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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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+91 44 2530 0000
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+91 11 3934 0000
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+91 11 2331 1263
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+91 11 2331 1264
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Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 409

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P
Prashant sharma 1993
from Mumbai, Maharashtra
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NOT ABLE TO BOOK TICKETS

Address:Mumbai City, Maharashtra

FROM LAST WHOLE WEEK I AM TRYING TO BOOK TICKETS FROM LTT TO SHG BUT I AM NOT ABLE TO GET CONFIRM TICKETS. TODAY AT 08.41 AM I WAS ABLE TO PAY THE TICKETS FARE FROM MY NETBANKING FACILITIES STILL MY TICKETS WERE NOT BOOKED. HOW CAN ABOUT 497 TICKETS CAN BE BOOKED AND IT GOES TO 148 W/L IN JUST 20 SECONDS. BECAUSE OF AGENTS NORMAL PEOPLES ARE NOT ABLE TO GET TICKETS...
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Address:Kolkata, West Bengal

Transaction id:[protected] train no: 13134/ BSB SDAH express date of journey:01/01/2015 date of booking:24/12/2014 (12:42 hrs) pnr no:[protected] I have booked four tickets through IRCTC from Zamania to Sealdah (ref: above mentioned details). However the train was cancelled on the scheduled date of journey for dense fog. Accordingly I thought that the ticket amount will be automatically refunded and transferred into the relevant bank...
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R
radhaswamykammila
from Hyderabad, Telangana
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REFUNDED AMOUNT NOT RECEIVED

Address:Visakhapatnam, Andhra Pradesh

CANCELLATION AMOUNT PERTAINS TO THE FOLLOWING DETAILS WAS NOT RECEIVED Transaction ID: [protected] PNR No: [protected] Train No./ Train Name 17239 / SIMHADRI Refund Status: SENT_TO_BANK Refund Amount: 890.0 kindly arrange for refund with regards K RADHASWAMY...
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A
amitg2
from Mumbai, Maharashtra
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Tatkal Booking -Fraud

Address:New Delhi, Delhi

I was trying to book a ticket form Bhubansehwar to Delhi in Rajdhani Express for 15th Mar and was online well before 10AM. Till 10 AM everything went smooth . But as soon as 10AM struck, my session was logged out. Now when I tried to re-login the site did not open. When it did open the CAPTCHA played smart. It showed words so jumbled into each other that it became so difficult to see and I faltered thrice. Even after so many hiccups I found...
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R
Rahul1Raj
from Jaipur, Rajasthan
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Worst Cutomer Serveice for flight tickets booked through IRCTC

Address:Pune, Maharashtra

First Time I booked flight ticket with IRCTC, but amoount deducted and status was showing "Requested" Not received any PNR or ticket number, tried calling customer care [protected], but this number shows invalid. Tried calling other number of IRCTC customer care, they doesn't help and share one another contact details, called on that number n number of times, no body picked up the call. Pls call at [protected]. Rahul...
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S
satish143e
from Mumbai, Maharashtra
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REGARDING BOGIE NO.

Address:Jalgaon, Maharashtra

THIS IS REGARDING THE COMPLAINT REGISTERED AGAINST INDIAN RAILWAY. I HAVE BOOKED THETICKETS FROM IRCTC .. THE DETAILS ARE AS FOLLOWS PNR:- [protected] TRAIN NO:- 15018 DATE OF JOURNEY:[protected] AT THE TIME OF BOOKING I GOT CONFIRMD SEAT IN BOGIE NO S2A...WHICH WAS SUPPOSED TO B ON THE FRONT SIDE OF THE ENGINE BUT AT THE TIME OF BOARDING THAT BOGIE WAS MISSING & NO PRIOR WARNING WAS THERE...AND THE PASSENGERS WERE SENIOR CITIZEN...
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P
prasad_153
from Shujalpur, Madhya Pradesh
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File TDR not refunded in respect of PNR 6236347706

Sir, I booked a ticket with PNR no [protected] for journey on 14.12.2014 from Koderma to Kalyan Jn. I was not travel because Train 12321 was more than 6 hrs late. and also filed a TDR with reason Train more than 3hrs late. but IRCTC rejected my complain and write to reason train was not late more than 3 hrs, but train was came more than 6 hrs at Koderma Station.. May i request to you kindly approch to IRCTC and rectify the problem Thanking...
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R
RAMACHANDRAN755
from Chennai, Tamil Nadu
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REFUD

Address:Chennai, Tamil Nadu

Dear Sir I book the ticket From Bangalore To Patna Boarding at Chennai Booking date 5/1/2015 Date Of Journey 7/1/2015 Train Name Sangamit/ra Exp. Train No. 12295 Class 2A. 2 Passengers TDR reference ID as: ekt[protected] and the refund is still awaited from IRCTC. PNR NO .[protected]. Total Tkt Amount. 5228 . I Would like to notify you here is, If i book through IRCTC will get refund in 7 days in case of any failures, the same...
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V
Vijay Kumar Bhagat
from Mumbai, Maharashtra
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DEDUCED EXTRA MONEY

