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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 383

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A
akhiladapa2014
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Ticket booking failed

Address:Varanasi, Uttar Pradesh

Sir, i have tried booking a couple of tatkal ticket from (BSB) varanasi to (SC) secunderabad using sbi internet banking (account number :[protected] Time:10:00AM DATE:[protected] Booking has failed but money has been deducted . Its most probable that you have received the amount . So i request you to confirm the ticket or send the ticket details if possible . Its urgent to go to my destiny as soon as possible ....
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S
subinsudhakar
from Guruvayur, Kerala
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lagging website

Address:Chennai, Tamil Nadu

IRCTC portal for booking tickets can be compared to a sloth when it comes to speed in this world surviving with internet. It becomes very biased since some consumers are denied access to the website due to poor efficiency of the website. I would like to bring this plight to the attention of the responsible authorities.I hope necessary action would be taken soon...
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A
ayushKR4
from Gurgaon, Haryana
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regarding refund of my ticket

Address:Gaya, Bihar

I have canclled my ticket from, patna (pnbe) to ernakulam (ers) on 3rd may 2015 but refund not came yet. it showing that they had refunded on 7th may 2015 itself but money not came in my account. my journey details -: TRAIN NO.-22644 PNR NO.-[protected] CANELLATION ID-[protected] date of journey-2nd july 2015 mobile no-[protected], [protected]...
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K
Kj Raju
from Mumbai, Maharashtra
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Seat not Alloted

My Train was kerala exp. Journey on 05.06.2015 PNR No.[protected] train no.12626 Seat No. S3.67, 70, 69, 48, 72, 71 recervation was NDLS to CNGR.But i was not alloted my seat No.48.because of a ticket checker he alloted my seat to other W/L.person on having money from him and he misbehaviour to my family...
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D
DpAk
from Mumbai, Maharashtra
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TDR Raised a month back but no update

Address:Mumbai City, Maharashtra

I had raised a TDR request via Irctc portal on 04/05/15 but the resolution is still pending. As per irctc's latest email, they had asked me to contact railway dept for the refund and i did so...i sent an email to [protected]@wr.railnet.gov.in but no response from their end as well. TDR No -[protected] & [protected] PNR No - [protected] and [protected]...
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P
Prithwijit Sarkar
from Kolkata, West Bengal
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Not issued ticket even after payment

Address:Kolkata, West Bengal

On 5th June, I had booked 3 tickets in the AC 3-tier of the Padatik Express ( Train no: 12377) from Sealdah to New Jalpaiguri. I had proceeded as per the online instructions and had paid the total amount of Rs. 2790.60 from my Axis Bank Credit card at 2.25 PM. The booking transaction ID allotted was [protected]. I have received payment confirmation by email and a SMS from Axis Bank, but neither have I been allotted a PNR number, nor have...
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M
Muhammad Tabarak
from Idukki, Kerala
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Email verification cod

Dear sir I am Muhammad Tabarak Today I have create New account an irctc I have got Mobile verification cod but didint got the e mail verification cod please help me My user ID :tabarak85 Mobile verification cod :tej172 Email address :[protected]@gmail.com Mobile no [protected]...
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H
henry2
from Gurgaon, Haryana
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regarding deduction of amount

Address:New Delhi, Delhi

hello sir, i try to book tatkal ticket from yours site.i had completed all the steps till payment .and balance of Rs 642.8 amount has been deducted from my account .i had my payment from online banking .so, my complaint is that amount is deducted without booking status.i also didn't get the pnr number and message .please look forward for this regard as soon as possible....
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T
tiwari.dk
from Khed, Maharashtra
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Train ticket not valid

Address:Ambala, Haryana

i'm booked my Ticket through Irctc, and my ticket is in waiting, and at last moment T.T even not excepted my ticket and permeted for boarding at SSM.this is like a hell to me.what is this, my all money journey finished, who is the responsible for this. Return my money my pnr no. Is [protected]...
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G
Gouranga Kumar Naik
from Mumbai, Maharashtra
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Money debited from bank but retiring room not booked

Address:Thane, Maharashtra

Respected Sir/Madam My transaction ref. No IG0ADCAEV3 of Rs. 14270.8 on 04/06/2015 debited from State Bank of India for booking of retiring room at egmore chennai for PNR.[protected] as guest login E -mail:[protected]@gmail.com. Kindly look at the matter for earliest settlement. Thanking You....
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S
Swati_Srivastava1@
from Mumbai, Maharashtra
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Partial refund of automatically cancelled waiting list e-ticket

