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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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513
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+91 44 2530 0000
305
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+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 417

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S
sharma28
from Agra, Uttar Pradesh
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Complaint Status Still Pending : refused filed TDR ingenuinely

Address:Bareilly, Uttar Pradesh

Hello Sir, My Complaint W/NR/DLI/[protected] registered on 21/01/2015 15:09 is still pending. My TDR was cancelled, even if i have waited for hours and couldn't access my reservation. Passengers are not well informed on enquiry. I was told that the train was cancelled. I had bear a great loss because of this incident. I know the amount is not very much but the question is of honesty and trust of the consumer. I hope you will intervene...
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E
em23532
from Surat, Gujarat
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auto cash deduction

Address:Bangalore, Karnataka

Dear Sir/ Maam I booked my tickets on 8th February 2015 at 10 am by tatkal quota, made the payment by my SBI debit card. After sometime at 10:56 am 348/- got cut from my SBI account for I don't know why or for what. The message I received on my cell phone for the cash deducted was: "Purchase worth 347.44 /- on pos 22319097 at oxicash- billdesk Mumbai IND taxn #[protected] 10:56 am 08/02/2015" Please assist my issue as soon...
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D
d.manojkr
from Mathura, Uttar Pradesh
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tdr filed , txn not refund

I have booked a Tatkal ticket from DHN to KPD for DHANBAD ALAPPUZHE EXPRESS on 29th Jan, 2015 and Date of Journey was 30th Jan, 2015. For reason ' travel without proper ID proof and ticket confirmed for one passenger, this time two passengers ticket have not confirm '. I filled the TDR for the same in IRCTC against my ticket and the status was turned to CR Registered, but the amount was not refunded yet. So I request to you, please refund...
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A
abhianagri
from Roha, Maharashtra
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Regarding e-Ticketing Service

Sir, I had booked an e-ticket on 06/02/2015, the details are as follows:- Train no.- 15645/ Guwahati Express. (From LTT to PATNA, Boarding Stn- KHANDWA) Class- 2A PNR No. - [protected] Date of journey - 07/02/2015 When I booked the above ticket, the current status was shown as "CNF", but after the chart preparation my current status was shown as "W/L 1". Due to it, I couldn't travel and my fixed schedule was disturbed. When I consulted...
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S
Saigani472
from Hyderabad, Telangana
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Regarding activation of login in irctc

Address:Mahbubnagar, Andhra Pradesh

Dear sir, I'm Hariprasad, yesterday I was trying to create login I'd for irtc.I got user ID & password, While entering the details suddenly Internet was disconnected, after some time once again I tried to enter user ID& password it shows message was invalid. So please kindly activate my account for irtc My user ID : harip7472 My email ID : [protected]@gmail.com My mobile no: [protected] So please do need full as...
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K
kunaldev10
from Mumbai, Maharashtra
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Refund for cancelled flight awaited

Address:Mumbai City, Maharashtra

We booked the Spicejet flight (SG 118) on 3rd Nov, 2014 for a 22nd jan, 2015 flight from Mumbai to Delhi.But Spicejet sent us a mail & sms on 26th Dec, 2014 that due to operational reasons the flight has been cancelled.We quickly booked another flight on Go Air and simultaneously mailed IRCTC & Spicejet to refund the money to our account.We also tried calling on their helpline nos.but could not get through. It has been 1.5 months...
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D
divya12aug
from Ahmedabad, Gujarat
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Sadbhavna express delayed

Address:New Delhi, Delhi

Sir we are travelling from Dardohi to Delhi. The train is delayed for about 6 hours due to this we are not suffering alot sand not able to complete our urgencies. Kindly look into the issue as we are told that this train is usually late by this much time....
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N
nripendra33
from Dehra Dun, Uttarakhand
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Refund didn't get against TDR file

Address:Dehradun, Uttarakhand

Hello, I had booked a tatkal ticket from dehradun (DDN) to lucknow (LKO) for journey on 24-Dec-2014. The train was late more than 6 hrs. so i filed TDR on same day. It is now more than one months but the status is still showing CR Registration. I didn't get my money back. please look into the matter. Details are given below- Transaction ID: [protected] PNR No: [protected] Train No./Name: 12328 / UPASANA EXPRESS Date of Journey:...
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R
randhirgty
from Kolkata, West Bengal
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Pathetic service and arrangements at jaipur retiring room

Address:Jaipur, Rajasthan

I, alongwith my family, ie, my wife and a three n alf years daughter had visited Jaipur on 16 th n 17 th January and stayed in your "deluxe" retiring room.I had booked it through your web portal and for two days, it had costed me Rs 4500.00 for two days.
To tell it in the mildest term, it was one of the most pahetic room one can stay.Mind you, it was a DELUXE room, however, no AC was working, only a poorly working heater...
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Address:New Delhi, Delhi

Dear Sir/Madam, I had my ticket from Nizamuddin to Indore in NZM intercity express on 04.02.2015 in 2AC, having PNR no.[protected]. We were 2 persons but only one seat was confirmed & another one was in waiting list. While travelling I asked the TC to provide a certificate for non travelling of wait listed passenger as my friend was not travelling with me (because ticket was not confirmed). The TC told me that he marked absent...
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V
Viswanath Pawan
from Siliguri, West Bengal
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got a error "Transaction dropped",but money got deducted

Address:Kolkata, West Bengal

Hello Sir, While attempting to do an tatkal reservation for ypr hwh express (from bhubaneswar to howrah), i got an error message saying "Transaction has been dropped". But at the same time my money also got deducted. Could you please let me know in many days I can expect my money back....
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A
asappan
from Tirunelveli, Tamil Nadu
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AMOUNT WRONLY DEBITED FOR UNBOOKED E-TICKET