Address:Balaghat, Madhya Pradesh

i booked a ticket on 6 MAR 2015 through internet banking using SBI accont, the ticket charges were deducted from my account at same the time. But after two days i.e. 8 mar 2015 again Rs 11.25 was deducted from my account showing "DEBITICI[protected]IG00RSOED4Commission of IG00R-" this had heppaned earlier too. What is This? Refund my money as possible as and do provide me the details amount the deduction of the amount after one day...
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A
ashokchavan
from Mumbai, Maharashtra
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DUE TO TECHNICAL PROBLEM TICKET IS NOT BOOKED BUT MONEY IS DEBITED

Address:Guntur, Andhra Pradesh

I Ashok and booked the tickets on 16th feb 2015 from DVD-GNT(train no.12805) though SBI debit card banking.Due to technical problem transaction is failed and money is debited two times with the transaction numders are [protected] & [protected] from the account to IRCTC...
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I
iasdev
from Chandigarh, Chandigarh
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TDR Refund-less amount has been refunded

Address:New Delhi, Delhi

I have written 30 times(below mail) to IRCTC regarding the refund of the money, there is no proper response also when i asked under which rule they have decided to refund of money, no reply has been given till date. Dear Sir, Subject : With respect to your email regarding the TDR amount to be refunded. Sir, i have booked an e-ticket with PNR no. [protected]. The date of the journey was 16-Feb-2015 from Raipur at 12:40 PM, which...
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L
loveurhrt
from Bengaluru, Karnataka
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not got cancellation amount back to my account

Address:Bangalore, Karnataka

i had book etickets from my card . and due to some personal problem i had cancelled it, but not yet got amount refund to my account its more then 15days ..., i think its very long time id is [protected], pnr is [protected] and another is id [protected] and pnr [protected]...
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Address:Kolkata, West Bengal

I have just booked three tickets yesterday between 8.07 am to 8.20 am of date 10th May 2015, TRAIN NAME-COROMANDAL EXP.for journey from HOWRAH TO CHENNAI CENTRAL STATION. I Have received three messages of SBI that Rs 3493.72, Rs.1352.49 & Rs.1352.49 was deducted on[protected] at 8:07 am, 8:13 am & 8:20 am respectively. I have checked transaction details but it has not been displayed on irctc website this states that the above ticket...
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V
vikashjain888
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TDR return

Address:New Delhi, Delhi

Hi TEam, I have filled a tdr but not getting amount bank says they didnt recieved amount from IRCTc, even though IRCTC told we have refunded the amound. PNRcancellation id [protected] pnr [protected] registration no CNR310115W15705 Txn ID [protected] Date of booking 14 jan 2015...
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G
Gagandeep SIngh Anand
from Lucknow, Uttar Pradesh
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TDR filed as Train is delayed by 16 hours and rejected

Address:Ludhiana, Punjab

Dear Sir I have filed TDR dated 18-Dec-2014 11:43 AM train no. - 13006/ASR HWH MAIL as train is delayed by more than 16 hours and TDR is rejected by 16 hours and when I talk to the executive today they said we can't do anything as my parents keep on waiting whole night at the station till 10am in morning as ticket booked was online and my parents said to cancel the tickets and now after three months waiting for my money to refund now authority...
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Address:Pathanamthitta, Kerala

I have registered for online railway ticket booking with www.irctc.com with user id gthushar but I could not recover my password. I would request your kind self to cancel all existing registration for online ticket booking through irctc so that I can re register afresh for online ticket reservation. my email address is [protected]@gmail.com...
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A
A20458
from Durg, Chhattisgarh
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train cancelld but not refunded

Address:Bastar, Chhattisgarh

Train cancelled journey dated 22-Jan-2015, PNR no. [protected] transaction id no. [protected] Train no. 12376 / ASN MAS EXPRESS, VSKP TO GDR. TWO Passengers. there is no sms or any other information regarding cancellation from your end. once we came to visakhapatnam station we came to know about cancellation....
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S
Saravanan Kandasamy
from Noida, Uttar Pradesh
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ticket cancellation-over charging

Address:Thanjavur, Tamil Nadu

I have booked the ticket on 11/03/2015 and cancelled the confirmed ticket on same day (11/03/2015). date of journey is 19/03/2015. Insteed of charging Rs. 30/ticket it was charged Rs.180/ticket. Pnr Number: [protected] Transaction ID: [protected]....
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A
akhil.saxena84
from Mumbai, Maharashtra
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TDR closed by IRCTC.

Address:Gwalior, Madhya Pradesh

I had filed TDR on 25th Dec 2014 01:30:22 AM, and i have given reason "Train Was Late More then 3 hr. and passenger's not travelled" First time IRCTC rejected my TDR with reason "Invalid TDR Timestmap : DELAY". On that time i concerned with customer care and raised ticket to reopen my case because i filed TDR before train reached on my station and train was delay approx 5 hr. IRCTC re-opend my case and then rejected with reason "Train...
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P
perinchery
from Palghat, Kerala
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Issue of misleading ticket number and sms.

I had booked a ticket by 12677 / ERNAKULAM EXP from Bangalore City Junction (SBC) to Ernakulam South Junction (ERS) to travel on[protected]. I got a message also confirming my ticket details, my seat no being C1 65. When I reached the station to my dismay I found that there was no name in the chart on the coach against seat No 65 and it was written (D). The train was in the 4th platform and I went all the way to the 1st platform to enquire...
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