Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

catering stalls of mughalsarai and gaya are charging more money that the marked price.and these high price are applicable for all product like tea, coffee, chips, coldrink, water bottle.each and every stall sell the product at higher price then that of the market price.if we question then they say if want to take it then take or get away from there.they are just making profit from our weakness.such thing should be stop or it is very shameful for all o[censored]s that these kind of people are cheating every one i, e foreign tourist also

Amount not refunded by IRCTC against PNR No. [protected] Dt.09.12.2014 against Train No. 15159 From Allahabad to Durg TDR File on 09.12.2014. I have booked ticket throught IRCTC which was waiting ticket of Three person but only one person ticket confirmed so I have canceled all ticket on proper time (10 Hr before on train arriaval) and File TDR. No body travelling in this ticket. It has passed more than three month but amount not refunded by IRCTC. Please look into the matter. I have sent several request to Irctc on "[protected]@irctc.com" but they have typed answer that they refund my amount when railway will refund it. Meanwhile I ask about related PNR to "The Chief Commercial Manager(Refund) SECR He informed my by Phone that your amount has refunded to Irctc on 16.02.2015. Please help me to get refund of Canceled ticket. This is the third time Irctc not refunded my amount earlier they have not refunded against PNR No.[protected] Dt.30.10.2013 (Cancel Ticket due to 1 passenger not travelling) PNR NO.[protected] 25.12.11( Tranin late more than three hour)

Dear IRCTC, I Ashwani Kumar Presiding of District Gaya of Bihar had booked a Ticket for 3 persons of the Train 123211 HWH Mumbai mail at 10:00 PM from Howrah to Gaya on Dated 05/03/2015.My PNR No.of the ticket was [protected] & Transaction no was [protected] Booking date was 23/02/2015.For late the train We could not journey of the ticket.Our Journey was next train 12307 HWH Jodhpur Ex. at 11:40 PM of same date.My New Ticket PNR No was [protected] dated 05/03/2015 at 10:02 PM.For Refund my old Ticket Price i have already a TDR File to IRCTC The TDR Reg.No was CCR110315W55846 Cancelling ID-[protected] TDR Filing Date and Time 06th Mar 2015 at 00:38:44Hrs But The Feedback of TDR is ( Reason for Repudiate TDR: As per chart, passenger has travelled). We Suffered from IRCTC for the result of TDR File because without journey how it was tell passenger has travelled. Now we request you see my matter and arrange refund my without travelling ticket price.I should be Thankful to you if you follow my matter as early as possible. Thanking you,

Dear IRCTC, I Ashwani Kumar Presiding of District Gaya of Bihar had booked a Ticket for 3 persons of the Train 123211 HWH Mumbai mail at 10:00 PM from Howrah to Gaya on Dated 05/03/2015.My PNR No.of the ticket was [protected] & Transaction no was [protected] Booking date was 23/02/2015.For late the train We could not journey of the ticket.Our Journey was next train 12307 HWH Jodhpur Ex. at 11:40 PM of same date.My New Ticket PNR No was [protected] dated 05/03/2015 at 10:02 PM.For Refund my old Ticket Price i have already a TDR File to IRCTC The TDR Reg.No was CCR110315W55846 Cancelling ID-[protected] TDR Filing Date and Time 06th Mar 2015 at 00:38:44Hrs But The Feedback of TDR is ( Reason for Repudiate TDR: As per chart, passenger has travelled). We Suffered from IRCTC for the result of TDR File because without journey how it was tell passenger has travelled. Now we request you see my matter and arrange refund my without travelling ticket price.I should be Thankful to you if you follow my matter as early as possible. Thanking you,

