Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

TODAY BOOKED A TICKET ON ICICI DEBIT CARD FROM WASHIM TO AKOLA BY TRAIN NO.17639 BUT TRANSACTION SHOWED FAILURE .TRANSACTION NO.[protected] DATED 24/9/12.THE AMOUNT DEDUCTED FROM MY A/C WITHOUT BOOKING TICKET & NOT SHOWING REFUND ALSO IN MY A/C.
KINDLY REVERT THE CLARRIFICATION ON MAIL AT THE EARLIEST.

Thanks & Regards.
For, Confidence Petroleum(I) ltd.

P.K.SINGH
SR.MANAGER(PROJECTS)
[protected]

Sir,
As Details given below, Booked tickets on the below mentioned dates and on next day of the ticket booking extra money as commission was deducted from my SBT account without my authorization.. kindly do the needful to prevent any such incidences in future and to return my unnecessarily deducted money...
Date Description Ref. No
8 Sep-2012, INB Commission of IGC[protected] IGC 6903239ICB089544 Transfer to [protected] SBI IRCTC A/C
8 Sep-2012, INB Commission of IGC[protected]IGC 6904398ICB0876217 Transfer to [protected] SBI IRCTC A/C
28 Aug-2012, INB Commission of IGC[protected] IGC 4840090ICB0212756 Transfer to [protected] SBI IRCTC A/

Regards,
Sapna Katiyar,
Sector-14, GURGAON
HARYANA

my name is Dipesh Jain and i have an irctc account username is"sarrika".Yesterday i have resetted my password,unfortunately my new password has been sent to my email ID "[protected]@yahoo.com" updated in that account which is doesnot exists presently.kindly help me login to my account since i have booked 1 ticket in that account.

regards,
Dipesh Jain
Mob:[protected]
new email [protected]@gmail.com

I have made a reservation for four passengers from kolkata station to new jalpaiguri for 26th sep 2012 through e-tickets.The tickets are not booked but the amount of rs1046 is deducted from my sbi account.So please help me how can I get the amount refunded to my account..

irctc ID-> subirdas14
sbi ref. No.- Igc9333926

I purchased two return flight tickets from Spice Jet from Kochi to Pune and back and subsequently one return ticket was cancelled and on 09 Aug 2012, the amount was refunded to IRCTC by Spice Jet. Inspite of repeated requests telephonically and through e-mail, even after a time lapse of more than one month, IRCTC(FLT) has not refunded me the amount. The transaction id is [protected]. A copy of the ticket is attached.

Sir,

As Details given below, Booked tickets on the below mentioned dates and on next day of the ticket booking extra money as commission was deducted from my SBI account without my authorization.. kindly do the needful to prevent any such incidences in future and to return my unnecessarily deducted money...
Date Description Ref. No

15-Sep[protected]Sep-2012) TO TRANSFER
INB Commission of IGC8351323- IGC8351323ICB1394815 TRANSFER TO [protected] SBI IRCTC COMMISION A/

Regards,
Ramakrishna,
Bangalore,
[protected]@gmail.com

Hi,
I am Rajeev Uppala, I am trying to book a ticket from Kesamudram(KDM) to tirupati(TPTY) on 14 oct 2012 through e-ticket, After click on payment mode money was deducted from my account but session as expired. How can i get the ticket or else money back? Please give me quick responce as soon as possiblie. Thanks in advance.

Thanks & Regards,
Rajeev Uppala,
rajeev.[protected]@gmail.com,
[protected].

sir i forgot my online railway reservation password. i had send complaint many times. .i have received a password - ttm 141 but using that password i m unable to print booked ticket so kindly help me by sending me a new password to my email id- [protected]@gmail.com

MY WIFE BOARDED KARNATAKA SAMPARK KRANTI TRAIN NUMBER 12650 AT NAGPUR ON 11.9.12,COACH NO.B1, BIRTH NO 9,SHE WAS NOT PROVIDED BLANKET BY ATTENNDENT,USED BED SHEETS GIVEN TO HER. WHEN SHE DEMANDED FOR BLANKET.THE ATTENDENT TALKED RUDLY.MY REQUEST IS TAKE ACTION AGAIST THE ATTENDENT FOR HIS NEGLIGENCY TO SERVE THE PASSENGER UNDER INDIAN RAILWAY ACT.

Sir/Madam.
I was booking ticket from Kurnool Town (KRNT) to Yelahanka (YNK) on 3th september, 2012. Unfortunately, due to some technical reasons transaction got failed. The amount 1168 was deduced from my account. I booked through SBI credit card using AXIS credit option and i did not received the ticket. IRCTC website is showing that the transaction was failed. Please help me to get that amount back to my account. Bank official saying that transaction is successful from bank side. Transaction ID : [protected] Please refund the amount or let me know to whom to contact for further details.

