AC Status: NONAC Quota: GN Date of Booking: 24-May-2015 [14:33] I checked in at approx 2200 hrs to room no 15. The room was not in state to stay. Observations are appended below - (i) Beds were full of bedbugs. (ii)...
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A
ayush 123
from Mumbai, Maharashtra
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site hacking

Address:Bulandshahr, Uttar Pradesh

Today[protected] i want to booked my ticket in tatkal quota.i connected my 3G net with 2 MBPS speed.till 9:59am site performance is ok all status were shown accuratly as they were.but as the time was 10:00 am then the site went to hacked by the unauthorized persons and site continiously shows some error and gave msg please try after some time and it opend after 10 minute automatically but at that time all tickets booked not a single seat got...
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Address:East Singhbhum, Jharkhand

Hi, Request your kind attention on priority for the matter described below: So far, no payment order has been received for TDR No. 170903 dated 17/06/2013 against waitlisted tickets PNR No. [protected] (date of journey 16/06/2013), despite regular reminders. Please look into the matter and arrange to send the pay order on the mentioned in TDR. For your reference below is my communication address: Madan Mohan Jha Flat No 102, Vidyapati...
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A
amol_profile
from Pune, Maharashtra
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Hoplesss IRCTC Service Third class service

Address:Pune, Maharashtra

I want to reserve ticket for my mom i tried from last 5 days but the problem happens in IRCTC hopless site it got hanged every time .if i login and try to book ticket session got expire within 2 min how is it possible to book in 2 min ?. what is going on on site u people have to look into this is your job.now how i have to book ticket tell me this you are site problem in every 2 min how we can log in again and again.I was searching for train...
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A
Anuradha Jha
from Port Blair, Andaman and Nicobar Islands
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Phone was stolen and AC in 2 tier was npt working at all.

Address:Patna, Bihar

I was travelling on 21st may 2015 from NDLS to PNBE in train number 14004. Mymseat number was 45, SL in 2 tier. I boarded the train from New Delhi itself and the next morning when train was at Varanasi cant, i was in half sleep with curtains pulled down checking all my luggage. Then within 15 minutes of time interval from 9.45 to 10.00 am i fell asleep and immediately got up as i felt something touched me. In a alarming situation I cross...
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A
AKBH
from Dewa, Uttar Pradesh
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refund of waitlisted tatkal ticket

Address:Lucknow, Uttar Pradesh

I bookek a tatkal ticket for two passengers from Lucknow to Allahabad for 4/058/2015 in intercity exp. one seat was confirmed and second one was in waiting list. As per rule not confirmed tatkal ticket automatically be cancelled and amount should be credited in the account but I have not received the refund till date. PNR NO. is [protected] and Transaction ID is [protected]....
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B
BUSH29
from Gurgaon, Haryana
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I have not received my cancellation ticket money

Address:New Delhi, Delhi

I had booked my ticket from New Delhi to Jalandhar City on 01 May 2015 with Shatabdi Express but due to my some domestic problem I can't go from these train n cancelled for the same. After cancell ticket some msg received from IRCTC that get Rupees 750/- received shortly but there is no money received as on date. Request trace the matter immediately n confirm for the same...
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D
Divesh Mishra
from Mumbai, Maharashtra
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AC not working in second AC coach

Address:Mumbai City, Maharashtra

I kapildeo Mishra was travelling by kamayani express on 16th of may, 2015 from janghai to kalyan pnr no:- [protected]. As I was travelling n second AC coach, the AC was not working for the whole journey.so I brought this to the notice of station manager at itarsi station he assured us to repair the AC at khandwa station. bt at khandwa station the reply was same given by station manager Mr singh. that AC will be repaired at bhusawal station....
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Address:Coimbatore, Tamil Nadu

Sir, I had book a ticket of 8May 2015 in trian no. 12424 by my irctc ID USERNAME : nidhi5467, Password : nbo288, but my seat in not confirmed so the ticket was automatically cancelled by irctc, and as per irctc Amount of rupees 2560 waa refunded in my SBI account on 12May 2015 but sir I cant receive any Amount. Iam also cross checked with my bank but as per bank no amount was received on 12May 2015 or afterward the date till 23May 2015. plz...
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P
pradeeprad
from Nagar Karnul, Telangana
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Improper pricing other than MRP at stalls in Railway Station

Address:Anantapur, Andhra Pradesh

Hi, I was travelling in KOP-HYB 11304 Exp. At Guntakal Jn. I thought of buying a 2 Ltr Water bottle which has got 30/- MRP. But the vendor charged me 35/- stating 5/- for cooling and that he needs to pay to railways for electricity and all. I don't know what kind of charges you are collecting, but when it has got MRP it should be sold according to that price, right? Please find below the service/license number mentioned on the shop. G/C....
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N
Nedunchezhiapandian
from Delhi, Delhi
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Unable to book Tatkal tickets on time

Address:Madurai, Tamil Nadu

Recently, I was not able to book any tatkal tickets eventhough i have a very good internet connection and enough speed. This is happening for past 3 weeks. when i refreshed to book now immediately web page went into a "Web page not available state ". Please help us to book the tatkal tickets. I am always trying to book tickets from either Madurai to Chennai or Chennai to Madurai. Thanks, Pandian...
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G
Gandra srinivasa rao
from Bhimunipatnam, Andhra Pradesh
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Non Receipt of TDR amount-Reg

Regret to inform that till date i have not received my TDR amount even after 130 days of tdr filing in spite of my continuous follow up with customer care both at Chennai and Delhi. Ticket cancelled as train was late for more than 3 hours due to fog at Delhi. Train no 12616 GT exp. reservation From KMT to NLR doj 14/01/2015. PNR No [protected]. id no [protected]. Amount Rs 510.00 . hence request the concerned authorities to look into...
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