Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have booked a Tatkal ticket from DHN to KPD for DHANBAD ALAPPUZHE EXPRESS on 29th Jan, 2015 and Date of Journey was 30th Jan, 2015. For reason ' travel without proper ID proof and ticket confirmed for one passenger, this time two passengers ticket have not confirm '. I filled the TDR for the same in IRCTC against my ticket and the status was turned to CR Registered, but the amount was not refunded yet. So I request to you, please refund my EFT amount. Ticket details: User ID : dmanojkr1 Date of booking : 29th Jan, 2015 PNR Number : [protected] TXN No : [protected] TRN No : 13351 ( DHN ALAPPUZHAE) DOJ :[protected] From : DHN to KPD Boarding Point : RNC TDR Status : CR Registered TDR Zonal : Southern Railway (SR) Cancellation ID: [protected]. TXN Amount : INR.2610. Final Status at Chart prepared - CLS - SL, P1 - S2, 72. P2 - WL, 0 & P3 - WL, 0 . Thanks & Regards Manoj Kumar Das

Sir, I had booked an e-ticket on 06/02/2015, the details are as follows:- Train no.- 15645/ Guwahati Express. (From LTT to PATNA, Boarding Stn- KHANDWA) Class- 2A PNR No. - [protected] Date of journey - 07/02/2015 When I booked the above ticket, the current status was shown as "CNF", but after the chart preparation my current status was shown as "W/L 1". Due to it, I couldn't travel and my fixed schedule was disturbed. When I consulted the railway officials, even they couldn't reply satisfactory. Please see the matter seriously as tension and economic loss were incurred by me, which ofcourse was not mine. Tnx KUMAR ABHINAV [protected]

Dear sir, I'm Hariprasad, yesterday I was trying to create login I'd for irtc.I got user ID & password, While entering the details suddenly Internet was disconnected, after some time once again I tried to enter user ID& password it shows message was invalid. So please kindly activate my account for irtc My user ID : harip7472 My email ID : [protected]@gmail.com My mobile no: [protected] So please do need full as soon as possible

We booked the Spicejet flight (SG 118) on 3rd Nov, 2014 for a 22nd jan, 2015 flight from Mumbai to Delhi.But Spicejet sent us a mail & sms on 26th Dec, 2014 that due to operational reasons the flight has been cancelled.We quickly booked another flight on Go Air and simultaneously mailed IRCTC & Spicejet to refund the money to our account.We also tried calling on their helpline nos.but could not get through. It has been 1.5 months but no such reply or refund has been made to our accounts. We have mailed them more than 3 times but in vain. Kindly help.

Sir we are travelling from Dardohi to Delhi. The train is delayed for about 6 hours due to this we are not suffering alot sand not able to complete our urgencies. Kindly look into the issue as we are told that this train is usually late by this much time.

Hello, I had booked a tatkal ticket from dehradun (DDN) to lucknow (LKO) for journey on 24-Dec-2014. The train was late more than 6 hrs. so i filed TDR on same day. It is now more than one months but the status is still showing CR Registration. I didn't get my money back. please look into the matter. Details are given below- Transaction ID: [protected] PNR No: [protected] Train No./Name: 12328 / UPASANA EXPRESS Date of Journey: 24-Dec-2014 Date Of Boarding: 24-Dec-2014 Class: SLEEPER CLASS (SL) From: DEHRADUN (DDN) To: LUCKNOW NR (LKO) Boarding: DEHRADUN (DDN) Resv Upto: LUCKNOW NR (LKO) Quota: TATKAL (CK) Ticket Type: E-Ticket TDR Details Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date: 24-Dec-2014 22:17:31 HRS TDR Status: CR Registered Cancellation ID: [protected] TDR Zone: EASTERN RAILWAY (ER) Registration No: DER301214W22221 Thanks And regards! Nripendra Kumar Verma

I, alongwith my family, ie, my wife and a three n alf years daughter had visited Jaipur on 16 th n 17 th January and stayed in your "deluxe" retiring room.I had booked it through your web portal and for two days, it had costed me Rs 4500.00 for two days.
To tell it in the mildest term, it was one of the most pahetic room one can stay.Mind you, it was a DELUXE room, however, no AC was working, only a poorly working heater was provided, the bed sheets were dirty and were changed only after repeated persuasion.On second day of our stay the room was not even cleaned.the bathroom was so dirty that no decent person could use that.I am enclosing the photographs of dirty mug and the contaminated water being supplied.
I have already lodged a complaint available with the station master there, though i have yet to receive any reply.


