Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

IRCTC — Deduction of money without ticket

Dear Sir, i m Shivam Shrivastava, i have tried to book my ticket by IRCTC web from KALYAN jn.(kyn) to JABALPUR(jbp) in 2188AGARIB RATH SPL train on 2 Nov2010 in two times both on boarding date 4 Nov2010 in TATKAL scheme both times After Make Payment there was connection error & i don't got my ticket when i cheacked my account balance they have deducted money 792+792=1584 with giving Ticket.
plz help me for return my money 1584rs.
My IRCTC ID is booker_tcl
Please do the needful

Regards
Shivam Shrivastava
[protected]

Dear Sir,
i m Shivam Shrivastava, i have tried to book my ticket by IRCTC web from KALYAN jn.(kyn) to JABALPUR(jbp) in 2188AGARIB RATH SPL train on 2 Nov2010 in two times both on boarding date 4 Nov2010 in TATKAL scheme both times After Make Payment there was connection error & i don't got my ticket when i cheacked my account balance they have deducted money 792+792=1584 with giving Ticket.
plz help me for return my money 1584rs.
My IRCTC ID is booker_tcl
Please do the needful

Regards
Shivam Shrivastava
[protected]

please refund my money in my SBI account.

Dear Rohit,
Don't worry your money amounting Rs. 1896 will be refunded back automatically by IRCTC and shall be credited into your SBI Account within 6-7 days.
From:
Vijay Kumar Kanwar

IRCTC — BOOKING PROBLEMS

Since yesterday i am trying to book ticket through IRCTC.
The SITE SEEMS TO BE OUT OF ORDER.

The Premere Indian Site not working for booking tickets. ???

Get good servers or good people to man those servers and networks ..

Keep it running

-
Rahul

Since number of days i am trying to book ticket through IRCTC.

The SITE SEEMS TO BE SHOWING SERVICE UNAVAILABLE,

The Premere Indian Site not working for booking tickets. ???

Get good servers or good people to make those servers and networks . work effeciently.

Keep it running, it hangs every time, in the early morning it seems that that purposlly shut their server to help the agent,

Hence i request to look in to this matter & take immediate actions

Hello sir..i booked the hyderabad express on 14.01.10 from erode to secunderabad but the train coming late (765 hyderababd express) not 1 hr or 2 hrs. acutal arrival time 9. am but it is coming 4.30 p.m nearly 7.30 hrs late..Plz take immediate action for this type of problem, Public getting inconvenience. In internet the timetable not been updated. in future to be avoided.

Tatkal ticket booking problems
In IRCTC online Tatkal ticket booking system I always getting message
You are Permitted:
1) Only 2 tickets between 08:00 Hrs to 10:00 Hrs per User ID.
2) Only 2 tatkal tickets between 10:00 Hrs to 12:00 Hrs per IP Address.
3) Only 2 tickets between 10:00 Hrs to 12:00 Hrs per User ID.

sometime blocked my login id password and after sometime when finished all Tatkal tickets it works fine.
I am getting invalid loginid password and then after some time it works fine, I have send number of mails to [protected]@irctc.co.in but nothing is happened.

Also the system should allow to book tickkets at 10.00 am but it usually opens at 10.06 to 10.07 abd by that time 80% of tickets ware sold out.

please replty to this thread.. this site is so messy

Hi, Nobody will listen our problems dude... its same here 1) Only 2 tickets between 08:00 Hrs to 10:00 Hrs per User ID.
2) Only 2 tatkal tickets between 10:00 Hrs to 12:00 Hrs per IP Address.
3) Only 2 tickets between 10:00 Hrs to 12:00 Hrs per User ID.

All this Govt doing to get in profit by selling our souls...

what ever complaint what ever dharna we do nothing will workout...

we voted them we have to suffer...

Hi, It is a very funny thing that we get the below message on start up pf IRCTC:

'Experience the new lightweight version of website during tatkal hours'

But when we try to book a ticket, then we don't find this lightweight anywhere.
All tatkal tickets are still booked through agents/very few people through IRCTC.Dont know whether this complaint will change anything or not, but I am just trying so that you can look into this matter.

I had booked a ticket with Irctc. But I was not able to make travel. So, I had filed a TDR as per IRCTC procedures to get the due refund (some 50%). But It has been nearly 16 months and no action whatsoever has been taken. The date of journey was 27/09/2008. The PNR no is [protected]. The Transaction no is [protected] and TDR filed on 29/09/2008. I have made acomplaint regarding this to IRCTC, but they have not taken any action yet. Please help me for refund.

IRCTC / Ticket — money not refund

Regarding refund
Dear Sir and Madam,

I am not being able understand that Why I am not getting refund into my account.



already 7 days passed,

This is seriously very bad thing. Just mailing me that we escalated the issue.

Pnr Number [protected] Transaction ID [protected]
Kindly let me know the status as early as possible.

