Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I faced a problem on booking a ticket now on irctc.co.in from Kotdwara (KTW) to Delhi (DLI) for 26th October 2012 in 24042 Mussoorie Express. After entering the details for my ticket, I made the payment using Bank Of India (BOI) debit cum atm card. After making the payment I got the message that the session is expired.

I received a message from my bank that the amount has been debited in my account. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

Please advise what is to be done since I have made a payment and there is no booking done by the website.

My details - irctc user name -shadking4
mail- [protected]@rediffmail.com


Thanks and Regards,
Ajay

www.irctc.in ID- rohitswim ke dawara maine 05/10/12 morning 6:40 me kanpur se ranchi tak rajdhani me ticket karaya mere bank account se 5285 nikal gaya magar ticket nahi huaa Ref. No. [protected]IGD2523058 TRANSFER TO [protected] SBI IRCTC COLLECT.
ticket v nahi huaa aur mera paisa v wapas nahi aya.
NAME- DEEPAK SINGH
PHONE-[protected]

Ref PNR NO [protected],for journey from Trissur to visakhaaptnam date of journey 14 Feb 2012, vide this ticket i have booked ticket for self and wife. On the day of travel my wife's ticket was still in W/L and so she did not travel. Since it was a W/L even after the train reached Trissur my start station the TTE informed me that he is ticking only A1/42 and he wrote A1/42 on the top of the ticket and signed. the ticket is still with me if required for verification by you. My wife subsequently had to travel by air on16 Feb 2012 vide Spice jet Ticket no 589-[protected] and PNR KHIZEN and the air ticket is also available with me. After reaching my destination I filed TDR on 16 Feb 2012 vide Ref No ekt[protected].

I tickets PNR no.[protected] Trans No.[protected] Ex Pune To SC in the name of Y PRAHEJA M-73 & RAMMA
KUMARI FEMALE-67 were got reserved on line through credit card on16/09/12 on my Pune address ie. M-1o1,
Grevillea Magarpatta city,Pune-411028 But jouney was preponed.Tried to cancel the i ticket on line. There is no
provision to cancel the ticket on line to get the refund as per rules.
Y P RAHEJA
37,PRIMROSE, L&T SERENE COUNTY,
gachibowli,HYDERABAD-500032
(M)[protected]

Subject-
Complain against PNR -[protected] ,[protected] ,[protected] ,[protected] for non travelling in Purshottam Exp/No-12802 on 25-sep-2012
due to late arrival of Danapur Tata Exp.

Dear sir,
we the passenger were travelling on 25-sep-2012 from jasidih railway station to Tata by Danapur Tata Express, but the train was 3 hours late and reached at Tata in 9:30PM for which we all the 22 number of passengers failed to board in Purshottam Express at Tata to Puri against the above PNR No in the Train No 12802/ Purshottam Express. Further we travelled from Tata to puri by bus on the next day on 26-sep-2012 .
So we request you , to refund the ticket fare for the above passengers as we could not travelled on 25-sep-2012 by Train No 12802/ Purshottam Express from Tata to puri .

Thanks and Regards.

Kailash nath Bihari
Phone No [protected]
Email Id- kirtisunder.[protected]@gmail.com

Sir,

I booked a ticket and cancelled subsequently. The TDS details are as follows:
Transaction ID: [protected]
PNR: [protected]
TDR Filed Date: 21-Feb-2010
Current Status: Forwarded To Railway

Even after 2.5 years the IRCTC do not respond with regard to status of refund.

To,
IRCTC

Parmesh Kesharwani Send email on 30 Sep 2012

MONEY CHARGED ,TICKET NOT RECIEVED

HI

On 30 Sep 2012, I have booked an online ticket for train number 12853
AMARKANTAK EXP from BILASPUR to JABALPUR boarding on 12th Dec 2012 for Parmesh MALE 42 Years of age , Sweety FEMALE of age 35 YEARS, Tanisha FEMALE of age 9 YEARS & Arnav MALE of age 13 YEARS . Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 1889.00 ) has already been debited from my wife's SBI savings account, but I have not received ticket confirmation.

