Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have booked two tickets in AC 3 Tier from Thalassery to Kuttippuram by train No. 16860. The two tickets were intended to be used by senior citizens. I have given the birth preferences as SL @ SU because during this day journey we both can travel safely. But when the ticket was confirmed the berths allotted were one MB @ one UP. At the time of booking 128 berths were available vacant. It is not understood as to why the berths asked by me were not allotted. It is understood that senior citizens are normally offered lower berths. [protected]@yahoo.com

Hi, I have cancelled my confirmed Tatkal ticket due to train running more than 3 hours late from the source station. My ticket details are as follows: Train number and Name : 12724 / A P EXPRESS PNR No. : [protected] Passenger name: KAMNA SINGH Date of travel: 25-Dec-2014 Ticket type: Sleeper(Tatkal) Cancellation ID : [protected]( before train departure) It is showing status as "CR registered" and amount is not transfered to my account. Its already being 30 days but I did not get any response from Indain Railway.

[protected] 31-Jan-2015 [protected] CANCELLED 1742.47 1650.0 CITI REFUNDED 02-Feb-2015--NOT REFUNDED WITH 1650 RS [protected]Jan-2015 [protected]TDR 196.24 90.0 ICICI REFUNDED 28-Jan-2015--NOT REFUNDED-WITH 90 RS [protected]Jan-2015 [protected] CANCELLED 136.24 95.0 ICICI REFUNDED20-Jan-2015--NOT REFUNDED EVEN WITH THIS AMOUNT

This refers to Transaction ID [protected]. We asked for reservation in Nagpur Retiring Room for Feb 12, 2015 morning. The current payment status says Payment Settled. However, there is no confirmation of Room Booking. I am unable to get through to Customer Contact for the last 24 hours. Please confirm the booking as it is for Senior Citizens.

(1) I.R.C.T.C. tur (bharat darshan yatra) S1 me seet no. 68, 69, 70, (2) Yatra Date:- 24/10/2014 to 04/11/2014 (3) my tour:- Mathura, Haridwar, Rishikesh, Ayodhaya, Gaya, Gangasagar, Puri ! (4) Diparchar :- Jabalpur (M.P.) (5) sanjay rathor anptti jank roj phon karta & Dhamhi (6) sanjay rathor ka call No. ;- [protected], [protected] i am Dr.Ajay Chaturvedi Mobile No.:- [protected].[protected]

Hi, I have cancelled my confirmed Tatkal ticket due to train running 7 hours late from the source station. My ticket details are as follows: Train number and Name : 12724 / A P EXPRESS PNR No. : [protected] Passenger name: Ravi Seth Date of travel:[protected] Ticket type: Sleeper(Tatkal) Cancellation Date/TDR Date :[protected] before train departure) It is showing status as "CR registered" and amount is not transfered to my account. Its already being 30 days but I did not get any response from Indain Railway.

I have cancelled my ticket on 27th January, 2015 but I did not received my refund money so I am giving you my ticket full details below. PNR No.[protected] Cancelation Transaction id [protected] Refund id [protected] Date of journey 1 march 2015 Class Sleeper Date of cancelation 27 january, 2015 From warangal to mathura Thanks

After 2 years i decided to travel by train from Bangalore to Kolkata. But, I am still surprised that after Swach Bharat Abhiyaan, we still find cockroaches all across the compartments, including the pantry car, in the food that was being. While the housekeeping staff are busy with their friendly banter and not even bothered about their jobs. The Hit spray right next to them. The ministry is dreaming of bullet trains, vacuum toilets, but...

We 6 booked a/c cc tickets pnr [protected] by lalbagh ex mas to sbc doj 31.1.15 boarding at AJJ. There is no proper display of compartment position and the compartments were in the last and no one to guide. The compartments stood after/below the level of the platforms. Since the halt time is 2 minutes we found it difficult to board the a/c compartments for lack of time and got into d3 and walked to our seats which took 15 minutes since the D compartments were filled with unreserved passengers making us to walk freely which is a never ending problem. Will you please keep display boards working always to help passengers? Secondly, the western toilet in between two a/c comparments was flooded with human waste since the flush was not working emenating bad smell throughout the journey. Will u pl set right the toilet problem immediately? my e mail id [protected]@yahoo.com

this Emmediate Complaint sanjay rathor Jiska call No.- [protected] & [protected] action please & my call no.- me inframtion thanks sir

shri man jee I.R.C.T.C. tur (bharat darshan yatra) S1 me seet no. 68, 69, 70, tha jiske Coch incharj sanjay rathor the yatra 04/11/2014 to 15/11/2015 kiye the & bar-bar sanjay rathor ka anptti jank roj call phon karta & Dhamki dena
pli.emijet call [protected] & [protected]
Call phone ma ane please salusan & emijet my call phone me contect ..& mujhi majburi me I.R.C.T.C. & sanjay rathor Pr jabalpur thana F.I.R. karna ho saktka hay
thanks sir

Pesejar Name - ashwin chaturvedi, ajay chaturvedi & shivani chaturvedi

I have booked one online sleeper ticket from Tripunithura station to trivandrum centrl on 30 01 2015.The amount of Rs 182 has been transferred from my SBI account to irctc .But no confirmation sms has been received from irctc so far.My transaction I D is[protected]. i have to travel on[protected] by kanyakumari express at 7.53 am kindly do the needful Dr Hemaletha P K