Now, please pay attention to what i am writing:rooms with this kind of facilities are available at less then Rs 500 or Rs 700 a day, so, why should i pay you the amount which i had paid.So, i want two things from you;


1.Please improve the facilities in the said room at the earliest, considering the fact that Jaipur is one of the most important tourist destination, including foreigners.


2.Refund me the entire amount and a suitable amount of compensation immediately, lest i should be forced to go to consumer court.


Randhir Mishra
[protected]
retiring room id:JPRR131331


note: i have two photographs to show, which cannot be sent bkz of the size

Dear Sir/Madam, I had my ticket from Nizamuddin to Indore in NZM intercity express on 04.02.2015 in 2AC, having PNR no.[protected]. We were 2 persons but only one seat was confirmed & another one was in waiting list. While travelling I asked the TC to provide a certificate for non travelling of wait listed passenger as my friend was not travelling with me (because ticket was not confirmed). The TC told me that he marked absent about that passenger in the list & as this passenger is in waiting list he cannot provide me certificate for the same. As the second person is in waiting list I will automatically get the refund. When I reached Indore I discussed about this to IRCTC customer care then I came to know that there no such rule, for filing refund I will have to get the certificates. As I was not aware about these refund rules because this happened to me for the first time. I am really disappointed that he simply made me fool. Kindly suggest me some solution for as same so that I can get my refunds & please take action on such TC who are making fool of the passengers. Thanks & Regards

Hello Sir, While attempting to do an tatkal reservation for ypr hwh express (from bhubaneswar to howrah), i got an error message saying "Transaction has been dropped". But at the same time my money also got deducted. Could you please let me know in many days I can expect my money back.

SIR, TO-DAY[protected] I HAVE BOOKED ONE E- TICKET Transaction ID: [protected] Train No./Name: 12632 / NELLAI EXPRESS PNRNo: [protected] Payment Option: Canara Bank Ticket Charge: 1925.0 Service Charge: 11.24 Total: 1936.24.This amount is debited from my account. BUT IN MY BANK ACCOUNT THERE IS ANOTHR WRONG DEBIT FOR Ticket Charge: 1551.24 ATM FEE:13.48 Total:1564.72 FOR THIS DEBIT no Transaction ID and No PNR No. is generated. I am shocked to notice that how do you debit for an unbooked e-ticket without my payment order? I request the authority to correct the mistake and refund the amount to my account immediately. I solicit your immediate action in this matter. Thanking you, Yours sincerely, A.Sattaiyappan Mobile:[protected] E-mail: [protected]@gmail.com

i HAVE ATTEMPTED TO REGISTER MY NAME WITH IRCTC ON LINE BOOKING. AFTER ENTERING THE DETAILS I HAVE NOT GOT REGISTERD DUE SOME PROBLEMS. AFTER SOME TIME I WENT FOR FRESH REGISTRATION IT IS SAYING THAT ALL DETAILS I HAVE GIVEN IS ALREADY EXSISTS ACTUALLY I NIOT GOT ANY REGISTRATION WITH THAT DETAILS. NOW I REQUEST YO0U TO CANCEL ALL THE DETAILS SO THAT I CAN GO FOR FRESH REGISTRATION. THE DETAILS ARE AS FOLLOWS: USER NAME VSMANII PASSWORD SAIRAM EMAIL ADDRESS [protected]@YAHOO, COM PHO9NE NO 91 [protected] ADDRESS NO 4 4TH STREET K.V.COLONY WEST MAMBALAM CHENNAI 600 033 TAMIL NADU DATE OF BIRTH 05.04.1955

Sir, I had booked a e-ticket on 13 Jan 2015. The details of the ticket are as follows-Transaction ID: [protected], Train No./ Name: 12801/PURUSHOTTAM EXP, PNR Number: [protected] Date of Journey: 21-Jan-2015, Date Of Boarding: 21-Jan-2015, Date of Booking: 13-Jan-2015 I had filed a TDR on 20 Jan 2015 since the train was late by more than 3 hours. The details are as follows -Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date: 20-Jan-2015 20:14:14 HRS TDR Status: CR Registered Cancellation ID: [protected] TDR Zone: NORTHERN RAILWAY (NR) Registration No: CNR260115W06742 I have not been refunded the amount yet. Please refund the amount as soon as possible.

