Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

my self vinay deshmukh, i have booked ticket PNR No: [protected]. my parents are travelling with this ticket, ticket has booked for 4 person. During ticket checking TTE said ticket has booked for 3 person not for 4 person and he took penalty of RS435 which is wrong. I request you to IRCTC should take action against it. please find Challen Serial No - 0121555. copy of booked ticket is attached as proof with this complaint

i saw trains from jaipur to ajmer &; IRCTC shows "SARVODAYA EXP"&; they dont show dat d train is "SUPERFAST".so i take express train ticket & i am "FINED" by "250 RS"... WAT RIDICULUS IN DIS &; THEN T.C. SAYS ME YOU HAVE TO COMPLAIN IRCTC, WE HAVE NO CONNECTION TO IRCTC &; WE ARE NOT RESPONSIBLE FOR WRONG INFORMATION, & THEN HE SAYS RAILWAY ALSO NOT RELY ON IRCTC HOW SHAMELESS FOR COUNTRY IN WHICH PEOPLE DREAM OF BULLET TRAIN...EXTREEMLY SHAMEFUL..HOW SHAMEFUL RESPONSE FROM T.C.DAT HE SYAS RAILWAY HAS NO CONNECTION WITH IRCTC...

r/s on 23march 2015 i booked a ticket from Bathinda to Chandigarh on IRCTC portal.i pay the money using internet banking of SBP.sir my balance(rs566.24) has been deducted into my account but my ticket was not booked.the transaction Ref no is IG00TUFSZ5.so i requested you to please refund my money as early as possible.

Sir, , I had booked 3 tickets of sambalpur - Banaras exp from SMP to RMT on dated 21 January 2015.The train get cancelled due to some unavoidable reasons but yet now money didnot get returned in my account.I had booked ticket from irctc myself account but now the previous ticket has get lost.

dear sir we are regester user irctc but i missing to user id and pasword.i reqest you plese provied my user id and pasword .name...pankaj govind rao mobile no...[protected] email id...[protected]@gmail.com date of birth...01/01/1978

Dear reader Myself Amrit couple of years ago I created an id on IRCTC but unfortunately I forgot my user id as well as my password as I was not frequently using my account . The problem further persisted when ever I wanted to create a new id it says your email id and mobile number is registered with us as A[protected] and when I click on reset password it says your id doesn't exist . Hence due to this I cannot create a new id on IRCTC ......

Dear Sir, I filed a TDR on 27th December (Reference No for this is :[protected], PNR Number [protected]). On contacting the irctc, I was informed that the railways have rejected my case on the ground that their record says 'Passenger travelled" I already conveyed that on the same day and in same train, I traveled along with 4 other passengers in 3AC (PNR number [protected]) I have been seeking for an answers since then, but no action has been taken so far. Please do the needful. Thanks Vishal

Dear Sir, This is to inform you that In advance ticket option there is Ticket available till 7.59 AM 435 Tickets but the Advance time 8.00 AM all tickets are book showing waiting 345. What is this all the Dalaal or Railway agents involve in the Advance Ticket Booking.

This is regarding the Train no : 12737 (Gowtami Super fast Express). Train is always running delay in reaching destinations especially for reaching Secunderabad. Even it is a Super Fast Express everytime train making delay almost like 1 hour. I use to take this train for travelling to hyderabad and faced same problem everytime and today as well. Please give train preference as SUPER FAST Express or stop collecting Super fast charges of Rs. 30 on tickets. I hope this problem will resolve in future.

Sir, This is with reference to a transaction undertaken on the IRCTC website. The status of booking of the concerned ticket shows as FAILED though the amount has been debited from my bank account. The details of the booking are as follows : Transaction ID : [protected] Train No. : 12620 Date of Journey :[protected] From : Mulki To : Thane Kindly oblige.

I tried to book a ticket for travail by train no 12164 Chennai exp from MS to GTL by 1A class on 29/3/15 yesterday (21/3/15). Twice I tried but on both occasions I did not get the ticket but only a message that 'transaction not completed due to error'. Nut in both occasions the amount of Rs1162.47 has been collected as confirmed by SBI net services through which the amount was paid and the transaction reference read as IGOOTPDHW5 dated 21/3/15 at 08:26:09 hrs and ref no IGOOTPDCQ1 dated 21/3/15 at 08:23:23 hrs This is a bad experience making me wonder if this is a ploy to get more money from customers. Please ensure the amount of Rs2324.94 is refunded and such errors do not take place Regards Herbert

Dear sir. I am traveling by Rapti Sagar express(12511) from Gorakgpur to Chennai on dated 22nd March 2015. I have bought Aloo bonda but surprise to see prepaired quality of Aloo bonda. Without clean properly and remove Potato skin Bonda prepaired. Its difficult to eat. Even after noticed catering people are not replying properly as well. I never expect this type of quality and service from Reputed company. Kindly take suitable action . Thanks and regards Mohammad Ateeq

