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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
1035
513
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+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 420

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S
srg1600
from Raipur, Chhattisgarh
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CACELLATION OF I/ TICKET

Sir I was booked Two no, s of I / Ticket for me and my family, and same required to cancel . Detail as under;- 1-Transaction I D;- [protected], PNR; [protected] From Dehli to Khorason road. AC;III DOJ -16 march15. 2-Transaction ID;- [protected] PNR N0. not known, from dehli tokhorason road AC III DOJ - 16 March 15 I have not received above I /Ticket which was required to delivered at my IRCTC address. Now it is requested...
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T
tejpaulsingh
from Mumbai, Maharashtra
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Railway Crossing Guard

Address:Kapurthala, Punjab

I would like to file a complaint regarding a railway crossing guard that is very rude and likes to close the railway crossing as he wishes. At times he closes the crossing 1 hour ahead of the train's arrival. I atempted to discuss this with him today[protected] and he responded with a very rude reply saying that he can open or close the crossing as he wishes and if I don't like it then I can write it in the complaint book but thats not going...
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S
sinhamit2002
from Bhubaneshwar, Odisha
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TDR FILED BUT MONEY NOT REFUNDED

Address:Bokaro, Jharkhand

PNR NO- [protected] Date of Journey: 03-Dec-2014 Date Of Boarding: 03-Dec-2014 Date of Booking: 26-Nov-2014 From: BOKARO STL CITY (BKSC) To: ANAND VIHAR TRM (ANVT) Boarding At: BOKARO STL CITY (BKSC) Resv Upto: ANAND VIHAR TRM (ANVT) Quota: GENERAL (GN) Class: THIRD AC (3A) Ticket Amount: 2535.0 Ticket Type: E-Ticket Passengers Details Name Age Gender Status Coach ID Berth No/ WL No ASHOK KUMAR 64 Male RAC 17 ...
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S
srg1600
from Raipur, Chhattisgarh
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not received I ticket .Pnr N0.6437018726 Ac iii

Sir I was booked my I/ Ticket with my family Detail as under;- PNR N0.[protected] Transaction ID;- [protected] Date Of journey;- 04 /03/ 2015 Raigargh to Nizamuddin.(N/Dehli) AC III I have not recived the ticket till today ....
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M
MALATHI GANESAN
from Salem, Tamil Nadu
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cockroaches

Address:Salem, Tamil Nadu

I use to go by the Chennai Egmore-Salem train i.e. 11063 & 11064 atleast four times in a month. Previously there were small cockroaches moving here and there in all the compartments. We were afraid as they might go into the ears or inside the bags. But we blocked everything during the travel. Nowadays, the cockroaches have grown into maximum size scaring the ladies and children. We don't bother about the enhancement of charges but...
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R
ranjnpatel
from Delhi, Delhi
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TDR filed but money not received

Address:Sangrur, Punjab

TDR Filed but refund not received Dear Sir/ Madam, I have booked an E- ticket having PNR Number : [protected] Transaction ID: [protected] Train No./ Name: 14217/ allahabad to UMB(AMBALA) I have filed the TDR because of the below reason Reason For TDR: Train late more then 3 Hours and The Passenger Not Travelled. TICKET Date: 12-DEC-2014 CANCELLATION DATE:25 DEC 2014 My request for refund has been repudiated by railways...
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J
Jasuja
from Pune, Maharashtra
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we are not getting the good facilities in 2 A.C tier

Address:Raigad, Maharashtra

Dear Sir, My self Abhishek Jasuja. Yesterday i was traveled in 2 A. C. by mangla exp.( MANGLA LKSDP Exp) from khandwa (M.P.) to Mangalore. I clicked some picture and am attaching the train ticket. Further i would like to explain that these train pics was clicked when the train was at PANVEL. In spite of new projects are being launched regarding train clean this is the condition of 2 A.C. Coach...I paid the amount 2960 Rs. as per railway...
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S
Satish Veeravalli
from Hyderabad, Telangana
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Username: veersatish - Account deactivated - Customer care says tampered.

Address:Hyderabad, Andhra Pradesh

Hi Sir, This is to bring your notice that my account has been deactivated and when i call the customer care they are saying it is tampered. I am a software professional and here is what i did, logged in and tried to book a ticket from secundrabad to machilipatnam and I have entered 2 times catpche wrong and third time the website tried to book the ticket and by surprise the account logged off and when i try to login it is saying...
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S
Smrita naruka
from Darjiling, West Bengal
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REFUND OF CANCELLED TICKET

SIR, I TRAVELLDE FROM MALDA TO KAYAMKULAM WITH PNR NO [protected], IN THIS TICKET WHEN I BOOKED THIS TICKET IN WAITING STATUS OF 04 PERSONS, AT THE TRAVELLED TIME ONLY ONE TICKET CONFIRM AND OTHER TICKET ON WAITING AS PER I KNOW INTERNET TICKET CANCELLED AUTOMATIC IF TICKET NOT CONFIRM . AFTER 20 DAYS WHEN REFUND AMOUNT NOT BACK IN MY ACCOUNT I TALK CUSTOMER CARE HELP THEN THEY REPLY I CAN NOT REFUND KINDLY TRY TO REFUND MY AMOUNT I AM...
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Address:Bangalore, Karnataka

Hi Team, Issue1: 3 Years back I created my profile in IRCTC using my company id- leelavathi.[protected]@hcl.in Unfortunately, I forgot the password of my IRCTC Login. I wanted to cancel my booked tickets, I tried for forgot password option, the temporary password is reaching to registered email id. So, I sent an email to " [protected]@irctc.co.in" for cancellation of tickets.But they have not cancelled the tickets and asked me to send a...
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M
MURUGAN p
from Tirunelveli, Tamil Nadu
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TAKKAL TICKET BOOKING

