Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I tried to book the ticket of Shri BK Thapar from Moradabad to Chandigarh in RMR-CDG express (Train No. 15031) through irctc online site for Feb.16, 2015. I filled all the details but the ticket was not booked. however, Rs 322.47 were deducted from my SBI Account.On the IRCTC screen the message was displayed " Rejected from Bank{ Transaction Id: [protected]} You can choose another payment option and try again" Therefore, i again filled all the details with another SBI account but again ticket was not booked. However Rs 322.47 was again deducted from my SBI account. This time also a message appeared on IRCTC screen " Rejected from bank { Transaction No. [protected]} You can chhose another payment mode and try again. Thus there are two times when ticket was not booked but each time money was deducted from my SBI accounts.
You are requested to look into the matter and refund Rs. 644.94 back into my respective SBI accounts at the earliest.
Thanks
Dr. B.C.Saini

I booked one ticket for[protected] by 12509 from Bangalore City Jn. to Guwahati in 3A through E-Ticketing using SBI debit card for which an amount of Rs. 2363.00 has been deducted from my account for which confirmation has been sent in mobile no. vide POS SBIRCTC at IRCTC txn #[protected], but the ticket has not been generated yet. Kindly refund the amount immediately to avoid legal complication.

Dear Sir, This is Sherin Philip. made a transaction with credit card with IRCTC. I booked two tickets but thrise the amount is deducted from the account. Kindly refund me the amount for which transaction the ticket is not issued. Ref. Nos. [protected] [protected] [protected] Among them two transaction has been done but not three. Warm Regards, Sherin Philip Mob. [protected] sherin.[protected]@yahoo.co.in

Dear IRCTC team I am Veankateshkumar D ticket not generated but 4 time Rs 672.48 amount or payment deducted from bank account by net banking total Rs 2689.92, I have done an online transaction to purchase E ticket, after the payment was made through ICICI bank Internet banking the amount Rs 2689.92 got debited from my bank account, following message displayed on screen DOWNTIME MESSAGE DUE TO MAINTENANCE ACTIVITY E TICKETING SERVICE WILL NOT BE AVAILABLE. Still also we have not received any king of confirmation message of mail form IRCTC, please refund total amount to my bank account. Thanks and regards Venkatesh kumar D

Hello, I tried to book the tatkal tickets from Bandra Terminus(BDTS) to Marwar Jn.(MJ) junction for date 13-Feb-2015. I filled all the details and Payment was successful, but the Ticket was not booked. I got below error messages, - weblogic.common.resourcepool.ResourceLimitException: No resources currently available in pool Eticekting-DataSource to allocate to applications, please increase the size of pool and retry. This happened for 3 times when I tried to book tickets, each time i got the same error. My transaction number are:- [protected] [protected] [protected] Please work on it and help me revert back my money to my account. Thanks and regards, Chandra bhan Singh. [protected]@gmail.com

Ticket not generated and payment deducted - I have done an online transaction to purchase an e-ticket. After the payment was made through SBI bank Internet banking the amount Rs.1301.24 got debited from my bank account. Following message is displayed on the screen: DOWNTIME MESSAGE DUE TO MAINTENANCE ACTIVITY E-TICKETING SERVICE WILL NOT BE AVAILABLE. INCONVENIENCE CAUSED IS DEEPLY REGRETTED. I got an sms citing the transaction particulars. Unfortunately, I could not able to check the transactions or generated ticket. Sir please refund me my amount immediately or generate my tickets. Transaction Reference No - IG00PDKJU7 amount - 1301.24 Date & Time - 12/02/2015 10:23:31

I have booked a Tatkal ticket from NDLS to NGP for AP EXPRESS on 30th Jan, 2015 and Date of Journey was 31st Jan, 2015. For reason ' it was in waiting list so i cancelled the ticket and when i was cancelling the ticket only rs.35 should be charged out of rs.1720, there was a message from irctc stating that amount will be refunded but it is been 12 days but the amount has not refunded yet. So I request to you, please refund my EFT amount. Ticket details: User ID : S2634 Date of booking : 30th Jan, 2015 PNR Number : [protected] TXN id : [protected] Train No./Name: 12724 / A P EXPRESS DOJ :[protected] From : NDLS to NGP Boarding: NEW DELHI (NDLS) Resv Upto: NAGPUR (NGP)Class: THIRD AC (3A)Quota: TATKAL Ticket Type: E-Ticket (CK)Cancellation ID: [protected]. TXN Amount : INR.1685. . Thanks & Regards SACHIN GULIA

sir today 12.2.2015 i have booked tatkal ticket from hospet to bangalore, the amount is deducted from my account but during process i didnt get any pnr or berth details it is showing etecketing server mtnce problem. Like this i have done today 3 transactions thinking that payment not happened, but 3 times amount deducted from my account but i didnt get the any pnr or seating details, now the site is showing that mtnce problem. hence kindly give the berth details or give back the amount for 3 transactions done. mob:[protected]

Hello, I tried to book the tatkal tickets from Pune to Badnera junction for date 13-Feb-2015, i filled all the details and Payment was successful, but the Ticket was not booked. I got below error messages, - weblogic.common.resourcepool.ResourceLimitException: No resources currently available in pool Eticekting-DataSource to allocate to applications, please increase the size of pool and retry .. This happened for 4 times when i tried to book tickets, each time i got the same error. Please work on it and help me revert back my money to my account. Thanks and regards, Harshal Ingle. [protected]@gmail.com [protected]

Respected Sir/madam, I have been booking tickets chennai to bangalore (bangalore mail) in tatkal for the last three weeks my tickets are not booked showing an error service is temporarily suspended so there is no use of tatkal in the train . After transaction my ticket is not booked and it is one of the worst scenarios .Request another train from chennai to bangalore.

