Claimed

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

1
Updated: Mar 21, 2026
Complaints 10879
Resolved
1838
Unresolved
9041
Contacts

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Having problems with Indian Railway Catering & Tourism Corporation [IRCTC]?

File a complaint and get it resolved by Indian Railway Catering & Tourism Corporation [IRCTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 408

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
AKASH ASHISH
from Kolkata, West Bengal
Apr 6, 2015
Report
Copy

Address: Patna, Bihar

I BOOK A TICKET UNDER TATKAL SKIM IN RAJDHANI EXPRESS MY TICKET WAS GONE ON WAITING OF 11 THEN I CANCEL THE TICKET MY CANCELLATION ID IS [protected] THEN AFTE TWO DAY I CHECK MY ACCOUNT I GOT NO ANY REFUN MONEY PLEASE GIVE MY REFUND MONEY
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vignesh Pai
    from Hyderabad, Telangana
    Apr 5, 2015
    Report
    Copy

    Address: Bangalore, Karnataka

    The Transaction bearing the transaction ID [protected], was for reservation of 2 Seats from Mangalore to Bangalore. But due to non - availability of Seats of the Preferred Berth, the seats where not reserved. It says, the payments has been settled, how ever I have not received the same in my Bank A/C so far.
    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I
      itsmejai
      Apr 5, 2015
      Report
      Copy

      Iam traveling in 12697, chennai - Trivandrum sup fast exp in B1/ 41. Yesterday I had boarded from Podanur. That time I had asked the attender to change the pillow cover . He had taken the pillow with him and brought back the same without any change. When I asked him, he had shouted on me that he can't buy new pillow for me from Erode .After making a complaint to theTTE only he had changed it. From the mid-night onwards he is switching on the lights of each compartment and making everyone wake up without any reason at each and every half an hour.At 0530 he had switched on the lights of whole compartment and collecting the bedsheets and pillows and was telling that it is rule to switch on the lights at Kazhakkootam but at the same time the trian has just left kollam jn.
      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kiran.kumar718
        from Hyderabad, Telangana
        Apr 5, 2015
        Mar 17, 2024
        This thread was updated on Mar 17, 2024
        Report
        Copy

        Regard the traine of dakshin express 12722 train number

        Address: Hyderabad, Andhra Pradesh

        When i have been travelling in the train of the Dakshin express that i have been faced a lot of problem 1)Can i know that is the reservation train or passenger train.Because that Even we have the reservation also we have the no place to site or to sleep. 2)The passenger who do not have the ticket also they have been made the journey in this train and there have been site in the reservation site with demand 3)T.C is also not cheeking the...
        Helpful
        2 other people found this review helpful
        2 found this helpful
        1 Comment
        Report
        Copy
        K
        kamlendu kumar
        from Kolkata, West Bengal
        Apr 5, 2015
        Report
        Copy

        Address: Ranchi, Jharkhand

        I HAVE BOOKED THE AIR TKT FOR THE JOURNEY FROM DHARMSHALA TO DELHI ON 27TH DEC FOR FOUR PERSONS. ON 22ND DEC THE AIR INDIA CANCELLED MY TKT PNR Z8CK5 ALLOWING FULL REFUND DUE TO OPERATIONAL REASONS. BUT IRCTC HAVE DEDUCTED RS 250+ 1055 AS CANCELLATION FEE WHICH IS NOT IN ORDER AS AIR INDIA BOOKING OFFICE HAS CONFIRMED ABT FULL REFUND. AT LEAST 10 MAILS HAVE BEEN SENT TO IRCTC BUT EVEN AFTER 3 MONTHS THE BALANCE AMT OF 5000 ODD RUPEES HAS NOT BEEN REFUNDED TO ME.
        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          ARUP KUMAR BARDHAN
          from Ranaghat, West Bengal
          Apr 5, 2015
          Report
          Copy

          Address: North 24 Parganas, West Bengal

          On 01/04/2015, I tried for ticket booking for the journey from Bandel to Raxoul through Mithila Exp (3A). But I could not success to book my ticket though the payment was made on that time for twice (1) on 01/04/2015 at 08.06 am for Rs. 1046.19 ( Transaction no.[protected] & (2) on 01/04/2015 at 08.28 am for Rs. 1046.19( Transaction no.[protected]. The refund also has not been made till date (05/04/2015). Please refund my hard money without further delay.
          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
          As no payment has been returned, I am not in position to give any point of rating.
          No rating.
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Ramyakumarsrihari
            from Bengaluru, Karnataka
            Apr 5, 2015
            Report
            Copy

