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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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+91 44 2530 0000
305
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+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 415

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R
ROHAN DEV
from Varanasi, Uttar Pradesh
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Complain again TT

Address:Sultanpur, Uttar Pradesh

This is to complain against TT of train number- 14013. My name is Rohan Dev, I was travelling in 3AC class P1-RC, 6. As my ticket was RAC so i asked the TT for confirmed seat as seats were available in the bogie but the TT denied and was asking money for confirmed seat. Kindly look into the matter seriously ....
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R
ROHAN DEV
from Varanasi, Uttar Pradesh
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Complain again TT of

Address:Sultanpur, Uttar Pradesh

This is to complain against TT of train number- 14013. My name is Rohan Dev, I was travelling in 3AC class P1-RC, 6 date-15/02/2015. As my ticket was RAC so i asked the TT for confirmed seat as seats were available in the bogie but the TT denied and was asking money for confirmed seat. Kindly look into the matter seriously otherwise i will have to complain in consumer forum....
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L
Lovely Khan
from Pune, Maharashtra
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Unable To Book A Ticket

Address:Mumbai City, Maharashtra

During Rush Period (For Vacation Journey) its impossible to book a ticket especially in North Side trains like Udyog Nagri Express and Pushpak Express. I tried booking ticket from 8.00am on 15.02.2015 for 16.04.2015 journey and at that time the ticket status was showing as Available 458 tickets but when i clicked book and entered passengers details then automatically i got logged out and again when i tried to booked a ticket the available...
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Address:Chandigarh, Punjab

RESPECTED SIR/MAM TODAY ON DATED 15/02/15 I WAS TRYNG TO BOOK MY RAIL TICKET FROM UMB TO KIUL WITH TRAIN NUMBER 13006 ASR HWH MAIL AT YOUR OFFICIAL WEBSITE (WWW.IRCTC.CO.IN) BUT ITS VERY STRAING TO ME THAT MY PAYMENT Rs: 696.24 HAS BEEN DEBIT FROM MY HDFC BANK ACCOUNT BUT TICKET STATUS IS SHOWING FAILED TICKET SO PLEASE REVERT ME AS SOON AS POSSIBLE GURJIT SINGH TRANSACTION ID IS : [protected] TRAIN NAME / NO : 13006/ASR HWH MAIL MOBILE...
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A
Akkurraman
from Chennai, Tamil Nadu
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Railway ticket not booked but payment made

1. Booking transaction id [protected] failed tiket not booked but payment made by andhra bank card for rs 301.
Pl.Give the credit to a.B.Card

2.Booking transaction id [protected] failed ticket not booked.But payment made by andhra bank card hor rs 186.24pl. Give credit...
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M
Mksingh7845
from Kolkata, West Bengal
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Automatic Tatkal ticket is cancelled.

Address:New Delhi, Delhi

I have book a tatkal ticket which PNR No-[protected] Delhi to Lucknow in Awadh ASM Express (Train no-15910) an 13feb 2015.But I have check my Booked ticket history.I find that there is show Cancelled mod and not refundable amount, whenever I did not cancelled my ticket.So how ticket is automatically cancelled.Please solve my problem as soon as possible. Thanks, Manoj kumar Singh [protected]...
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H
harekrishna2015
from Suchindram, Tamil Nadu
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Very bad maintenance of 3rd A/C Coaches; Kanyakumari superfast express

During my travel from NCJ to MS on Jan 30th 2015 in three tier AC Coach B1 (coach no. SW12112) as the wheels of that coach was flat (due to rubbing / worn out reasons and poor maintenance) it was creating heavy vibration inside the berth and the whole night the travel was hell. I spoke to one of the employee of railways and he confirmed the poor maintenance of wheels due to which the rail was also getting damaged. Hope the concerned authorities...
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R
rohit ramesh raina
from Pune, Maharashtra
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Booked two same tatkal tickets when firstly i got logged out.

Address:Pune, Maharashtra

i tried to book a tatkal ticket from jammu to pune. while payment, when i was at bank gateway i got logged out and when i logged again session had expired. no booking details came as a sms or mail. so i tried `from other login and booked the ticket and after that i received the message of first booking. PNR [protected] Transaction id [protected]...
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P
Pramesh Bothra
from Mumbai, Maharashtra
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COMPULSORY LOWER BERTH BOOKING

Address:Mumbai City, Maharashtra

I booked train tickets for my parents, SENIOR CITIZENS, online and chose the option of Book Only if BOTH LOWER berths are allotted. But after the payment was made, I found that both the seats allotted were upper berths, SU and Upper. As they cannot travel on upper berths, I have to cancel the tickets and hence cancellation charges. SURPRISED !!! How the ticket was issued without fulfilling the requirements of BOTH LOWER berths....
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S
shailza
from Delhi, Delhi
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regarding the refund of unbooked tickets

Address:Mathura, Uttar Pradesh

Hello sir, Last day i was trying to book ticket, DEE to DEHRADUN(DDN) but after payment option your server show unable to process.Money had deducted from my account but ticket had not booked.Please refund my cash. Here the detail is: My Transaction id is: [protected] Amount : 1231.24 Reservation status : Not Booked Failure Reason : FAILED Transaction Date: 12-Feb-2015 Please refund my money....
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H
harrybspr1
from Aurangabad, Maharashtra
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Money not get refunded yet