Thank You
sridevi sabbi
[protected]@gmail.com

I had booked a ticket with Irctc from GHY TO TSK journey date was 5th of july in the name Mr. M KESHAN and K KESHAN. But I was not able to make travel because of bharat bandh and train was running late by 6 hrs. So, I had filed a TDR as per IRCTC procedures to get the due refund. The PNR no is[protected] The Transaction no is [protected] and RBR no. 12349201 through onestopshop. and TDR filed on 5/07/10. Please help me for refund.

sir my ticket is not booked but irctc deduct the amout from my account...as wel transaction id is[protected] the account shows settlement failed.....my irctc id is naved_d.....

IRCTC — TICKETS REFUND

WE HAD BOOKED THE TICKET FROM JAMNAGAR TO JAMMU OF DATE 22/12/2011 BY 2475 HAPA JAMMU TAVI BUT DUE GURJAR PROBLEMS TRAIN WAS CANCELLED BY 11 HRS LATE WE COULD NOT TRAVELLED IT WAS E TICKET SO IT CAN NOT BE CANCELLED ON WINDOW I HAVE TO CANCELLED BY TDR FILE ONLY NEXT DAY I FILL THE TDR BUT WE GOT HALF OF THAT TICKET WHY? AS PER RAILWAY EXISITING RULES WE SHOULD GET FULL PAYMENT BUT NO HOPE AT ALL PNR NUMBER WAS [protected] TILOTTAMA F/61 REFUNDED HALF ONLY WHY?[protected] JAGDISH M/65 STILL WAITING FOR REFUND NOT GOT AND ANOTHER TWO TICKETS WE GOT HALF PNR NO WAS [protected] PAID 1024 AND REFUND GOT 512 WHY? EVEN TRAIN WAS LATE BY 11 HRS SAME DAY SAME TIME ANOTHER WAS [protected] PAID 2846 AND REFUND GOT 1423 RS ONLY PLEASE REVISE THE RULES OR TAKE THE CLARIFICATION ABOUT THE EXISITING RULES OF RAILWAYS WHY WE WOULD NOT GET THE FULL REFUND.

IRCTC / Ticket — not received ticket

transaction id PNR from to date of journey date of booking
[protected] [protected] ajmer-bdts [protected] [protected]
[protected] [protected] bdts - ajmer [protected] [protected]

Dear Sir/Madam

Dear Sir/Madam,

This is with reference to PNR No [protected] from New delhi to Dhanbad on 15th Jan 2011.

The train no. 12382 was delay by more then 12 hrs on 15th Jan 2011 and i have not traveled on this PNR and filled the TDR on 15th Jan 2011 to get my booking amount back.

Still in refund status it is showing "Refund under process" and date not available.

As promised and by rule of IRCTC after filing the TDR you get the refund with in 90 days.

But in my case it has been more then 180 days. still i get email from IRCTC that refund is in progress.

Please, take necessary action to resolve this issue.

Regards

Dhirendra Singh

IRCTC / Ticket — refund not received

Dear sir,
Good morning,

i have bokked online ticket frm irctc but i did not received the tickest printout bcz it was nt booked
on 9/12/11 for guntur for date of journey 01/01/2012frm my a/c no[protected] YOGESH SHARMA.
but the amount is debited in my account so its my request plz forwered the same to my accont
THANKING YOU
WITH REGARDS.
YOGESH SHARMA CONT NO.[protected] VISAKHAPATNAM

IRCTC — Ticket Refund

Hi,

Can I have any update on this refund ?
Following up from last 10 months for this refund……………………………………………………

Reason : Train was delayed by 08 hours and passenger didn’t travel


PNR 01 [protected] ([protected] Transaction ID)

PNR 02 [protected] ([protected] Transaction ID)


Regards,
Sachin
[protected]@yahoo.com

Hi,

Can I have any update on this refund ?
Following up from last 10 months for this refund………………………&h...⇄

Reason : Train was delayed by 08 hours and passenger didn’t travel


PNR 01 [protected] ([protected] Transaction ID)

PNR 02 [protected] ([protected] Transaction

MY NAME IS INDRA SARMA FROM ASSAM INDIA UDALGURI TODAY 8-8-12 I TRIED TO MAKE IRCTC ONLINE TICKET...FROM GUWAHATI TO TONDLA TICKET WAS NOT MADE BUT MONEY IS DEBITED MY ACCOUNT STATE BANK OF ASSAM RS 932...FROM MY ACCOUNT ...WHY THIS IS GOING ON PLEASE REFUND ME MY AMOUNT INTO MY ACCOUNT...[protected]...CARD NUMBER...[protected]

Sir i booked railwy ticket frm indore to chhindwara bt it has nt done so plz refund money in my account ..


