Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Please help me to regain my login id and password.

They have sold all their servers to makemytrip, Agents or other sites in 5Cr. rupee and get regular money from them ...

Thats why they do not provide/take action on so many complaints...

IRCTC — FRAUD

IRCTC FRAUD BY BLOCKING RAILWAY TERMINALS /NOT REFUNDING MONEY RECEIVING IN THE NAME OF RAILWAY TICKETING LICENSE....

Shame on IRCTC for such a act.

my name is deepak bhutani. My user id in www.irctc.co.in is dpk05. i wants to book tatkal ticket to pune for 22nd December. I was about to reach pune on 23rd december for office use. I tried to book tatkal ticket multiple times through irctc website on 20th december from 10:00 am to 11:00 AM. Again i tried to book ticket on 21st december from 10:30 am to 11:30 am again website didn't respond. this is a poor website. i was very inconvenient from this website. I request to take stick action against irctc website for customer time & other incontinent. In this website there is only convinced for agents and this website is developed to fascilate agents only.

My name is deepak bhutani
ph. no: [protected]
IRCTC user ID: dpk05

IRCTC — deducted amount twice

i had purchased 2 tickets of Rs 531 & 1 of Rs 273

but Rs 531 has been deducted 3 times & Rs 273 once



how can i know details about that deductions


plz help

i had purchased a e-ticket from MIRAJ JN to BANGALORE CITY by train no:16505 on 6 feb.2011 by 12.30.
No. of passengers:3
Amount to be deducted:680
but this amount has been deducted from my SBI account twice.I got this information by the print on my pass-book.
so, I kindly request you to help me soon!!
And also deposit the refund amount in my account...

Indian Railways (irctc) — Refund not provided

Hi,
I tried to book a ticket from Jammu to Mumbai on 21st Mar 2011. The transaction somehow got failed. But it has been more than 1.5 months and I still havent received the refund amount back.

Transaction ID: [protected]
Date Of Booking: 21-Mar-2011.
Date Of Journey: 01-Apr-2011
Total Fare: Rs 1888.00
Train Name: SWARAJ EXPRESS

Indian Railway Catering And Tourism Corporation Limited — No tickets booked but fare debited

Dear Sir/madam,
On the 25th Feb 2008, I made a payment for booking 2(two) i-tickets in AC 3 tier from Mumbai CST to Hyderabad on www.irctc.co.in

The booking was for 12-Mar-08.

I made a payment of Rs.1684/- from my State Bank of India ATM cum Debit card and the same was debited promptly from my SBI account. But to my horror, I saw some error message on the screen instead of confirmation of booking.

I then went to the ‘booked tickets’ section to check if the two tickets get reflected there, but I saw that they were not booked.

The only reference I have therefore is the following :
POS PRCH[protected] [protected]

My effort is to find out what '[protected]' means as the number before that is my atm cum debit card number.I hope I can get a reference to railways for the debit so as to proceed with the matter further.

Warm regards,
Duggirala Pawan

Indian Railway Catering And Tourism Corporation Limited — Refund of Ticket Amount

Dear Sir,

This is to inform you that I had one Confirmed e ticket with PNR_NUMBER : [protected] from Bhubaneswar to Howrah. Unfortunately the train was cancelled because of some reason. The Ticket amount was not refunded to my bank account till now, though IRCTC assured to rund the same within 90 days. Please sugest the step of action.

Thanking You,

Avranil Choudhury
Enginner - Toshbro Medicals

Indian Railway Catering and Tourism Corporation Limited — Cancellation Amount Not Refunded

I cancelled 3 tickets in the month of November. Out of 3 i only managed to get a refund of 1 ticket and not the other 2. It has been more than 5 months now that i am following with the bank and IRCTC. Bank claims they have not received any refund from IRCTC. IRCTC claims they have refunded back the amount & also gave a receipt number. When checked with the bank they are very certain the money hasn't come to them.

When i discussed the certainty of ICICI not receiving the fund i'm only getting a common answer from them that they have escalated it to the concerned department and they will revert back to me. I am getting this message since 29th March.

I think more than a month is an enough time to get back to me...

I'm just fed back & lost all the hopes of getting my money back. I dont know what to do... I'm relying on this platform a lot.

Pls help me with this. Pls write back or call me...

Regards,
Mohsin
[protected]
[protected]@yahoo.co.uk

Indian Railway Catering and Tourism Limited — Money Not refunded yet

I am Chandan Kr Mishra, booked two rail tickets against PNR no: [protected] on[protected], but due to some accident in the same route the train got cancelled and I filed a TDR against ref no: ekt[protected] for return of money.Despite of several mails the status of TDR still shows forwarded to railway and money has not yet refunded. You are requested to make arrangement for refunding my Rs 384 for booked tickets.My contact no is [protected].
Please do the needful.

MY RAILWAY TICKET CANCELLED TRANSACTION ID : [protected] & PNR NO. [protected] WL TICKET REFUND AMOUNT NOT RECEIVED IN MY BANK A/C.SO PLZ CHECKED IN TO THE MATTER & REALISED MY REFUND AMOUNT.

