Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

My grandparents were travelling from Tambaram to Kumbakonam at Chennai Express (16853 - Cholan Express) on 29th March, 2015. While we are at the peak of summer and being old they asked me to book tickets in 3AC and so I did the same. But on the day of travel it was a huge disappointment for them since the AC was not at all working. It's just a waste of money and since it was an AC compartment the provision for getting outside air was also blocked. I want you to reimburse my ticket fare.

The reservation counter at katakkada, trivandrum under southern railway is not opened due to which passengers like who waiting at the counter since 6 I the morning had to return home without booking our tickets..have understood from the locals that it is regular practice. .. Request some immediate steps to b taken so that..people are serious about their work and some monitoring system in place

Sir, On 1/4/2015 morning I am booking the ticket for Delhi to Borivali for 7/6/2015 train no. 12910 and Kopergaon to Delhi for 11/4/2015 train no. 12622. The transactions was completed every time and the amount also deducted 3 times from my PNB a/c and 1 time from my SBI a/c but PNR is issued only for Delhi to Borivali and not for Kopergaon to Delhi. Kindly issued the PNR/Ticket for Kopergaon to Delhi and also return the balance amount to my a/c which are deducted extra. The name of passengers for reservation are as follow:- Dalip Kumar Chhabra 44 Y M Rajni Chhabra 40 Y F Divyank Chhabra 18 Y M Nakul Chhabra 16 Y M Kindly issue the ticket as early as possible, because the amount is deducted from my a/c, so that I am also eligible for the tickets. Thanks, With Regards, Kishan Lal Chhabra Ph.[protected]

Dear Sir / Madam I bring to your kind notice that I have tried to book ticket through IRCTC for booking of e-tickets on 01 Apr 15, ticket not booked but money was deducted from my account. Request arrange to refund the deducted amount which has been deducted from my saving bank account on 01 Apr 15. The failed transaction details of IRCTC Status are as under:- S.No. Transaction ID From To Date of Journey Resr Status Trans.Amt() Trans Date Payment Status Failure Reason 1 [protected] -SV- NDLS 01-Jun-2015 Not Booked 2624.94 01-Apr-2015 Payment Settled FAILED HDFC Bank Amount deduction details are as under:- Date Narration Cheque/Ref. No. Value Date Withdrawal 01 Apr 2015 [protected]-IRCTC_NEW [protected] 01 Apr 2015 11.23 01 Apr 2015 [protected]-IRCTC_NEW [protected] 01 Apr 2015 2, 624.94

I have booked a ticket. I did not get any seat, but money is taken withdrawn from my account. I give the details below Date (Value Date) Narration Ref. No. Debit Credit 01-Apr[protected]Apr-2015) TO TRANSFER INB IRCTC-RAILWAY TICKET BOOK Railway Ticket Booki [protected]IG00UTIQN7 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT 2, 319.94

Sir, I booked my ticket Train no. 12051/JANSHATABDI EX. from Dadar to Kudal on 1/4/2015. for date 9/4/2015. Ticket was booked but fara amount rs.747/- was deduction from my bank account Canara Bank Vakola Brnch, Santacurz easst, Mumbai-400055. Kindly refund my amount rs.747/- in my account. Transaction No. [protected]. Train no./Name- 12051/JANSHATABDI EX. Date- 1/4/2015.

I had booked my tickets with transaction ids as given below- [protected] [protected] Money has been transferred from my account to irctc. However, there is no record in refund, ticket also not booked.By when money will be refunded?

Sir I booked 1 tatkal ticket for 4 passenger from Miraj to Mathura PRN no.[protected] Transcation ID [protected] / at the time of Chart Prepared 1 passenger got confirm/ remaining 3 are in waiting list i.e CKWL1/ CKWL 2/ CKWL-3 / train departure on29/03/2015 / 3 passengers Tatkal ticket not confirmed hence they were not travel / but till the date IRCTC not refund my amount of 3 passengers /

Of the two passengers supposed to travel on PNR No. [protected], from SC-PUNE on 20th March 2015, only one passenger Mr. Rajeev had made the journey and the other co-passenger Mr. Ajoy did not travel. Because the passenger was on travel for the next set of days the TDR against "Passenger not travelled" could only be filed by 23 March 2015. On checking the current status of the TDR, it is shown as TDR CR Repudiate and the reason for TDR failed as Invalid TDR Timestmap : CNF. The status and other details have been attached herewith. Kindly clarify the reason for the TDR filed failing and expedite the process of refund.

Mrs. Debjani Giri had lost her hand bag which contains mobile, voter ID card, Rs.8000/, gold jwellry, house keys and other important belongings today[protected] while travelling from BRC to HWH in Amhemdad howarh exp(train no. 12833), boarding at Vadodara at 01 :55 hrs. She had complain to TTE, but no results.Due to lost of mobile, she is unable to contact her family. Please help. .Her details is as follows, Name Debjani Giri PNR no. [protected], coach A1, seat no.43, 44With any proceedings please contact UK Giri, her husband (mobile no. [protected]) email: [protected]@gmail.com Thanks

sir i am cancel ticket in TDR cancellation id-[protected] and tranjection id [protected] AND PNR no-[protected] treval from jablpur(JBP) to habbibgung bhopal (HBJ) date 11 march 2015 time sir actually i come from singrauli and my train late 4 hours than my train miss and i cencelle ticket train no 22188 . but my payment not return in my account in 21 day so sir i requiste palese help me my name rajesh shah, mob no [protected], email id - [protected]@gmail.com

SIR TODAY, 1 APRIL 2015 I HAD BOOKED A TICKET FROM AMETHI TO LOKMANYA TERMINUS 12174 UDYOG NAGRI EXPRESS OF 9th JUNE 2015. BUT DUE TO SERVER PROBLEM MY TRANSACTION WAS FAILED AND THE MONEY WAS DEDUCTED FROM MY BANK ACCOUNT TWICE. i.e 3802.47 @2 =7604.94. AND THE TICKET WAS NOT BOOKED EVEN. MY FAILED TRANSACTION ID. [protected]. SO. PLEASE I REQUEST YOU TO REFUND MY MONEY AS EARLY AS POSSIBLE. REGARDS.

