Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi I have used IRCTC to book ticket from BGK to MYS on 17th JUNE 2015. But i have not PNR Numbers & amount Rs. 492 has been deducted from my account. I need the refund for the same. My Account No. [protected]. Vijaya Bank, JLB Road, Lakshmi Puram Branch, MYSORE. Name: Jithesh Pawar. Cell: [protected]. e-mail: jeetu.[protected]@gmail.com

My father and 2 others relatives has travelled with PNR no. [protected] from chambal express(12178) on 08th june 2015 from gwalior to dhanbad in third AC class but from the source station to destination station there was AC failure. For the same after insisting to the TTE we got EFT receipt. I also filed TDR on date 09th June 2015 for the same with cancellation id [protected] and registration no. DER140615W11985 as per Deputy SM (Commercial) said as our ticket was E- ticket. But further it was written that please send original EFT slip to the IRCTC office as soon as possible. i did not get the refunfd till now .whereas in case Counter ticket we got the refund from the railway counter itself but for E- ticket you have to always suffer. this is not fare. i already send the scanned copy to the IRCTC but they are asking for the original EFT slip by post. i ask who will pay for it. Is this or mistake that there was a AC failure in our train and after suffering in the train we are struggling to get the refund amount. this is ridiculous...very ridiculous...

I booked a ticket on TATKAL for two of my friends who were to appear in Bihar Public Service Exam. PNR No. was [protected]. The date of journey was March 13, 2015. Train was 22406 ANVT BGP G RATH. The train was almost 12 hrs late. And they are to miss the exam. So I filled TDR for it on March 14, 2015. The status of it is still unknown. I called the IRCTC cust care. They said I will be informed in due course. Can anybody tell me how long does it take?

In this premium train i was surprise that only name is primiun by railway govt and nothing is available, not get better coaches, no rpf security not even TTC to check ticket in train. Running with 7 hrs late train (pnbe-ADI-09412 on 12th june) why railay chitting with us after paying money three times extra by actual fare.

dear sir my self shakuntala travelling on 18th june 2015 in B-3 coach of new delhi bound KV express 14257up from Amethi railway station to New delhi on ticket PNR no.[protected].suddenly two outsiders entered in the compartment and attemped to murder me but any how i escaped.i have try to ask TTE for the help but he didnot helped anymore and when i asked compliant book .he clearly refused to provide me.neither RPF/GRP who were as escort in the train, helped me. sincierly yours shakuntala

I Kundan kumar( m. no [protected]) hv recevied two sms from DM IRSMSA on 23rd May and 15th June for ticket confirmation alerts for Pnr no [protected] and pnr No [protected] respectively. i hv not booked any ticket covered under above PNR nos.Today i met the Pax Sri Ram Babu ([protected]) and his wife who were travelling under PNR No. [protected] by Rajdhani Express No.12435 coach-A1 at 31 and 32 at New Delhi station who told me that this ticket was purchased by some agent through counter who might be used yur moble nos but he is not in a position to give his agent no.right now. He has used his connection in Rly Hqrs to get the berth confirm from HO quota.It means there is a nexus who are using fradulently any mobile no.during ticket reservation. Kindly look into this and a corrective measure may kindly be taken in this regard.

Request for Refund: I have booked a Ticket on 15 June at 10:21:33 by 12514 GHY/SC EXP under Transaction ID: [protected] and paid the money via Internet Banking of Bank Of Baroda for Rs 862.80. But Prior to that in my previous attempt I to book the same ticket & the same amount was deducted from my account(Rs 862.80) though it was not booked, and was not returned back to my account till now. Therefore I request your honour kindly to do the need full at your earliest and oblige. My failed Transaction details: Customer Id:BIY000227 Branch Name:A.T.RD. GUWAHATI Account Number:[protected] Account Type:Savings Bank Scheme Account Balance:1, 094.58 Transaction Date:15/06/15 Transaction Type:DR Transaction Amount:INR 862.80 Transaction Description:eBanking : 33973255/DBBR[protected]/IRCTC Description of the Ticket Booked: PNR No: [protected] Train No. & Name: 12514/GHY SC EXPRESS Quota: GENERAL Transaction ID: [protected] Date & Time Of Booking: 15Jun2015 10:21:33 HRS Class: SLEEPER CLASS (SL) From:GUWAHATI(GHY) Date Of Journey:18Jun2015 To:SECUNDERABAD JN(SC) Boarding At:GUWAHATI(GHY) Date Of Boarding:18Jun2015 Scheduled Departure:18Jun2015 06:30 * Resv. Upto:SECUNDERABAD JN(SC) Scheduled Arrival:20Jun2015 04:20 * Adult:1 Child:0 Passenger Mobile No:[protected] Distance:2551 KM Passenger Address: H/No 50 Old Firebrigade Bye~lane, Chatribari, PO Rehabari~Guwahati, Guwahati, Assam 781008 FARE DETAILS : Ticket Fare ** 840.0 Rupees Eight Hundred and Forty Only IRCTC Service Charge (Incl. of Service Tax) # 22.8 Rupees Twenty Two and Eighty Paisa Only Total Fare (all inclusive) 862.8 Rupees Eight Hundred and Sixty Two and Eighty Paisa Only # Service Charges per eticket irrespective of number of passengers on the ticket. PASSENGER DETAILS : SNo. Name Age Sex Booking Status Current Status 1 M JYOTI 48 Female CNF/S5/33/LOWER CNF/S5/33/LOWER

