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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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513
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+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
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108
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 419

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A
Apurba Mondal
from Chennai, Tamil Nadu
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Ticket not Refund

Address:Kolkata, West Bengal

Dear sir, My ticket detail's Ticket PNR No.[protected] transaction ID:[protected] booking date on21.01.2015 and journey date on 23.01.2015 but same day this train cancel. still now my Ticket amound not refund. please refund my e-ticket amound as early as possible. Regard Apurba Mondal Mob:[protected]...
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S
sapnashyam
from Kolkata, West Bengal
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meal of dorronto 12263 pune to nzm

Address:New Delhi, Delhi

we travelled on27 jan from pune to nizamuddin.the meal served to us z so useless nd tasteless.and all food items were cold.ten different types of coaches added to make a rajdhani express train.fare z too high but not even one service z like rajdhani train.our p.n.r no z [protected].sapna motwani.plz improve ur services to serve better to public....
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N
Nikhil B Mehta
from Surat, Gujarat
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Tatkal Quota Booking Issue

Address:Bharuch, Gujarat

Dear Sir/Madam, This is Nikhil Mehta from Gujarat. My Username is " nbmehta29 " for IRCTC login. I had booked tatkal ticket for two times. details of the same is below. Sr. No. PNR Number Train No From To Date of Journey Reservation Status Date of Booking 1 [protected] 19131 BH BHUJ 29-Jan-15 Booked 28-Jan-15 2 [protected] 19006 DWK BH 26-Jan-15 WL Cancellation 25-Jan-15 When I used to booked tatkal ticket at 10:00 am, it...
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D
dhiru8968
from Gurgaon, Haryana
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File tdr but amount not refunded

Address:Jaipur, Rajasthan

dear sir/madam Regarding PNR no-[protected], TRAIN NO.12307, HOWRAH exp i have bbooked ONE tickets from jaipur to jodhpur but train was late more than 5hrs so i have cancelled the tickets and filled a TDR on- 12JANUARY 2015 but till now i have not received the refund. pls do the needful AND AGAIN VERIFY THE MATTER.Regards DHIRENDRA...
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K
Krishna B Srinivasa Rao
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Incorrect TDR repudiation

Address:Bangalore, Karnataka

PNR #: [protected] From Solapur to Yesvantpur. DoJ: 28 Dec 2014. Train no: 22134 / Solapur exp. My family and I were to have travelled per the above details. We had been wait listed when we booked. On chart preparation, we saw that 2 out of the 4 seats booked had been confirmed. The other two was still wait listed. I submitted a TDR ref [protected], citing "Party Partially Confirmed/Waitlisted And All Passengers Did Not Travel" I...
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M
mayurgamer
from Mumbai, Maharashtra
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Complaint regarding Refund

Address:Mumbai City, Maharashtra

I have filed a TDR for a Ticket. By Mistake I have selected "Passenger Not Travelled" instead of "Train late for than 3 hours". I have send the mail regarding this to Irctc for updating the same. They acknowledged my mail and inform me that the same will forwarded to railways authorities.After some days i got 50% only in my account instead of 100% as "Train was late for more than 24 Hours" for which i have asked to Update. It's been one...
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Address:Chandrapur, Maharashtra

This is a complain regarding the operator providing wrong train status on 139. The incident happened on 16th Jan 2015, around 10PM. We had booking for two passengers in 3AC for below travel: Train number: 15024 Train name: YPR GKP Express Boarding station : Chandrapur (CD) Departure time : 10:14 PM. PNR: [protected] We were continuously checking running status on mobile application. It showed train is running 111 minutes late, last...
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A
ac78698
from Bengaluru, Karnataka
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TDR Refund Not Released

Address:Pune, Maharashtra

I had applied for a TDR (Reg# DSW031214W14391) PNR # [protected] on Nov 28 2014. It has been almost 2 months and the amount has yet not been credited to my account. This issue is not just about the refund, it is also about the attitude of the railway employees towards the customer. I had called the Hubli Helpline # [protected] almost 10 times. The behaviour of the railway employee was very rude and disrespectful. It is our money for which...
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S
saiupendra 98857
from Bengaluru, Karnataka
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IRCTC cheating the passengers

Address:Bangalore, Karnataka

Irctc is not calculating the strength of space available in coach, it issues the second class tickets unlimited, due to this the people who got the ticket for 2nd class they are coming into reservation coaches and troubling the passenger in the reservation.cops are help less to stop these people, by this reserved people are not feeling comfort . The TC are collecting money from 2nd class people and they are became silent .they are not following...
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A
Annapurna karkera
from Bengaluru, Karnataka
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cleanliness in train no.16381 kanyakumari express from cstm to kanyakumari

Address:Mumbai City, Maharashtra

There is no cleanliness in train no 16381knayakumari express the train lots of water leakage and lots of toilet odour from the starting destination i.e.cstm itself how a passenger can travel in this trains the smell affects a lot to the small kids and senior citizens even the passengers who travels in this train.This create illness to all the passengers who are travelling. Railway charges the ticket charges for a safe and clean travelling...
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H
hiteshmg
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Valid TDR Still CR Repudiate