Dear IRCTC, I Ashwani Kumar Presiding of District Gaya of Bihar had booked a Ticket for 3 persons of the Train 123211 HWH Mumbai mail at 10:00 PM from Howrah to Gaya on Dated 05/03/2015.My PNR No.of the ticket was [protected] & Transaction no was [protected] Booking date was 23/02/2015.For late the train We could not journey of the ticket.Our Journey was next train 12307 HWH Jodhpur Ex. at 11:40 PM of same date.My New Ticket PNR No was [protected] dated 05/03/2015 at 10:02 PM.For Refund my old Ticket Price i have already a TDR File to IRCTC The TDR Reg.No was CCR110315W55846 Cancelling ID-[protected] TDR Filing Date and Time 06th Mar 2015 at 00:38:44Hrs But The Feedback of TDR is ( Reason for Repudiate TDR: As per chart, passenger has travelled). We Suffered from IRCTC for the result of TDR File because without journey how it was tell passenger has travelled. Now we request you see my matter and arrange refund my without travelling ticket price.I should be Thankful to you if you follow my matter as early as possible. Thanking you,

Dear sir- On 30/dec/2014 i have booked an online ticket from PURI TO PNME through mine IRCTC id NJNISHU and due to delay of train for more than 10 hours i couldn't travel through it . Consequently I had filled the TDR with respect to delay for more than 3 hrs on time and also before the departure of the train but till now I haven't received any credit regarding such . I have already filled various complaint with the customer care executive and many a times my case has been re-opened but no actions have been taken till now.I have also mailed to them several times but no reply has been made to it either.Sir it has been more than 3 months since I have booked my ticket but no action has been taken by the railway authority .Other details regarding my booking are as follows:- PNR no.-[protected] transaction id - [protected] cancellation id- [protected]

Today I tried to book tatkal ticket from IRCTC. I have to travel to Delhi, but I felt deceived by IRCTC. After filling all the details when I went to make payment I was shocked to see that the name of SBI was missing from the list of Internet Banking Banks. I failed to book ticket. I contacted my Bank (SBI) & came to know that SBI has nothing to do with website of IRCTC & the site is maintained by IRCTC. Why the name of SBI was...

Dear Sir / Madam, This is to inform you that I booked a e-ticket by internet banking ( HDFC Bank ) on date[protected] PNR No- [protected] ), Train No- 12398, Train Name- Mahabodhi Exp . My train's journey date was[protected] and that day this train was late more than 3 hours . So I cancelled this ticket on same date[protected] through File TDR . But I got refund amount only Rs. 85 against PNR No- [protected] in my account . . As per railways rule ... (1) Train Running More than Three hours Late:- Full refund is permissible if refund is obtained/online TDR filed before actual departure of the train. (2) After preparation of charts, the user shall have to file online TDR for claiming refund. The refund case will be decided by Railways. The TDR can be filed by the same user who books the ticket. After receipt of the refund amount from Railway, it shall be credited in the same account through which booking was made through opted payment gateway. In spite of why did refund only Rs. 85 for this transaction ??? Please take quick action !!! I, therefore request you to please provide me full refund in my account as soon as possible... Dear Sir / Madam, My full detail is given below... User Id- yogiraj087 Name- Yogendra Singh Kushwaha Residential Address- Vill+ Post- Purdil Nagar, Locality- Garh, Teh- S. Rao, Distt- Mahamaya Nagar ( Hathras ), Pin- 204214 Office Address -Om Logistics Ltd, 130 Transport Center, Panjabi Bagh, New Delhi, Pin-10034 Date of birth[protected] Registered mobile number- [protected] Alternative Mobile No- [protected]

I got one ticket with PNR no. [protected] of dated[protected] cancelled on the same date more than six hours before the departure of the train. But I have not got the refund so far as more than five months have passed. Kindly arrange to get me my refund at the earliest

Respected Sir, A Catering Stall No. 7 (Platform No. 3) just near Geeta Press counter at Mughalsarai Junction (U.P.) is charging the costumer's above the price list issued by Indian Railway. Actual Coffee Rate List Rs/- 7.00 but they are charging Rs/- 10.00. When i discuss him about price list, he replied me in slang word's & told me this is his counter then price will be according to him. Santosh Kumar [protected]

My father who is a senior citizen booked a ticket through travel agent from allahabad to mumbai in Duranto exp for journey date 9th may 2015 but no senior citizen concession is given to him while on ticket from mumbai to allahabad concession was given. please take the matter into account and inform me how to get refund. the ticket detail is as under. PNR[protected] Date of journey 9th May 2015 from Allahabad to Lok manya tilak terminals contact no. [protected]

1. pnr-[protected] amount-1185.00 rupees dated-15.03.2015 at 7.16pm cancelled 2. ticket cancelled pnr no.-[protected] amount-2310 dt.15.03.2015 at 7.08pm above amounts are not credited after cancellation of tickets since three days.

