Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have booked two e- tickets bearing PNR Number: [protected] from Mathura Junction to Mumbai Central, date of journey 9-Jan-2015 train number /name: 12954/AG KRANTI RJDHN At the time of booking the tickets were in Waiting list RLWL 4/RLWL 5, until the last minute of journey the tickets were not confirmed, at last one of the ticket was confirmed but the other was still in waiting list. So, both the passengers did not boarded the train and...

Hi, I was trying to book tickets on IRCTC (on Date - 20/11/2014) for my parents journey from Mumbai CST to Nagpur for Journey date[protected]. In first attempt my transaction failed and ticket was not booked but amount Rs.657.49/- was debited from my debit card. In the second attempt my ticket was successfully booked and again same amount was debited from my debit card (SBI Debit card in the name o[censored]lhas Sule). I took up this matter...

To: Dear respected Minister of Railways - Sri Suresh Prabhu, To: Dear respected Minister of State of Railways - Sri Manoj Sinha... Hi, I am Sanjay Kumar. On 1/Dec/2014, I booked a ticket from irctc site where the travel date was 26/Dec/2014. The transaction ID is [protected] and PNR is [protected]. At the last moment (around 3 hours before departure time of the train), it was updated on the trainenquiry.com that this train got cancelled....

I have booked a tkt form Tirupathi to Annavaram for travel on[protected]. The PNR No was [protected] for 4 tkts. However upto the departure no tkt was confirmed. The tkts were in Wait List. However at the last moment one tkt was moved to RAC. We have cancelled the tkt on 13.12.2014 it self. We have filed TDR also. On verification from the site it was noticed that, C R was registered for passenger 1 and cancelled for passenger 2. passengers...

Dear Sir/M'am, This is with reference to the cancellation of Kolkatta mail which was scheduled to depart at 21.25 from CST (Chattrapati Shivaji Terminus), Mumbai on 26th December'14. The train was cancelled without any prior intimation or information. On 26th December'14 at 17.00 hrs we co-incidently discovered about the cancellation of the train and in tremendous pressure had to hunt for alternate arrangements as our booking was for...

Dear Sir/Mam : I filed a TDR against my ticket with PNR number [protected] on 30th December. Since then it is showing the status as "CR registered". i dont know what does it mean. Also i am not getting any update regarding that. It is clearly written that TDR issue will be solved in next 10 days after filong TDR. Kindly Solve it asap and refund my money....

I was trying to book Tatkal ticket from Pune to Bina on 15 Jan 2015 at around 10 AM, but everytime IRCTC server showed the error "You are permitted only 2 Tatkal tickets between 10 AM to 12 PM per IP address". I have not booked even a single ticket even in the last one month, but still it is showing the error. Even at around 10:01 AM waiting list reached upto 50, as a result couldnt get any ticket. I am pissed off by the services of IRCTC....

Dear Sir, We were traveling in 3AC from Ujjain to Jabalpur on 24/12/2014. A vendor carrying mineral water and cold drinks was selling indide the 3AC compartment. We purchased 2 fruit juice packs and one bottle of mineral water from the vendor. The prices on all these packs were deliberately removed by the vendor and he charged INR5.00 more than MRP for each item we bought. When I complained, he told us that his shop in inside the Ujjain...

I have booked a Tatkal ticket on 03-Jan which is automatically cancelled because it is in waiting till the time of chart preparation. I have booked ticket with my ICICI debit card and select the option of CITI bank payment gateway. Now in my IRCTC account it is showing that amount is refumded to CITI bank. Please help me getting money back. Below are mentioned details needed:- PNR No: [protected] Train No./Name: 11077 / JHELUM EXPRESS Date...

yesterday i register my irctc account but i delete my otp by mistake, which was sent to my mobile. It was important to verify. I didn't delete my email otp but delete the otp message on my mobile no. I don't know the password and i am first time user. So please send otp to my mobile again or delete the account, then i would be able to make a new account. My mobile no. Is [protected] and user id is mohdaadil2...

