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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: May 21, 2026

Complaints 10882

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1838

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9044

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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 408

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Address: Guntur, Andhra Pradesh

My user ID 'svsbsnl' is reset ed password recently. After done the process system i am working get problem. From that movement user not opening. even i tried the forget pass ward also no use. So I am requesting you please rectify the problem and make me facilitate to use the user id . Thanking you sir expecting early reply s v sankar cell no -[protected] [protected]@yahoo.co.uk

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DEAR SIR/MADAM MY NAME IS DASARATHA RAO I BOOKED TATKAL TICKET TODAY DATE WAITING LIST OF 35. I GO THROGH YOUR TERMS AND CONDITION CHAR SHOULD PREPARE BEFORE TRAIN DEP 3 TO 4 HOURS BEFORE. I WAITED UP 1.15 BY NET STILL WAITING LIST IS 23. I CANCEL TRIP TO SHIRDI AFTER I RECEIVED MES FROM IRCTC IT SAY YOUR TICKET IS CONFIRM. I AM STAYING VALPAI GOA IF IWANT TO GO VASCO BY BUS IT WILL TAKE 2ND HALF HOUR. MY TRAIN IS 3PM IT IS NOT POSSIBLE TO REACH TO VASCO RAILWAY STATION. SO I AM REQUESTING PLEASE REFUND MY AMOUT OF (602.00Rs SIX HUNDRED TWO ONLY) .ONCE AGAIN I AM RERQUESTING PLEASE REFUND MY AMOUT. THANKS AND REGARDS DASARATHA RAO [protected] MOBI NO [protected]@yahoo.com

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Address: Chennai, Tamil Nadu

April 1st I booked my Thakkal Ticket.But i cant get it.amount detected in my account.please consider this mail.plaese refund my amount is 1, 383.71. ;BIL/[protected]/T Chg Rs10 ST Rs1.24/[protected]. my email id : [protected]@ymail.com my user id :mkarthik25

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Address: Patna, Bihar

I BOOK A TICKET UNDER TATKAL SKIM IN RAJDHANI EXPRESS MY TICKET WAS GONE ON WAITING OF 11 THEN I CANCEL THE TICKET MY CANCELLATION ID IS [protected] THEN AFTE TWO DAY I CHECK MY ACCOUNT I GOT NO ANY REFUN MONEY PLEASE GIVE MY REFUND MONEY

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Address: Bangalore, Karnataka

The Transaction bearing the transaction ID [protected], was for reservation of 2 Seats from Mangalore to Bangalore. But due to non - availability of Seats of the Preferred Berth, the seats where not reserved. It says, the payments has been settled, how ever I have not received the same in my Bank A/C so far.

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Iam traveling in 12697, chennai - Trivandrum sup fast exp in B1/ 41. Yesterday I had boarded from Podanur. That time I had asked the attender to change the pillow cover . He had taken the pillow with him and brought back the same without any change. When I asked him, he had shouted on me that he can't buy new pillow for me from Erode .After making a complaint to theTTE only he had changed it. From the mid-night onwards he is switching on the lights of each compartment and making everyone wake up without any reason at each and every half an hour.At 0530 he had switched on the lights of whole compartment and collecting the bedsheets and pillows and was telling that it is rule to switch on the lights at Kazhakkootam but at the same time the trian has just left kollam jn.

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Address: Hyderabad, Andhra Pradesh

When i have been travelling in the train of the Dakshin express that i have been faced a lot of problem 1)Can i know that is the reservation train or passenger train.Because that Even we have the reservation also we have the no place to site or to sleep. 2)The passenger who do not have the ticket also they have been made the journey in this train and there have been site in the reservation site with demand 3)T.C is also not cheeking the tickets in this train those who are travelling with out ticket. 4) Maintenance in this train is also very bad and there is on charging point in the S7 coach. 5)When we have asked the T.C he is not responding. So i hope that this problem is not repeated to any other person. Thank You

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R

Rishmahi

Mar 17, 2024

I have issue regarding my . I know my seat in RAC but someone said to me this seat is mine and my booking is clear .. and two people's seating in S7 55 seat . I told him so times half seat mine and half seat your. But he don't understand yet .. that's why I raised the request.