Dear Sir, I filled the TDR for my Train No./Name: 01091 / CSTM MAO SPL. . My train was late by more than 10 hrs. So I didn't travelled. Below are the details for your reference Transaction ID: [protected] PNR No: [protected] Train No./Name: 01091 / CSTM MAO SPL Date of Journey: 09-Feb-2015 Date Of Boarding: 09-Feb-2015 Class: THIRD AC (3A) From: MUMBAI CST (CSTM) To: MADGAON (MAO) Boarding: MUMBAI CST (CSTM) Resv Upto: MADGAON (MAO) Quota: TATKAL (CK) Ticket Type: E-Ticket Payment Option: CITI BankTicket Charge: 4080.0 Service Charge: 22.47 Total: 4102.47 The amount is not refunded. and the current status is - CR Registration Request you to please look into this matter and kindly initiate my refund. Thank you.

I have cancelled the following tickets but not received refunds until now Refund Status S.No. Transaction ID Transaction Date CancellationID /RefundID Transaction Type Trans.Amt() Refund.Amt() Bank Refund Status Refund Date 1 [protected] 02-Mar-2015 [protected] CANCELLED 5002.47 4665.0 ICICI REFUNDED 03-Mar-2015 2 [protected] 02-Mar-2015 [protected] CANCELLED 5147.47 4810.0 ICICI REFUNDED 03-Mar-2015 Kindly look into the matter and refund positively PCPanda

Hi - Yesterday (16th March_15)I visited in Rajdhani Exp from Kolkata to New Delhi, my PNR no is [protected], alloted birt was A1, 36, Its bad exprience in Rajdhani Exp, There is no water in Washroom and food quality is also very poor, secondly Staff was not co opreative, Coach is very dirty there is no cleaning staff, Regards, Kaushal Kumar [protected]

On dated 6 march 2015 a ticket which pnr no is [protected] from bnw to asr was cancelled but refund amount of rs 555 has not received of said cancelled ticked till yet . Further confirmetion of refund amount has already been received on 6 march 2015 from irctc through sms. Hence it is requested to take necessary action an may please refund the said amountvof cancelled ticket

actully i am travelling in howrah ahm xps...nd by mistake i take the train of super xpress nd i hv the normal general ticket... i accept that was my mistake...by tt came nd shouted at me nd force by leave the train by saying """ nikal jao trin se nd pushing me backside...""""" Is it the right procedure???? i dnt knw his name..bt i want to punish him ... kindly help??????

Hi Please note that vide Transaction ID : [protected] being departed from Tatanagar to Patna on 20th January 2015, the said train have been cancelled by Railway. Self have tried to cancelled the said ticket, but failed to do so. Thereafter, after confirmation from customer care department due to 'cancellation option' have not been functional, we have done TDR on[protected] in midnight. As per customer care confirmation, the said refund amount will be transfer to my account with 6 to 7 working days. But till date the said have been refunded back. Enclosed all relevant details for your ready reference. Please do the needful at the earliest. Regards P Kumar

Hi - I have visited NDLS to Kolkata dated on 6th March_15 in Rajdhani Exp having PNR no [protected], at the time of travel dinner served in train, FOOD quality is very poor, Today (16th March_15 )i am travling returns from Kaolkata to NDLS in Rajdhani Exp, having PNR no [protected], my coach no A1 birth no 36, , I requested to u please help to provide good in train at the time, Regards, Kaushal Kumar [protected]

Dear Sir I have booked cricket booking transaction id is[protected] booking failed and amount from my account deducted rupees 230.38 so please do the needful for my refund thank & regards Daya shankar prajapati mobile number[protected]