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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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+91 44 2530 0000
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+91 11 3934 0000
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Mobile
+91 11 2331 1263
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+91 11 2331 1264
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Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 406

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K
K.ARUNACHALAM7568
from Rajkot, Gujarat
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PNR No 4514135629 - Refund of cancelled ticket

Address:Krishnagiri, Tamil Nadu

I have booked an e-ticket on 03.11.2014 Train No 17236 for travelling from TEN to HSRA on 31.12.2014 for 4 persons vide PNR No [protected]. I have cancelled 2 passengers out of 4 on 25.12.2014. I have received SMS from IRCTC stating that 2 tickets were cancelled and Rs 510.00 would be credited to my account.But till date the amount has not been credited. I have already lodged a complaint with IRCTC on 06.02.2015 vide Complaint No W/SW/SBC/[protected]....
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R
Rajendra Misra
from Sikar, Rajasthan
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AC coach was not attached

Address:Lucknow, Uttar Pradesh

I have booked a ticket in AC Coach (CC) in intercity Express on dated 22.03.2015 for journey date[protected] from BDL to LKO. Transaction ID-[protected] and PNR no-[protected]. but on that date there was no AC coach in that train so we suffered a lot. please refund my difference amount because we travelled in general class. thanks...
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M
manishkhandelwal.skit
from Delhi, Delhi
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TDR Cancelled

Address:Jaipur, Rajasthan

Sir, i have filled TDR for PNR No.-[protected] on same day with reason " TRAIN DELAY MORE THAN THREE HOUR AND PASSENGER NOT TRAVELLED. IN TDR Status it is showing TDR Status: TDR Repudiate Reason for Repudiate TDR: Delay in online TDR filing / TDR filed after 30 days...
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A
amitmed83
from Bengaluru, Karnataka
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TDR not settled even after 4 month

Address:Bangalore, Karnataka

Dear IRCTC team pls note that I do frequent ticket booking on IRCTC.com for hassle free transaction. One of my TDR is not yet settled after giving so many reminders. it's been a long time to get a revert on the same. TDR was filled Reference No: [protected]. I did not travelled as we had connecting flight and we applied for TDR on the same day as the chart was prepared..kindly do the needful to settle the transaction of the same....
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P
Pavitraa
from Chennai, Tamil Nadu
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Deducting amount from SBI

Address:Coimbatore, Tamil Nadu

I have booked railway tickets on 24/03/2015. Its total cost is 600. They deducted Rs. 11.24 as tax for each bookings. Then they have deducted Rs.11.25 on 26/03/2015 without prior information. i would like to know the reason for deducting amount from my account. Kindly resolve the issue....
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R
railwayclaim
from Dhamtari, Chhattisgarh
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Request for Refund of Amount

Address:Kolkata, West Bengal

Dear Sir, This is to inform you that I had a ticket for 4 persons for travelling from Rajgangpur to Howrah on 07.10.2014. But unfortunately one was confirmed & rest three was waitlisted. So naturally the confirmed passenger traveled & rest of the three persons did not travel. The TTE has given me a TDR / GR certificate for refund of the fare for that 3 persons. I claimed the same in online in TDR site. They have given...
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Address:Bangalore, Karnataka

I travel in 12863 - howrah Yeshwantpur train quite very frequently and noticed that the ladies compartment in this train is filled only by males where in the ladies who get In hardly find place even to stand. Why is that this situation is not questioned by police and the benefits though given to women they're not getting benefitted....
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B
Bhakti Baheti
from Mumbai, Maharashtra
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Inconvenience at retiring rooms at Thane, MH

Address:Thane, Maharashtra

Myself, Ms. Bhakti Baheti and Mr. Ujjwal Baid had booked two dormitory rooms online at Thane Station (MH) on 28th Feb. and the check in date was 20th March, 2015. I had specified gender as 'female', had paid the charges and booking was successful. However, when we reached there, we came to know that the dormitory was only for gents and ladies were not allowed. If this is the case, I should not be allowed to book the room itself. It caused...
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P
pratap sarkar
from Indore, Madhya Pradesh
May 3, 2023
This thread was updated on May 3, 2023
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regarding rate of water bottle price

Address:Bhopal, Madhya Pradesh

Name-pratap sarkar Work-indian navy PNR:[protected], TRAIN:11016, DOJ:26-03-15, SL, BPL-ET, Dep:12:00, PRATAP SARKAR, S5 63, Fare:140, SC:11.24+PG CHGS I had need a water bottle and i asked to the pantry pls give me a water bottle they told me that our water bottle price 20/_rs but i told them that water bottle price is 15 rupees then why you r taking 5 rupees extra they miss behave with me and told me that you can do whatever you...
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D
devashish jana
from Noida, Uttar Pradesh
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My amount of money is deducted but ticket not booked yet

Address:Indore, Madhya Pradesh

hello, i have booked a e-ticket from howrah (hwh) to indore (indb)... my money has been deducted from my bank account but ticket has not been book yet... So, i want the refund of the money.. you can check the screenshots.. please help transaction ID : [protected] you can check.. please help....
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Address:New Delhi, Delhi

