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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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513
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+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 418

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K
kamna_hbti
from Noida, Uttar Pradesh
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IRCTC - TDR amount not refund even after one month

Address:Gurgaon, Haryana

Hi, I have cancelled my confirmed Tatkal ticket due to train running more than 3 hours late from the source station. My ticket details are as follows: Train number and Name : 12724 / A P EXPRESS PNR No. : [protected] Passenger name: KAMNA SINGH Date of travel: 25-Dec-2014 Ticket type: Sleeper(Tatkal) Cancellation ID : [protected]( before train departure) It is showing status as "CR registered" and amount is not transfered to my account....
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T
tinkeshjparikh
from Mumbai, Maharashtra
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not refunded with my amount for my 3 irctc transactions

Address:Chennai, Tamil Nadu

[protected] 31-Jan-2015 [protected] CANCELLED 1742.47 1650.0 CITI REFUNDED 02-Feb-2015--NOT REFUNDED WITH 1650 RS [protected]Jan-2015 [protected]TDR 196.24 90.0 ICICI REFUNDED 28-Jan-2015--NOT REFUNDED-WITH 90 RS [protected]Jan-2015 [protected] CANCELLED 136.24 95.0 ICICI REFUNDED20-Jan-2015--NOT REFUNDED EVEN WITH THIS AMOUNT...
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B
begarishar
from Mumbai, Maharashtra
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Unable to get response : Retiring Room matter

Address:Nagpur, Maharashtra

This refers to Transaction ID [protected]. We asked for reservation in Nagpur Retiring Room for Feb 12, 2015 morning. The current payment status says Payment Settled. However, there is no confirmation of Room Booking. I am unable to get through to Customer Contact for the last 24 hours. Please confirm the booking as it is for Senior Citizens....
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Dr.Ajay Chaturvedi
from Mumbai, Maharashtra
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PLAINTCOMS

Address:Jabalpur, Madhya Pradesh

(1) I.R.C.T.C. tur (bharat darshan yatra) S1 me seet no. 68, 69, 70, (2) Yatra Date:- 24/10/2014 to 04/11/2014 (3) my tour:- Mathura, Haridwar, Rishikesh, Ayodhaya, Gaya, Gangasagar, Puri ! (4) Diparchar :- Jabalpur (M.P.) (5) sanjay rathor anptti jank roj phon karta & Dhamhi (6) sanjay rathor ka call No. ;- [protected], [protected] i am Dr.Ajay Chaturvedi Mobile No.:- [protected].[protected]...
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R
raviseth
from Hyderabad, Telangana
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TDR amount not refund even after one month

Address:Hyderabad, Andhra Pradesh

Hi, I have cancelled my confirmed Tatkal ticket due to train running 7 hours late from the source station. My ticket details are as follows: Train number and Name : 12724 / A P EXPRESS PNR No. : [protected] Passenger name: Ravi Seth Date of travel:[protected] Ticket type: Sleeper(Tatkal) Cancellation Date/TDR Date :[protected] before train departure) It is showing status as "CR registered" and amount is not transfered to my account. Its...
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E
Er sanjay mishra
from Chennai, Tamil Nadu
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regarding refund money

Address:Medak, Andhra Pradesh

I have cancelled my ticket on 27th January, 2015 but I did not received my refund money so I am giving you my ticket full details below. PNR No.[protected] Cancelation Transaction id [protected] Refund id [protected] Date of journey 1 march 2015 Class Sleeper Date of cancelation 27 january, 2015 From warangal to mathura Thanks...
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P
Pratibhu Roy Chowdhury
from Bhopal, Madhya Pradesh
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Cockroach in Food

Address:Bangalore, Karnataka

After 2 years i decided to travel by train from Bangalore to Kolkata. But, I am still surprised that after Swach Bharat Abhiyaan, we still find cockroaches all across the compartments, including the pantry car, in the food that was being. While the housekeeping staff are busy with their friendly banter and not even bothered about their jobs. The Hit spray right next to them. The ministry is dreaming of bullet trains, vacuum toilets, but...
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N
natarajan ravichandran
from Chennai, Tamil Nadu
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lack of facility

Address:Vellore, Tamil Nadu

We 6 booked a/c cc tickets pnr [protected] by lalbagh ex mas to sbc doj 31.1.15 boarding at AJJ. There is no proper display of compartment position and the compartments were in the last and no one to guide. The compartments stood after/below the level of the platforms. Since the halt time is 2 minutes we found it difficult to board the a/c compartments for lack of time and got into d3 and walked to our seats which took 15 minutes since the...
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Dr.Ajay Chaturvedi
from Mumbai, Maharashtra
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Complaint sanjay rathor

Address:Jabalpur, Madhya Pradesh

this Emmediate Complaint sanjay rathor Jiska call No.- [protected] & [protected] action please & my call no.- me inframtion thanks sir...
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Dr.Ajay Chaturvedi
from Mumbai, Maharashtra
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Bar-bar sanjay rathor ka call ph. Me dhamki & aptti jank bate

Address:Jabalpur, Madhya Pradesh

shri man jee I.R.C.T.C. tur (bharat darshan yatra) S1 me seet no. 68, 69, 70, tha jiske Coch incharj sanjay rathor the yatra 04/11/2014 to 15/11/2015 kiye the & bar-bar sanjay rathor ka anptti jank roj call phon karta & Dhamki dena
pli.emijet call [protected] & [protected]
Call phone ma ane please salusan & emijet my call phone me contect ..& mujhi majburi me I.R.C.T.C. & sanjay...
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D
drhemaletha
from Ernakulam, Kerala
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failed in issuing ticket