Thanks,
Niranjan Patil

sir my name pulugujju.srikanth, i registered irctc account but given password lost and given gmail account is also deleted sir. again i will tried to register on same phone number but it is not registering, on the screen showing that THIS CONTACT NUMBER(+91 [protected]) IS ALREADY REGISTERED.so please provide me the information about this problem sir.
my gmail is pulugujju.[protected]@gmail.com

Dear Sir/Madam

I G V Kali prasad i booked my ticket through irctc.co .in

ON 06.09.2012 at 11.06 am

FROM YESHWANTPUR (YPR) TO ROURKELA (ROU)

DATE OF JOURNEY 23.11.2012

IN TRAIN NOS (YESHWANTPUR HATIA EXP 12836)

I booked my ticket but till i didn't get any SMS or the CONFORMATION from irctc whether the ticket is booked or not.
please give the conformation in the below nos.
--
Thanks and Regards,
G V Kali Prasad
+[protected]

hello sir
today i try to book to tickets from katpadi juction to bhubneswer orissa after i did the online payment i could not get any conformation that my tickets are booked or not but my money is deducted what does it mean PLEASE HELP ME BY LETTING ME KNOW WHAT TO DO WILL MY MONEY WILL GET CREDITED AGAIN TO MY ACCOUNT........I USE ONLINE IRCTC SRVICE FROM LAST 4 YEARS BUT THIS IS THE FIRST TIME I HAVE TO FACE SUCH PROBLEM...............

Dear Sir,
I have booked eticket for the journey on 12th Sept from Ernakulam to Calicut by Janashatabdi. The PNR No: is [protected].Ihave made sevaral attempts to obtain SMS by requesting in the " Send SMS" option in IRCTC web site. Also I have sent many mails to [protected]@irctc.co.in, made calls to the customer care centres at New Delhi and Chennai. This process has been going on from 24th Aug 2012.So far I have not received the SMS from IRCTC.Could you kindly help me in sorting out this issue?


Regards

K.Balakrishnan

On 2nd september 2012, I tried to book rail ticket from Trivandrum to Enrakulam on 12076 Jan shatadi to ABY DOMINIC, Male 24 Yrs.
I made payment through SBI ATM cum debit card. Immediately I got sms notification from bank like
"BX-ATMSBI Thank you for using your SBI Debit Card xxxxxxxxxx for a purchase worth Rs112 on POS 2001 at IRCTC txn#[protected]'
I waited for the ticket to come,but in vain. After a while, the site displayed as
"REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄

This is a second incident where I have lost money without ticket.

1. Kindly help me to get my money back without deducting irctc charges, for they did no service to me.
2. I find similar experience to lot of people and like to know why it happens?. Who is responsible for this type of errors.
3. Kindly fix the problem and take action stop similar incidents
with thanks
Dominic I , [protected]

sir,
My user id is drnitu07 I have booked a ticket on 7.7.12 from dhanbad to sambalpur date of journey 24.10.12 train no. 13351. i got the sms on my mobile. But the ticket is not available in my booked history. by mistake I have deleted the sms now how will I get the ticket to travel and in case if I had to cancel my ticket in future how will I do that. My pnr no. is [protected].
Kindly help me.

Thanking you
Nitu Mishra
Mob. no. [protected]

Dear Sir/Madam,

After the tatkal timing changes, most of the time when i login to IRCTC the attached error mesage is appearing at login time, payment process time, but all the tickets are booked with in the 15min, how the same website is working for others. pls traceout how they are booking others not able to book the tickets.

HI,

I forgot my Irctc login Password and answer of security question too.
Kindly reset my password.
Thanks in Advance.

Details:

Username: bharneha
Name: Madhu Bhargava
Mobile: [protected]
email: neha.[protected]@headstrong.com


Thanks,
Madhu Bhargava

Sir,
I tried to book Railway Reservation Tickets Through IRCTC online e-ticketing facility on 29aug2012. during the booking process due to network failures my transaction could not succeed and reservation was not done. when i cheked my account balance on 29aug2012 balance is showing less amount by Rs 368/-. I request you to kindly look in to the issue and debit back my amount to my account.
user name of IRCTC- s2771814
failed...

I have user I.D. kul_sanjay registered with IRCTC since last 4 - 5 years . on one day I found that all booking is suspending by IRCTC with out any notice / mail /call . I have write to them first on 12 July and learn that by their mail that it was done because they found I have more than one user I.D. when I was explain that i Have only one I.D. and second I.D. is never made or used by my self.
After many communication on 18 July , 20 July , 23 July and on 01 Aug. I got a reply from [protected]@irctc.co.in on 24 July and on again on 08 Aug that they have forward my case to concern deptt for final decision and same wold be inform me accordingly shortly. but till now I am awaiting their reply.
Mean time I am not able to book my journey tickets on line and have to go to booking window or have to pay to agents for my tours.

Please take up the matter with IRCTC on priority.

Thanks

Sanjay Kulshreshtha