Ticket not booked and payment deducted - I have done an online transaction to purchase an e-ticket. After the payment was made through Axis bank internet banking the amount Rs. 577.48 got debited from my bank account. I also got an sms citing the transaction particulars. Unfortunately, neither my tickets has been generated nor my IRCTC account shows any such transaction. Sir please refund me my balance immediately. or generated my tickets. Transaction id - Payment Reference No -****[protected]***** Bid[protected]

I have done an online transaction to purchase an e-ticket. After the payment was made through SBI Debit card no. 622xxxxxxxxxxxxx842 for a purchase worth Rs. 1211 on the amount Rs. 1211 got debited from my SBI account. I also got an sms citing the transaction particulars. Unfortunately, neither my tickets has been generated nor my IRCTC account shows any such transaction. Sir please refund me my balance immediately. or generated my tickets. Also, while booking through Net banking, SBI online banking site is not being directed to. This creates a huge problem while booking tickets during TATKAL booking. Pls resolve this grave issue at the earliest

I Book the ticket on4th march Dindigul to Chennai. 1st time I was booking last minute the server not find result came but the ticket not come but my money taken by bank Rs.522.49 on POS 2002 at IRCTC txn[protected]. same day another transaction IRCTC[protected]. But one ticket two times taken my money. So kindly check and return one money to my bank. Thanking you P. Clarammal, Mail [protected]@yahoo.co.in

Dear sir, I have booked tickets in two trains. S.No.Transaction ID PNR Number Train No From To Date of Journey Reservation Status Date of Book 1 [protected] [protected] 18110 PTK DLI 27-Jan-2015 CR Repudiate 12-Jan-2015 2 [protected] [protected] 14034 PTK DLI 27-Jan-2015 Partial Cancelled 12-Jan-2015 In my first option sleeper was confirmed, while in my 2 option 3AC was waiting which later got confirmed, There fore I & my friend travelled by the same 2nd option train .. Since the chart was prepared, we were not able to cancel to the First option ticket. I filed TDR for persons do not travelled which got repudiated somehow. Pls clarify how Can i travel in both the trains ??? IRCTC pls check & return the money.. Regards Shamit rastogi [protected]

Dear Sir, Today while I was travelling in TRAIN number 17015 (VISAKHA EXPRESS) coach no.S12 from Bhubaneswar to Chatrapur, I have seen the coach was not cleaned. I have taken some photos of that coach. I do not know what amount of money is spent for cleaning of these coaches, but surely I want know what action taken against the staff for this gross irresponsibility. Thanking you. Your"s Sincerely BHASHYAM MURALIDHAR

Dear Sir/Madam, I have booked 2 tickets for my wife and myself, due to some urgent reasons my wife did not boarded the train. I filed the TDR the other day as I went off the train and got the chance to try for my only chance to file a TDR. Week's after I am seeing the status as CR Repudiate. Please do the needful. Details below: TDR Filing Date: 02-Jan-2015 14:01:09 HRS Reason for TDR Registration Failed: Invalid TDR Timestmap : CNF

Hi, I had cancelled my ticket against PNR number [protected] for train number 12616 at 22.26 hrs on 17th January 2015. The train was running late by more than 7 hours whereas the scheduled departure was 23.25 hrs on 17th January. As per the railway cancellation rules, "Full refund is permissible if refund is obtained/online TDR filed before actual departure of the train if train in running more than 3 hours late". I filed the online TDR on 17th January at 22.26 hrs (attaching IRCTC snap shot) when the scheduled departure of the train was at 23.25 hours and actual departure was around 7 am the next day 18th January. I have received an email that I have been refunded Rs.515 whereas I am entitled to refund of the entire payment of Rs.1035. I request the refund of the remaining Rs.520. Thank you. Regards, Arivazhagan GD [protected]

Dear sir, I have booked a ticket in tatkal, after payments done by net banking the website stopped responding.I didnot get any message that ticket has been booked immediately. Since I need the ticket urgently I again booked the ticket with the same name, same ID, same date, same train. this time the transaction was successful. Now when i checked, found that the earlier ticked was also booked. I immediately cancelled one ticket. Due to the website response I lost the payments for which I am requesting them for a refund. I am asking for the refund as the website stopped responding . I am not asking for the tatkal refund as i also knew that tatkal ticket payments is not refundable. I am asking for the refund for wrong booked ticket. If one ticket already booked with all the same details the website should not book another ticket of same details, same name, age, ID proof, same train etc. If IRCTC is not refunding means a person can book as many ticket as he can, with only one id, one name, same age, same train. I hope a positive response Thanks and regards BR Khan

I have on 10.01.2015 booked through IRCTC Online two journey tickets each, from Chennai Central to Bhopal Junction for Journey on 02.03.2015 by TN Express vide PNR No. [protected] and Return Journey from Bhopal Junction to Chennai Central for Journey on 11.02.2015 by TN Express. Eventhough the tickets were booked in the morning well in advance say, 53 and 60days, I have been issued RLWListed tickets. I do not understand the logic of people booking well in advance on prescribed 60 days, how come tickets issued in the beginning of the days itself were "Waitlisted".? One has to wait till 4 hours before the journey time (after preparation of charts?) to get confirmation of seats/berths booked. It is giving the customer anxiety till the last moment. Can anyone in either IRCTC or RAILWAY board clarify this, to my satisfaction please?

sir, kindly make sure and inform me that irctc user id 'sumiratn' which is my id on irctc from which i was booking my ticket on mondey 9/2/2014 in tatkal hours, and a massage was shown that You are permitted only 2 Tatkal Tickets between 10:00 AM to 12:00 PM per IP Address, I want to know that what is my ip addres at that time and who is else one using my ip addresses and booked ticket kindly inform me as soon as possible, they replied...