Dear Sir / Madam I bring to your kind notice that I have tried to book ticket through IRCTC which was failed for unknown reason You are requested to do the needful and arrange to return the amount as per the following details to my account ticket booking attemption on 1st April 2015 . ticket was booked in DHANBAD ALEPPY EXPRESS (13352) total amount of about 4100 rupees isto get back Kindly acknowledge the receipt and intimate the action taken on the matter. You are requested to arrange to refund the above mentioned amount at the earliest. Thanks and Regards

Dear Sir / Madam I bring to your kind notice that I have tried to book ticket through IRCTC which was failed for unknown reason in three numbers of consecutive attempts. During each attempt of booking of tickets money was deducted from my account. The summary of Booking reference numbers and today's (01 April 2015) statement of my saving bank account are attached for your reference. IRCTC Transaction ID no. and Deducted amount against Ticket booking is highlighted in yellow color for your ready reference. You are requested to do the needful and arrange to return the amount as per the following details to my account, which has been deducted from my saving bank account on 31 May 2015 and 01 May 2015 against the 03 nos. of ticket booking transaction which was failed and no any ticket was produced. Total Amount need to be refund 1. Transaction ID no.: [protected] = Rs. 5, 357.47 2. Transaction ID no.: [protected] = Rs. 5, 379.94 3. Transaction ID no.: [protected] = Rs. 5, 379.94 TOTAL AMOUNT = Rs. 16, 117.35 Kindly acknowledge the receipt and intimate the action taken on the matter. You are requested to arrange to refund the above mentioned amount at the earliest. Thanks and Regards (Wajida Tabassum)

Train Name: Ananthapuri Express From station : TBM To Station : NCJ Travel Date : 2nd April 2015 Booking Date : 1st April 2015 Ticket : Tatkal Bank Name : HDFC Payment Type : Debit Card Cheque/Ref no :[protected] Amount : Rs.507.47 The payment was made but the ticket was not booked.

I tried to book two tickets for myself and spouse for journey from Howrah to Secunderabad on 13 June 2015 by II AC sharp at 8.00 am today, i.e.01 April 2015 when booking for period beyond 60 days but upto 120 days opened. Twice @ Rs.4846.18, i.e. a total of Rs. 9692.36 has been deducted though no ticket was issued on the pretext 'server is busy'. Ultimately I was able to book at 10.50 AM that too tickets not preferred by me. I felt this is unfair, since I tried to log in at the beginning of the booking period and I was denied a booking. I request you to support me on two accounts: (a) Kindly refund the amount of Rs.9692.36 as early as possible. (b) Kindly arrange to provide me better berths. Presently, the ticket details which I have been provided are as follows: PNR:[protected], Train 12703, DOJ :[protected], 2A, HWH-SC. I.CHATTOPADHYAY+1, A 18 and A1. I am expectant of full cooperation from your end. Indranil Chattopadhyay Mobile No. [protected]

Transaction ID [protected] dt 01/04/2015 ticket not booked form Howrah to Guwahati in the name SUCHITRA MITRA by 12345 Saraighat Exp for 25 Jul 2015, But payment made for Rs 1361.17 through Net Banking. Bank details:- HDFC BANK. IFSC Code -HDFC0002591. MICR[protected]. A/C No- [protected] Name- SUBRATA KUMAR MITRA. Pl arrang pay at the earliest. Thanks

I have cancelled the following 2 tickets and any refund against it.The details of the two tickets are attached below. 1.PNR NUMBER-[protected] Transaction ID-[protected] Train number -12512 Date of booking-18-FEBRUARY-2015 2.PNR NUMBER-[protected] Transaction ID-[protected] Train number -12673 Date of booking-18-FEBRUARY-2015

Train No.- 14659, PNR- [protected], Tr. ID- [protected], Two 3 tier AC tickets booked on 06/02/2015, Date and Time of journey- 07/02/2015 and 20.55 Hours, Booking Status- CKWL 4, 5, Amount deducted- Rs. 2052.47, After Charting done, Status: one passenger- CNF, other passenger- CKWL 1, One passenger could not travel because of CKWL 1 so TDR filed more than four hours before the journey i.e at 16.40 hours dated 07/02/2015. TDR Ref No [protected]. But I have not received the refund amount of Rs.1026.23 (i.e 2052.47 divided by 2) of one passenger not travelled. TTE did not produced the certificate for the "waitlisted passenger not travelled" on request made by the CNF passenger. Please refund the amount of Rs. 1026.23 at the earliest.

Sir, I have booked my e-tickets on 13-mar-15 for journey on 12-apr-15 from NZM to UJN by PNR [protected], and return on 14-apr-15 from UJN to NZM by PNR [protected]. My problem is I have got message of booked tickets but site booked history asking for transaction I.D. and no history showing, please gv my transaction I.D.