Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Transaction ID : [protected] My ticket was not booked but the amount was deducted from my bank account Please kindly pay attention and give me the refund I did the transaction on 15/2/2014 11:30 pm through bank of India and after 12:30 it was showing error for further transaction. bank account no. [protected] debit card no. [protected]

Hello sir, I am booked e-ticket in surat(st) to salem jn(sa) sl class for 4 Jan pnr no: [protected] but some reason i was cancelled my ticket 7 fab.cancelled id no:[protected] but till date amount not recevied in my account. So refound the amount. Thank you. Best Regards, Arun.

I had booked four tickets in 3A from Jalandher Cant (JRC) to Jaipur (JP) with PNR no [protected] and [protected] and two tickets from in 3A from Jalandher cant (JRC) to Ajmer (AII) with PNR no [protected] for 19/01/2015 in train no 12414 running from Jammu Tavi to Ajmer (Pooja Express). The train was cancelled by railways due to bad weather conditions. I have not received the refund amount of the above tickets till date. please refund the same amount

USER ID : KRISH2233 (PURUSHOTHAMAN KUMAR)(CHENNAI-26) I BOOKED A TICKET ON[protected] ([protected])(RES. ST: BOOKED) for the ticket the amount of Rs.861.24 WAS DEBITED TWICE FROM MY ACCOUNT) DUE TO SOME REASONS THE FAILURE OF TRANSACTIONS WAS HIGH THE DETAILS OF THE FAILED TRANSACTIONS ARE GIVEN BELOW [protected](RES. ST: NOT BOOKED)(Payment Failed) [protected](RES. ST: NOT BOOKED)(Payment Failed) [protected](RES. ST: NOT BOOKED)(Payment Failed) [protected](RES. ST: NOT BOOKED)(Payment Settled) [protected](RES. ST: NOT BOOKED)(Payment Failed) I REGISTERED A COMPLAINT ABOUT THIS WITH MY BANK (STATE BANK OF INDIA, VADAPALANI, CHENNAI-600026)

I tried booking my ticket from LTT to GKP on IRCTC site. But when I clicked on book at 8:00 AM in morning it got stuck and when I again tried within 15 second it is shown as regret. It is not possible without having fraud involved in this. Some authority should audit this matter as it involve scam against the public interest.

Dear Sir, I am Rahul Goyal, Age: 26, Civil Engineer by profession, i was travelling from Gwalior to New Delhi on 15th Feb 2015 from DADAR AMRITSAR EXPRESS, as I travel very frequently on this route so was not at all bothered regarding my luggage, I put my luggage under my seat, had got lower seat, but yesterday I experienced a horrible situation, my luggage got torn by rats and inside there were clothes and electronic valuables which got also torn by rats, and this is only due to bad house keeping of IRCTC, my luggage is of AMERICAN TOURISTER which is not of a local brand, and it got fully torn, so you know how wild types of rats IRCTC is carrying in trains and no house keeper is concerned even, just think what will be the situation of food in pantry. I request IRCTC to mull about this and IRCTC should give me compensation against my damages. I hope IRCTC will respond me in justice because it is the problem I faced from your end only. Please Co-operate your valuable customers. Thank You. Regards, Rahul Goyal Continental Engineering Corporation +[protected] PNR No. [protected]

ON 11/02/2015 I ATTEMPTED TO BOOK A TICKET BUT DUE TO NETWORK FAILURE IT WAS NOT DONE. BUT A AMOUNT OF 2013.72 WAS DEDUCTED FROM MY SBI ACCOUNT AND I GOT THE IRCTC TXN NO:[protected] POS 2002. AS PER RULE WITHIN 2 TO 3 WORKING DAYS THE AMOUNT SHOULD BE REFUND TO MY ACCOUNT. BUT STILL IT WAS NOT DONE. PLEASE LOOK INTO THIS MATTER AS THE MATTER IS VERY URGENT.

This is to complain against TT of train number- 14013. My name is Rohan Dev, I was travelling in 3AC class P1-RC, 6. As my ticket was RAC so i asked the TT for confirmed seat as seats were available in the bogie but the TT denied and was asking money for confirmed seat. Kindly look into the matter seriously .