            Address: Bangalore, Karnataka

            The Transaction ID - [protected] Date of booking : 04.04.2015 Amount : Rs.1147.47 Type ; Takal booking The payment from my Internet banking was successful and the amount was deducted but my ticket not booked then I once again booked my ticket . Kindly refund my amount Rs.1147.47 to my account
            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              am1256
              from Damoh, Madhya Pradesh
              Apr 4, 2015
              Report
              Copy

              Address: Purba Medinipur, West Bengal

              hi, Dear sir, i booked to online railway reservation from nisha jain & bhoomi jain to haldia city but we r not got any reservation details like PNR no, SMS, Email confirmation, not taken any print out hence amount Rs. 782 deducted from axis bank net banking. our transaction details below mentioned 04-Apr[protected]Apr-2015) TO TRANSFER INB IRCTC-RAILWAY TICKET BOOK Railway Ticket Booki [protected] TRANSFER TO [protected] MINISTRY OF RAILWAYS E 782.00 kindly confirmed the status of if booked or not booked, if booked kindly confirm the PNR no to [protected]
              My name is chandraprakash user id B2b2B2b2 .i have change gmai id
              Correct id
              [protected]@gmail.com
              I cancelled my ticket of LTT to NAGPUR on 11/6/17 from ghatkopar station Mumbai nd I was told tht amount vl b credited to my account soon even one nd half month amount is nt credited.
              TICKET NO. 74391533
              TRAIN NO. 12289
              DATE OF JOURNEY.12/6/17
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                satyabhr
                from Kolkata, West Bengal
                Apr 4, 2015
                Report
                Copy

                Address: Kendujhar, Odisha

                Sir, I have tried several times to book ticket through your website with my valid user id'satyabhr'.I have entered correct station code of both source and destination code but I always get a message 'enter valid station code.This is really very embarrassing.pl help me as quick as possible.This is very urgent. Thanking you, S.P. Behera cell:[protected] e mail:spbprakash.[protected]@gmail.com
                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  E
                  ERANNAMR
                  from Bengaluru, Karnataka
                  Apr 4, 2015
                  Report
                  Copy

                  Address: Bangalore, Karnataka

                  hi, Dear sir, i booked to online railway reservation from Koppal (KBL) to Bangalore city but we r not got any reservation details like PNR no, SMS, Email confirmation, not taken any print out hence amount Rs. 282 deducted from SBI net banking. our transaction details below mentioned 04-Apr[protected]Apr-2015) TO TRANSFER INB IRCTC-RAILWAY TICKET BOOK Railway Ticket Booki [protected]IG00VFUIB4 TRANSFER TO [protected] MINISTRY OF RAILWAYS E 282.47 kindly confirmed the status of if booked or not booked, if booked kindly confirm the PNR no to [protected]
                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    panagdev
                    from Dongargarh, Chhattisgarh
                    Apr 3, 2015
                    Report
                    Copy

                    Address: Jalgaon, Maharashtra

                    Due to over sight third ticket was booked between 8 am to 10 am on 1/4/15, amount is also deducted of rs .2913=70 from my account of HDFC Bank Bhusawal. vide Ref No[protected][protected] Indian Railway), pl do the needful for refund of amount of rs. 2913= 70 ps prakash atmaram nagdev [protected]
                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      A.K.Dutt
                      from Mumbai, Maharashtra
                      Apr 3, 2015
                      Report
                      Copy

                      Address: Pune, Maharashtra

                      I have booked Ticked on 1st of April '2015 from Jabalpur to Pune IInd A/c twice but both the time Amount Rs. 3119.94 was debited from my A/c but Ticket was not generated in computer. You are requested to refund Rs. 6239.88/- as early as possible.
                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                      This is my first experiance with you. It depends who you give result.
                      I have booked Ticked on 1st of April '2015 from Jabalpur to Pune IInd A/c twice but both the time Amount Rs. 3119.94 was debited from my A/c but Ticket was not generated in computer. You are requested to refund Rs. 6239.88/- as early as possible.
                      I have booked ticket on 3rd april.[protected] anvt to ptkc sl tatcal .but not generate tiket and dibeted 808rs my account .so pl refund 808 rs my account
                      Helpful
                      Found this helpful?
                      3 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kalyani Ganapathy
                        from Bengaluru, Karnataka
                        Apr 3, 2015
                        Report
                        Copy

                        Address: Chennai, Tamil Nadu

                        My grandparents were travelling from Tambaram to Kumbakonam at Chennai Express (16853 - Cholan Express) on 29th March, 2015. While we are at the peak of summer and being old they asked me to book tickets in 3AC and so I did the same. But on the day of travel it was a huge disappointment for them since the AC was not at all working. It's just a waste of money and since it was an AC compartment the provision for getting outside air was also blocked. I want you to reimburse my ticket fare.
                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                        Very disappointing
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          pradeepnair
                          Apr 3, 2015
                          Report
                          Copy