THANKS

DEBU CHAKRABORTY

Indian Railway Catering and Tourism Corporation Limited — Railway Tickets

Myself Sagar Mal Rathi suffering from IRCTC System, as today i got an urgent work in Kota city so i was making ticket through online in TATKAL. I was having Balance in my IDBI bank account and 137 tickets were also available in TATKAL quota. I booked the ticket and made successful payment and amount 367/- was also deducted from my IDBI a/c but due to technical problem in IRCTC i dint get confirm ticket.
And its not happening first time. Whenever we need to book ticket in TATKAL Quota due to any reason we always unable to make tickets just because of IRCTC systems.
Sometimes we IRCTC site doesnt open so sometimes page never reload.
My problem is that if we cant make any tickets then why Our Indian system provide us these kind of facilities.
In todays life this is one of the most big issue of our Country. Each and every person is suffering from this problem. The facility of Booking tickets online is just for name sake service provided by IRCTC but actually its a source of income for agents and officers of Railway.
so i request you to Kindly take action agianst this system as soon as possible. And do the needful at the earliest.
Waiting for the positive response from Consumer Court. Thank you

I am completely agree with this problem, i also suffered alot. The system should be change soon. Swati

I am also agree. This is just a source of Income, We are not satisfied with this socalled facility.Vishnu Maheshwari

Indian Railway Catering And Tourism Corporation Limited — DO NOT REFUND MONEY ON RAIL E TICKET BOOKING

WHEN I AM TRIED TO BOOK A RAILWAY E TICKET BY INTERNET , DUE TO NET SERVER FAIL, I CANT BOOK THE TICKET BUT MONEY HAS BEEN DEDUCTED FROM SBI ACCOUNT ON 29/8/2011. STILL NO MONEY HAS BEEN REFUNDED.
SBI TRANSECTION ID [protected]
THE TICKET
STATION FROM JANGIPUR ROAD (JRLE) TO NEW COOCHBEHAR(NCB)
ON 24/8/11

I tried to book online ticket on 23 ( sunday), e ticket through SBI debit card
but it is not processed completley, and the money is transfereed from my account

23/05/2010
user id : msafeerpk
amount :3,237

MUHAMED SAFEER P K
card no:[protected]
valid from: JUL 2008

Dear Team,

This is to inform you that i have been observing for some time that every time it's 10am and time for customers to start booking the ticket the site just goes down which leaves us with no option to book any online tickets. I don't understand if this is done on purpose or is there a genuine issue. I was online till 9.55am and was able to browse through the site and check for available tickets, But just after 10am the site goes down.

I am sure you must have got these complaints regularly but i don't think you are even working to get this resolved. The irctc site is for giving ease to the customers not to cause pain for some petty technical or purposeful reasons.

I request you to kindly check with this issue and get it resolved or or we might form a forum and forward it to the higher railway authorities.

A Regular customer.

Regards,
Atish Khan
Mail me on [protected]@gmail.com

dear sir, iam unable to open my irctc.co .in site and somebody has done reservation, the message has come to my mob.no.[protected], without my knowledge. so pl.verify and inform thro my mail ID [protected]@yahoo.in

Ticket booked through IRCTC — Ticket yet not received

Hi,

This is height of negligence, the ticket has been booked ten days back, sent a mail asking for status, got a call confirmed the address and then no signs of the ticket or any call from overnite express.

the details of the ticket are:

Name : aparna biswas
Address : 545K/27B, rajajipuram Extension, Para Road, para, Lucknow- 226017,
ticket from - howrah - Lucknow
Date of Journey[protected]
contact no.[protected], [protected]

I had purchased ticket for train no 2471 swaraj express from bandra terminal to ambala cantt for 24 June 2010 PNR No [protected] through the IRCTCs e-ticketing service on 26-May,2010 Transaction ID [protected].Amount was debited from my ICICI Bank A/C. I cancelled the same through the IRCTCs e-ticketing service on 22 June 2010 Transaction ID [protected]. I have not received any refund on my cancelled ticket and neither have i received any information on exactly when will i be refunded my money. The original ticket cost was Rs 1217 and the amount to be refunded was Rs 1177.

Kindly Confirm the same as soon as possible

Puneet Jain
25-A, Durga Nagar
Ambala Cantt
[protected]
e-mail id:[protected]@yahoo.com, puneet.[protected]@axisbank.com

IRCTC — refund not receive yet

This is anil kumar rai, I booked ticket from irctc ,but only my money deduct
and my ticket was not booked, yet i have not got the refunds,
please do needful reagrding this

the transaction no. [protected]G74989533

thankyou
anil kumar rai
[protected]

IRCTC — refund amount not received

I have booked a ticket with PNR [protected] with transaction id [protected] for an amount of Rs 1787.00 from Hyderabad to Visakhapatnam's on[protected] and the journey date was on[protected].But because of Telangana issue at that time in Andhra pradesh the train was diverted in another route and because of which I was not able to board the train in Hyderabad, so i cancelled the ticket on[protected].I got a refund of Rs.893.00 on[protected].I filed a TDR on[protected] with reference number ekt[protected] but till date there is no update on the status of the refund.I have record of emails chain I have sent to know the status of the refund.can anyone help me in this regards

IRCTC — Ticket Refund not received

PNR: [protected]

Dear Sir,

We had cancelled our ticket on 16th Apr 2012 and its been almost 4 months we have not received the refund. Why is it getting delayed and when will we receive the refund?

Please reply.

Thanks.

SIR,
IAM S IMRAN BASHA I HAVE CANCELLED MY TICKET WITH PNR NO [protected] TRAIN NO 12987 FROM SEALDAH TO AGRA FORT DATE OF JOURNEY 28 SEP 12 SLEEPERCLASS TIME 2320HRS.BUT I COULDNT GET MY REFUND AMOUNT TILL NOW.PLEASE DO THE NEEDFUL