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Address: Ranchi, Jharkhand

I HAVE BOOKED THE AIR TKT FOR THE JOURNEY FROM DHARMSHALA TO DELHI ON 27TH DEC FOR FOUR PERSONS. ON 22ND DEC THE AIR INDIA CANCELLED MY TKT PNR Z8CK5 ALLOWING FULL REFUND DUE TO OPERATIONAL REASONS. BUT IRCTC HAVE DEDUCTED RS 250+ 1055 AS CANCELLATION FEE WHICH IS NOT IN ORDER AS AIR INDIA BOOKING OFFICE HAS CONFIRMED ABT FULL REFUND. AT LEAST 10 MAILS HAVE BEEN SENT TO IRCTC BUT EVEN AFTER 3 MONTHS THE BALANCE AMT OF 5000 ODD RUPEES HAS NOT BEEN REFUNDED TO ME.

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Address: North 24 Parganas, West Bengal

On 01/04/2015, I tried for ticket booking for the journey from Bandel to Raxoul through Mithila Exp (3A). But I could not success to book my ticket though the payment was made on that time for twice (1) on 01/04/2015 at 08.06 am for Rs. 1046.19 ( Transaction no.[protected] & (2) on 01/04/2015 at 08.28 am for Rs. 1046.19( Transaction no.[protected]. The refund also has not been made till date (05/04/2015). Please refund my hard money without further delay.

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A

ARUP KUMAR BARDHAN

from Ranaghat, West Bengal

Apr 5, 2015

As no payment has been returned, I am not in position to give any point of rating.

A

ARUP KUMAR BARDHAN

from Ranaghat, West Bengal

Apr 5, 2015

No rating.

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Address: Bangalore, Karnataka

The Transaction ID - [protected] Date of booking : 04.04.2015 Amount : Rs.1147.47 Type ; Takal booking The payment from my Internet banking was successful and the amount was deducted but my ticket not booked then I once again booked my ticket . Kindly refund my amount Rs.1147.47 to my account

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Address: Purba Medinipur, West Bengal

hi, Dear sir, i booked to online railway reservation from nisha jain & bhoomi jain to haldia city but we r not got any reservation details like PNR no, SMS, Email confirmation, not taken any print out hence amount Rs. 782 deducted from axis bank net banking. our transaction details below mentioned 04-Apr[protected]Apr-2015) TO TRANSFER INB IRCTC-RAILWAY TICKET BOOK Railway Ticket Booki [protected] TRANSFER TO [protected] MINISTRY OF RAILWAYS E 782.00 kindly confirmed the status of if booked or not booked, if booked kindly confirm the PNR no to [protected]

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B

B2b2B2b2

from Aizawl, Mizoram

May 5, 2017

My name is chandraprakash user id B2b2B2b2 .i have change gmai id
Correct id
[protected]@gmail.com

N

Neelima Menon

from Patur, Maharashtra

Aug 7, 2017

I cancelled my ticket of LTT to NAGPUR on 11/6/17 from ghatkopar station Mumbai nd I was told tht amount vl b credited to my account soon even one nd half month amount is nt credited.
TICKET NO. 74391533
TRAIN NO. 12289
DATE OF JOURNEY.12/6/17

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Address: Kendujhar, Odisha

Sir, I have tried several times to book ticket through your website with my valid user id'satyabhr'.I have entered correct station code of both source and destination code but I always get a message 'enter valid station code.This is really very embarrassing.pl help me as quick as possible.This is very urgent. Thanking you, S.P. Behera cell:[protected] e mail:spbprakash.[protected]@gmail.com

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Address: Bangalore, Karnataka

hi, Dear sir, i booked to online railway reservation from Koppal (KBL) to Bangalore city but we r not got any reservation details like PNR no, SMS, Email confirmation, not taken any print out hence amount Rs. 282 deducted from SBI net banking. our transaction details below mentioned 04-Apr[protected]Apr-2015) TO TRANSFER INB IRCTC-RAILWAY TICKET BOOK Railway Ticket Booki [protected]IG00VFUIB4 TRANSFER TO [protected] MINISTRY OF RAILWAYS E 282.47 kindly confirmed the status of if booked or not booked, if booked kindly confirm the PNR no to [protected]

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Address: Jalgaon, Maharashtra

Due to over sight third ticket was booked between 8 am to 10 am on 1/4/15, amount is also deducted of rs .2913=70 from my account of HDFC Bank Bhusawal. vide Ref No[protected][protected] Indian Railway), pl do the needful for refund of amount of rs. 2913= 70 ps prakash atmaram nagdev [protected]

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Address: Pune, Maharashtra

I have booked Ticked on 1st of April '2015 from Jabalpur to Pune IInd A/c twice but both the time Amount Rs. 3119.94 was debited from my A/c but Ticket was not generated in computer. You are requested to refund Rs. 6239.88/- as early as possible.

