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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 405

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Address:Vadodara, Gujarat

Mrs. Debjani Giri had lost her hand bag which contains mobile, voter ID card, Rs.8000/, gold jwellry, house keys and other important belongings today[protected] while travelling from BRC to HWH in Amhemdad howarh exp(train no. 12833), boarding at Vadodara at 01 :55 hrs. She had complain to TTE, but no results.Due to lost of mobile, she is unable to contact her family. Please help. .Her details is as follows, Name Debjani Giri PNR no....
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R
rajesh0111
from Indore, Madhya Pradesh
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TDR Cancellation in irctc

Address:Singrauli, Madhya Pradesh

sir i am cancel ticket in TDR cancellation id-[protected] and tranjection id [protected] AND PNR no-[protected] treval from jablpur(JBP) to habbibgung bhopal (HBJ) date 11 march 2015 time sir actually i come from singrauli and my train late 4 hours than my train miss and i cencelle ticket train no 22188 . but my payment not return in my account in 21 day so sir i requiste palese help me my name rajesh shah, mob no [protected],...
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T
tirathnath sharma
from Mumbai, Maharashtra
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TWICE DEDUCTION OF MONEY

Address:Mumbai City, Maharashtra

SIR TODAY, 1 APRIL 2015 I HAD BOOKED A TICKET FROM AMETHI TO LOKMANYA TERMINUS 12174 UDYOG NAGRI EXPRESS OF 9th JUNE 2015. BUT DUE TO SERVER PROBLEM MY TRANSACTION WAS FAILED AND THE MONEY WAS DEDUCTED FROM MY BANK ACCOUNT TWICE. i.e 3802.47 @2 =7604.94. AND THE TICKET WAS NOT BOOKED EVEN. MY FAILED TRANSACTION ID. [protected]. SO. PLEASE I REQUEST YOU TO REFUND MY MONEY AS EARLY AS POSSIBLE. REGARDS....
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K
kashyaprajendra
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to get back the unbooked ticket`s money

Address:Ranchi, Jharkhand

Dear Sir / Madam I bring to your kind notice that I have tried to book ticket through IRCTC which was failed for unknown reason You are requested to do the needful and arrange to return the amount as per the following details to my account ticket booking attemption on 1st April 2015 . ticket was booked in DHANBAD ALEPPY EXPRESS (13352) total amount of about 4100 rupees isto get back Kindly acknowledge the receipt and intimate the action...
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Address:New Delhi, Delhi

Dear Sir / Madam I bring to your kind notice that I have tried to book ticket through IRCTC which was failed for unknown reason in three numbers of consecutive attempts. During each attempt of booking of tickets money was deducted from my account. The summary of Booking reference numbers and today's (01 April 2015) statement of my saving bank account are attached for your reference. IRCTC Transaction ID no. and Deducted amount against...
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L
Lekshmi Priya
from Bengaluru, Karnataka
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Ticket not booked but Payment Made

Address:Chennai, Tamil Nadu

Train Name: Ananthapuri Express From station : TBM To Station : NCJ Travel Date : 2nd April 2015 Booking Date : 1st April 2015 Ticket : Tatkal Bank Name : HDFC Payment Type : Debit Card Cheque/Ref no :[protected] Amount : Rs.507.47 The payment was made but the ticket was not booked....
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Indranil Chattopadhyay
from Bengaluru, Karnataka
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Non-booking of tickets even though money from a/c debited

Address:Hyderabad, Andhra Pradesh

I tried to book two tickets for myself and spouse for journey from Howrah to Secunderabad on 13 June 2015 by II AC sharp at 8.00 am today, i.e.01 April 2015 when booking for period beyond 60 days but upto 120 days opened. Twice @ Rs.4846.18, i.e. a total of Rs. 9692.36 has been deducted though no ticket was issued on the pretext 'server is busy'. Ultimately I was able to book at 10.50 AM that too tickets not preferred by me. I felt this is...
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S
sk13_mitra
from Kolkata, West Bengal
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refund on ticket not booked but payment made

Address:Kolkata, West Bengal

Transaction ID [protected] dt 01/04/2015 ticket not booked form Howrah to Guwahati in the name SUCHITRA MITRA by 12345 Saraighat Exp for 25 Jul 2015, But payment made for Rs 1361.17 through Net Banking. Bank details:- HDFC BANK. IFSC Code -HDFC0002591. MICR[protected]. A/C No- [protected] Name- SUBRATA KUMAR MITRA. Pl arrang pay at the earliest. Thanks...
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V
Venkat makuny
from Chennai, Tamil Nadu
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NON REFUND OF CANCELLED TICKET MONEY

Address:Chennai, Tamil Nadu

I have cancelled the following 2 tickets and any refund against it.The details of the two tickets are attached below. 1.PNR NUMBER-[protected] Transaction ID-[protected] Train number -12512 Date of booking-18-FEBRUARY-2015 2.PNR NUMBER-[protected] Transaction ID-[protected] Train number -12673 Date of booking-18-FEBRUARY-2015...
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R
richa656
from Jaipur, Rajasthan
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TDR REFUND NOT DONE

Address:Alwar, Rajasthan

Train No.- 14659, PNR- [protected], Tr. ID- [protected], Two 3 tier AC tickets booked on 06/02/2015, Date and Time of journey- 07/02/2015 and 20.55 Hours, Booking Status- CKWL 4, 5, Amount deducted- Rs. 2052.47, After Charting done, Status: one passenger- CNF, other passenger- CKWL 1, One passenger could not travel because of CKWL 1 so TDR filed more than four hours before the journey i.e at 16.40 hours dated 07/02/2015. TDR...
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R
rr530085
from Noida, Uttar Pradesh
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Missing Transaction I.D.

