Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Mobile charging point not working, train number 02963 and coach B1 - SEAT NUMBER 69, 70, 71

Please get it repaired soon

I have registered user in uts app.
Headset change requests otp not received from irctc

Ref : [protected].

Request you to Kindly solve the problem

Ramachandra Babu.m

I was cancel my 3 pnr... but amount will not be refund in my account...here the details below

1.PNR-[protected]
BOE TO BNC TNO- 02510
Booking date-07 FEB 2021
Date of Journey- 22 Feb 2021
Cancellation date- 07 Feb
transaction id-[protected]
Canceled by me
Refund amount- 2415/-

2.PNR- [protected]
MLDT TO ST, TNO-03425
Booking Date- 4 MAR 2021
Date of Journey-06 MAR 2021
Auto canceled
Transaction id-[protected]
Refund amount- 2005/-

3.PNR-[protected]
BOE TO JUC, TNO-02407
Booking date-23 FEB 2021
Date of Journey- 24 MAR 2021
Cancellation date- 17 MAR 2021
Transaction id-[protected]
Canceled by me
Refund amount-1020/-

so, i therefore requested to u plz kindly provided me RRN no for refund my tickets cancellation amounts ...thanking you

(I) I had booked a ticked with PNR No. [protected] Train No. 09038 DOJ 29.01.2021. For which i had filed TDR due to RAC after prepration of Chart.
(ii) After this, i had booked another ticked in same train in current quota with PNR No. [protected] Train No. 09038 DOJ 29.01.2021 2AC and I had travelled with ticked having PNR No. [protected] Train No. 09038 DOJ 29.01.2021 Coach No. A1 & Seat No. 34.

But my TDR claim for PNR No.[protected] had been rejected with reason that Passenger has travelled. However I have travelled with PNR No. [protected].
I had further made a complaint having Ticket Id:-8768695 but again my request rejected.

Name of Passanger:
Sarvesh Kumar
From : Kanpur (CNB) to Vadodara(BRC)
TDR file for PNR [protected] Train No. 09038 DOJ 29.01.2021.(Details available with you) (ticket encl)
Travelled with PNR [protected] Train No. 09038 DOJ 29.01.2021 Coach No. A1 & Seat No. 34. Details available with you) (ticket encl)

Ticket was cancelled on 22.03.2021. The refund amount has not been credited. In the irctc site it is showing that amount has been sent to credit& debit card/net banking/ wallet powered by Zaakpay .
The refund I'd is [protected].

The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and later make other bookings too

Username :aneeshabsoman
mobile number:[protected]

Thanks & Regards,
Aneesha B Soman

I made payment for the ticket..after the session out I cant able to book a ticket.

I forget the password when I gave authentication verification.. but another option also has given to change the password that also not worked.

IRCTC messages cames to my registered mobile.

My User Id: ABINESHA

Yesterday I booked ticket from irctc tired make the payment through irctc razorpay using googlepay amount of Rs136.80 in googlepay its showing as transcation successfully but ticket is not booked...kindly look into it and I request to refund the amount.

Cancelled my confirmed booking PNR [protected], on 12/03/2021,
I was informed that a refund of Rs.3350-00 will be made in few days.
I have not received the amount till today 24/03/2021

Respected sir
I am account holder of Naharkatia branch.My account no is [protected].
On date 4th feb 2021 an amount rs 8304 was debited from my account for the payment of irctc ticket booking.

The ticket has been cancelled on date 4th march 2021 and refund has been initiated by irctc .the refund transaction details, as provided by irctc as mentioned below:
Refund proccesing date 4th of march 2021

Reference No -------Debited amount

17203011061108320216792---3107
30001010621035190594572--1047
30001010621035190553180--1047
17203011061108320218889--3107

I have not yet receved the refund amount in my bank account.kindly do the needful.