This is to complain against TT of train number- 14013. My name is Rohan Dev, I was travelling in 3AC class P1-RC, 6 date-15/02/2015. As my ticket was RAC so i asked the TT for confirmed seat as seats were available in the bogie but the TT denied and was asking money for confirmed seat. Kindly look into the matter seriously otherwise i will have to complain in consumer forum.

During Rush Period (For Vacation Journey) its impossible to book a ticket especially in North Side trains like Udyog Nagri Express and Pushpak Express. I tried booking ticket from 8.00am on 15.02.2015 for 16.04.2015 journey and at that time the ticket status was showing as Available 458 tickets but when i clicked book and entered passengers details then automatically i got logged out and again when i tried to booked a ticket the available status was changed to waiting list 315 (WL315). Now is it possible that all 450+ ticket was booked within 5-10 seconds ? Its possible only if robots are booking tickets and it means there is some corruption going on which indian railways should thoroughly enquire about this. As irctc authorised agents are charging Rs.500/- + for booking single ticket. So its high time irctc contract should be cancelled..

RESPECTED SIR/MAM TODAY ON DATED 15/02/15 I WAS TRYNG TO BOOK MY RAIL TICKET FROM UMB TO KIUL WITH TRAIN NUMBER 13006 ASR HWH MAIL AT YOUR OFFICIAL WEBSITE (WWW.IRCTC.CO.IN) BUT ITS VERY STRAING TO ME THAT MY PAYMENT Rs: 696.24 HAS BEEN DEBIT FROM MY HDFC BANK ACCOUNT BUT TICKET STATUS IS SHOWING FAILED TICKET SO PLEASE REVERT ME AS SOON AS POSSIBLE GURJIT SINGH TRANSACTION ID IS : [protected] TRAIN NAME / NO : 13006/ASR HWH MAIL MOBILE NO : [protected]

1. Booking transaction id [protected] failed tiket not booked but payment made by andhra bank card for rs 301.
Pl.Give the credit to a.B.Card

2.Booking transaction id [protected] failed ticket not booked.But payment made by andhra bank card hor rs 186.24pl. Give credit

I have book a tatkal ticket which PNR No-[protected] Delhi to Lucknow in Awadh ASM Express (Train no-15910) an 13feb 2015.But I have check my Booked ticket history.I find that there is show Cancelled mod and not refundable amount, whenever I did not cancelled my ticket.So how ticket is automatically cancelled.Please solve my problem as soon as possible. Thanks, Manoj kumar Singh [protected]

During my travel from NCJ to MS on Jan 30th 2015 in three tier AC Coach B1 (coach no. SW12112) as the wheels of that coach was flat (due to rubbing / worn out reasons and poor maintenance) it was creating heavy vibration inside the berth and the whole night the travel was hell. I spoke to one of the employee of railways and he confirmed the poor maintenance of wheels due to which the rail was also getting damaged. Hope the concerned authorities will look into the matter.

i tried to book a tatkal ticket from jammu to pune. while payment, when i was at bank gateway i got logged out and when i logged again session had expired. no booking details came as a sms or mail. so i tried `from other login and booked the ticket and after that i received the message of first booking. PNR [protected] Transaction id [protected]

I booked train tickets for my parents, SENIOR CITIZENS, online and chose the option of Book Only if BOTH LOWER berths are allotted. But after the payment was made, I found that both the seats allotted were upper berths, SU and Upper. As they cannot travel on upper berths, I have to cancel the tickets and hence cancellation charges. SURPRISED !!! How the ticket was issued without fulfilling the requirements of BOTH LOWER berths.

Hello sir, Last day i was trying to book ticket, DEE to DEHRADUN(DDN) but after payment option your server show unable to process.Money had deducted from my account but ticket had not booked.Please refund my cash. Here the detail is: My Transaction id is: [protected] Amount : 1231.24 Reservation status : Not Booked Failure Reason : FAILED Transaction Date: 12-Feb-2015 Please refund my money.