Address:Ernakulam, Kerala

I have booked one online sleeper ticket from Tripunithura station to trivandrum centrl on 30 01 2015.The amount of Rs 182 has been transferred from my SBI account to irctc .But no confirmation sms has been received from irctc so far.My transaction I D is[protected]. i have to travel on[protected] by kanyakumari express at 7.53 am kindly do the needful Dr Hemaletha P K...
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K
Kailash Chand Nawariya
from Jaipur, Rajasthan
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un authorised Ticket purchased throughinternet banking

Address:Jaipur, Rajasthan

SIR, SOME BODY THROUGH INTERNET TRANCTION HAS BOOKED TICKETS THROUGH INTERNET BOOKING ON MY ACCOUNT NO. [protected]: AT PUNJAB NATIONAL BANK BO CHAMBER BHAWAN M.I. ROAD JAIPUR . SIR ON DATE 31/01/2015 A SUM OF RS. 7553/71, 7493.71 AND 14073.71 HAS BEEN DEBITED TO MY ABOVE ACCOUNT THROUGH INTERNET BANKING, WHICH I HAVE NEVER DONE. SOME CULPRIT HAS BY MAKING FAKE TRANSACTIONS HAS DEBITED THE AMOUNT THROUGH BOGUS INTERNET BANKING...
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G
gauravo05
from Bargarh, Odisha
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regarding TDR repudiate

Address:Munger, Bihar

I am kumar gaurav. I have booked a ticket from katihar to patna in 19/10/2014 by e- ticket (irctc).but i filled TDR due to Train Late more three hours.after one month my TDR request is cancel & reason is passanger has travelled, but i have not travelled to train in that day (19/12/2014) i have travelled to north east express (12505) from katihar to patna by general ticket.& next day (20/12/2014) i have booked a ticket( sleeper class...
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D
deepakchouhan
from Jaipur, Rajasthan
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not received refund so far

Address:Jaipur, Rajasthan

dear i had booked a ticket. details are as below Failed Transactions Details Transaction ID: [protected] Train No./ Name: 19031/HARIDWAR MAIL Date of Booking: 09-Jan-2015 Date of Journey: 10-Jan-2015 Date Of Boarding: 10-Jan-2015 Date of Arrival: 11-Jan-2015 From: JAIPUR (JP) To: DEOBAND (DBD) Boarding At: JAIPUR (JP) Resv Upto: DEOBAND (DBD) Quota: TATKAL (CK) Class: SLEEPER CLASS (SL) Payment Status: Payment Settled Late Bank...
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D
Diwap
from Mumbai, Maharashtra
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Refund of debited amount

Address:Darjeeling, West Bengal

Sir, I've done e ticket from net on 29 jan 2015 and my rs 372.49 got debited from my account but I didn't got any ticket, SMS neither email, so what is the processors for the refund of my debited balance my mob no is [protected] and email id is [protected]@gmail.com please send details of it or please refund it back. Thank you......
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B
Benoy Somanathan
from Bengaluru, Karnataka
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Refund Cancellation Amt INR 3200.

Its unfortunate to loose my hard earned money of approx INR3200 with PNR#[protected]. IRCTC should have a feature to alert passengers with a pop up message that this much amount only would be refunded. Its sad to know that feature is not available. This is what happened to me...my mom in law expired and I had booked a confirmed ticket for 31st Jan 2015 18:30 online and also booked another ticket with PNR # [protected] in reservation counter...
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B
Bony Kurian
from Puducherry, Puducherry
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Amount Deducted but no ticket reserved.

On[protected], I have tried to book tatkal ticket for Amritha express Palghat to Trivandrum central[protected] Journey date), the ticket has not generated and amount of 336.24 is deducted from my account twice, which is not recredited at all. I did'nt receive any PNR number or transaction ID, which I think could be because of connectivity issue. Please examin the situation and recredit the account as soon as possible, kindly let me know...
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B
bijumoncb
from Mavelikara, Kerala
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refunding for not issued tickets

Address:Thrissur, Kerala

Sir, l have booked e ticket through net for 30th Jan 2215 in janasdapthii train from thrissur to trivandrum on 29th jan 2015 the money rs 166 have deducted from my account but neither I get any ticket, sms or email. so traveld by another ticket. so please refund me . my mobile number is [protected] and email [protected]@gmail.com....
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G
GKUBI
from Delhi, Delhi
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TDR AMOUNT IS NOT REFUNDED AFTER FILLING OF 90 DAYS

Address:Hyderabad, Andhra Pradesh

DEAR SIR/MADAM I HAVE FILLING TDR ON 10th OCTOBER 2014 . BUT I HAVE NOT RECIEVED ANY REFUNDABLE AMOUNT AFTER 90 DAYS.THERE ARE FLLOWING DETAILS OF TDR FILLING- PNR NO-[protected] CANCELATION ID-[protected] TDR FILLING DATE[protected] DATE OF JAURANY[protected] KINDLY DO NEEDFULL ACTION REGARDS GANESH KUMAR...
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M
Majbuddin Rbn
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint Regarding 2 times deductions

Address:Ghaziabad, Uttar Pradesh

Hello,

I booked IRCTC online ticket on January 24, 2015 and January 25, 2015. I booked 1 ticket on January 24, 2015 with transaction id [protected] and I booked 3 tickets on January 25, 2015 with transaction Ids as below:

[protected]
[protected]
[protected]

while paying the charges of the online tickets, IRCTC has already included the commission of Rs 11.24. For example,...
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