                          Address: Thiruvananthapuram, Kerala

                          The reservation counter at katakkada, trivandrum under southern railway is not opened due to which passengers like who waiting at the counter since 6 I the morning had to return home without booking our tickets..have understood from the locals that it is regular practice. .. Request some immediate steps to b taken so that..people are serious about their work and some monitoring system in place
                          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                          The counter was not even open @10:30 a.m due to which I could not book the tickets and to travel in general compartment...they are public servants and work on their whimes and fancies.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            neelu46
                            from Delhi, Delhi
                            Apr 3, 2015
                            Report
                            Copy

                            Address: New Delhi, Delhi

                            Sir, On 1/4/2015 morning I am booking the ticket for Delhi to Borivali for 7/6/2015 train no. 12910 and Kopergaon to Delhi for 11/4/2015 train no. 12622. The transactions was completed every time and the amount also deducted 3 times from my PNB a/c and 1 time from my SBI a/c but PNR is issued only for Delhi to Borivali and not for Kopergaon to Delhi. Kindly issued the PNR/Ticket for Kopergaon to Delhi and also return the balance amount to my a/c which are deducted extra. The name of passengers for reservation are as follow:- Dalip Kumar Chhabra 44 Y M Rajni Chhabra 40 Y F Divyank Chhabra 18 Y M Nakul Chhabra 16 Y M Kindly issue the ticket as early as possible, because the amount is deducted from my a/c, so that I am also eligible for the tickets. Thanks, With Regards, Kishan Lal Chhabra Ph.[protected]
                            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              anup ranjan
                              Apr 2, 2015
                              Report
                              Copy

                              Address: New Delhi, Delhi

                              Dear Sir / Madam I bring to your kind notice that I have tried to book ticket through IRCTC for booking of e-tickets on 01 Apr 15, ticket not booked but money was deducted from my account. Request arrange to refund the deducted amount which has been deducted from my saving bank account on 01 Apr 15. The failed transaction details of IRCTC Status are as under:- S.No. Transaction ID From To Date of Journey Resr Status Trans.Amt() Trans Date Payment Status Failure Reason 1 [protected] -SV- NDLS 01-Jun-2015 Not Booked 2624.94 01-Apr-2015 Payment Settled FAILED HDFC Bank Amount deduction details are as under:- Date Narration Cheque/Ref. No. Value Date Withdrawal 01 Apr 2015 [protected]-IRCTC_NEW [protected] 01 Apr 2015 11.23 01 Apr 2015 [protected]-IRCTC_NEW [protected] 01 Apr 2015 2, 624.94
                              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Binesh Varghese
                                from Barnala, Punjab
                                Apr 2, 2015
                                Report
                                Copy

                                Address: Kottayam, Kerala

                                I have booked a ticket. I did not get any seat, but money is taken withdrawn from my account. I give the details below Date (Value Date) Narration Ref. No. Debit Credit 01-Apr[protected]Apr-2015) TO TRANSFER INB IRCTC-RAILWAY TICKET BOOK Railway Ticket Booki [protected]IG00UTIQN7 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT 2, 319.94
                                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  shyam pandurang kharade
                                  from Sindhnur, Karnataka
                                  Apr 2, 2015
                                  Report
                                  Copy

                                  Address: Mumbai City, Maharashtra

                                  Sir, I booked my ticket Train no. 12051/JANSHATABDI EX. from Dadar to Kudal on 1/4/2015. for date 9/4/2015. Ticket was booked but fara amount rs.747/- was deduction from my bank account Canara Bank Vakola Brnch, Santacurz easst, Mumbai-400055. Kindly refund my amount rs.747/- in my account. Transaction No. [protected]. Train no./Name- 12051/JANSHATABDI EX. Date- 1/4/2015.
                                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Deepak Rawat1991
                                    from Mumbai, Maharashtra
                                    Apr 2, 2015
                                    Report
                                    Copy

                                    Address: Mumbai City, Maharashtra

                                    I had booked my tickets with transaction ids as given below- [protected] [protected] Money has been transferred from my account to irctc. However, there is no record in refund, ticket also not booked.By when money will be refunded?
                                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Shankar Mendigeri
                                      from Kolhapur, Maharashtra
                                      Apr 2, 2015
                                      Report
                                      Copy

                                      Address: Sangli, Maharashtra

                                      Sir I booked 1 tatkal ticket for 4 passenger from Miraj to Mathura PRN no.[protected] Transcation ID [protected] / at the time of Chart Prepared 1 passenger got confirm/ remaining 3 are in waiting list i.e CKWL1/ CKWL 2/ CKWL-3 / train departure on29/03/2015 / 3 passengers Tatkal ticket not confirmed hence they were not travel / but till the date IRCTC not refund my amount of 3 passengers /
                                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit