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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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513
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+91 44 2530 0000
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+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 408

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A
AshwaniKumar123
from Kolkata, West Bengal
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Refund Without travelling Ticket Charges

Address:Kolkata, West Bengal

Dear IRCTC, I Ashwani Kumar Presiding of District Gaya of Bihar had booked a Ticket for 3 persons of the Train 123211 HWH Mumbai mail at 10:00 PM from Howrah to Gaya on Dated 05/03/2015.My PNR No.of the ticket was [protected] & Transaction no was [protected] Booking date was 23/02/2015.For late the train We could not journey of the ticket.Our Journey was next train 12307 HWH Jodhpur Ex. at 11:40 PM of same date.My New Ticket PNR...
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A
ankit278
from Indore, Madhya Pradesh
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Didn't receive TDR amount

Address:Shivpuri, Madhya Pradesh

Dear sir- On 30/dec/2014 i have booked an online ticket from PURI TO PNME through mine IRCTC id NJNISHU and due to delay of train for more than 10 hours i couldn't travel through it . Consequently I had filled the TDR with respect to delay for more than 3 hrs on time and also before the departure of the train but till now I haven't received any credit regarding such . I have already filled various complaint with the customer care executive...
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A
Ayan Ahmad
from Bhopal, Madhya Pradesh
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Failed to book ticket - SBI Internet Banking missing from Banks List

Address:Patna, Bihar

Today I tried to book tatkal ticket from IRCTC. I have to travel to Delhi, but I felt deceived by IRCTC. After filling all the details when I went to make payment I was shocked to see that the name of SBI was missing from the list of Internet Banking Banks. I failed to book ticket. I contacted my Bank (SBI) & came to know that SBI has nothing to do with website of IRCTC & the site is maintained by IRCTC. Why the name of SBI was...
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Y
Yogendra Singh Kushwaha
from New Delhi, Delhi
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NOT FOUND FULL REFUND AMOUNT

Address:New Delhi, Delhi

Dear Sir / Madam, This is to inform you that I booked a e-ticket by internet banking ( HDFC Bank ) on date[protected] PNR No- [protected] ), Train No- 12398, Train Name- Mahabodhi Exp . My train's journey date was[protected] and that day this train was late more than 3 hours . So I cancelled this ticket on same date[protected] through File TDR . But I got refund amount only Rs. 85 against PNR No- [protected] in my account . ...
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T
Tejender Kumar Grover
from Ernakulam, Kerala
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cancelled ticket refund not given

Address:Panchkula, Haryana

I got one ticket with PNR no. [protected] of dated[protected] cancelled on the same date more than six hours before the departure of the train. But I have not got the refund so far as more than five months have passed. Kindly arrange to get me my refund at the earliest...
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S
Santosh Kumar
from Patna, Bihar
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Charging Above Rate List

Address:Chandauli, Uttar Pradesh

Respected Sir, A Catering Stall No. 7 (Platform No. 3) just near Geeta Press counter at Mughalsarai Junction (U.P.) is charging the costumer's above the price list issued by Indian Railway. Actual Coffee Rate List Rs/- 7.00 but they are charging Rs/- 10.00. When i discuss him about price list, he replied me in slang word's & told me this is his counter then price will be according to him. Santosh Kumar [protected]...
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S
sanjay kr chaturvedi
from Jamshedpur, Jharkhand
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senior citizen concession not provided.

Address:Mumbai City, Maharashtra

My father who is a senior citizen booked a ticket through travel agent from allahabad to mumbai in Duranto exp for journey date 9th may 2015 but no senior citizen concession is given to him while on ticket from mumbai to allahabad concession was given. please take the matter into account and inform me how to get refund. the ticket detail is as under. PNR[protected] Date of journey 9th May 2015 from Allahabad to Lok manya tilak terminals contact...
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T
tulash
from Kamareddi, Telangana
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amount credit not after ticket cancellation

1. pnr-[protected] amount-1185.00 rupees dated-15.03.2015 at 7.16pm cancelled 2. ticket cancelled pnr no.-[protected] amount-2310 dt.15.03.2015 at 7.08pm above amounts are not credited after cancellation of tickets since three days....
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A
alvinamark22
from Chennai, Tamil Nadu
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TDR filed but amount not received

Address:Mumbai City, Maharashtra

Dear Sir, I filled the TDR for my Train No./Name: 01091 / CSTM MAO SPL. . My train was late by more than 10 hrs. So I didn't travelled. Below are the details for your reference Transaction ID: [protected] PNR No: [protected] Train No./Name: 01091 / CSTM MAO SPL Date of Journey: 09-Feb-2015 Date Of Boarding: 09-Feb-2015 Class: THIRD AC (3A) From: MUMBAI CST (CSTM) To: MADGAON (MAO) Boarding: MUMBAI CST (CSTM) Resv Upto:...
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P
pcpanda
from Mumbai, Maharashtra
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NON RECEIPT OF REFUND

