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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
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Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

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New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 485

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K
Kailash nath Bihari
from Chandigarh, Chandigarh
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To refund the charges due to Non travelling

Address:Puri, Odisha

Subject-
Complain against PNR -[protected] ,[protected] ,[protected] ,[protected] for non travelling in Purshottam Exp/No-12802 on 25-sep-2012
due to late arrival of Danapur Tata Exp.

Dear sir,
we the passenger were travelling on 25-sep-2012 from jasidih railway station to Tata by Danapur Tata Express, but the train was 3 hours late and reached at Tata in 9:30PM for which we all the 22 number of...
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S
sriini78
from Bengaluru, Karnataka
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Ticket Deposit Receipt filed, but refund status not received

Address:Bangalore, Karnataka

Sir,

I booked a ticket and cancelled subsequently. The TDS details are as follows:
Transaction ID: [protected]
PNR: [protected]
TDR Filed Date: 21-Feb-2010
Current Status: Forwarded To Railway

Even after 2.5 years the IRCTC do not respond with regard to status of refund....
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P
parmesh02
from Korba, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MONEY CHARGED TICKET NOT RECEIVED

Address:Korba, Chhattisgarh

To,
IRCTC

Parmesh Kesharwani Send email on 30 Sep 2012

MONEY CHARGED ,TICKET NOT RECIEVED

HI

On 30 Sep 2012, I have booked an online ticket for train number 12853
AMARKANTAK EXP from BILASPUR to JABALPUR boarding on 12th Dec 2012 for Parmesh MALE 42 Years of age , Sweety FEMALE of age 35 YEARS, Tanisha FEMALE of age 9 YEARS & Arnav MALE of age 13 YEARS . Unfortunately...
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J
JAGDISH BARAPATRE25
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CANCEL TICKET REFUND PNR NO.-8555193149.

Address:Delhi

R/Sir,
I cancel my ticket dated 29/06/2012 and same day i TDR file but till now my refund not return. As per IRCTC rule TDR file ticket refund Within 90 days. But till now my refund not return. TICKET PNR NO.-[protected].
Pls solve my problem and refund my money.
Thankful to you,


...
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A
abhay_vin
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra money deducted from account without approval

Address:Andhra Pradesh

I booked a ticket from irctc.co.in yesterday and right amount was deducted from my SBH acoount but today i notices extra money was deducted from my account without my approval how is that possible, I want my money back below is the information of the unauthorized transaction. Please look into this.
(30-Sep-2012) TO TRANSFER
INB Commission of IGD1245489- IGD1245489ICB2309641 TRANSFER TO [protected] IRCTC COMMISSION A/C...
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H
harisankarc
from Kharagpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted Extra commission Money

Address:West Bengal

As Details given below, I Booked tickets on the below mentioned dates and oafter 2 days of the ticket booking extra money as commission was deducted from my SBI account without my authorization.. kindly do the needful to prevent any such incidences in future and do return my unnecessarily deducted money...

23-Sep[protected]Sep-2012) TO TRANSFER
INB IRCTC Railway tkt booking [protected]IGD0197940 TRANSFER TO [protected]...
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B
bibhascbarman
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc userid, password& mob verification code not g9ive my email id

Address:Nadia, West Bengal

sir
I want to cancel my old Registration & make a Fresh Registration Please help me out.

thank you


BC Barman...
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A
ashok1a
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to book ticket by hdfc credit card

Address:South Delhi, Delhi

Hi sir ,
I am unable to book my railway reservation ticket by HDFC credit card since 60 days when try to book, DFF box is not available , DFF option is blank ,no any issue by book any debit card or net banking , Please check and do the need full.
Thanks and Regards
Ashok Sharma
Contact no -[protected]...
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S
suji.sai2888
from Pune, Maharashtra
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delete my number in complaints list

Address:Visakhapatnam, Andhra Pradesh

hai sir,

Previously i made a complaint for forgot irctc password in this site and i also provided my personal information like my number.Now its a security concern when i am typing my name on google it display my total information with my number through your site.so, i request you to remove my number in that compalaint list or that complaint....
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L
lawakesh20
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CYBER CRIME:-hack my online sbi login and password

Address:Damoh, Madhya Pradesh

[protected] via by online sbi login
IRCTC BOOKING AND TRANSECTION DETAILS ARE AS FOLLOWING AS PER ONLINE AVAILABLE STATEMENT IN SBI ONLINE BANKING.
N
G AND TRANSECTION DETAILS ARE AS FOLLOWING AS PER ONLINE AVAILABLE STATEMENT IN SBI ONLINE BANKING.

