Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I am not getting OTP for my mobile verification for ID activation. Please resolve my issue as I have to reserve my seat.

Hi Team,

I have filled in and registered for new IRCTC ID and email OTP was triggered and accepted.
For the phone number that I have provided there is no OTP triggered due to which I am unable to complete my registration. Please check and resolve this urgently as I have to book tickets on priority for my travel.

Regards,
Surabhi Sawant

Sir, I AM trying to login my irctc account but I haven't got otp on my registered mobile number. My mobile number is [protected].
Please send otp so that I can't complete my login process soon.
Its urgent

Dear Sir/Madam,

I am an IRCTC member.

The website is not sending code for the Mobile and Email Verification Process on my mobile. And, therefore I am not able to log in to the IRCTC website.

Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and make another online booking.

Thanks & Regards,
Sofiyan Ahmad

Dear Sir/Madam,

I am a irctc member

The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and make another online booking.

Thanks & Regards
Udai Pratap Singh
[protected]

My user id is bharanurag. Mobile OTP is not being generated, and I am not able to use the IRCTC services because of this.

Either IRCTC should stop forcing mobile OTP generation or improve their infrastructure for the same. This is gross violation of my right to services. Their officers at highest level should be held accountable for such serious lapse at the system level.

They are just wasting public money, and not even giving proper service

During the recharge in irctc e-wallet of 800 Rs. the transection fail and money deducted from my account

upi ref id[protected]paytm upi)
transection date 14/06/2021
order id [protected]

On 9th June 2021, 2.45AM, At platform no 5 of Jaipur railway in asked rail neer from trolly number 27, Omprakash prabhdas he was selling rail neer for 20 but mrp for it is 15.
I request from railway to take legal action on his behaviour

I tried to book 2 tickets on irctc air on May 17th 2021 via paytm wallet, Money deducted but ticket didn't get booked.
After checking with IRCTC air they told it could be the issue at PayTM end but they have raised refund from their end. Then I checked with PayTM they gave me an order id saying the issue was at irctc end.
Now problem is whoever has the issue I'm not getting the refund amount. Even I checked with my bank they said they haven't received any refund request from said merchants.
Below are the details :
Amount deducted : 4720.18 Rs.
Travel date : July 2nd
From Kolkata to Agartala (flight ticket)
Status : Not booked.

Kindly check and refund asap.

I haved booked Air tickets AIR INDIA to travel from New Delhi to Rajkot on 18th June 2021. Due to prevailing situations, we do not want to travel. I have cancelled ticket through IRCTC portal on 3rd May 2021 but refund is not deposited in my bank account.
Reference:
Ticket PNR: Y2VBH
AIR INDIA AI-403
Date of Travel:[protected]
Date of Cancellation: 3-5-2021

PNR - [protected]
My date of journey was 17th May, 2021. The departure time of the train was 22:05 hours. I tried to file a TDR before the schedule departure of train but was unable to do because of internet problem, also I was unable to call customer care as I was not having their number. From the very next day I continuously mailed them to file the TDR and also called them but they are telling TDR is to be filled before schedule departure and are not understanding my problem of internet issue. The ticket price was Rs 6805, which is very expensive. I request IRCTC to please consider this case and refund the amount, if not full they can deduct cancellation charges.

Refund not credited on cancelled TKT.

Hi i have booked my bike from Secunderabad Jn to Srikakulam Road on my PNR and having parcel booking no: [protected].
but my bike did not delivered as per scheduled time and they delivered after 4 days. i requested customer care and concerned railway staff for the same but no response and denied my calls and rejected my complaint. when i called to Secunderabad parcel office staff are very rude and not updated reasons for holding my bike in the different location instead of destination. after i requested railway staff at they loaded my bike after two days and it got delivered after 4 days from date of booking. i waited nearly two days at destination railway for my bike and it spoiled my tour schedule and unnecessary expenses are happened due to your carelessness. because your mistake and negligence my plans are spoiled and got stuck due to covid pandemic.
and one more final twist is at delivery parcel station demanded money for handing over my bike to me. even corresponding railway pracel clerk encouraged this kind of activities.

Regards,
Anand
[protected]

Dear Sir I am not getting refund from IRCTC against PNR SM2R9Q service provider Air Vistara, As intimated by Air Vistara they have generated ACM against above PNR but still I am not getting refund from IRCTC(Only one ticket). My contact No. [protected]

Hi i have booked my bike from Secunderabad Jn to Srikakulam Road on my PNR and having parcel booking no: [protected].
but my bike did not delivered as per scheduled time and they delivered after 4 days. i requested customer care and concerned railway staff for the same but no response and denied my calls and rejected my complaint. when i called to Secunderabad parcel office staff are very rude and not updated reasons for holding my...

I have cancelled my irctc ticket on 27th march 2021 but my refund amount still not credit in my account please check

I intiated ticket booking at 11.25 AM, May 2 from chennai egmore to Thirichirappali. The ticket not booked but amount debited from my account. Till yet, I didn't get the refund. Kindly check the details and refund my money. I also attached the payment details.

Sir mai ug part 1 ke exam diya tha or result aaya to honours paper 1, 2 ke scrutiny apply kiye ro payments pending hai or mera account se payments cut gaya hai, mera roll n.[protected] hai
Mera mobile n. [protected] passtransaction n. MEDR/lnmunivercit/8525/ transaction date 17/04/2021

Dear sir / madam,

I did not receive my refund amount, but irctc says the amount has been refunded, but no amount has been returned to my account, please resolve the problem as soon as possible.

Note: *The harshest penalty should be imposed on them, a penalty for delay in returning the amount.*

*IRCTC will have to return the refund along with the penalty.*

[protected]-------=-------Screenshot...

I try to book TATKAL ticket on 22/04/2021, status is booking failed, and refund status is showing refund has been added to your bank account, there is no refund since last 7 days. I already confirmed with bank for the same

Date of booking : 22/04/2021
Transaction Id: [protected]
boarding station: NNO
reservation upto: GKP
Class : sleeper
amount : Rs 2293.76

Please resolve this as soon as possible