Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

In order to book ticket in SL Class in toofan exp (13007) at 6-3-2015 around 19:00, Amount ticket charge-1605.00, service charge-11.24, got debited from my sbi account but ticket not booked.all detail is transaction id-[protected], train no-13007(U ABHA TOOFAN), date of journey[protected], class-SL, from ara to bti, passenger no- 3 please sir refund my amount...

I Prasanna Rane user uu222 was booking my ticket during 10 am to 10 :15 when i booked my ticket first time the process stopped between banking transaction and waited 3minutes didnt responded and no confirmation message came and then I booked my tickted again this time it was successful and Also message of Confirmation came.But Then at 10:19 message came of 1st ticket confirmation....

i, jaganathan, was trying to book sleeper ticket from thirupathi to salem junction in 17230 sabari express on 3rd march 2015. i have seen the seat availability which was waiting list 29.30 i filled the form and made payment through icici bank atm card for rs. 267.48. i got the message that as there is no seat, no ticket has been issued. but in my message through my cell no. [protected], the icici bank has sent message that rs. 267.48 has been...

Dear Concern, Today on 7th March I did a Tatkal booking for 8th March for 2 passengers. I made the payment through my credit card. The payment went through and I got an email and a sms for the same but to my surprise the TICKETS were not issued!!! Now, my parents (senior citizens) have to travel tomorrow. Please advise of how to get these tickets issued Transaction id: [protected]...

SNo Cancellation ID PNR Number From To Date of Journey TDR Status TDR Filing Date 1 [protected] [protected] VSKP BZA 25-Feb-2015 CR Repudiate 02-Mar-2015 13:00:59 HRS 2 [protected] [protected] RGDA VSKP 25-Feb-2015 CR Repudiate 02-Mar-2015 13:00:41 HRS 3 [protected] [protected] BZA MAS 26-Feb-2015 CR Repudiate 02-Mar-2015 13:00:18 HRS 4 [protected] [protected] VBL MAS 19-Feb-2015 CR Repudiate 19-Feb-2015 08:27:26 HRS 5 [protected] [protected] VZM MAS 19-Jan-2015 CR...

Sir, During first booking the payment has been deducted but during process the booking failed found. so i log out and login again. I checked my booking history but no booked ticked found. Then i go to book ticked again in that 2 times bank session expired and after that i booked my ticked. So when i checked my booking history. i found 2 ticked booked for the same and in same compartment. I cancelled one of the two.. Pls do...

Dear Sir, We are traveling from Surat to Delhi from August Kranti Rajdhani Express ( Train No: 12953 ). The water bottles given to we're found to be with Broken caps. We asked for other bottles but those were also in same condition. Kindly do the needful. Regards, Rishav Bansal...

On 06/03/2015, i want to book ticket for going to agra for my brother journy date 07/03/2015 train name patnp kota 13237. Problem- when i was booking ticket a problem occured a massage displayed "you are only permitted to book 2 tickets between 10am to 12 pm on same ip address." But i could not book a single ticket in such time. Same problem i have faced 2 times more before tw months The question arises Is there a prolem with irctc Or Irctc...

Hi, while booking tickets through irctc the captche is major issue. While login also while going for payment page if we give valid captche also it is showing as invalid. Because of this issue we have missed tickets many times. Kindly resolve this....

Dear Sir/mam Train no.18405 puri - ahemdabad express Pnr no..[protected] coach no.A1 seat no.19 Sir I have been travel in this train & also this coach 5 long years, I have complain abt this coach manually so many times bcz the coach Is very old & bad conditions I think sleepar class coach is much better than this AC coach so plz sir improve coach quality otherwise provide new coach...

pnr no-[protected], DOJ-1/3/2015, SL, S5, 46. SIR/MAM that day of journy i had booked a ticket. but sonme other person occupied my seat. he starts from tpty and he shows the same no what i shown. then immidiatley i had moved to TC/TT and requestd to provide my seat. he told to me i will come. i am watitng morethan 2 hrs and again go to him and ask about my bearth. he again said that i wll come. " the full night form 8-00pm to 8-00 am the...

sir, while travelling in train no. 13240 on dated 1/3/2015. i found that condition of coaches is unhygience i.e stink smell is coming out from toilet, toilet paper, hand wash, and water is not available. And insecets were moving freely on the beds. floor of the coaches were dirty . Bad smell are coming from the coaches. please solve the problem immediately....

I have booked a ticket, while booking it was showing availability of 140 tatkal seats but within 1 minutes while I have entered payment details My ticket was booked with 55 waiting. Okey no issue, But while refunding money By automatic cancellation they have deducted a good amount of 40 rs + other charges. My concern is that If I am deliberately cancelling my ticket then you may charge, but when unconfirmed e ticket is not valid for travelling...

Dear Sir This is the Details of my Ticket. I filed the TDR for 2nd passenger at 21/12/2014 (same day as DOJ), because the train was late more than 3 HRS and passenger not traveled. Thus I file TDR and yet the refund not come in my account. And the details of this tickets is not in my IRCTC Account ID, so i can not check the progress status of refund. PNR:[protected], TRAIN:12815, DOJ:21-12-14, SL, CNB-NDLS, Dep:10:20, BRAJESH SINGH+1,...

Ì have available user id but the password has been forgot by me. During help of password the security question "i.E. Name of pet-" it has been also forgot by me.


Need your help.

Thnx & regards

S k bajaj

My user id is-{skbajaj41} & my registered mail id is- "[protected]@gmail.com"......

I have travelled vide [protected] in 12478 jammu jat exp S-10 berth number 72. Sir, there was no water available in toilet. No persion has caqmefor cleaning the toilet even single time. Even there was no water in toilet, people were still using that toilet. PM and railway minister say lot on swach bharat, where as on ground reality does not come with only words. you have to show some thing on ground. Rates of item sold in pentry car,...

Dear Sir,


On 24th of February, using my Syndicate Bank Debit Card, I have made a transaction in IRCTC by booking tickets for my family to go to my native place. This costed me 4462/-INR and the transaction number is [protected] and PNR for the same is [protected].


However I have changed my travelling plans later and cancelled the above mentioned ticket on 27th February and expecting my refunded...

I had book two tickets from LKO (Lucknow) to NDLS (NDLS) on 21st Feb for the Journey date of 22nd Feb. Out of two tickets one tickets goes to waiting list and one got confirmed.. Now i didn't get refund for another ticket... It has been almost 7 working days...

Pnr no.[protected] booked on 4feb15 for DOJ 2Mar15 tr, no, 12967 in 3Ac for skratnakarM74 and Amita ratnakarF66 wlno.2&3 not cleared although booked about a month earlier.It is quite strange and unbelievable.status remained same even after one month, We had to cancel journey as Etkt remained waiting.Pl look into the system and for any anomaly...

Details Train:12955 Date and Time: 01/03/2015 8:30 AM PNR [protected] The pantry delivery boys were charging Rs.10/- for a standard cup of tea instead of the prescribed Rs.5/- and Rs.50/- for breakfast instead of Rs.30/- All the attendants were hand in gloves in this act and acted rather sheepishly on questioning. I brought this to the attention of the TT as well who refused to take any stand and did not provide the complaint book...