Address:Gautam Buddh Nagar, Uttar Pradesh

Sir, I have booked my e-tickets on 13-mar-15 for journey on 12-apr-15 from NZM to UJN by PNR [protected], and return on 14-apr-15 from UJN to NZM by PNR [protected]. My problem is I have got message of booked tickets but site booked history asking for transaction I.D. and no history showing, please gv my transaction I.D....
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N
Narayan Bung
from Ahmedabad, Gujarat
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Very In-decent and Rude Behaviour At Private Ticket Counter

Address:Pune, Maharashtra

Dear Team IRCTC, I'm very happy with the efforts being taken to develop train services. But I'm afraid with the privatisation being happening these days. For your knowledge I had a very bad experience at an additional current ticket vending counters (mostly privately operated) in the basement of Pune Railway Station. Usually I see that these counters deny to issue Platform Tickets to the Customers. I guess they do not have the right...
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A
arindam.pal
from Bengaluru, Karnataka
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No Refund for almost 2 Month

Address:Mumbai City, Maharashtra

Dear Sir/ Madam, This is heights of irresponsibility of the Indian Railways, irrespective of the board that issues the refund. A meager amount of 2045 INR is taking almost 2 MONTHS to be refunded. I had to face the inconveniences because of your incompetence of the delayed trains and now the inconvenience of not getting my money back. This has gone way out of hand and i have showed enough of patience. Following are my details...
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A
A K Basak
from Bengaluru, Karnataka
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Regarding refund status. Reff No. 1072727

Address:Durg, Chhattisgarh

Dear Sir/Madam, In spite of so many emails and phone conversations my problem is not resolved. It’s testing my patience, hence request you to resolve my issues ASAP. Moreover all my booking histories and details of TDR’s are missing please look into it and resolve my problem. & NOTE: I have filed TDR on[protected], same date was my Date of Journey: PNR No. [protected]. Ticket was for 3 passengers travelling from HWH to...
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D
dharmesh bavaliya
from Pune, Maharashtra
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TDR Filed not yet approved

Address:Mumbai City, Maharashtra

I have filed TDR for not travelling journey on 04-Feb-2015 19:44:41 HRS. However refund is yet to be approved. Below are the details of TDR. Please close this matter as soon as possible. SNo Cancellation ID PNR Number From To Date of Journey TDR Status TDR Filing Date 1 [protected] [protected] ERS BSR 04-Feb-2015 CR Registered 04-Feb-2015 19:44:41 HRS....
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R
rajatmodi1
from Contai, West Bengal
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unable to cancel ticket due to your system failure

Address:Kolkata, West Bengal

Hi IRCTC I had booked a ticket from Koaa to Njp for the 29 the March 2015 with scheduled departure at 20:45. I missed my train and wanted to cancel the ticket to get the refund. The station master said that since the cancellation counter had closed we will get the refund on the next day after 6am In the online portal it showwd the ssystem is down due to system update. I could not cancel due to your fault The pnr number is [protected]...
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deepakr13
from Mumbai, Maharashtra
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Regarding price of edible things

Address:New Delhi, Delhi

Hi Today(29/03/2015) while travelling to New Delhi from kharagpur in the train Purshotam express (12801), I found something very much anyoing, catering people the were charging the customer for any edible thing very ruthlessly. They sell tea for Rs.10 and cold drink at Rs.4o and it's clearly printed the price is Rs.34 . They can sell it at most Rs.36 or Rs.37 by justifying cooling charges but no they are sturd. I got antagonist when I asked...
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M
mayur jugtawat
from Mumbai, Maharashtra
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complaint regarding 139

Address:Bhopal, Madhya Pradesh

What kind of service this 139 is providing ?? Is it making fool of the passengers??. Today on 29 march, 2015 such a disappointed service had been provided by the 139 that has taken my trust from this number. I had missed my train because of 139 service. Train no. 19414Which is scheduled at 8:05 at bhopal junction, according to 139 service it was 1 hr 30min late that too i checked it at 7:30 . Then suddenly when i checked the status of my...
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U
upkar tandon
from Chandigarh, Chandigarh
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Refund under TDR

Address:Jalandhar, Punjab

An e ticket was booked vide PNR [protected] train no. 12204 D.O.J[protected], CC, JUC-NDLS, Dep.05:35, ARVINDER KAUR, J2, 58 fare: 415, sc22.47+PG CHGS. The train could not be boarded and TDR was filed on[protected] at about 5.00 am. The refund has not been received in the bank account till date. Kindly send the refund in the bank account which was debited to make payment. Thanks...
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Address:Hyderabad, Andhra Pradesh

sir/madam, I travelled in 12724 AP exp fro ndls to sc at 0400h on 28 Mar 15 as the train was rescheduled at ndls. My PNR is [protected] and berth No. S9-9. As the waiter of the coach, did not provided water and curd both times at lunch and dinner for Mr. Ali aged 74yrs, he had omplained to the waiter why he did not provided these despite reminders, Mr. Ali also complained that the chapatis provided were of lunch times and hard. He said he...
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