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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 410

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K
Kunal Dasgupta
from Dharmanagar, Tripura
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non reciept of ticket

Address:Kolkata, West Bengal

my user id is: pubali1998 and e-mail account: [protected]@gmail.com. I booked 6 i-tickets this morning 11/3/15 in Rampurhat intercity from prantik to sealhdah amounting Rupees 526 through net banking and the amount has been deducted from my bank account. But i have not recieved any confirmation from IRCTC in my mobile. further in the booked ticket history of IRCTC transaction charges are not being shown. i request you to immediately look...
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S
sarfrajahmad
from Delhi, Delhi
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payment paid but ticket is not booked

Address:New Delhi, Delhi

Deer sir, i Sarfraj Ahmad i have personal user id of IRCTC . my user id is ahmad2368 . i was booking railway ticket on 10/03/15 two ticket for GAYA Jun but first ticket is conform but second ticket is not booked and payment deduct in my amount please solve my problem. mobil no [protected] [protected]...
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R
Rajadurai K
from Chennai, Tamil Nadu
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No refund from IRCTC since

Address:Chennai, Tamil Nadu

I had cancelled below two tickets but still i am not getting refund form irctc. pls do needful Transaction ID CancellationID Refund Status [protected] [protected] SENT_TO_BANK [protected] [protected] SENT_TO_BANK Regards Rajadurai K...
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N
netairinku
from Mumbai, Maharashtra
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Refund not received in my account against cancelleation of e -ticket

Address:Mumbai City, Maharashtra

I have cancelled my e -ticket(waitlisted) PNR No.[protected] from Jammu Tawi to Bandra terminus on 3rd march 2015 but till date the refund amount of Rs 9690/- has not been credited to my account.I have contacted your customer care executives on the subject issue .The only reply I have received is ---" wait it will be credited, it is in the process.". Can I request you to kindly expedite the refund proccedure and oblige me. Thanks and regards. N.C....
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Address:Burdwan, West Bengal

dear sir iam a bonafide customer of your system on 08-03-15 i had tried to book 2 nos tatkal tickets from my site registered user site Regret to say that till date the amount has not been credited to my net banking a/c the ticket was not booked due to server problem, the details are as follows;- (1) trans id is [protected]IG00RWSERI Transfered to [protected] SBI IRCTCcollect of Rs 1267.47/= (2) Trans id is [protected]G00RWKOP7...
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S
singh13
from Mumbai, Maharashtra
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Don't get the Refund amount of cancelled ticket till now.

Address:Amethi, Uttar Pradesh

My ticket against PNR Number [protected] & PNR Number [protected] has been cancelled successfully. But I don't get the refund amount of Rs. 5280 in my account till date. Please take needful action for refund the amount of cancelled ticket. Cancelation Date 08/03/2015 PNR Number: [protected] Refund Amount of Rs. 2640 Cancelation Date 08/03/2015 PNR Number: [protected] Refund Amount of Rs. 2640 Total Amount Rs. 5280 Thankyou Regard's ...
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A
ashasingh11
from Pune, Maharashtra
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Lost one day salary because of delay of the holi special train

Address:Pune, Maharashtra

We have travelled from habibganj to kalyan by gorakhpura -ltt holi special, train no 01048. Because ho delay of the train we have lost one day salary, 8 hrs time and also cancelletion charge of connecting train from kalyan to pune. At habibganj station, train no was nit displayed in the list and not even platform no status. Everyones time is valuable. If irctc is not capable of maintaining holiday special train then its better not to provide...
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M
msdeore007
from Pune, Maharashtra
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No refund for cancelled ticket

Address:Thane, Maharashtra

I have cancelled two tickets details are given below, Which I have booked using debit card. It shows that the amount is refunded to my account but actually its not credited to my account. The refund date given as per your system is :02-Mar-2015 Refund Id 1: [protected] Refund Amount:410.0 Refund Id 2: [protected] Refund Amount:195.0 Cancellation date (1 & 2): 03-Mar-2015 Please, Refund my amount as soon as...
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S
Santhosh Vallachira
from Vijayawada, Andhra Pradesh
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irctc food plaza billing at Trivandrum railway station

Address:Thiruvananthapuram, Kerala

Sir, Last week on Saturday I ordered one plate chappathi and veg curry.I was served with two cappathies but in the bill it was shown I had three.When I shown the bill, without hesitation cashier returned back 10 rupees of one chappathie.Few of my friends had similar experiences.Kindly look into the matter....
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S
sangitasawalkar
from Chennai, Tamil Nadu
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FAKE CALLER

Address:Mumbai City, Maharashtra

I Sangita Sawalkar got a fake call stating that Mr Rahul Kumar Gupta (phone numer-[protected]) is your irctc employee and asked us the details of our bank transaction which we had stated in our complaint regarding "invalid money deduction" on this site.dated[protected].Kindly enquirre about thsi fraud person so that he does not know dupe other customers using ur company name....
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S
Saranya Sumesh
from Coimbatore, Tamil Nadu
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IRCTC-TDR AMOUNT FULL NOT NOT REFUNDED