Address:Khordha, Odisha

I have cancelled the following tickets but not received refunds until now Refund Status S.No. Transaction ID Transaction Date CancellationID /RefundID Transaction Type Trans.Amt() Refund.Amt() Bank Refund Status Refund Date 1 [protected] 02-Mar-2015 [protected] CANCELLED 5002.47 4665.0 ICICI REFUNDED 03-Mar-2015 2 [protected] 02-Mar-2015 [protected] CANCELLED 5147.47 4810.0 ICICI REFUNDED 03-Mar-2015 Kindly look into...
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R
ramesh_rewari
from Rewari, Haryana
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Food Quality is Very Poor and Water Supply in Washroom

Address:Rewari, Haryana

Hi - Yesterday (16th March_15)I visited in Rajdhani Exp from Kolkata to New Delhi, my PNR no is [protected], alloted birt was A1, 36, Its bad exprience in Rajdhani Exp, There is no water in Washroom and food quality is also very poor, secondly Staff was not co opreative, Coach is very dirty there is no cleaning staff, Regards, Kaushal Kumar [protected]...
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S
such in bats
from Mumbai, Maharashtra
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not refunded ticket cancelled amount

Address:Bhiwani, Haryana

On dated 6 march 2015 a ticket which pnr no is [protected] from bnw to asr was cancelled but refund amount of rs 555 has not received of said cancelled ticked till yet . Further confirmetion of refund amount has already been received on 6 march 2015 from irctc through sms. Hence it is requested to take necessary action an may please refund the said amountvof cancelled ticket...
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A
anupanda
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behaviou of tt

actully i am travelling in howrah ahm xps...nd by mistake i take the train of super xpress nd i hv the normal general ticket... i accept that was my mistake...by tt came nd shouted at me nd force by leave the train by saying """ nikal jao trin se nd pushing me backside...""""" Is it the right procedure???? i dnt knw his name..bt i want to punish him ... kindly help??????...
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H
H.S Khan
from Kolkata, West Bengal
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Transaction ID: 100000156592133

Address:Patna, Bihar

Hi Please note that vide Transaction ID : [protected] being departed from Tatanagar to Patna on 20th January 2015, the said train have been cancelled by Railway. Self have tried to cancelled the said ticket, but failed to do so. Thereafter, after confirmation from customer care department due to 'cancellation option' have not been functional, we have done TDR on[protected] in midnight. As per customer care confirmation, the...
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R
ramesh_rewari
from Rewari, Haryana
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Food Quality is Very Poor

Address:Rewari, Haryana

Hi - I have visited NDLS to Kolkata dated on 6th March_15 in Rajdhani Exp having PNR no [protected], at the time of travel dinner served in train, FOOD quality is very poor, Today (16th March_15 )i am travling returns from Kaolkata to NDLS in Rajdhani Exp, having PNR no [protected], my coach no A1 birth no 36, , I requested to u please help to provide good in train at the time, Regards, Kaushal Kumar [protected]...
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D
Daya Shankar Prajapati
from Mumbai, Maharashtra
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booking failed & amount deducted

Address:Lucknow, Uttar Pradesh

Dear Sir I have booked cricket booking transaction id is[protected] booking failed and amount from my account deducted rupees 230.38 so please do the needful for my refund thank & regards Daya shankar prajapati mobile number[protected]...
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M
Meenu Charaya
from Gurgaon, Haryana
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IRCTC - tdr full amount not refunded as train was late more than 3 hrs

Address:Sri Ganganagar, Rajasthan

sir. i have filed tdr request as my train 13008/U A TOOFAN EXP was late for more than 3 hrs on Date Of Boarding: 30-Dec-2014. and 3 passengers ticket was filed as tdr and total amount was 1950 but 970 rs is refunded, my whole amount is not refunded. kindly see and take some action. Please check below ticket deatils: Transaction ID: [protected] PNR No: [protected] Train No./Name: 13008/U A TOOFAN EXP Date of Journey: 30-Dec-2014 Date...
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M
Mohanxlsuper
from Chennai, Tamil Nadu
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Injustice in clearing the RAC

Address:Chennai, Tamil Nadu

Dear Sir, I am using the pandian express (12637 & 12638) since last 5 years by booking in advance, When I am travelling the RAC will be cleared on the basis of " First come first served". But last two months the clearing RAC in above train is not happened like this. For Example my pnr number for last travel by using that train is [protected].When it was booked 45 days back I am in W/L 67, then turned in to RAC.But I came to know...
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R
Rahina Abubacker
from Puducherry, Puducherry
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train delay 16528

Kannur-yeshwanthpur express 16258 has been continuously running late. I have been regularly travelling in this train for weekends and 5.05 am it is supposed to reach hosur...it has not reached unitill 8am On 16.03.2015. And then it is kept held for another one hour at hosur. People travelling in this train have work on mondays and with the expectation of reaching early travel in this train. even my duty timing is 8.30 at madiwala...and...
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N
NITIN SHARDA
from Delhi, Delhi
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buglarly

Address:Jhajjar, Haryana

train no 15910 avadh assam exp 15/03/2015 lalgarh to Bahadurgarh seat no 2ac 25 & 27 Nitin Sharda .lost my purse red colour . Chain pulling near jhakhal railway statIon .he picked my purse and other purse and run throug .pls tell what is security about your passenger .your attendant is not here .no security is here .pls tellll...
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