Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

On[protected], I cancelled two tickets from Delhi to Katra & Jammu to Delhi.Refund of one ticket has been received but other refund from Delhi to Katra has not been refunded so far. The Trans ID is: [protected] Cancellation ID is: [protected] Pl. do the needful R.K.Saxena [protected]

my pnr no is [protected].actual time of the train on 1st nov 2014 at 00.20 am but the train was late for more than 5 hours and i had filed tdr before the actual departure of the train at 3.33 am.its been more than 2 months and i have not got the refund.it was ac 1 class ticket.I am fedup of writing mails to tdrprocess @irctc.co.in.They say the train departed at right time.how can they lie when i was at the station all night and ultimately had to cancel my trip and catch a morning train to howrah.i have suffered a big loss. refund my money as soon as possible

Respected Sir, I was about to travel by POORVA EXPRESS (12303) from CHITTARANJAN to PATNA in 3rd AC with 5 more family members along with me on 30th January, 2015. But due to some technical issues train was diverted from ASANSOL via GAYA and did not reach CHITTARANJAN. Hence we could not commence our journey. I filed the TDR on 1st February, 2015 but still the status is showing as CR REGISTERED and I have not got the amount back. The TDR detailsare as follows : TDR Transactions Details Transaction ID: [protected] Train No./ Name: 12303/POORVA EXPRESS PNR Number: [protected] Date of Journey: 30-Jan-2015 Date Of Boarding: 30-Jan-2015 Date of Booking: 01-Dec-2014 From: CHITTARANJAN (CRJ) To: PATNA JN (PNBE) Boarding At: CHITTARANJAN (CRJ) Resv Upto: PATNA JN (PNBE) Quota: GENERAL (GN) Class: THIRD AC (3A) Ticket Amount: 3485.0 Ticket Type: E-Ticket Passengers Details Name Age Gender Status Coach ID Berth No/ WL No AMRIT SAHAY 24 Male CNF B2 50 SUPRAPTI MONDAL 26 Female CNF B2 51 U K SINHA 45 Male CNF B2 53 PRABHA VERMA 36 Female CNF B2 54 AARYAN SINHA 13 Male CNF B2 55 ADITI 5 Female CNF B2 56 TDR Details Reason For TDR: Train Diverted And Passenger Not Travelled TDR Filing Date: 01-Feb-2015 13:54:30 HRS TDR Status: CR Registered Cancellation ID: [protected] TDR Zone: NORTHERN RAILWAY (NR) Registration No: CNR050215W25486 So Kindly look into the matter carefully and try to do the needful as urgent as possible. Thanking You. AMRIT SAHAY. CONTACT NO - [protected]

I had booked two tickets in 3rd AC on 09th January 2015 from Kanpur (CNB) to Gaya Junction (GAYA) in Train No. 22858, Transaction ID is [protected] and PNR No. is [protected]. After Charting done but before leaving the Train I had cancelled the ticket and also filed TDR but from that day till now continue showing CR Registration only, coudn't get the Refund amount. Please help me. Thank you...

Transaction ID:[protected]. Booked my Tickets but amount was deducted from my HDFC Account and Tickets were not Booked. Would appreciate if you look into the matter and refund my amount asap. Account NO. for my HDFC Bank is [protected] and Contact NO. is [protected]

My Sister named Ms. Pooja Uttam travelled from Ghaziabad to Amethi in First AC on 17 Feb 2015 (HA1/A/1/LB), PNR Number [protected]. Someone stolen his purse there having 5000 Rs. aprox, 2 ATMs on it. She didn't left her purse while using washroom, only while sleeping she put her purse below her head. Please take action on that. Regards, Rohit Uttam [protected]

Recently I tried to book a ticket through Internet at the railways website IRCTC Online Passenger Reservation Site for Mumbai-Varanasi train. I have made transaction but failed to ticket within one minute of time all the tickets were sold out and it was showing waiting list for all the trains every day. HOW IS THIS POSSIBLE???????? There is some major Blunder going on. Please look into the matter.

Sir,
Meals on wheels provide food to passenger on train 12311 and 12312 but they are charging lunch (veg-- rice, dal, sabzi, , water 250 ml ) at Rs 100 and Non veg (egg) at Rs 105. the rates are more than the specified rate .
please look into the matter urgently....

PNR No. [protected], Transaction Id. [protected], From VIJAYAWAD (BZA) To DUVVADA (DVD), Dt. of transaction: 02.02.2015, Date of Journey: 10.02.2015, Ticket amount : Rs. 256.00, Journey not performed as I missed to catch the train. I am unable to access to file TDR (for refund of ticket fare against non-performing of journey)

I tried to book ticket from jodhpur to kherli 2 times on[protected] .but it did not book and 287 rs is deducted 2 times.please refund my money.. i mentioned below my transaction message. 1.Thank you for using your SBJ Debit card 459XXX3178 for a purchase worth Rs287.49 on POS 2002 at IRCTC txn#[protected]. 2.Thank you for using your SBJ Debit Card 459XXX3178 for a purchase worth Rs287.49 on POS 2002 at IRCTC txn#[protected].