Address:Theni, Tamil Nadu

Dear Sir/Madam i have filed tdr request as my train pothigai exp i am not for going 2 passenger ticket was filed as tdr. but my amount not refuned.kindly see and take some action My ticket details is as under Transaction ID: [protected]. PNR No: [protected], Train No/Name : 12662/Pothigai Exp Date Of Journey : 29-12-14, Date Of Boarding : 29-12-14 Class : Second AC (2A) From : MADURAI (MDU) To : CHENNAI EGMORE (MS) Boarding : MADURAI...
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A
Ayush Kamble
from Kharagpur, West Bengal
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Refund not yet done

Address:Nagpur, Maharashtra

I had tried to book ticket in tatkal quota on 12859 Geetanjali Exp. for the journey date 8-3-2014 on 7-3-2014. Transaction ID's are [protected] and [protected].Tickets have not been booked but the amounts of 4592.47 and 3362.47 rupees for respective transaction ids have been debited from my bank account, the total being 7954.94 rs .Pl see for the return of this amount as soon as possible....
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C
choice2010
from Mumbai, Maharashtra
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TDR Repudiate though the passenger was not travelling

cancel id: [protected] PNR no. : [protected] TDR filling date : 01-Mar-2015 20:52:17 HRS I was not travelling against this ticket. So I file TDR. But the authority does not accept the claim. The proof against not travelling is the same passenger has ticket in AZAD HIND EXPRESS on 27/02/15 from JSG TO HWH. Though the passenger not traveled at AZAD HIND . Please look the matter... if AZAD HIND was not arrived at proper time at HOWRAH...
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S
sach_sky8
from Mumbai, Maharashtra
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tdr amount full not not refunded as train was late more than 3 hrs

Address:New Delhi, Delhi

sir. i have filed tdr request as my train shatabdi was late for more than 3 hrs. and 2 passengers ticket was filed as tdr but only 1 paasenger amount ( half amount ) is refunded, my whole amount is not refunded. kindly see and take some action. my ticket detail is as under Transaction ID: [protected] PNR No: [protected] Train No./Name: 12033 / CNB NDLS SHT Date of Journey: 21-Jan-2015 Date Of Boarding: 21-Jan-2015 Class: CHAIR...
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iamanik4
from Bankura, West Bengal
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Extra charge deduction on purchasing e-ticket

I Anik Manik purchased a ticket from IRCTC, PNR NO-[protected], I made payment through internet banking of SBI. I had chaeged Rs-260(fare) and additional Rs-11.24. Next day again I was charged Rs-11.25. which I think unfare. I want refund of extra money(RS- 11.25)....
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Address:New Delhi, Delhi

I was booking a ticket around 5 pm. The money got deducted from my bank account but the ticket hasn't been booked. Please look into this matter and try to provide me the refund asap. Following are the details of the transaction:- Transaction ID: [protected] Train No./Name: 12002 / BHOPAL SHTBDI...
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D
defineankit
from Mumbai, Maharashtra
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COACH has been changed without any intimation.

Address:Alappuzha, Kerala

PNR : [protected] A1 31 LB A1 32 UB My Parents are travelling in kerala Exp.They did reservation on kerala Exp and they got seat on A1 Coach.they are senior citizen.COACH has been changed without any intimation at last moment.Now they allotted UB.how can you allot a seat UB for senior citizen. even told about this to TT also even he is also not respond about this.Its your fault.if we have a LB then you should provide us same seat. or...
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S
sangitasawalkar
from Chennai, Tamil Nadu
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Invalid Deduction of Money

Address:Mumbai City, Maharashtra

I Mrs Sangita Sawalkar have just booked two tickets today around 3:55 pm of date 14th april 2015, TRAIN NAME-MHRST SMPRK EX TIME=11:10-15:49 JOURNEY-VADODARA-BORIVALI STATION I Have received a message of axis bank that Rs 531.24 was deducted on[protected] at 03:57pm .I have checked transaction details but it has not been displayed on irctc website this states that the above ticket has not been booked and Rs 531.24 has been deducted for...
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R
rajgolani
from Gwalior, Madhya Pradesh
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refund of amount debited

Address:Bhopal, Madhya Pradesh

I filled a form of a ticket online in tatkal quota today and the amount was deducted from my account even though the ticket was not booked. Booking transaction id.:[protected]P Please look into the matter ASAP and refund the deducted amount as the ticket was not booked as the transaction failed....
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A
amraagr
from Delhi, Delhi
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Waiting Eticket

Address:Etawah, Uttar Pradesh

Hi My and everyone's concern is why waiting tickets booked through electronic system is not allowed for the passengers even when they expect that their waiting list should have confirmed and they spend the equal amout while processing Than nd there they are allowed to even board the train Kindly change this rule of IRCTC so that it can help us Thanks...
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