Address:Pune, Maharashtra

Failed Transactions S.No. Transaction ID From To Date of Journey Reservation Status Trans.Amt() Transaction Date Payment Status Failure Reason 1 [protected] PUNE BSP 08-Apr-2015 Not Booked 2992.47 13-Feb-2015 Payment Settled FAILED 2 [protected] PUNE HYB 13-Feb-2015 Not Booked 851.24 12-Feb-2015 Payment Settled Late FAILED 3 [protected] PUNE HYB 13-Feb-2015 Not Booked 851.24 12-Feb-2015 Payment Settled Late FAILED 4 [protected] MAO PUNE 09-Feb-2015 Not...
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G
Guest@User
from Hyderabad, Telangana
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Payment process Issues...

Address:Hyderabad, Andhra Pradesh

Hi, Concern: As per my experience, last 2 days payment process is worst. But upto payment process it looks fine while compare to previous. Better to improve performance of payment process as well payment failed transactions. Request: If payment is failure, amount is hold in ur account more than 3 days. Better to improve failed transactions amount ll be refund in same day, every one will happy Thanks...
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S
Sanjana Bafna
from Delhi, Delhi
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BAD FACILITIES

Address:New Delhi, Delhi

It is in the rules of duronto train that everyone will get water supple aain ater 20 hours. They sent the water when we all went to them asking for it. there are no good facilities and and the train is also 4 hours late. we are travelling at the moment in the duronto train from howrah to delhi. -Vinay bafna. +[protected]...
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R
ravi0406
from Noida, Uttar Pradesh
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Cash Back due to failure booking status

Address:New Delhi, Delhi

Hello sir, Last day i was trying to book ticket, NDLS to ALLAHABAD, but after payment option your server show unable to process.Monety had deducted from my account but ticket had not booked.Please refund my cash. Here the detail is: My Trasaction id is: [protected] Amount : 2512.47 Reservation status : Not Booked Failure Reason : FAILED Transaction Date: 12-Feb-2015 Please refund my money....
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M
m28162
from Kotputli, Rajasthan
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No more a train booking portal

Address:New Delhi, Delhi

I am a regular passenger and i always book trains from irctc.co.in but it is highly frustrating when you do not let customer book train through your portal showing your service "TEMPORARILY UNAVAILABLE TO THIS SITE" at the time of tatkal booking . Why is it that a normal person cannot book a train but due to this error advantage is for the booking agents and your department who takes bribe from such agents make normal people suffer...
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K
kingsly66
from Madurai, Tamil Nadu
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not got any ticket or confirmation but was debited

Address:Chennai, Tamil Nadu

Today morning I tried to book tatkal ticket once i using my HDFC Credit card but some problem with the web site i have not got any intimation but amount Rs.496.24 was deducted. And in another card ICICI also i tried to book in the morning the money Rs.496.24 was taken but still 8.00p.m in the evening its not shown in the ticket booking history or any other mode it was not shown after that I went to the station and booked the ticket. Now I...
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B
balbir chand saini
from Delhi, Delhi
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Ticket was not booked even though money was deducted

Address:Udham Singh Nagar, Uttarakhand

I tried to book the ticket of Shri BK Thapar from Moradabad to Chandigarh in RMR-CDG express (Train No. 15031) through irctc online site for Feb.16, 2015. I filled all the details but the ticket was not booked. however, Rs 322.47 were deducted from my SBI Account.On the IRCTC screen the message was displayed " Rejected from Bank{ Transaction Id: [protected]} You can choose another payment option and try again" Therefore, i again...
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T
TusharRana
from Kolkata, West Bengal
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Payment deducted but Ticket Not Generated.

Address:Bangalore, Karnataka

I booked one ticket for[protected] by 12509 from Bangalore City Jn. to Guwahati in 3A through E-Ticketing using SBI debit card for which an amount of Rs. 2363.00 has been deducted from my account for which confirmation has been sent in mobile no. vide POS SBIRCTC at IRCTC txn #[protected], but the ticket has not been generated yet. Kindly refund the amount immediately to avoid legal complication....
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S
Sherin Philip
from Thiruvananthapuram, Kerala
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Refund the unissued ticket amount

Address:Bangalore, Karnataka

Dear Sir, This is Sherin Philip. made a transaction with credit card with IRCTC. I booked two tickets but thrise the amount is deducted from the account. Kindly refund me the amount for which transaction the ticket is not issued. Ref. Nos. [protected] [protected] [protected] Among them two transaction has been done but not three. Warm Regards, Sherin Philip Mob. [protected] sherin.[protected]@yahoo.co.in...
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V
Venkateshkumar D
from Hyderabad, Telangana
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amount or payment deducted from bank but ticket not generated

Address:Bangalore, Karnataka

Dear IRCTC team I am Veankateshkumar D ticket not generated but 4 time Rs 672.48 amount or payment deducted from bank account by net banking total Rs 2689.92, I have done an online transaction to purchase E ticket, after the payment was made through ICICI bank Internet banking the amount Rs 2689.92 got debited from my bank account, following message displayed on screen DOWNTIME MESSAGE DUE TO MAINTENANCE ACTIVITY E TICKETING SERVICE WILL...
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