Respected Sir/Madam - I have booked two tickets for my sister and family for travel from Aluva to Kannur and back to Aluva on March 21st, 2015. The travel date is March 22, 2015 and the ticket was tatkal booking. I was booking ticket from Aluva to Kannur, from bank transaction page to irctc page was taking a long time and finally it failed and I was logged off. Again I started from scratch and made payment and booked the tickets (PNR #[protected] – Train no 16305). I was expecting the first failed transaction amount to credit back to my account in few days as this was usual scenario with tatkal. But first booking booked a ticket have same details (PNR #[protected] - Train no 16305). Same issue happened with return ticket also (PNR #[protected] & [protected] – Train no 16348). I realized this double booking only when my sister boarded train today morning and two seats were allocated for them. I know as it is tatkal ticket I won’t get a refund, but still I have cancelled a transaction (PNR #[protected] – Train no 16348) so that someone else in waiting list will be benefitted. I am very disappointed with the system. Irctc system should not allow a second transaction with same passenger name, same train number, same date and over all same proof ID. It is system fault. You need to take some action to include a validation to see if duplication is happening. Request you to take some action on this so this scenario does not happen again so people don’t waste money and someone won’t lose chance. Expecting a quick action. Please let me know for any concerns. Thanks, Lipi Prasannan

Dear sir, on 21/3/15 morning 10 o clock i booked a ticket on thathkal in my irctc id sureshkara. the ticket is from hyderabad decan to palakkad and the ticket is in the name of PLShankar 40 date of journey is on 22/5/2015. for this an amount of 671.24 was debited from my HDFC credit card [protected] at 10:03:50 at irctc 11779 code. for this i didn't got any sms message. on that i seen my booking history in that the said ticket is not booked. I contact your madaras office customer care number after checking they also confirmed to me that no ticket was booked in this id ie sureshkara and asked me to mail to you. sir this is the first time that i am getting this type of error. i didn't taken the pnr number because of my over confidence that irctc wont have a complaint. i request you to look into it and do the needful

please delet my account jkkkushwah and jkkusclw And email id jkkushwaha.[protected]@gmaigmail.com ;jkkushwaha.[protected]@yahoo.com this account is not Working and not opened and rejestared mobile no is [protected] and [protected] delet soon then i creat a new account and i injoy it This delet information send my email id Thanka plese coapraate me

Dear Sir/Mam, I am trying to book Tatkal tickets from my personal IRCTC ID, but error is coming which says "You are Permitted only 2 transactions between 8 AM to 10 AM per IP address/user ID" Surprisingly the error statement is completely wrong as i have not booked 2 tickets between 8 to 10 even not within a week. I was tried to get help from their customer care, they even not able to tell any satisfactory ans. Regards, Ravi

The shops at TDPR railway station sell the products almost 3 rupees above MRP. I complained to station master. He even ignores me and supporting the crime. Eg. The railneer water bottle is rs.18 whereas its MRP is 15 rupees only. Please take necessary action to stop this.

I have booked e-ticket through IRCTC from Khurda Road JN (KUR) to New Jalpaiguri (NJP) on 12th Aug, 2014. The Transaction ID is [protected] and the boarding date was 12th Oct, 2014. Due to cyclone “Hud Hud” the train got diverted without touching the Boarding station (Bhubaneswar). I have filed TDR for the same on 11th Oct, 2014. But I did not get the train fare refunded to my account yet. It’s already been more than 6 (six) months delayed.
I would request you to process the TDR file as soon as possible.

Transaction ID: [protected]
Train No./Name: 12551/YPR KYQ AC EXP

PNR Number: [protected]

Date of Journey: 12-Oct-2014

Date of Booking: 12-Aug-2014

From: Khurda Road JN(KUR)

To: New Jalpaiguri(NJP)

Boarding At: Bhubaneswar(BBS)

Class: Second AC(2A)

Ticket amount: 7700.00 INR

Ticket Type: E-Ticket

Reason for TDR: Train Diverted And Train Not Touching Boarding Station

TDR Filing Date: 11-Oct-2014 11:07:20 HRS
TDR Status: CR Registered
Cancellation ID: [protected]

Registration No: MNR171014W42040

I will be grateful to you, if you will look in to this matter on priority basis.

sir,
its really a bad experience when travelling with sleeper classes these days. specially the shemale interruption are now gone very frequent. their frequent interruption and vulgar approach is making problem for people.Also they don't go without taking money this is again causing problem for middle class youths, for ex if a person is going from delhi to chennai and the fare is 1000 then the total money you have to pay these shemales at different places in routes is around 500. i request you to please ban shemales from entering railway sleeper coaches so then people can travel with peace and comfortable.

I have not received TDR AMOUNT from last three months. i have filed the TDR in Jan-2015.Since then no refund has been received. details are- [protected] BSB ANVT 21-Dec-2014 TDR Entered 21-Dec-2014 18:12:34 HRS 2 [protected] [protected] NDLS BSB 19-Dec-2014 TDR Entered 19-Dec-2014 19:23:51 HRS