SL NO. DATE NARRETION REF/CHEQUE NO DEBIT

1 20.09.12 TRANFER INB IRCTC Railway tkt bookig [protected]IGC9633594 6600br...
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K
Kavita Jaggi
from Noida, Uttar Pradesh
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TDR Refund rejected by IRCTC

I purchased 4 tickets for travelling Delhi to Jabalpur (Train 12412, Gondwana Express) on 22.06.2012 through the agency 'Rahii Tours & Travels Waltrav International Online Suvidha' for 3 rd ac. Out of which 2 tickets were confirmed and 2 were under partial waitliste. My name 'Kavita Jaggi' was under partial wait list. I did not travel due to absence of confirmed ticket. I informed the agency to file TDR immedeatly...
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G
GSJAYANT
from Chennai, Tamil Nadu
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Refund of My money

Address:Madhya Pradesh

Sir,
Today I boocked my e ticket online through my credit card no [protected] on www.irctc.co.in. My card account was debited by Rs.353 to wards ticket booking.BUT my PNR for ticket booking was not generated.Kindly get it credited back to my account.
THANKS
With regards


Rahul kumar
[protected]...
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P
PKSINGH1964
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TRANSACTION FAILED BUT AMOUNT DEBITED

Address:Maharashtra

TODAY BOOKED A TICKET ON ICICI DEBIT CARD FROM WASHIM TO AKOLA BY TRAIN NO.17639 BUT TRANSACTION SHOWED FAILURE .TRANSACTION NO.[protected] DATED 24/9/12.THE AMOUNT DEDUCTED FROM MY A/C WITHOUT BOOKING TICKET & NOT SHOWING REFUND ALSO IN MY A/C.
KINDLY REVERT THE CLARRIFICATION ON MAIL AT THE EARLIEST.

Thanks & Regards.
For, Confidence Petroleum(I) ltd.

P.K.SINGH
SR.MANAGER(PROJECTS)br...
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S
sapna katiyar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deduction from my account

Address:Gurgaon, Haryana

Sir,
As Details given below, Booked tickets on the below mentioned dates and on next day of the ticket booking extra money as commission was deducted from my SBT account without my authorization.. kindly do the needful to prevent any such incidences in future and to return my unnecessarily deducted money...
Date Description Ref. No
8 Sep-2012, INB Commission of IGC[protected] IGC 6903239ICB089544 Transfer to [protected]...
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S
sarrika
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing password

Address:Ahmedabad, Gujarat

my name is Dipesh Jain and i have an irctc account username is"sarrika".Yesterday i have resetted my password,unfortunately my new password has been sent to my email ID "[protected]@yahoo.com" updated in that account which is doesnot exists presently.kindly help me login to my account since i have booked 1 ticket in that account.

regards,
Dipesh Jain
Mob:[protected]
new email [protected]@gmail.com...
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S
Subir Das
from Chennai, Tamil Nadu
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Refund against failed transaction of IRCTC

Address:West Bengal

I have made a reservation for four passengers from kolkata station to new jalpaiguri for 26th sep 2012 through e-tickets.The tickets are not booked but the amount of rs1046 is deducted from my sbi account.So please help me how can I get the amount refunded to my account..

irctc ID-> subirdas14
sbi ref. No.- Igc9333926...
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V
VKK123
from Raia, Goa
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON REFUND OF CANCELLED TICKET AMOUNT.

Address:Pune, Maharashtra

I purchased two return flight tickets from Spice Jet from Kochi to Pune and back and subsequently one return ticket was cancelled and on 09 Aug 2012, the amount was refunded to IRCTC by Spice Jet. Inspite of repeated requests telephonically and through e-mail, even after a time lapse of more than one month, IRCTC(FLT) has not refunded me the amount. The transaction id is [protected]. A copy of the ticket is attached....
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K
krishnabfw
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

commission was deducted

Address:Karnataka

Sir,

As Details given below, Booked tickets on the below mentioned dates and on next day of the ticket booking extra money as commission was deducted from my SBI account without my authorization.. kindly do the needful to prevent any such incidences in future and to return my unnecessarily deducted money...
Date Description Ref. No

15-Sep[protected]Sep-2012) TO TRANSFER
INB Commission of...
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R
rajeev17171
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding about e-ticket

Address:Andhra Pradesh

Hi,
I am Rajeev Uppala, I am trying to book a ticket from Kesamudram(KDM) to tirupati(TPTY) on 14 oct 2012 through e-ticket, After click on payment mode money was deducted from my account but session as expired. How can i get the ticket or else money back? Please give me quick responce as soon as possiblie. Thanks in advance.

Thanks & Regards,
Rajeev Uppala,
rajeev.[protected]@gmail.com,
[protected]....
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tour4sandy
from Mumbai, Maharashtra
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for password

Address:Bilaspur, Chhattisgarh

sir i forgot my online railway reservation password. i had send complaint many times. .i have received a password - ttm 141 but using that password i m unable to print booked ticket so kindly help me by sending me a new password to my email id- [protected]@gmail.com...
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