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A.K.Dutt

from Mumbai, Maharashtra

Apr 3, 2015

This is my first experiance with you. It depends who you give result.

A

A.K.Dutt

from Mumbai, Maharashtra

Apr 3, 2015

I have booked Ticked on 1st of April '2015 from Jabalpur to Pune IInd A/c twice but both the time Amount Rs. 3119.94 was debited from my A/c but Ticket was not generated in computer. You are requested to refund Rs. 6239.88/- as early as possible.

A

Awdheshsi

from Leh, Jammu and Kashmir

Apr 3, 2015

I have booked ticket on 3rd april.[protected] anvt to ptkc sl tatcal .but not generate tiket and dibeted 808rs my account .so pl refund 808 rs my account

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Address: Chennai, Tamil Nadu

My grandparents were travelling from Tambaram to Kumbakonam at Chennai Express (16853 - Cholan Express) on 29th March, 2015. While we are at the peak of summer and being old they asked me to book tickets in 3AC and so I did the same. But on the day of travel it was a huge disappointment for them since the AC was not at all working. It's just a waste of money and since it was an AC compartment the provision for getting outside air was also blocked. I want you to reimburse my ticket fare.

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Kalyani Ganapathy

from Bengaluru, Karnataka

Apr 3, 2015

Very disappointing

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Address: Thiruvananthapuram, Kerala

The reservation counter at katakkada, trivandrum under southern railway is not opened due to which passengers like who waiting at the counter since 6 I the morning had to return home without booking our tickets..have understood from the locals that it is regular practice. .. Request some immediate steps to b taken so that..people are serious about their work and some monitoring system in place

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pradeepnair

Apr 3, 2015

The counter was not even open @10:30 a.m due to which I could not book the tickets and to travel in general compartment...they are public servants and work on their whimes and fancies.

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Address: New Delhi, Delhi

Sir, On 1/4/2015 morning I am booking the ticket for Delhi to Borivali for 7/6/2015 train no. 12910 and Kopergaon to Delhi for 11/4/2015 train no. 12622. The transactions was completed every time and the amount also deducted 3 times from my PNB a/c and 1 time from my SBI a/c but PNR is issued only for Delhi to Borivali and not for Kopergaon to Delhi. Kindly issued the PNR/Ticket for Kopergaon to Delhi and also return the balance amount to my a/c which are deducted extra. The name of passengers for reservation are as follow:- Dalip Kumar Chhabra 44 Y M Rajni Chhabra 40 Y F Divyank Chhabra 18 Y M Nakul Chhabra 16 Y M Kindly issue the ticket as early as possible, because the amount is deducted from my a/c, so that I am also eligible for the tickets. Thanks, With Regards, Kishan Lal Chhabra Ph.[protected]

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Address: New Delhi, Delhi

Dear Sir / Madam I bring to your kind notice that I have tried to book ticket through IRCTC for booking of e-tickets on 01 Apr 15, ticket not booked but money was deducted from my account. Request arrange to refund the deducted amount which has been deducted from my saving bank account on 01 Apr 15. The failed transaction details of IRCTC Status are as under:- S.No. Transaction ID From To Date of Journey Resr Status Trans.Amt() Trans Date Payment Status Failure Reason 1 [protected] -SV- NDLS 01-Jun-2015 Not Booked 2624.94 01-Apr-2015 Payment Settled FAILED HDFC Bank Amount deduction details are as under:- Date Narration Cheque/Ref. No. Value Date Withdrawal 01 Apr 2015 [protected]-IRCTC_NEW [protected] 01 Apr 2015 11.23 01 Apr 2015 [protected]-IRCTC_NEW [protected] 01 Apr 2015 2, 624.94

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Address: Kottayam, Kerala

I have booked a ticket. I did not get any seat, but money is taken withdrawn from my account. I give the details below Date (Value Date) Narration Ref. No. Debit Credit 01-Apr[protected]Apr-2015) TO TRANSFER INB IRCTC-RAILWAY TICKET BOOK Railway Ticket Booki [protected]IG00UTIQN7 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT 2, 319.94

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