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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 407

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A
amrit soni (piyush)
from Delhi, Delhi
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remove my id or deactivation of old id

Address:New Delhi, Delhi

Dear reader Myself Amrit couple of years ago I created an id on IRCTC but unfortunately I forgot my user id as well as my password as I was not frequently using my account . The problem further persisted when ever I wanted to create a new id it says your email id and mobile number is registered with us as A[protected] and when I click on reset password it says your id doesn't exist . Hence due to this I cannot create a new id on IRCTC ......
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V
vishalhshah
from Delhi, Delhi
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TDR Rejected, no Response on giving a proof

Address:Ranchi, Jharkhand

Dear Sir, I filed a TDR on 27th December (Reference No for this is :[protected], PNR Number [protected]). On contacting the irctc, I was informed that the railways have rejected my case on the ground that their record says 'Passenger travelled" I already conveyed that on the same day and in same train, I traveled along with 4 other passengers in 3AC (PNR number [protected]) I have been seeking for an answers since then, but no...
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S
sart143
from New Delhi, Delhi
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Complaint Againt Advance Booking

Address:Mumbai City, Maharashtra

Dear Sir, This is to inform you that In advance ticket option there is Ticket available till 7.59 AM 435 Tickets but the Advance time 8.00 AM all tickets are book showing waiting 345. What is this all the Dalaal or Railway agents involve in the Advance Ticket Booking....
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S
Satya533
from Mumbai, Maharashtra
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Regular delay for Gowtami Sup Exp

Address:East Godavari, Andhra Pradesh

This is regarding the Train no : 12737 (Gowtami Super fast Express). Train is always running delay in reaching destinations especially for reaching Secunderabad. Even it is a Super Fast Express everytime train making delay almost like 1 hour. I use to take this train for travelling to hyderabad and faced same problem everytime and today as well. Please give train preference as SUPER FAST Express or stop collecting Super fast charges of...
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R
Racheal Sequeira
from Mumbai, Maharashtra
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Refund of Amount debited on Railway ticket not booked

Address:Mumbai City, Maharashtra

Sir, This is with reference to a transaction undertaken on the IRCTC website. The status of booking of the concerned ticket shows as FAILED though the amount has been debited from my bank account. The details of the booking are as follows : Transaction ID : [protected] Train No. : 12620 Date of Journey :[protected] From : Mulki To : Thane Kindly oblige....
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H
Herbert Devadoss
from Guruvayur, Kerala
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Money collected but ticket not issued

Address:Chennai, Tamil Nadu

I tried to book a ticket for travail by train no 12164 Chennai exp from MS to GTL by 1A class on 29/3/15 yesterday (21/3/15). Twice I tried but on both occasions I did not get the ticket but only a message that 'transaction not completed due to error'. Nut in both occasions the amount of Rs1162.47 has been collected as confirmed by SBI net services through which the amount was paid and the transaction reference read as IGOOTPDHW5 dated 21/3/15...
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M
Mohammad Ateeq
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Poor qualiry of snaks

Address:Gorakhpur, Uttar Pradesh

Dear sir. I am traveling by Rapti Sagar express(12511) from Gorakgpur to Chennai on dated 22nd March 2015. I have bought Aloo bonda but surprise to see prepaired quality of Aloo bonda. Without clean properly and remove Potato skin Bonda prepaired. Its difficult to eat. Even after noticed catering people are not replying properly as well. I never expect this type of quality and service from Reputed company. Kindly take...
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Address:Ernakulam, Kerala

Respected Sir/Madam - I have booked two tickets for my sister and family for travel from Aluva to Kannur and back to Aluva on March 21st, 2015. The travel date is March 22, 2015 and the ticket was tatkal booking. I was booking ticket from Aluva to Kannur, from bank transaction page to irctc page was taking a long time and finally it failed and I was logged off. Again I started from scratch and made payment and booked the tickets (PNR...
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Address:Ernakulam, Kerala

Dear sir, on 21/3/15 morning 10 o clock i booked a ticket on thathkal in my irctc id sureshkara. the ticket is from hyderabad decan to palakkad and the ticket is in the name of PLShankar 40 date of journey is on 22/5/2015. for this an amount of 671.24 was debited from my HDFC credit card [protected] at 10:03:50 at irctc 11779 code. for this i didn't got any sms message. on that i seen my booking history in that the said ticket is...
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J
jitendra kumar clw
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closed irctc account

please delet my account jkkkushwah and jkkusclw And email id jkkushwaha.[protected]@gmaigmail.com ;jkkushwaha.[protected]@yahoo.com this account is not Working and not opened and rejestared mobile no is [protected] and [protected] delet soon then i creat a new account and i injoy it This delet information send my email id Thanka plese coapraate me...
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Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Mam, I am trying to book Tatkal tickets from my personal IRCTC ID, but error is coming which says "You are Permitted only 2 transactions between 8 AM to 10 AM per IP address/user ID" Surprisingly the error statement is completely wrong as i have not booked 2 tickets between 8 to 10 even not within a week. I was tried to get help from their customer care, they even not able to tell any satisfactory ans. Regards, Ravi...
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Address:Cuddalore, Tamil Nadu