Address:Dhanbad, Jharkhand

I booked an e-ticket for 31st may, 2015. PNR No: [protected]; Train No. & Name: 13329/GANGADAMODAR EX; From:DHANBAD JN(DHN) To:PATNA JN(PNBE) The ticket costed Rs.529.94 along with Rs.11.25 for additional charges.The ticket was in waiting list even after chart preparation.The ticket got cancelled automatically.I got refund of Rs.450 only on 4th june, 2015. I would request for complete refund of my money, that is Rs, 541.19....
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B
BHUP660
from Akhnur, Jammu and Kashmir
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non refund of my ticket of cancelled train PNR No2634043955

Address:Bathinda, Punjab

I booked the ticket from Bhatinda to Chandigarh wide PNR No[protected] date 28.05.2015 . The train's departure time is 11:50 PM. I reached the railway station that is 60Km far away from my home. When I reached and asked about train, I came to know that It has been cancelled. I didn't get any intimation from IRCTC by message as I had booked the train online. It was urgent for me to reach the Chandigarh. I asked the enquiry person present at...
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Address:Lucknow, Uttar Pradesh

जब IRCTC ने सारे यूजर ID को NEXT GENERATION में MIGRADE कर दिया तो क्यों OLD SERVER पे हजारो यूजर ID OPEN होते है, OLD सर्वर पे हैकर सरे TATKAL टिकेट हैक कर के 15 से 20 SECONDS में सरे तत्काल टिकेट बना ले रहे है लेकिन जरुरत...
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Address:Buldhana, Maharashtra

Yesterday I'll create an account on irctc login. With my e-mail I'd [protected]@gmail.com &mob. No [protected]. but until my login password is not sent to my mail. So please encounter the problem & sent my password as quickly possible. So I get yours service. Yours customer Pranav Amle...
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S
skgupta1976
from Delhi, Delhi
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Less Refund under TDR

Address:Panipat, Haryana

I had filled TDR against PNR No.[protected]. It was under tatkal quota. The reson for filling TDR was 2 passengers bearth confirmed and 2 passengers waitlisted. All passengers did not travelled. The total amount of ticket was Rs. 4405 (excluding S.T. ), but amount refunded only Rs. 2075 to me. As per railway refund rule all charges minus clerckage should be refunded to me. I have e- mailed to IRCTC at least 25 times but not received...
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R
Rahul Rajawat
from Mahad, Maharashtra
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e ticket not confirmed after chart preparation and not return my money also

Address:Kanpur, Uttar Pradesh

sir i booked ticket from kanpur to pune on 8 apr and journey date is 04 jun15 train no 11408 my ticket pnr no is [protected] but my ticket has not confiremed and i coudnt get any cancellation message nor getting refund money.till now please help me....
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Niroj
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forgot IRCTC username and password

Address:Chennai, Tamil Nadu

Respected sir, I have opened my IRCTC account just 2 month before with valid userame and password. After that there was no need of booking train tickets, but now today (04/06/2015) there is a need of that so opened my IRCTC account. Unfortunately I forgot my both USERNAME & PASSWORD. So please instruct me how do recover my account. my mail: [protected]@yahoo.in (as given in IRCTC)...
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T
ts01198
from Chennai, Tamil Nadu
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Poor quality of food

I have traveled through Bangalore Rajdhani (PNR No. [protected], Train No. 22693) from Bangalore on 16.05.15. The quality of food was very poor. It was observed that the Service Provider of IRCTC at trains, was not distributing food as per the total money taken as cetering charges (Rs. 533). They even modified the menu to save the money. Curd and Ice cream was not given at 16th May night and sonpapri was given to make up it, even the food...
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B
bijoy rio
from Kolkata, West Bengal
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debited of money

I have booked a ticket on 3 june 2015 from guwahati to lukhnow on 3AC (TATKAL), But due to technical problem the payment was not successfull and ticket is failed to booked but my amount has been deducted from my account TXN ID-[protected]...So please help me to refund my money as soon as possible...
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S
sarojnayak25
from Bengaluru, Karnataka
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Allocating upper birth to senior citizen lady in 2A

Hi, I had lodged a complaint in this site ref. W/EO/KUR/[protected] about allotment of confirmed seat for RAC 1 travelling from Bhubaneswar to Bangalore, on 28th May 2015, train no. 18463. As mother (SARSWATI NAYAK), aged 68 years got SU (side upper in 2A) and you closed the complaint without any action. She is travelling from Bangalore to Bhubaneswar on 6th June 2015, name - SARASWATI NAYAK, age - 68 years, PNR no . [protected], train no....
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