I request IRCTC to help me at the earliest and refund the same amount.

Expecting a reply as soon as possible.

Yours Sincerely
Parmesh Kesharwani
+91 [protected]
Email ID : [protected]@yahoo.com
My wife's S.B.I. ACCOUNT NO IS - [protected]

R/Sir,
I cancel my ticket dated 29/06/2012 and same day i TDR file but till now my refund not return. As per IRCTC rule TDR file ticket refund Within 90 days. But till now my refund not return. TICKET PNR NO.-[protected].
Pls solve my problem and refund my money.
Thankful to you,


your's
JAGDISH BARAPATRE.

I booked a ticket from irctc.co.in yesterday and right amount was deducted from my SBH acoount but today i notices extra money was deducted from my account without my approval how is that possible, I want my money back below is the information of the unauthorized transaction. Please look into this.
(30-Sep-2012) TO TRANSFER
INB Commission of IGD1245489- IGD1245489ICB2309641 TRANSFER TO [protected] IRCTC COMMISSION A/C 10.00

Regards
Abhay Vinayak
IIIT-Hyderabad
GAchibowli, Hyderabad

As Details given below, I Booked tickets on the below mentioned dates and oafter 2 days of the ticket booking extra money as commission was deducted from my SBI account without my authorization.. kindly do the needful to prevent any such incidences in future and do return my unnecessarily deducted money...

23-Sep[protected]Sep-2012) TO TRANSFER
INB IRCTC Railway tkt booking [protected]IGD0197940 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT 1,205.00

23-Sep[protected]Sep-2012) TO TRANSFER
INB IRCTC Railway tkt booking [protected]IGD0197147 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT 1,444.00

25-Sep[protected]Sep-2012) TO TRANSFER
INB Commission of IGD0197147- IGD0197147ICB2003606 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00

25-Sep[protected]Sep-2012) TO TRANSFER
INB Commission of IGD0197940- IGD0197940ICB1996335 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00


Please do the necessary

Thanking you
Harisankar C.

sir
I want to cancel my old Registration & make a Fresh Registration Please help me out.

thank you


BC Barman

Hi sir ,
I am unable to book my railway reservation ticket by HDFC credit card since 60 days when try to book, DFF box is not available , DFF option is blank ,no any issue by book any debit card or net banking , Please check and do the need full.
Thanks and Regards
Ashok Sharma
Contact no -[protected]

hai sir,

Previously i made a complaint for forgot irctc password in this site and i also provided my personal information like my number.Now its a security concern when i am typing my name on google it display my total information with my number through your site.so, i request you to remove my number in that compalaint list or that complaint.

[protected] via by online sbi login
IRCTC BOOKING AND TRANSECTION DETAILS ARE AS FOLLOWING AS PER ONLINE AVAILABLE STATEMENT IN SBI ONLINE BANKING.
N
G AND TRANSECTION DETAILS ARE AS FOLLOWING AS PER ONLINE AVAILABLE STATEMENT IN SBI ONLINE BANKING.

SL NO. DATE NARRETION REF/CHEQUE NO DEBIT

1 20.09.12 TRANFER INB IRCTC Railway tkt bookig [protected]IGC9633594 6600
TRANSFER TO [protected]
SBI IRCTC COLLECT
2 20.09.12 TRANFER INB IRCTC Railway tkt bookig [protected]IGC9634148 6600
TRANSFER TO [protected] SBI IRCTC COLLECT
3 22.09.12 TRANFER INB IRCTC Railway tkt bookig [protected]IGD0045696 3280
TRANSFER TO [protected]
SBI IRCTC COLLECT
4 22.09.12 TRANFER INB IRCTC Railway tkt bookig [protected]IGD0046296 3160
TRANSFER TO [protected]
SBI IRCTC COLLECT

TRANSACTION WAS FAILED AND AMOUNT 3160 WAS RETURN BACKED TO MY A/C.

