Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hello..First of all i'm not an IRCTC customer care, & I am one of the public like you. These IRCTC will play with the money like anything. Send the screen shots of the failed transaction to "[protected]@irctc.co.in" and they respond within 24hrs and they will refund the money including the irctc deductions also to your account with in 7-15 Working days..I have faced so many times like this. Don't worry, u will be paid the money back from IRCTC.

Dear sir/madam.. I was booking my train ticket from my irctc account but unfortunately it was unsuccessful transaction.I could not book my ticket but amount was deducted from my account.Below are the details.. Thank you for using your SBI Debit Card 459XXX4687 for a purchase worth Rs373.72 on POS 2001 at IRCTC txn#[protected]. And it was scheduled at 22:35 pm on April 19, 2015. So till now I did not receive my deducted amount. So please refund my amount...

Dear sir/madam.. I was booking my train ticket from my irctc account but unfortunately it was unsuccessful transaction.I could not book my ticket but amount was deducted from my account.Below are the details.. Thank you for using your SBI Debit Card 459XXX4687 for a purchase worth Rs373.72 on POS 2002 at IRCTC txn#[protected]. And it was scheduled at 22:35 pm on April 19, 2015. So till now I did not receive my deducted amount. So please refund my amount...

thank u

Array

thanks for anticipation

5 Star

Yes its true plz check the monthly report as proof in photo

True that. Even I faced similar problem many times.

its very common problem with indian railways...Many times it creates big problems. Make it passenger train from Express if you cannot resolve this issue.

What can i say ...I think that is the reason why Indian railways is in loss. train is not on time and passengers are getting harrased..! and the railway official doesn't give a damn

guys its worthless to post here anythng ... our problem will never be resolved ... train has been late for around 12-14 hrs... .>:(

Dear Sir/Madam, My name is Jitendra Yadav and I would like
to highlight our experience while travelling in subject train. I Booked one
ticked for one of my friend's family from LLT to BSB on dated 13 April 2015
train no. 02069 for three passengers. However, unfortunately one of the
Passenger could not travel due to unavoidable Circumstances. Hence, rest two
passengers travelled on said Train and their PNR No. [protected] Seat No. 21, 22 and 23 in Coach No.S3.
When Ticket Inspector came for Ticket Checking and my friend Ramesh showed
ticket and Valid ID Proof PAN Card and he just requested to TT that one
Passenger Shubham is not traveling so kindly do not tick on his name. Then
Immediately TT started Shouting on him stridently and he started using abusing
words in front of all passengers around 0310AM on 13 April 15. TT was saying
that your ID is not proper. Hence, you will be charged fine upto INR 8, 000/-.
Then Ramesh who is not fully educated showed him his Driving Licence .But, TTs
behavior was same Bad-mannered. Hence, Ramesh got scared and immediately called
his elder brother and told entire story over the phone. His elder brother said
that please give phone to TT that he wanted to talk. TT when he started talking
to his elder brother with again abusing words. After that TT refused to talk to
him and started forcing Ramesh for fine INR 8000 and said that if he will not
pay then he will ask to GRP at Bhusavan station to put him in Jail. Ramesh got
totally feared and start requesting that I do not have that much money and I
don’t know why you are behaving like this. Then TT went in another Coach and
again came back with three more TTs and start Demanding for Bribe INR 2000 and
finally he took INR 1500 from him. Hence, request you to kindly Take this
matter on very urgent and do the necessary Action against him to set an example
for other Ticket Inspectors. Unfortunately Ramesh could not note his Batch No.
and Name. However, it can be find out with the chart details that in Coach No.
S3 who was the Inspector. Thanks & Best Regards Jitendra Yadav Mobile no. [protected]