Dear Sir/Ma'am, I'm Ashish Chakravarty. Currently facing issues to re-register myself through an old mobile no.(which is in usage from a long time also) but facing challenges since my email ID has been deactivated from your portal due to non-usage of the same for long back, however, my mobile no.-(+91)-[protected] is still registered in your database. Due to this situation, I'm unable to book my tickets through your IRCTC portal now a days. Requesting you to kindly remove my mobile no. i.e. (+91)-[protected] from your database so that I can re-register my email id (as given in the signature) using the same mobile no. in future. Warm Regards Ashish Chaakravarty Mb. No.-(+91)-[protected] Email ID0- [protected]@gmail.com

YOUR LETTER NO SA/G.50/2015-16/MAY/349 DT 05/06/15 GRIEVANCE REF NO 531050 DT 06/05/15 I RECEIVED A LETTER FROM YOUR SALEM PUG GRI CELL ONLY ON 10/06/15 AND THEY HAVE STATED THAT THEY HAVE FORWARDED MY LETTER TO ADDITIONAL DIVISIONAL RAILWAY MANAGER S.R CHENNAI DIVISION, SINCE THE MAINTENANCE IS ONLY CHENNAI, AFTER ONE MONTH.IS THIS THE WAY YOU HANDLE YOUR COMPLAINTS, IF I DONN"T GET MY REPLY IMMEDIATILY, I AM GOING TO SEND A MAIL TO YOUR RAILWAY MINISTER AND A COPY P. M REGARDS R V KASTHURI

I did not get refund for the e-tickets booked for which the scheduled train was cancelled and had to make alternative arrangements causing lot of inconvenience. i was told that the refund will be paid automaticallyas it happens in case of W/L e-ticket not getting confirmed. Booked ticket detail are as follows. PNR No [protected], Tra. ID [protected], Train No 12931, Dt. of booking 15.5.15 Dt of Journy 16.5.15, Tatkal ticket, No of Passangers 2, Jayshri Patel, & Vansh Patel Kindly send me refund by cheque or to my account no [protected], ICICI Bank ( from which ticket was booked) my mobile no [protected], My mail add. [protected]@kdhabitats.com please do needful and oblique.

I have filed TDR against PNR NO [protected] on 23rd Mar 2015.Train was delayed by more than 3 hrs but still i am waiting for refund.Request you to kindly provide current status of refund. Please include ticket ID: [IRCTC #1229908]

Date of Booking :14.06.2015 station from : rajahmundry to tirupathi seshadri express : Date of Journey : 22.07.2015 iii A C AMOUNT : 920.60 PAISE ERROR MESSAGE : UNABLE TO AUTHORISE TRANSACTION ID------- ACCOUNT CHEQUE REF NO:[protected]: KINDLY CREDIT THE AMOUNT TO MY ACCOUNT WITH LAKSHMI VILAS BANK SHIMOGA

Dear sir Sir i am ashok chaturvedi my train was lucknow to anand vihar date 31may 2015 but train was cancelled than i am tdr file filled but fund not returned in may account till date. Train no 04403 Lko-anvt PNR - [protected] transaction id- [protected] Complen Refrence id-[protected] Please help me and refund my payment

On 16th June at early hours(7:00 AM), I reached Secunderabad station along with my wife and thought of having breakfast(IDLY) inside station. There is only one food court is in station, we both had taken idly. After taking a bite, my wife felt something awkward and left the remaining. However, I had 2 more bites and left eveything. We felt bad about this, since the IRCTC which is very good for catering and tourism is providing such a cheap food. That sambar might be yesterdays, I can strongly say. Even the chutney is worst, road side food is far far better than here. We thought of waster 45/- but since morning my stomach is upset and cant eat anything. Now, caught with vomitings due to food posining. The worst canteen I ever saw.. Take a necessary action on such junk/waste canteens who are very commercial.

dear Sir, It is inform that your request for refund against PNR Number [protected] for reason "Train Late More Than Three Hours and Passenger Not Travelled.", has been received and the Reference No for this is :[protected]. above matter written mail from irctc process TDR . but no money return. please closed the issues as soon as possible.

sir/madam i had cancelled my ticket pnr no-[protected] on21st may 2015 but i did not receive my refunded money Rs.8000 into my corporation bank account. so i request you to refund my money with regards surya prakash sitha ph no-[protected]

sir i had cancelled a ticket pnr no . [protected] on 10 jun 15. the amount of ticket was 510 rupees. while cancelling ticket deduction was 95 rupees but i have received only 370 rupees that also has not come in my account. pls check the issue refund 510-95= 415 rupees in my account.

Dear sir, With ref. to aboveIt is regretfull I have still not received refund of fare for online booked ticket PNR no[protected], Train no12404 Doj31-05-15, which was cancelled by Railway itself, Fare Rs440, sc22.47+PG CHGS Mahesh chandra sharma, Jaipur M.N.[protected]

Train no 12873 was cancelIed on 1 June 2015 but my money was not refunded., Transaction ID: [protected] PNR No [protected] Train No./Name: 12873 / JHARKHAND S J EX Date of Journey: 01-Jun-2015 Date Of Boarding: 01-Jun-2015 Class: THIRD AC (3A) From: RANCHI (RNC) To: ANAND VIHAR TRM (ANVT) Boarding: RANCHI (RNC) Resv Upto: ANAND VIHAR TRM (ANVT) Quota: GENERAL (GN) Ticket Type: E-ticket KINDLY TAKE MY CASE IN ACCOUNT AND UPDATED ME WITH THE PROCEDURE AND STATUS...

TRAIN :09412, DOJ:29-05-15, SL, PNBE-ADI, Dep:20:30, ANISH JHA+1, S2 55, S2 56, Fare:4600, SC:22.47+PG CHGS. I and my sister were stuck in Nepal earthquake in Kathmandu. We somehow managed to reach patna station and the train was cancelled without any info. The TTE told the amount will be credited to your account. Nothing received till date. Please help.