SIR, SOME BODY THROUGH INTERNET TRANCTION HAS BOOKED TICKETS THROUGH INTERNET BOOKING ON MY ACCOUNT NO. [protected]: AT PUNJAB NATIONAL BANK BO CHAMBER BHAWAN M.I. ROAD JAIPUR . SIR ON DATE 31/01/2015 A SUM OF RS. 7553/71, 7493.71 AND 14073.71 HAS BEEN DEBITED TO MY ABOVE ACCOUNT THROUGH INTERNET BANKING, WHICH I HAVE NEVER DONE. SOME CULPRIT HAS BY MAKING FAKE TRANSACTIONS HAS DEBITED THE AMOUNT THROUGH BOGUS INTERNET BANKING CHANNEL AND BOOKED SOME TICKETS. I STRONGLY SUBMIT MY PROTEST IN THIS REGARD AND REQUEST YOU TO CANCEL THE TICKETS IMMEDIATELY WHICH HAS BEEN PURCHASED UN AUTHORISEDLY. iN THIS CONNECTION I WOULD LIKE TO POINT OUT THAT FIR IS ALSO BEING BOOKED FOR THESE UN AUTHORISED TRANSACTIONS FOR WHICH IRCTC WILL ALSO BE MADE A PARTY . AS SUCH I REQUEST YOU TO MAKE REFUND OF THE AMOUNT BY CANCELLATION OF THESE TICKETS ETC. AND CONFIRM TO ME IMMEDIATELY. THE DETAILS OF THE TRANSACTIONS NUMBER IS AS UNDER : S 95988226 Rs. 7553.71 s 95996352 Rs. 7493.71 s 96005986 Rs. 14073.71 AN EARLY ACTION IS REQUIRED. KAILASH CHAND NAVARIA MOBILE NOL. [protected] JAIPUR

I am kumar gaurav. I have booked a ticket from katihar to patna in 19/10/2014 by e- ticket (irctc).but i filled TDR due to Train Late more three hours.after one month my TDR request is cancel & reason is passanger has travelled, but i have not travelled to train in that day (19/12/2014) i have travelled to north east express (12505) from katihar to patna by general ticket.& next day (20/12/2014) i have booked a ticket( sleeper class waiting ticket)to pnbe sc exp (12792) from patna to nagpur at patna station reservatin counter in 8:20 am (approx).& i have travelled to sc pnbe exp in 11:50am. how it is possible. plz reopen my TDR case... DETAILS PNR NO.- [protected] TDR REG. NO.- CNR26124W76564 TRAIN NO.- 12487 DOJ- 19/12/2014

dear i had booked a ticket. details are as below Failed Transactions Details Transaction ID: [protected] Train No./ Name: 19031/HARIDWAR MAIL Date of Booking: 09-Jan-2015 Date of Journey: 10-Jan-2015 Date Of Boarding: 10-Jan-2015 Date of Arrival: 11-Jan-2015 From: JAIPUR (JP) To: DEOBAND (DBD) Boarding At: JAIPUR (JP) Resv Upto: DEOBAND (DBD) Quota: TATKAL (CK) Class: SLEEPER CLASS (SL) Payment Status: Payment Settled Late Bank Name: ICICI Bank Reservation Status: Not Booked Transaction Amount: 386.24 No. of Adults: 1 No. of Children: 0 Ticket Type: E-Ticket Refund Details Refund Status:REFUNDED Refund Date:12-Jan-2015 Refund Amount: 386.24 but so far not received refund amount please do needful deepak chouhan mob [protected], [protected] e-mail [protected]@GMAIL.COM

Sir, I've done e ticket from net on 29 jan 2015 and my rs 372.49 got debited from my account but I didn't got any ticket, SMS neither email, so what is the processors for the refund of my debited balance my mob no is [protected] and email id is [protected]@gmail.com please send details of it or please refund it back. Thank you...

Its unfortunate to loose my hard earned money of approx INR3200 with PNR#[protected]. IRCTC should have a feature to alert passengers with a pop up message that this much amount only would be refunded. Its sad to know that feature is not available. This is what happened to me...my mom in law expired and I had booked a confirmed ticket for 31st Jan 2015 18:30 online and also booked another ticket with PNR # [protected] in reservation counter for midnight 30th Jan to leave early which was in WL. Fortunately the WL got confirmed. Since the situation was critical I cancelled the confirmed ticket for 31st Jan online and the tool never displayed with an alert that no amount will be refunded. After the cancellation only it said no amount would be refunded. Request the IT team to embed this feature of alerting user that no amount would be refunded would help think twice to cancel the ticket or not... Thanks! Benoy Somanathan.

On[protected], I have tried to book tatkal ticket for Amritha express Palghat to Trivandrum central[protected] Journey date), the ticket has not generated and amount of 336.24 is deducted from my account twice, which is not recredited at all. I did'nt receive any PNR number or transaction ID, which I think could be because of connectivity issue. Please examin the situation and recredit the account as soon as possible, kindly let me know what the issue is and when could I get the money credited. Thank You.

Sir, l have booked e ticket through net for 30th Jan 2215 in janasdapthii train from thrissur to trivandrum on 29th jan 2015 the money rs 166 have deducted from my account but neither I get any ticket, sms or email. so traveld by another ticket. so please refund me . my mobile number is [protected] and email [protected]@gmail.com.

DEAR SIR/MADAM I HAVE FILLING TDR ON 10th OCTOBER 2014 . BUT I HAVE NOT RECIEVED ANY REFUNDABLE AMOUNT AFTER 90 DAYS.THERE ARE FLLOWING DETAILS OF TDR FILLING- PNR NO-[protected] CANCELATION ID-[protected] TDR FILLING DATE[protected] DATE OF JAURANY[protected] KINDLY DO NEEDFULL ACTION REGARDS GANESH KUMAR