Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

cancel id: [protected] PNR no. : [protected] TDR filling date : 01-Mar-2015 20:52:17 HRS I was not travelling against this ticket. So I file TDR. But the authority does not accept the claim. The proof against not travelling is the same passenger has ticket in AZAD HIND EXPRESS on 27/02/15 from JSG TO HWH. Though the passenger not traveled at AZAD HIND . Please look the matter... if AZAD HIND was not arrived at proper time at HOWRAH on 28/02/15 then how the same passenger can travel through KANCHAN JANGHA EXPRESS at 6:35 am on 28/02/15. Please take necessary action.

sir. i have filed tdr request as my train shatabdi was late for more than 3 hrs. and 2 passengers ticket was filed as tdr but only 1 paasenger amount ( half amount ) is refunded, my whole amount is not refunded. kindly see and take some action. my ticket detail is as under Transaction ID: [protected] PNR No: [protected] Train No./Name: 12033 / CNB NDLS SHT Date of Journey: 21-Jan-2015 Date Of Boarding: 21-Jan-2015 Class: CHAIR CAR (CC) From: ETAWAH (ETW) To: NEW DELHI (NDLS) Boarding: ETAWAH (ETW) Resv Upto: NEW DELHI (NDLS) Quota: GENERAL (GN) Ticket Type: E-Ticket Passenger Details SL No. Name Age Sex Berth Preference Food Choice Concession Status 1 SACHIN KUMAR 25 Male WINDOW SIDE VEG EDR Updated 2 SHIKSHA KUMARI 25 Female NO CHOICE VEG EDR Updated Payment Details Payment Option: Bank of India Ticket Charge: 1280.0 Service Charge: 22.47 Total: 1302.47 sachin kumar email id: [protected]@gmail.com

I Anik Manik purchased a ticket from IRCTC, PNR NO-[protected], I made payment through internet banking of SBI. I had chaeged Rs-260(fare) and additional Rs-11.24. Next day again I was charged Rs-11.25. which I think unfare. I want refund of extra money(RS- 11.25).

I was booking a ticket around 5 pm. The money got deducted from my bank account but the ticket hasn't been booked. Please look into this matter and try to provide me the refund asap. Following are the details of the transaction:- Transaction ID: [protected] Train No./Name: 12002 / BHOPAL SHTBDI

PNR : [protected] A1 31 LB A1 32 UB My Parents are travelling in kerala Exp.They did reservation on kerala Exp and they got seat on A1 Coach.they are senior citizen.COACH has been changed without any intimation at last moment.Now they allotted UB.how can you allot a seat UB for senior citizen. even told about this to TT also even he is also not respond about this.Its your fault.if we have a LB then you should provide us same seat. or alot atleast one lower birth. how can you provide both UB seat for citizen. Regards Ankit Kumar Email:ankitnair.[protected]@gmail.com

I Mrs Sangita Sawalkar have just booked two tickets today around 3:55 pm of date 14th april 2015, TRAIN NAME-MHRST SMPRK EX TIME=11:10-15:49 JOURNEY-VADODARA-BORIVALI STATION I Have received a message of axis bank that Rs 531.24 was deducted on[protected] at 03:57pm .I have checked transaction details but it has not been displayed on irctc website this states that the above ticket has not been booked and Rs 531.24 has been deducted for a invalid reason from my axis bank saving account.Kindly refund the above amount in my axis bank saving account with intimation to me. contact number - [protected]

I filled a form of a ticket online in tatkal quota today and the amount was deducted from my account even though the ticket was not booked. Booking transaction id.:[protected]P Please look into the matter ASAP and refund the deducted amount as the ticket was not booked as the transaction failed.

Hi My and everyone's concern is why waiting tickets booked through electronic system is not allowed for the passengers even when they expect that their waiting list should have confirmed and they spend the equal amout while processing Than nd there they are allowed to even board the train Kindly change this rule of IRCTC so that it can help us Thanks

In order to book ticket in SL Class in toofan exp (13007) at 6-3-2015 around 19:00, Amount ticket charge-1605.00, service charge-11.24, got debited from my sbi account but ticket not booked.all detail is transaction id-[protected], train no-13007(U ABHA TOOFAN), date of journey[protected], class-SL, from ara to bti, passenger no- 3 please sir refund my amount

I Prasanna Rane user uu222 was booking my ticket during 10 am to 10 :15 when i booked my ticket first time the process stopped between banking transaction and waited 3minutes didnt responded and no confirmation message came and then I booked my tickted again this time it was successful and Also message of Confirmation came.But Then at 10:19 message came of 1st ticket confirmation.

i, jaganathan, was trying to book sleeper ticket from thirupathi to salem junction in 17230 sabari express on 3rd march 2015. i have seen the seat availability which was waiting list 29.30 i filled the form and made payment through icici bank atm card for rs. 267.48. i got the message that as there is no seat, no ticket has been issued. but in my message through my cell no. [protected], the icici bank has sent message that rs. 267.48 has been debited for the purchase of ticket through irctc. please refund the amount at the earliest please.