I didn't share my online SBI login and password with any one and this can be done only by Haking my online SBI login and password. This is the case of CYBER CRIME and someone has hake my online sbi login and password.

I have some Preliminary action detail are as following.

1. Changed my online sbi login and password.
2. Report on local police station:- but local police are not accepting my complain report/ FIR and misguiding me.
3. Complain on SBI main branch, damoh.

KINDLY TAKE NECESSARY ACTION TO STOP CYBER CRIME WHICH MAY STOP PROGRESS OF NATION AND INDIVIDUAL. AND HELP TO RELEASE MY THEFT AMOUNT

WITH REGARDS

LAWAKESH PRASAD SHARMA
Mob No.:- [protected]

C-Address: Q. No-B-1/2,
POWERGRID COLLONY
400/220 KV SUB-STAION.
DAMOH-SAGAR ROAD
VILLAGE:- KAURASA
PIN:- 470672 (M.P.)

I purchased 4 tickets for travelling Delhi to Jabalpur (Train 12412, Gondwana Express) on 22.06.2012 through the agency 'Rahii Tours & Travels Waltrav International Online Suvidha' for 3 rd ac. Out of which 2 tickets were confirmed and 2 were under partial waitliste. My name 'Kavita Jaggi' was under partial wait list. I did not travel due to absence of confirmed ticket. I informed the agency to file TDR immedeatly and they did also. The TDR filed has transaction id [protected] with PNR no. [protected] dated 25.06.2012. After 3 months since them, I contacted the booking agent and he informed that my TDR refund has been rejected. I dont understand how is it possible since I did not travel on that date. Pls look into the matter and resolve asap, this is really frustating.

Kavita Jaggi

Sir,
Today I boocked my e ticket online through my credit card no [protected] on www.irctc.co.in. My card account was debited by Rs.353 to wards ticket booking.BUT my PNR for ticket booking was not generated.Kindly get it credited back to my account.
THANKS
With regards


Rahul kumar
[protected]

TODAY BOOKED A TICKET ON ICICI DEBIT CARD FROM WASHIM TO AKOLA BY TRAIN NO.17639 BUT TRANSACTION SHOWED FAILURE .TRANSACTION NO.[protected] DATED 24/9/12.THE AMOUNT DEDUCTED FROM MY A/C WITHOUT BOOKING TICKET & NOT SHOWING REFUND ALSO IN MY A/C.
KINDLY REVERT THE CLARRIFICATION ON MAIL AT THE EARLIEST.

Thanks & Regards.
For, Confidence Petroleum(I) ltd.

P.K.SINGH
SR.MANAGER(PROJECTS)
[protected]

Sir,
As Details given below, Booked tickets on the below mentioned dates and on next day of the ticket booking extra money as commission was deducted from my SBT account without my authorization.. kindly do the needful to prevent any such incidences in future and to return my unnecessarily deducted money...
Date Description Ref. No
8 Sep-2012, INB Commission of IGC[protected] IGC 6903239ICB089544 Transfer to [protected] SBI IRCTC A/C
8 Sep-2012, INB Commission of IGC[protected]IGC 6904398ICB0876217 Transfer to [protected] SBI IRCTC A/C
28 Aug-2012, INB Commission of IGC[protected] IGC 4840090ICB0212756 Transfer to [protected] SBI IRCTC A/

Regards,
Sapna Katiyar,
Sector-14, GURGAON
HARYANA

my name is Dipesh Jain and i have an irctc account username is"sarrika".Yesterday i have resetted my password,unfortunately my new password has been sent to my email ID "[protected]@yahoo.com" updated in that account which is doesnot exists presently.kindly help me login to my account since i have booked 1 ticket in that account.

regards,
Dipesh Jain
Mob:[protected]
new email [protected]@gmail.com

I have made a reservation for four passengers from kolkata station to new jalpaiguri for 26th sep 2012 through e-tickets.The tickets are not booked but the amount of rs1046 is deducted from my sbi account.So please help me how can I get the amount refunded to my account..

irctc ID-> subirdas14
sbi ref. No.- Igc9333926