Transaction ID : [protected] My ticket was not booked but the amount was deducted from my bank account Please kindly pay attention and give me the refund I did the transaction on 15/2/2014 11:30 pm through bank of India and after 12:30 it was showing error for further transaction. bank account no. [protected] debit card no. [protected]

Hello sir, I am booked e-ticket in surat(st) to salem jn(sa) sl class for 4 Jan pnr no: [protected] but some reason i was cancelled my ticket 7 fab.cancelled id no:[protected] but till date amount not recevied in my account. So refound the amount. Thank you. Best Regards, Arun.

I had booked four tickets in 3A from Jalandher Cant (JRC) to Jaipur (JP) with PNR no [protected] and [protected] and two tickets from in 3A from Jalandher cant (JRC) to Ajmer (AII) with PNR no [protected] for 19/01/2015 in train no 12414 running from Jammu Tavi to Ajmer (Pooja Express). The train was cancelled by railways due to bad weather conditions. I have not received the refund amount of the above tickets till date. please refund the same amount

USER ID : KRISH2233 (PURUSHOTHAMAN KUMAR)(CHENNAI-26) I BOOKED A TICKET ON[protected] ([protected])(RES. ST: BOOKED) for the ticket the amount of Rs.861.24 WAS DEBITED TWICE FROM MY ACCOUNT) DUE TO SOME REASONS THE FAILURE OF TRANSACTIONS WAS HIGH THE DETAILS OF THE FAILED TRANSACTIONS ARE GIVEN BELOW [protected](RES. ST: NOT BOOKED)(Payment Failed) [protected](RES. ST: NOT BOOKED)(Payment Failed) [protected](RES. ST: NOT BOOKED)(Payment Failed) [protected](RES. ST: NOT BOOKED)(Payment Settled) [protected](RES. ST: NOT BOOKED)(Payment Failed) I REGISTERED A COMPLAINT ABOUT THIS WITH MY BANK (STATE BANK OF INDIA, VADAPALANI, CHENNAI-600026)

I tried booking my ticket from LTT to GKP on IRCTC site. But when I clicked on book at 8:00 AM in morning it got stuck and when I again tried within 15 second it is shown as regret. It is not possible without having fraud involved in this. Some authority should audit this matter as it involve scam against the public interest.

Dear Sir, I am Rahul Goyal, Age: 26, Civil Engineer by profession, i was travelling from Gwalior to New Delhi on 15th Feb 2015 from DADAR AMRITSAR EXPRESS, as I travel very frequently on this route so was not at all bothered regarding my luggage, I put my luggage under my seat, had got lower seat, but yesterday I experienced a horrible situation, my luggage got torn by rats and inside there were clothes and electronic valuables which got also torn by rats, and this is only due to bad house keeping of IRCTC, my luggage is of AMERICAN TOURISTER which is not of a local brand, and it got fully torn, so you know how wild types of rats IRCTC is carrying in trains and no house keeper is concerned even, just think what will be the situation of food in pantry. I request IRCTC to mull about this and IRCTC should give me compensation against my damages. I hope IRCTC will respond me in justice because it is the problem I faced from your end only. Please Co-operate your valuable customers. Thank You. Regards, Rahul Goyal Continental Engineering Corporation +[protected] PNR No. [protected]

ON 11/02/2015 I ATTEMPTED TO BOOK A TICKET BUT DUE TO NETWORK FAILURE IT WAS NOT DONE. BUT A AMOUNT OF 2013.72 WAS DEDUCTED FROM MY SBI ACCOUNT AND I GOT THE IRCTC TXN NO:[protected] POS 2002. AS PER RULE WITHIN 2 TO 3 WORKING DAYS THE AMOUNT SHOULD BE REFUND TO MY ACCOUNT. BUT STILL IT WAS NOT DONE. PLEASE LOOK INTO THIS MATTER AS THE MATTER IS VERY URGENT.

This is to complain against TT of train number- 14013. My name is Rohan Dev, I was travelling in 3AC class P1-RC, 6. As my ticket was RAC so i asked the TT for confirmed seat as seats were available in the bogie but the TT denied and was asking money for confirmed seat. Kindly look into the matter seriously .

This is to complain against TT of train number- 14013. My name is Rohan Dev, I was travelling in 3AC class P1-RC, 6 date-15/02/2015. As my ticket was RAC so i asked the TT for confirmed seat as seats were available in the bogie but the TT denied and was asking money for confirmed seat. Kindly look into the matter seriously otherwise i will have to complain in consumer forum.

During Rush Period (For Vacation Journey) its impossible to book a ticket especially in North Side trains like Udyog Nagri Express and Pushpak Express. I tried booking ticket from 8.00am on 15.02.2015 for 16.04.2015 journey and at that time the ticket status was showing as Available 458 tickets but when i clicked book and entered passengers details then automatically i got logged out and again when i tried to booked a ticket the available status was changed to waiting list 315 (WL315). Now is it possible that all 450+ ticket was booked within 5-10 seconds ? Its possible only if robots are booking tickets and it means there is some corruption going on which indian railways should thoroughly enquire about this. As irctc authorised agents are charging Rs.500/- + for booking single ticket. So its high time irctc contract should be cancelled..