Dear Concern, Today on 7th March I did a Tatkal booking for 8th March for 2 passengers. I made the payment through my credit card. The payment went through and I got an email and a sms for the same but to my surprise the TICKETS were not issued!!! Now, my parents (senior citizens) have to travel tomorrow. Please advise of how to get these tickets issued Transaction id: [protected]

SNo Cancellation ID PNR Number From To Date of Journey TDR Status TDR Filing Date 1 [protected] [protected] VSKP BZA 25-Feb-2015 CR Repudiate 02-Mar-2015 13:00:59 HRS 2 [protected] [protected] RGDA VSKP 25-Feb-2015 CR Repudiate 02-Mar-2015 13:00:41 HRS 3 [protected] [protected] BZA MAS 26-Feb-2015 CR Repudiate 02-Mar-2015 13:00:18 HRS 4 [protected] [protected] VBL MAS 19-Feb-2015 CR Repudiate 19-Feb-2015 08:27:26 HRS 5 [protected] [protected] VZM MAS 19-Jan-2015 CR Registered 18-Jan-2015 17:55:11 HRS

Sir, During first booking the payment has been deducted but during process the booking failed found. so i log out and login again. I checked my booking history but no booked ticked found. Then i go to book ticked again in that 2 times bank session expired and after that i booked my ticked. So when i checked my booking history. i found 2 ticked booked for the same and in same compartment. I cancelled one of the two.. Pls do need ful and please refund me for that is it was not my mistake. This is the server mistake.

Dear Sir, We are traveling from Surat to Delhi from August Kranti Rajdhani Express ( Train No: 12953 ). The water bottles given to we're found to be with Broken caps. We asked for other bottles but those were also in same condition. Kindly do the needful. Regards, Rishav Bansal

On 06/03/2015, i want to book ticket for going to agra for my brother journy date 07/03/2015 train name patnp kota 13237. Problem- when i was booking ticket a problem occured a massage displayed "you are only permitted to book 2 tickets between 10am to 12 pm on same ip address." But i could not book a single ticket in such time. Same problem i have faced 2 times more before tw months The question arises Is there a prolem with irctc Or Irctc site could be hacked. I want answer if i can not book tickets through irctc in emergency then why tatkal service on irctc avaiabe, close it or solve it. I want to tell you ther

Hi, while booking tickets through irctc the captche is major issue. While login also while going for payment page if we give valid captche also it is showing as invalid. Because of this issue we have missed tickets many times. Kindly resolve this.

Dear Sir/mam Train no.18405 puri - ahemdabad express Pnr no..[protected] coach no.A1 seat no.19 Sir I have been travel in this train & also this coach 5 long years, I have complain abt this coach manually so many times bcz the coach Is very old & bad conditions I think sleepar class coach is much better than this AC coach so plz sir improve coach quality otherwise provide new coach

pnr no-[protected], DOJ-1/3/2015, SL, S5, 46. SIR/MAM that day of journy i had booked a ticket. but sonme other person occupied my seat. he starts from tpty and he shows the same no what i shown. then immidiatley i had moved to TC/TT and requestd to provide my seat. he told to me i will come. i am watitng morethan 2 hrs and again go to him and ask about my bearth. he again said that i wll come. " the full night form 8-00pm to 8-00 am the night i had traveld on by standing near foot path" i had already paid money, my bearth was confromed but i am not getting my seat. 4th time i am going to tc/tt he said that other prson seat was updated and it was in B3. i am requsted him to sit in b3 he wat not accept my request. pls understand my problem and thing form my side. my irctc login id was " alapati91" pls cal me back [protected]

sir, while travelling in train no. 13240 on dated 1/3/2015. i found that condition of coaches is unhygience i.e stink smell is coming out from toilet, toilet paper, hand wash, and water is not available. And insecets were moving freely on the beds. floor of the coaches were dirty . Bad smell are coming from the coaches. please solve the problem immediately.