Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I paid via google pay to irctc razorpay the amount got deducted but tickets were not booked. As i attached screenshots. There's no booked tickets of 10 March but payment was succesful through google pay...

While the irctc website is booking train tickets even without mobile verification, the same can't be cancelled without verification.

And mobile verification is not sending OTP for further registration. This is frustrating....

Hello Sir, This is Yash Adulkar. I have registered on irctc for online booking but I am not receiving otp on any of my phone numbers. I tried 2 mobile numbers but both were unsuccessful to receive the eOtp...

As I booking ticket from howrah to ranchi on 8 March 2021 twice in 1A coach, a sum of Rs. 8743.67 is debited from my account but my e-ticket is not generated. In reservation status it shows failed, but the amount is not credited in my account. So kindly look after this issue and refund my amount as soon as possible.
Sidhnath Mishra...

I am pratik deshmukh, username: Pratiklhc1
I am not receiving OTP on mobile. Thus unable to login in.
Please help.

with regards,
Pratik
[protected]@gmail.com
[protected]...

Dear Sir,

As I start booking ticket from IRCTC App or Website during Tatkal and non tatkal period also. It is showing that "SERVICE TO THIS SITE IS TEMPORARILY SUSPENDED".
This happening from sometime.
Please help.
My Irctc login: rfrizwan...

User name: dsivatheni
not able to verify my mobile number so not able to login.
Please resolve....

I didn't receive my refund amount as irctc says that the amount has been refunded but no amount is been refunded to my account kindly reolve this issue as soon as possible....

My PNR no- [protected]. Date of journey- 20/02/21. Train no-02355, the train got cancelled. My refund amount of 4300 still not credited to my account. Cancellation refund id-[protected]. But till date the amount not Received in my bank account....

I've cancelled the flights tickets on 19th December 2020 from Chennai - Delhi which was booked through IRCTC. As per their policy, they should refund the cancelled ticket cost within 7 to 10 working days but now its almost 2 months passed, there is no proper update from them.
They keep on respond with the same mail template. I've attached the Cancellation proof so please review and help me to sort out this issue asap. Thank you....

IRCTC application as well as irctc.co.in website is throwing error - Service to this Site Is Temperorily Suspended !

Getting this message on last confirmation page of ticket booking after entering all required details...

I booked ticket for Train No.02085 for journey from Vizianagaram to Secunderabad on 19th February 2021. I booked 3rd AC ticket PNR#[protected] and the final status of the ticket is RAC after chart preparation.
During Covid situation, I don't want to travel on RAC and hence I filed TDR without travelling on 19/02/2021 at 3.42 PM IST.
Now, I got email saying the below

"The TDR filed against PNR Number [protected]...

I was make the ticket on irctc account, the payment is excepted but ticket is not booked, amount Rs1348 ruppes received by irctc, and then irctc refund my amount on 12th Feb but my refunded amount not created in my account till now .
Account no - [protected]
Name -Subhash raj
REFUNDED reference no-17203011036105783361612...

Recharged R wallet twicely from UTS app but money not credited in R wallet . Infact it is debited from Bank....

TRAIN NO 02358 CANCELED ON[protected] BUT BALENCE NOT REFUND IN ACCOUNT
PNR NO- [protected]
TRANSACTION ID -[protected]
TARIN NO-02358
DATE IF BOOKING[protected]
TIME -13:23:26
DATE OF BOARDING[protected]
email id -ujjwal.[protected]@gmail.com
phone no -[protected]...

After logging into irctc.co.in, website asks me to verify my mobile number with an OTP. I have tried several times to get OTP but did not receive it. Edited my mobile number to use another network number and yet I did not receive OTP on the new number. And the website does not allow to proceed further to book tickets with verifying Mobile. My email address is verified still it asks me to verify mobile number.

date: Feb 26th,...

Till upto now i haven't received refund amount against ticket cancellation on 14-march-2020...plz check it once thiz is mine reference id-P2003141106090122991157 throught phonepe i made mine transaction...

I booked my train on 14-march-2020...against some reasons I have cancel my ticket fair of RS-3579/- on 14-march-2020 and this is the reference Id P2003141106090122991157
refund-not responded from irctc...

Dear sir,

I booked the below ticket through IRCTC app PNR [protected]

After few days I got the below message on 28th December from Railways at

1641pm that

Train No. 01029 of 29/12/2020 has been cancelled due to unavoidable circumstances.Inconvenience caused is deeply regretted.

This clearly indicates that the ticket booked train was cancelled. Now as I had to go we...

The refund details against your order id 9352705 are as follows:

Refund Status - SUCCESS

YOUR BANK REFERENCE NUMBER - : 30004610321031086780893


Payment Id pay_GVklJayAWegZQZ
Date of Payment Jan 31, 2021 ; 8:13am
Refund Id rfnd_GVlFPt8U25nStt
Refund Amount ₹3, 985 (for a payment of ₹5, 186.14)

B]
The refund details against your order...