Dear Sir, I have booked Ticket on Date20/01/2015 D.O.J 22/01/2015. iam going to Station Tran Was Canceled.on that time ask enquiry.that Person was tel amount was Cridit same account. train No:12376 & PNR No:[protected]. Sir, Please Considered amount will be Refund.

I am forgot my login password. Iam trying to find my password through forgot password wizard. But this wizard say's, YOUR PASSWORD COULD NOT RESET, even i give right answer. Please Look In To The Metter and resend login password in my email address Waiting Your Positive Reply. Thanks and regards Rahul Rathore [protected] rahul.[protected]@gmail.com

TO-DAY A SUM OF Rs.1551.24 + FEE Rs.13.48 HAS DEBITED WIDE TRCTCNEWPORTLNEWDELHIDELIN-04/02/15 07:58:07 ch NO 08610217 FROM MY CANARA BANK A/C[protected] IFSC CODECNRB0002750 I HAVE NOT BOOKED THIS TICKET. PLEASE REFUND THE WRONGLY DEBITED AMOUNT TO MY ACCOUNT. THANKING YOU SIR!

i booked ticket from habibganj to khandwa. details are Transaction ID: [protected] Train No./ Name: 12162/LASHKAR EXPRESS PNR Number: [protected] Date of Journey: 18-Jan-2015 Date Of Boarding: 18-Jan-2015 Date of Booking: 04-Jan-2015 From: HABIBGANJ (HBJ) To: KHANDWA (KNW) Boarding At: HABIBGANJ (HBJ) Resv Upto: KHANDWA (KNW) Quota: GENERAL (GN) Class: SLEEPER CLASS (SL) Ticket Amount: 430.0 Ticket Type: E-Ticket Train was more than 9 hours late. I filled TDR with reason train was late more than 3 hrs. and passanger not travelled. But they repudiate with reason. Reason for Repudiate TDR: Train RUN Normal very worst indian railway.

I have booked two tickets in AC 3 Tier from Thalassery to Kuttippuram by train No. 16860. The two tickets were intended to be used by senior citizens. I have given the birth preferences as SL @ SU because during this day journey we both can travel safely. But when the ticket was confirmed the berths allotted were one MB @ one UP. At the time of booking 128 berths were available vacant. It is not understood as to why the berths asked by me were not allotted. It is understood that senior citizens are normally offered lower berths. [protected]@yahoo.com

Hi, I have cancelled my confirmed Tatkal ticket due to train running more than 3 hours late from the source station. My ticket details are as follows: Train number and Name : 12724 / A P EXPRESS PNR No. : [protected] Passenger name: KAMNA SINGH Date of travel: 25-Dec-2014 Ticket type: Sleeper(Tatkal) Cancellation ID : [protected]( before train departure) It is showing status as "CR registered" and amount is not transfered to my account. Its already being 30 days but I did not get any response from Indain Railway.

[protected] 31-Jan-2015 [protected] CANCELLED 1742.47 1650.0 CITI REFUNDED 02-Feb-2015--NOT REFUNDED WITH 1650 RS [protected]Jan-2015 [protected]TDR 196.24 90.0 ICICI REFUNDED 28-Jan-2015--NOT REFUNDED-WITH 90 RS [protected]Jan-2015 [protected] CANCELLED 136.24 95.0 ICICI REFUNDED20-Jan-2015--NOT REFUNDED EVEN WITH THIS AMOUNT

This refers to Transaction ID [protected]. We asked for reservation in Nagpur Retiring Room for Feb 12, 2015 morning. The current payment status says Payment Settled. However, there is no confirmation of Room Booking. I am unable to get through to Customer Contact for the last 24 hours. Please confirm the booking as it is for Senior Citizens.