The shops at TDPR railway station sell the products almost 3 rupees above MRP. I complained to station master. He even ignores me and supporting the crime. Eg. The railneer water bottle is rs.18 whereas its MRP is 15 rupees only. Please take necessary action to stop this....
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D
dashingbabu
from Bhubaneshwar, Odisha
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Tdr filed for diverted train, 6 months passed no refund

Address:Khordha, Odisha

I have booked e-ticket through IRCTC from Khurda Road JN (KUR) to New Jalpaiguri (NJP) on 12th Aug, 2014. The Transaction ID is [protected] and the boarding date was 12th Oct, 2014. Due to cyclone “Hud Hud” the train got diverted without touching the Boarding station (Bhubaneswar). I have filed TDR for the same on 11th Oct, 2014. But I did not get the train fare refunded to my account yet. It’s already been more than...
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A
Arya Deo Mehta
from Mumbai, Maharashtra
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Shemale vulgar interruption and force money collection

Address:Ranchi, Jharkhand

sir,
its really a bad experience when travelling with sleeper classes these days. specially the shemale interruption are now gone very frequent. their frequent interruption and vulgar approach is making problem for people.Also they don't go without taking money this is again causing problem for middle class youths, for ex if a person is going from delhi to chennai and the fare is 1000 then the total money you have to pay these...
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R
richaaryapgdm
from Delhi, Delhi
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irctc trd refund

Address:New Delhi, Delhi

I have not received TDR AMOUNT from last three months. i have filed the TDR in Jan-2015.Since then no refund has been received. details are- [protected] BSB ANVT 21-Dec-2014 TDR Entered 21-Dec-2014 18:12:34 HRS 2 [protected] [protected] NDLS BSB 19-Dec-2014 TDR Entered 19-Dec-2014 19:23:51 HRS...
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A
abhiputulshek
from Chennai, Tamil Nadu
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catering stalls are charging more money

Address:Kanpur, Uttar Pradesh

catering stalls of mughalsarai and gaya are charging more money that the marked price.and these high price are applicable for all product like tea, coffee, chips, coldrink, water bottle.each and every stall sell the product at higher price then that of the market price.if we question then they say if want to take it then take or get away from there.they are just making profit from our weakness.such thing should be stop or it is very shameful...
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M
madhusudan Mishra
from Chennai, Tamil Nadu
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Ticket Cancelled (TDR ) Amount not refunded more than 3 month passed

Address:Durg, Chhattisgarh

Amount not refunded by IRCTC against PNR No. [protected] Dt.09.12.2014 against Train No. 15159 From Allahabad to Durg TDR File on 09.12.2014. I have booked ticket throught IRCTC which was waiting ticket of Three person but only one person ticket confirmed so I have canceled all ticket on proper time (10 Hr before on train arriaval) and File TDR. No body travelling in this ticket. It has passed more than three month but amount not refunded...
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Address:Kolkata, West Bengal

Dear IRCTC, I Ashwani Kumar Presiding of District Gaya of Bihar had booked a Ticket for 3 persons of the Train 123211 HWH Mumbai mail at 10:00 PM from Howrah to Gaya on Dated 05/03/2015.My PNR No.of the ticket was [protected] & Transaction no was [protected] Booking date was 23/02/2015.For late the train We could not journey of the ticket.Our Journey was next train 12307 HWH Jodhpur Ex. at 11:40 PM of same date.My New Ticket...
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A
AshwaniKumar123
from Kolkata, West Bengal
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Not Received without journey Ticket Money

Address:Kolkata, West Bengal

Dear IRCTC, I Ashwani Kumar Presiding of District Gaya of Bihar had booked a Ticket for 3 persons of the Train 123211 HWH Mumbai mail at 10:00 PM from Howrah to Gaya on Dated 05/03/2015.My PNR No.of the ticket was [protected] & Transaction no was [protected] Booking date was 23/02/2015.For late the train We could not journey of the ticket.Our Journey was next train 12307 HWH Jodhpur Ex. at 11:40 PM of same date.My New Ticket PNR No was...
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A
AshwaniKumar123
from Kolkata, West Bengal
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Refund Without travelling Ticket Charges

Address:Kolkata, West Bengal

Dear IRCTC, I Ashwani Kumar Presiding of District Gaya of Bihar had booked a Ticket for 3 persons of the Train 123211 HWH Mumbai mail at 10:00 PM from Howrah to Gaya on Dated 05/03/2015.My PNR No.of the ticket was [protected] & Transaction no was [protected] Booking date was 23/02/2015.For late the train We could not journey of the ticket.Our Journey was next train 12307 HWH Jodhpur Ex. at 11:40 PM of same date.My New Ticket PNR...
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