I have to visit some place with my family but new rule is getting as obstacles for booking family ticket between 8 - 12 . Ur site saying after 12 noon u can book ticket for family's .How? After 12 all seats will go to WL then how I conform by ticket through online .Instead of this "One Ticket Can Be Booked Online " Ur site can stop giving service.why Ur online booking service is opened for told others that we have some kind of website that...
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A
anirudh phanimadhav
from Hyderabad, Telangana
May 27, 2023
This thread was updated on May 27, 2023
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17233 bhagyanagar express

Address:Hyderabad, Andhra Pradesh

Dear Irctc Bhagyanagar express 17233 is the worst operated train in SCR circle. It never reaches destination on time. Why not please try operating it on time?. If there are some other express trains which need to cross this, then why not operate this in another time window?. Please improve the train on time running performance. Specially the timing followed by this train on 25-March 2015 has been pathetic. Thanks....
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S
srikanth yannana
from Hyderabad, Telangana
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REFUND FOR TICKET WHICH WAS FILED TDR

Address:Hyderabad, Andhra Pradesh

i had filled the tdr FOR THE PNR NO:pnr no:[protected] on December 2014 but up to now i didn't get the refund and not responding to any mail you can check out the required details bellow TDR Details Reason For TDR: Party Partially Confirmed/Waitlisted And Waitlisted Passengers Did Not Travel. TDR Filing Date: 08-Dec-2014 16:38:25 HRS TDR Status: CR Registered Cancellation ID: [protected] TDR Zone: EAST COAST RAILWAY (EO) regards y.srikanth [protected]...
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J
jijo_p
from Ernakulam, Kerala
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Parking area related issue

Address:Kannur, Kerala

Could you please provide me the details, How the railway fixes the parking fee in different stations, I faced large different amount from station to station. First thing, i did not get the computerized slip from the parking area holder's, i only get the slip (small with manually entered the amount). He said that, for the Vehicle car, the rate is 50 per day. If i park the vehicle for 5 days the amount will be 250 (50*5). Is it right amount,...
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S
sajal55
from Bengaluru, Karnataka
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Cancel ticket refund

Address:Jabalpur, Madhya Pradesh

I cancelled one ticket on 31 oct 2014 after chart preparation, so that time i filled TDR Now tdr status is CR registered, but now 4 months gone i did not get any refund on this cancelled ticket : please find attachment with this complaint...
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R
rajashekharbr
from Coimbatore, Tamil Nadu
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uncleanliness in the S1 coach of 16570 train

Address:Hyderabad, Andhra Pradesh

The train number 16570 kcg to ypr express on 19th March 2015. We had unpleasant experience in coach# S1 had stincking smell, unclean berths and too many cockroaches. It was worst experience I had in the 16570 train as i entered the train miserably I was not able sit on the berths allotted to me that had lot of dust and dirt on top of it. I myself cleaned the S1 56 and 53 berths allotted to us for travelling and we could not have lunch...
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V
Vinay Deshmukh
from Korba, Chhattisgarh
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wrong penalty by TTE

my self vinay deshmukh, i have booked ticket PNR No: [protected]. my parents are travelling with this ticket, ticket has booked for 4 person. During ticket checking TTE said ticket has booked for 3 person not for 4 person and he took penalty of RS435 which is wrong. I request you to IRCTC should take action against it. please find Challen Serial No - 0121555. copy of booked ticket is attached as proof with this complaint...
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A
abhijit singh 7787
from Etawah, Uttar Pradesh
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WRONG INFORMATION ABOT TRAINS

Address:Ajmer, Rajasthan

i saw trains from jaipur to ajmer &; IRCTC shows "SARVODAYA EXP"&; they dont show dat d train is "SUPERFAST".so i take express train ticket & i am "FINED" by "250 RS"... WAT RIDICULUS IN DIS &; THEN T.C. SAYS ME YOU HAVE TO COMPLAIN IRCTC, WE HAVE NO CONNECTION TO IRCTC &; WE ARE NOT RESPONSIBLE FOR WRONG INFORMATION, & THEN HE SAYS RAILWAY ALSO NOT RELY ON IRCTC HOW SHAMELESS FOR COUNTRY IN WHICH PEOPLE DREAM OF...
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V
vikasgupta771
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TICKET WAS NOT BOOKED

Address:Sirsa, Haryana

r/s on 23march 2015 i booked a ticket from Bathinda to Chandigarh on IRCTC portal.i pay the money using internet banking of SBP.sir my balance(rs566.24) has been deducted into my account but my ticket was not booked.the transaction Ref no is IG00TUFSZ5.so i requested you to please refund my money as early as possible....
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S
shobha pathak
from Kandra, Jharkhand
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Not refund amount of 3 tickets from SBP to RMT(260 Rupees X 3)

Sir, , I had booked 3 tickets of sambalpur - Banaras exp from SMP to RMT on dated 21 January 2015.The train get cancelled due to some unavoidable reasons but yet now money didnot get returned in my account.I had booked ticket from irctc myself account but now the previous ticket has get lost....
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