Thanks sir

Regard Sunil Kumar Sanodiya
sunil.[protected]@yahoo.com
cn no.- [protected]

Pnr no.[protected]
date[protected]
train cancelled still now i am not get refund amount

Dear Sir,
I have booked ticket for Delhi to Ranchi on dated 11 jan 2018, and after booking ticket was showing under process. After some time I received a call and that person told me that price of the ticket become more costly rupees 2000/- so u shall agree to pay more than your ticket confirmed otherwise same has been not booked.
I was not agree with him and my ticket not booked but amount from my account has been debited same day.
When I contact for reversal he told me that your amount credited in your account in 2 Working days, but My amount is still pending for reversal. So kindly do the needful at your end as earlier possible.

Detail of Transaction:-

Flight no:- 6E854
Transaction no:- [protected]
Booking Status:- Reservation Failed.

I had parked for just 20 minutes at the railway station

Regards,
Deepak Raj

[protected]@gmail.com

irctc.co.in

Location: AKOLA, Akola, Maharashtra, India Tweet


manojsharmasir on Aug 7, 2012


REFUND CANCELED TICKET PNR.NO. [protected] TICKET PAYMENT IN MY IDBI BANK ACOUNT.NO [protected]
TO,
GGM (IT),
IRCTC LTD.
INTERNET TICKET
CENTRE IRCTC BUILDING,
STATE ENTRY ROAD, NEW DELHI-110055.


RESPECTED SIR,
AS PER ABOVE SUBJECT, I HAVE BOOKED THE RAIL TICKET OF DATED 18/06/2012. JOURNEY DATE IS 21/08/2012, SOURCE STATION IS NAGPUR TO DESTINATION SATARA. PNR NO IS [protected]. TRANSACTION ID [protected], TRAIN NO. 11040. MAHARASHTRA EXPRESS. THE SAID TICKET IS COSTING RS.1892/-. THE SAID TICKET HAS BEEN CANCELLED BY ME ON DATED 28/07/2012.


THE REFUND AMOUNT TOWARS ABOVE CANCELLATION OF TICKET IS RS. 1752/-. I HAVE NOT RECEIVED THE REFUND BECAUSE MY ICICI BANK A/C NO.[protected] IS CLOSED DUE TO SOME TECHNICAL REASONS. BEFORE CANCELLATION OF TICKET THE SAID A/C IS CLOSED.


THEREFORE, YOU ARE KINDLY REQUESTED TO GIVE THE SAID REFUND BY WAY OF A/C PAYEE CHEQUE AND DISPATCH THE SAME ON MY RESIDENTIAL ADDRESS. OTHERWISE, IF POSSIBLE KINDLY REFUND INTO MY IDBI BANK A/C. NO. [protected], AKOLA BRANCH.


AWAITING FOR YOUR KIND ANTICIPATION AND EARLIER RESPONSE.


THANKS & REGARDS,
MANOJ PYARELAL SHARMA
R/O. DURGA CHOWK, BHAGWAT PLOT,
BESIDES KALASH APPARTMENT,
OPP. OM HOSPITAL, AKOLA. TQ & DIST AKOLA.
MAHARASHTRA STATE
MOBILE NO-[protected].

IRCTC Ltd. — Regarding cheque book

I requested for a cheque book nearly 2 months ago. Each time I call up and enquire about it, they keep saying I will get it within the next 7 days. I applied in the first week of december once and again, i came to dalhouise branch, kolkata filled the form there in January and again they told me that you will receive cheque book within 7 days and i till date waiting for it to come and have not yet received it.

IRCTC Ltd. — Fraud

I recently made an account in irctc.co.in hoping that I'll be able to book tickets without any trouble. Unfortunately, I undermined Indian system's traditional inclination towards flaws by having higher expectations. I tried booking tickets for journey from muzaffarpur to kolkata. First time they didn't debited money but the second time Rs. 1236/- was debited from my account even though the ticket wasn't booked. This shows that their transaction management lacks atomicity. Looks like they have hired true Indian Database Administrators, as well as Web Developers, who don't even know the meaning of ATOMICITY of a transaction, which is one of the prime reasons why Database Management System is taught.

Following ticket has not been booked from Solapur to Pune, despite payment made through ICICI bank
Transaction Details

Reference ID[protected]
Transaction TypeBill Payments/Shopping Mall
Debit Account[protected]
Transaction Date(dd/MM/yyyy)13/04/2015
Transaction AmountINR 489.94
Remarkstrain
Transaction StatusSuccess
Beneficiary/Biller IRCTC INDIAN RAILWAY

I booked two tickets online today (19.04.2015) in Kochuveli Express (16315) for travelling Krishnarajapuram (Bangaloor) to Cherthala on[protected] for my parents, both are senior citizen aged 66 and 62. As they cannot use upper berths (SU and UB) and almost 297 SL seats are available, we selected lower seats, while booking. However, after booking we got one upper berth and side upper (S9-62 & S9-64).

Train No.16315
PNR No.[protected]
DOJ:[protected]
Seat allotted : S9 62 (UB) & S9 64(SU)

FYR, attached here with Facilities Extended to Senior Citizens.

I request you to grand us any adjacent seats. Hope I can get the lower berth.
Thank you.

Regards,
Aneesh Menon
+91 [protected]