Address:Bhopal, Madhya Pradesh

I filed TDR on 07 Jan 2014 17:32 for PNR Number [protected] since train was running late more than 3 hrs and it reached at bhopal station more than 5 hrs late (train actual arrival 13:45 ). I was supposed to catch flight from mumbai next day in morning hence i did not travelled through train and went through bus and filed TDR 1 hour before at 17:32 hrs before train arrival at bhopal station which came close to 18:43 hrs. Please find attached...
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B
brajpoddar
from Delhi, Delhi
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TDR FILED BUT NO REFUND ITS BEEN 1 MONTH

Address:New Delhi, Delhi

Reason For TDR: Party Partially Confirmed/Waitlisted And All Passengers Did Not Travel. TDR Filing Date: 19-Dec-2014 14:10:59 HRS TDR Status: CR Registered Cancellation ID: [protected]TDR Zone: SOUTH EASTERN RAILWAY (SE) Registration No: DSE261214W18978 I have not received refund yet. Can you please check and see what is the problem. You can contact me @ e mail address - [protected]@gmail.com...
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G
Gausul Azam
from Hyderabad, Telangana
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Refund Rejected

Address:Hyderabad, Andhra Pradesh

Hi There, I booked a premium tatkal ticket of AP Express 12723/A dated 11th Jan 2015 with PNR [protected]. Train was 14 hour late so I did not travel as I had ticket on 12th Jan from Delhi to Mirzapur at 12am. So my entire planning of got ruined and I cancelled my entire plan. TDR was filed by railway inquiry associate however it is rejected. For the ticket of 600 rupees I paid 2, 000 and did not travel because of train late. I...
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V
vijaykumarcmc
from Gurgaon, Haryana
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amount debited but ticket not booked or confirmed

Address:Tiruchirappalli, Tamil Nadu

22-Jan[protected]Jan-2015) POS PRCH POS[protected] IRCTC 952.49 22-Jan[protected]Jan-2015) POS PRCH POS[protected] IRCTC 952.49 this a reference no details, amount debited from my account, please return back and do needful...
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Address:Sonbhadra, Uttar Pradesh

Sir, I am travelling from TRIVENI EXPRESS, (train no. 84369) in which i got seat near window whose window panes and glass is broken. I requested railway staff in train( TC) make some arrangement as it is very much cold weather but he said i will not do anything. And on asking about complain copy he said i can't register my complain. On this when i put my problem in front of on way station master of CHOPAN(CPU) on duty at 10:00 pm, he said...
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D
Danish Farooqui
from Jaipur, Rajasthan
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non refunded after TDR

Address:Raebareli, Uttar Pradesh

dear sir, I have booked an E Ticket through my personal ID on 27 DEC 2014 of SAKET LINK Exp (21068) from RBL(Raebareli) to LTT(Lokmanyatilak) for the next day. there was one confirmed birth and three waiting birth at the time of booking and it never confirmed the rest birth. So i have Filed TDR as prescribed by a representative of IRCTC Customer care. on 14 of Jan 2015 it was Repudiate due to unreliable reason. after requesting to...
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H
harihkn
from Chennai, Tamil Nadu
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Blocking internet provider IP

Address:Thiruvananthapuram, Kerala

Hi,
We people were working together in an organization and we are from different places of country and we have individual user accounts of IRCTC portal. When no tickets were available under general quota, we were forced to book TATKAL tickets using IRTC online portal. But the portal only allows two TATKAL booking from single Internet provider IP between 10AM and 12PM and when we try to book after blocking hours, even the TATKAL also...
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R
Raghupati Jha
from Mumbai, Maharashtra
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No food provided

Address:Jaipur, Rajasthan

Hi . I boarded the shatabdi exp from jaipur to Ajmer. While booking the ticket we were asked for non veg or veg option . But were informed in train that no food would be provided but we could get food by paying money . Kindly confirm if we are eligible for food or not. The catering is by a company called Arenco catering...
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P
pradeepkhobragade
from Manali, Himachal Pradesh
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tdr not paid

Address:Nagpur, Maharashtra

i had booked ticket from CSTM to NGP for[protected] for train no. 01013 which was scheduled to depart at 12:20 AM from CSTM. But it was resheduled and was late by more than 3 hrs, hence i filed tdr in the morning on the same day but irctc said it repudiate it. the ticket details are given below. PNR [protected] TRAIN NO. 01013 CANCELLATION ID [protected] DATE OF JOURNEY 07-Jan-2015 TDR FILLING DATE 07-Jan-2015 07:45:26 HRS...
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V
v c kumar
from Tellicherry, Kerala
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Extra fine amount collected

Address:Kanchipuram, Tamil Nadu

Sir, I have booked Train Ticket in talkal by online on 21.1.15 for travel from Tirunelveli to Kanchipuram in 16352/NCJ Mumbai Express PNR No.[protected] for my father-in-law and Mother-in-law. Both are senior sitizen. I have entered his voter ID in the talkal form thro' online and his mobile number. The above passengers were having voter ID in original at the time travelling. But the squad of Railways in Tirunelveli not accepted and collected...
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