Failed Transactions S.No. Transaction ID From To Date of Journey Reservation Status Trans.Amt() Transaction Date Payment Status Failure Reason 1 [protected] PUNE BSP 08-Apr-2015 Not Booked 2992.47 13-Feb-2015 Payment Settled FAILED 2 [protected] PUNE HYB 13-Feb-2015 Not Booked 851.24 12-Feb-2015 Payment Settled Late FAILED 3 [protected] PUNE HYB 13-Feb-2015 Not Booked 851.24 12-Feb-2015 Payment Settled Late FAILED 4 [protected] MAO PUNE 09-Feb-2015 Not Booked 721.24 14-Dec-2014 Payment Failed FAILED THESE ARE THE FOUR TRANSACTIONS OF WHICH I HAVEN'T RECEIVED MY MONEY BACK, I ALSO CHECKED MY ACCOUNT DETAILS BUT MONEY RECEIVED YET. 1). Failed Transactions Details Transaction ID: [protected] Train No./ Name: 22845/PUNE HATIA SUP Date of Booking: 13-Feb-2015 Date of Journey: 08-Apr-2015 Date Of Boarding: 08-Apr-2015 Date of Arrival: 09-Apr-2015 From: PUNE JN (PUNE) To: BILASPUR JN (BSP) Boarding At: PUNE JN (PUNE) Resv Upto: BILASPUR JN (BSP) Quota: GENERAL (GN) Class: THIRD AC (3A) Payment Status: Payment Settled Bank Name: Union Bank of India Reservation Status: Not Booked Transaction Amount: 2992.47 No. of Adults: 2 No. of Children: 0 Ticket Type: E-Ticket 2)Failed Transactions Details Transaction ID: [protected] Train No./ Name: 17031/HYDERABAD EXP Date of Booking: 12-Feb-2015 Date of Journey: 13-Feb-2015 Date Of Boarding: 13-Feb-2015 Date of Arrival: 14-Feb-2015 From: PUNE JN (PUNE) To: HYDERABAD DECAN (HYB) Boarding At: PUNE JN (PUNE) Resv Upto: HYDERABAD DECAN (HYB) Quota: TATKAL (CK) Class: SLEEPER CLASS (SL) Payment Status: Payment Settled Late Bank Name: Union Bank of India Reservation Status: Not Booked Transaction Amount: 851.24 No. of Adults: 2 No. of Children: 0 Ticket Type: E-Ticket 3) Failed Transactions Details Transaction ID: [protected] Train No./ Name: 17031/HYDERABAD EXP Date of Booking: 12-Feb-2015 Date of Journey: 13-Feb-2015 Date Of Boarding: 13-Feb-2015 Date of Arrival: 14-Feb-2015 From: PUNE JN (PUNE) To: HYDERABAD DECAN (HYB) Boarding At: PUNE JN (PUNE) Resv Upto: HYDERABAD DECAN (HYB) Quota: TATKAL (CK) Class: SLEEPER CLASS (SL) Payment Status: Payment Settled Late Bank Name: Union Bank of India Reservation Status: Not Booked Transaction Amount: 851.24 No. of Adults: 2 No. of Children: 0 Ticket Type: E-Ticket 4) Failed Transactions Details Transaction ID: [protected] Train No./ Name: 12779/GOA EXPRESS Date of Booking: 14-Dec-2014 Date of Journey: 09-Feb-2015 Date Of Boarding: 09-Feb-2015 Date of Arrival: 10-Feb-2015 From: MADGAON (MAO) To: PUNE JN (PUNE) Boarding At: MADGAON (MAO) Resv Upto: PUNE JN (PUNE) Quota: GENERAL (GN) Class: SLEEPER CLASS (SL) Payment Status: Payment Failed Bank Name: Union Bank of India Reservation Status: Not Booked Transaction Amount: 721.24 No. of Adults: 2 No. of Children: 0 Ticket Type: E-Ticket I tried booking these but no ticket get only transaction happened from my account.So technically i don't get any refund yet so please refund my money.

Hi, Concern: As per my experience, last 2 days payment process is worst. But upto payment process it looks fine while compare to previous. Better to improve performance of payment process as well payment failed transactions. Request: If payment is failure, amount is hold in ur account more than 3 days. Better to improve failed transactions amount ll be refund in same day, every one will happy Thanks

It is in the rules of duronto train that everyone will get water supple aain ater 20 hours. They sent the water when we all went to them asking for it. there are no good facilities and and the train is also 4 hours late. we are travelling at the moment in the duronto train from howrah to delhi. -Vinay bafna. +[protected]