Address:Tirunelveli, Tamil Nadu

SIR, I HAD BOOKED ONE TATKAL TICKET ON 17.01.2015 FOR POTHIGAI EXPERESS (SANKARANKOVIL TO CHENNAI) THRO MY INDIVITUAL USER ID, I HAVE NOT RECEIVED THE TICKET, BUT THE AMOUNT WAS DEBITED IN MY BANK A/C STILL I NOT YET RETURN THE AMOUNT, KINDLY ARRANGE TO RETURN THE AMOUNTYEARLY AS POSSIBLE. DATE OF BOOKING :17.01.2015 DEBIT AMOUNT :RS.941.24 BANK TRANSACTION REF NO:[protected]GOOLOKSDO TRANSFER TO [protected] SBI IRCTC COLLECT......
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M
Mzubair88
from Mumbai, Maharashtra
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train bogie numbers

Address:Raigad, Maharashtra

Train number 50105 diwa sawantwadi passenger does not have Bogie numbers on it.it has been announced that bogie number D1 will b second from engine.but there is no name plate on it.when i entered it was like general bogie.it was very confusing for passengers to get their seats. Even i had my reservation for my journey, it took half and hour for me to get seat, and that is also not as per my reservation....
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V
Vinishya
from Ahmedabad, Gujarat
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REFUNDING NOT CONFIRMED TATKAL Booking AMOUNT

Address:Bangalore, Karnataka

I have book two tatkal waiting list ticket at 19 dec 2014([protected]-IRCTC_NEW). I only got one ticket is confirmed, after preparing the chart. So i have to get refund amount of one ticket.The cheque reference number is [protected] . Looking forward to hearing from you. My phone number [protected] Thanks Regards Vinishya...
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D
Dasthagiri K
from Vijayawada, Andhra Pradesh
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Reg:Refresh Is not working

Address:Hyderabad, Andhra Pradesh

Hi, while booking tatkal ticket, we are facing issue with refresh link. Even though we clicked on refresh it is not giving an option Book Now, but the option is coming when we click on ticket class like SL, 1A, 2A... Thanks and regards, Dasthagiri....
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P
pranav.verma2008
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( TDR Filed) yet not refunded.

Address:New Delhi, Delhi

Hi Sir, my cancelled ticket amount ( TDR Filed) yet not refunded. It's Status showing " CR Registered " All the related information is given Below :- Cancellation ID - [protected] PNR Number - [protected] From - ANVT To - PNBE Date of Journey - 12-Dec-2014 TDR Status - CR Registered TDR Filing Date - 12-Dec-2014 22:52:10 HRS Please do the needful Regards...
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A
Ankit_Dalal
from Mumbai, Maharashtra
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TDR Status CR Repudiate

Address:Thane, Maharashtra

Hi, I had booked the ticket through IRCTC site having PNR No. [protected] and Transaction ID [protected]. As I could not travel, I had registered the TDR on same day within 2 hours of Train Departure. But still TDR status it shows as CR Repudiate and Reason for TDR Registration Failed: Invalid TDR Timestmap : CNF . Please do the needful to get this solved....
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C
CYRIL W PEREIRA
from Thiruvananthapuram, Kerala
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E TICKET BOOKED , BUT TICKETS NOT RECEIVED

Address:Thiruvananthapuram, Kerala

Dear sir, I BOOKED 2 TICKETS ON 17TH JAN, 2015. FROM TRIVANDRUM TO MADURAI MY TRANSACTION ID # [protected] AND ID# [protected] TICKET FARE WAS TAKEN FROM MY BANK ACCOUNT BUT I HAVE NOT RECEIVED MY E TICKETS. COULD YOU PLEASE LOOK INTO THIS PROBLEM THANK YOU...
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S
selvamarmy
from Melur, Tamil Nadu
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Train tickets cancelled but refund amount not credited

Address:New Delhi, Delhi

I made train reservation from TMQ to MS in train number 16724 to travel on 11.10.2014 under PNR no [protected] (fare Rs 305/-)AND also in train no 12693 from MS to MDU to travel on12.10.2014 PNR no [protected] (fare Rs 315/-) which were cancelled on 11.10.14 and I received SMS that Rs 275/- and Rs 285/- respectively be credited. But till date not done. Kindly do the needful to credit the cancellation amount....
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H
hiteshposhia
from Bengaluru, Karnataka
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Extra amount deducted

Address:Bangalore, Karnataka

Dear Sir, I, Hitesh Poshia would like submit two complaint against IRCTC for deduct Rs.11.25 extra from my bank account for each ticket booking. To Be more specific, I had booked two railway e-tickets by online ticket booking on www.irctc.co.in Below is my booking details. Transaction ID PNR Number Train No From-To Date of Journey Status Date of Booking [protected] [protected] 19215 BCT RJT 09-Jan-2015 Booked 06-Jan-2015 [protected] [protected] 11006 KJM DR 08-Jan-2015 ...
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N
Nithyz
from Delhi, Delhi
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COULD NOT RECOVER REFUND

Address:Salem, Tamil Nadu

Sir, i have booked and cancelled two tickets on date 12 jan. 2015...i have paid the amount through payment gateway because i could not find any option to pay by citi union bank, nw my refund history says the amount is refunded to citi and icici bank gateway..my refund id is [protected] and [protected] respectively, can u help me through this issue...
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