Dear Sir/Madam, I had booked a ticket from JAISALMER (JSM) to JODHPUR JN (JU) journey date 1st Jan2015, but the train got late from more than 3 hours. and we need to catch the next train fron jodhpur and we will not able to catch same if i travel by this late train so I had filed the TDR on the same day[protected]at (TDR Filing Date: 01-Jan-2015 09:23:05 HRS ).The status of TDR showing CR Repudiate. can you tell me when can i get my refund...

Dear sir, We had book train ticket through irctc vide PNR No - [protected] for 6 person booking My father 67 year old my self, my wife and my three children. The booking amount was Rs 1587 and taxes extra. We are waiting for travel from Nagpur to Champa from Gondwana express. That day we are comes from hydrabad to nagpur early morning at 9:00am and observed that gondvana express is near about 12 hour late.Hence we takes normal ticket from...

Dear Sir, This is to inform you that with reference to refund against PNR Number [protected] an amount of Rs. "200" (i.e only 50% refund) was confirmed by the concerned zonal railway office.However, you may be informed that I had CNF tickets [PNR Number [protected]] for my travel to Ahmedabad from Surat on 24 Dec, 2014. Since this particular weekly train [Surat to Mahuva/Bhavnagar SF Express] was delayed (till 14:20 hours unconfirmed),...

Sir,
I want to say that I booked a ticket for Renukoot to Umbala travelled date[protected] but due to late coming of train and wrong information of exp. arrival time I missed this train. After coming at home I have filed TDR against this ticket on same day but there was no refund on this ticket till now so I am requesting you to look into this matter and Refund as soon as possible. I have continued my journey on next day by same...

During the festival times, all the transactions are failing, It must be because of corruption by some IRCTC officials, railways officials, and ticket brokers...I ask for independent inquiry in this issue. I am going to write directly to Prime Minister and Rail minister, If proper inquiry is not conducted..Here, Railway Ticket bookings have become most corrupted one, benefiting above said groups.....

Dear Sir, I, Ms.Chinu would like submit a complaint against IRCTC for deduct Rs.11.25 extra from my bank account. To Be more specific, I had booked two railway e-tickets of Transaction ID-[protected], PNR Number-[protected], on 3rd Jan 201r by online ticket booking on www.irctc.co.in with my username chinu_2979. .I have had used sbi online payment gateway for payment of the booked tickets.They have deducted Ticket Charge: 260.0 Service...

INDIAN RAILWAYS USUALLY DONT CARE FOR AN INDIVIDUALS TIME . TRAIN NO: 12303, POORVA EXPRESS, TRAVELLING FROM HOWRAH TO NEW DELHI DATED 09/01/2015 GOT DELAYED BY 16-17 HOURS . IS WAS REALLY INCONVENIENT AND MOST OF OUR PLANS GOT CANCELLED DUE TO THIS IRRESPONSIVENESS OF RAILWAY AUTHORITIES . THEY SHOULD ATLEAST CARE TO INFORM THE PASSENGERS ABOUT THE REASON FOR THE DELAY ....

I had booked 3rd AC ticket for two persons (PNR No. [protected]) to travel from Delhi to Ajmer by Train No. 12414 (DOJ: 06.01.2015 at 0425 hours). However on reaching the station I found that the train was more than 3 hours late (actually 5 hours). As my father-in-law had expired at Ajmer I made alternative arrangement to travel by bus and filed online TDR on 06.01.2015 at 0351 hours I.e. well before departure of train. But I have received...

I have booked a ticket on 21-Nov-2014 for travel on 13-Jan-2015 with PNR no [protected]. However, my plans changed and I cancelled the ticket. During booking, the ticket ticket is in WL40. As per the rules, I have to get refund after deducting only nominal charges. But as per the mail received from IRCTC after cancellation, I will be receiving only INR 315 as refund. Please do the needful....

Hi, I had filled a TDR for PNR [protected] . The reason for filing TDR was "Train Late More Than Three Hours and Passenger Not Travelled". I had filled the TDR well before the train actual departure from the boarding station(Train departed more than 7 hrs late from the source station itself). I got the refund but only 50% which is not as per the refund rules. I should have been refunded the 100% amount. Please refund the full amount. Thanks,...