My IRCTC refund not creadit in account Refund no.creadit in account Ref no ZP5ba7d1c50e4f6

SUDARSAn sha
Bhadrakh, odisha
Dear sir;
On 22/03/201.I made online payment for irctc e-ticket book Rs. 651 through my bhim upi id.my transaction was failed with error"Reasons: Sorry! we are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries.But payment is done successfully and the amount is debited my account. So what should I do now? Please reply me at my e-mail or mob.no. mention below.
Thanks
[protected]
[protected]@gmail.com

Myy pnr number [protected] coach no A2 13.
Irctc employee take order for food and provide food in Paniahwa
Food quality is very poor. Dal is packed in black polythine
okey
Rice also very bad condition
The food cost is 240 for 2 person I I gave him 500 Rs and ask him balance
He told that he not have change and will return on next station
After some time when he not return I ask other irctc staff they told he is on other compartment and not reachable
I complaint about food quality and money issue to TT
He very rudely behave and told us to complain online he is not responsible

Hi Team,
I have filed the TDR on for the PNR No [[protected]], as the train was partially cancelled and not reaching the Destination station.

Its been more than 7 days since I have raised the TDR and there isn't any progress/update in the status or refund of the money

Could you please escalate this and get the refund over my money and help me out.

Following are the TDR Details:
=======================
Reason For TDR: Train Diverted and Train not touching destination station
TDR Filing Date: 12 Mar 2021 | 02:49PM
TDR Status CR Registered
HWH RXL SPL (03021)

BARDDHAMAN JN (BWN) TO MUZAFFARPUR JN (MFP)

TDR Zone: EASTERN RAILWAY

Thanks
BASUKI NATH SAHA

Every time this happens. They make us login 23213423 times in between as it is someone's bank account[protected] times captcha entries are done and if something wrong happens then search for the train again and then repeat all again 23213423 logins ..

I suggest the web and app developers of IRCTC to go home and sleep for a while. Requesting IRCTC to close your online booking service and open a tea stall that will be better... But your offline services are amazing. Only online services are disturbing me . that it.

Hi,
I booked a ticket from IRCTC mobile app on March 8th with date of journey March 18th. But the PNR status shows "" FLUSHED PNR / PNR NOT YET GENERATED" even after boarding the train. Now the TT says that seat is given to someone else and PNR is not generated and hence I had to buy another ticket from him. Please look into this and initiate a refund for the booked ticket. I am attaching the ticket details in screenshots.

Booked date: March 8th, 2021
Travel date: March 18th, 2021
PNR status: FLUSHED PNR

Thanks,
Sujitha

Sir,
I have booked Three tickets from CBE to NJP for journey date on 13th Jan 2021 in IRCTC for train No.02507. However on 12th Jan 2021 after the chart prepared i have got One ticket in RAC and Two tickets were in WL. So i filed TDR by selecting with reason Party Partially Confirmed/Waitlisted And All Passengers Did Not Travel on 12th Jan 2021 at 02:09 PM. However they rejected by mentioning repudiated by system as per the Indian Railways Refund Rules. But even after mailing them several times to [protected]@irctc.co.in for atleast refund for the WL tickets, they are not replying. At least the waitlisted tickets amount to be refunded. But as per rules i have filed TDR 1 day before the arrival of train at my destination and they should refund the amount for RAC ticket also. Please help.

Sir I booked a two tickets from Itarsi to Kalyan on 04/02/2021 but one ticket is not confirm and the last status was RLWL1 and another one is confirmed. But till date I didn't received the refund fare from that one ticket which was not confirm. My PNR is [protected].

I have been trying to book train ticket for the last 3 days and I have had this error come up in the last stage every day.
email : s.[protected]@gmail.com
IRCTC id : Vis_Vin

I have applied for TDR against PNR no. [protected] dated 13.11.2020 for train not reaching boarding station. In this regard, it is informed that after 90 days have been passed and I did not received my amount yet. And after regularly sending mail to IRCTC they generated Ticket id 8626046 on 27.02.2021 after repeated mail and no action has been taken and amount has not received till date and proper response has been given by IRCTC. So, it is requested to kindly look after the matter.