SIR, TO-DAY[protected] I HAVE BOOKED ONE E- TICKET Transaction ID: [protected] Train No./Name: 12632 / NELLAI EXPRESS PNRNo: [protected] Payment Option: Canara Bank Ticket Charge: 1925.0 Service Charge: 11.24 Total: 1936.24.This amount is debited from my account. BUT IN MY BANK ACCOUNT THERE IS ANOTHR WRONG DEBIT FOR Ticket Charge: 1551.24 ATM FEE:13.48 Total:1564.72 FOR THIS DEBIT no Transaction ID...
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S
subbdu
from Mamallapuram, Tamil Nadu
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REGISTRATION CANCELLATION

Address:Chennai, Tamil Nadu

i HAVE ATTEMPTED TO REGISTER MY NAME WITH IRCTC ON LINE BOOKING. AFTER ENTERING THE DETAILS I HAVE NOT GOT REGISTERD DUE SOME PROBLEMS. AFTER SOME TIME I WENT FOR FRESH REGISTRATION IT IS SAYING THAT ALL DETAILS I HAVE GIVEN IS ALREADY EXSISTS ACTUALLY I NIOT GOT ANY REGISTRATION WITH THAT DETAILS. NOW I REQUEST YO0U TO CANCEL ALL THE DETAILS SO THAT I CAN GO FOR FRESH REGISTRATION. THE DETAILS ARE AS FOLLOWS: USER NAME VSMANII PASSWORD...
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R
ritz.ritesh
from Delhi, Delhi
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TDR amount not refunded yet

Address:Allahabad, Uttar Pradesh

Sir, I had booked a e-ticket on 13 Jan 2015. The details of the ticket are as follows-Transaction ID: [protected], Train No./ Name: 12801/PURUSHOTTAM EXP, PNR Number: [protected] Date of Journey: 21-Jan-2015, Date Of Boarding: 21-Jan-2015, Date of Booking: 13-Jan-2015 I had filed a TDR on 20 Jan 2015 since the train was late by more than 3 hours. The details are as follows -Reason For TDR: Train Late More Than Three Hours and...
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C
cridit
from Mumbai, Maharashtra
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ticket Cancilation.reg

Address:Yanam, Puducherry

Dear Sir, I have booked Ticket on Date20/01/2015 D.O.J 22/01/2015. iam going to Station Tran Was Canceled.on that time ask enquiry.that Person was tel amount was Cridit same account. train No:12376 & PNR No:[protected]. Sir, Please Considered amount will be Refund....
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R
rahul11190
from Delhi, Delhi
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regarding irctc login password

Address:Janjgir-Champa, Chhattisgarh

I am forgot my login password. Iam trying to find my password through forgot password wizard. But this wizard say's, YOUR PASSWORD COULD NOT RESET, even i give right answer. Please Look In To The Metter and resend login password in my email address Waiting Your Positive Reply. Thanks and regards Rahul Rathore [protected] rahul.[protected]@gmail.com...
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A
asappan
from Tirunelveli, Tamil Nadu
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REFUND OF MONEY FOR WRONG DEBIT IN MY ACCOUNT

Address:Tirunelveli, Tamil Nadu

TO-DAY A SUM OF Rs.1551.24 + FEE Rs.13.48 HAS DEBITED WIDE TRCTCNEWPORTLNEWDELHIDELIN-04/02/15 07:58:07 ch NO 08610217 FROM MY CANARA BANK A/C[protected] IFSC CODECNRB0002750 I HAVE NOT BOOKED THIS TICKET. PLEASE REFUND THE WRONGLY DEBITED AMOUNT TO MY ACCOUNT. THANKING YOU SIR!...
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K
Krishna Mohbey
from Delhi, Delhi
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TDR Repudiate with wrong resaon

Address:Bhopal, Madhya Pradesh

i booked ticket from habibganj to khandwa. details are Transaction ID: [protected] Train No./ Name: 12162/LASHKAR EXPRESS PNR Number: [protected] Date of Journey: 18-Jan-2015 Date Of Boarding: 18-Jan-2015 Date of Booking: 04-Jan-2015 From: HABIBGANJ (HBJ) To: KHANDWA (KNW) Boarding At: HABIBGANJ (HBJ) Resv Upto: KHANDWA (KNW) Quota: GENERAL (GN) Class: SLEEPER CLASS (SL) Ticket Amount: 430.0 Ticket Type: E-Ticket Train...
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D
dpkmenon
from Tellicherry, Kerala
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Berth allot ment

Address:Kannur, Kerala

I have booked two tickets in AC 3 Tier from Thalassery to Kuttippuram by train No. 16860. The two tickets were intended to be used by senior citizens. I have given the birth preferences as SL @ SU because during this day journey we both can travel safely. But when the ticket was confirmed the berths allotted were one MB @ one UP. At the time of booking 128 berths were available vacant. It is not understood as to why the berths asked by me...
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K
kamna_hbti
from Noida, Uttar Pradesh
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IRCTC - TDR amount not refund even after one month

Address:Gurgaon, Haryana

Hi, I have cancelled my confirmed Tatkal ticket due to train running more than 3 hours late from the source station. My ticket details are as follows: Train number and Name : 12724 / A P EXPRESS PNR No. : [protected] Passenger name: KAMNA SINGH Date of travel: 25-Dec-2014 Ticket type: Sleeper(Tatkal) Cancellation ID : [protected]( before train departure) It is showing status as "CR registered" and amount is not transfered to my account....
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