| Address: Hyderabad, Andhra Pradesh |
Hi,
This is Raghav, I booked a TATKAL TICKET from a railway station ticket counter to travel from HYDERABAD DECCAN to MUMBAI CST in SLEEPER CLASS dated on 20/01/2013 which was a waiting list(49). As all my original ID Proof's are at my residence(Mumbai) i failed to produce original ID to the TTR for which he charged Rs:350/- towards fine.
My TATKAL Ticket costs of Rs: 398/- and the fine i paid is Rs:350/-.
As my ticket was not confirmed and i didn't get a berth i was sitting at a corner in SL Coach, TTR charged Rs:350/- as fine and even the passengers who are travelling without any ticket has charged the same. Then why should i book a ticket from railway ticket counter instead i can directly get into the train and pay the fine to TTR, so that i can save the ticket fare Rs:398/-
And the main point here is to remember, TTR having a limitation of collecting fine of Rs:1,50,000/- per month. So to achieve his targets he is troubling the people who are travelling with a valid ticket. This is not at all a fare part towards the IRCTC.
I request you to make some changes in your TERMS AND CONDITIONS so that a normal passenger wont suffer at the time of journey.
Note:
Please allow the passengers to travel when they produce their XEROX copy of ID proof. Most of them will not carry their original ID Proof for the fear of loosing/Theft of their wallets.
Also the TTR's should not trouble the passengers to reach their Target's(Rs:1,50,000/- per month)
Regards,
Raghav
Mumbai
Aug 13, 2020
Complaint marked as Resolved
IRCTC — Payment not refund
Dear sir.I am irctc agent. journey date train has been cancelled .then file tdr process irctc rules after 3 months payment refund . but after four months jouney date departure no responce from irctc . please help me .
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