Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

IRCTC application as well as irctc.co.in website is throwing error - Service to this Site Is Temperorily Suspended !

Getting this message on last confirmation page of ticket booking after entering all required details

I booked ticket for Train No.02085 for journey from Vizianagaram to Secunderabad on 19th February 2021. I booked 3rd AC ticket PNR#[protected] and the final status of the ticket is RAC after chart preparation.
During Covid situation, I don't want to travel on RAC and hence I filed TDR without travelling on 19/02/2021 at 3.42 PM IST.
Now, I got email saying the below

"The TDR filed against PNR Number [protected] with reason Passenger Not Travelled Due To Ticket in RAC After Chart Preparation. has been repudiated by system as per the Indian Railways Refund Rules https://www.services.irctc.co.in/betaDoc/Amendments_RefundRules_2406.pdf

Reason for Repudiation/rejection:, AS PER CHART, PASSENGER HAS TRAVELLED "

How can a person filed TDR and not travelled will be marked as travelled by TTE in the chart?

I was make the ticket on irctc account, the payment is excepted but ticket is not booked, amount Rs1348 ruppes received by irctc, and then irctc refund my amount on 12th Feb but my refunded amount not created in my account till now .
Account no - [protected]
Name -Subhash raj
REFUNDED reference no-17203011036105783361612

Recharged R wallet twicely from UTS app but money not credited in R wallet . Infact it is debited from Bank.

TRAIN NO 02358 CANCELED ON[protected] BUT BALENCE NOT REFUND IN ACCOUNT
PNR NO- [protected]
TRANSACTION ID -[protected]
TARIN NO-02358
DATE IF BOOKING[protected]
TIME -13:23:26
DATE OF BOARDING[protected]
email id -ujjwal.[protected]@gmail.com
phone no -[protected]

After logging into irctc.co.in, website asks me to verify my mobile number with an OTP. I have tried several times to get OTP but did not receive it. Edited my mobile number to use another network number and yet I did not receive OTP on the new number. And the website does not allow to proceed further to book tickets with verifying Mobile. My email address is verified still it asks me to verify mobile number.

date: Feb 26th, 2021 between 12 to 13:20 hours

Till upto now i haven't received refund amount against ticket cancellation on 14-march-2020...plz check it once thiz is mine reference id-P2003141106090122991157 throught phonepe i made mine transaction

I booked my train on 14-march-2020...against some reasons I have cancel my ticket fair of RS-3579/- on 14-march-2020 and this is the reference Id P2003141106090122991157
refund-not responded from irctc

Dear sir,

I booked the below ticket through IRCTC app PNR [protected]

After few days I got the below message on 28th December from Railways at

1641pm that

Train No. 01029 of 29/12/2020 has been cancelled due to unavoidable circumstances.Inconvenience caused is deeply regretted.

This clearly indicates that the ticket booked train was cancelled. Now as I had to go we booked bus ticket because train was not running.

After booking bus ticket I got the message that

Train No.01029 of 29/12/2020 cancelled earlier has been restored now.

Is there my fault. After IRCTC sent message then only I cancelled the ticket.

I wanted to go in train only but what to do.

In evening I cancelled my ticket to my shock I saw only rs. 160 will be refunded but why. Is this how railways are making fool of customers.

I want my all money back. It's not my fault it's railways fault. They should have not sent the messages in 3 hours train was again ready to move. How?

I would request you to check their whole system and let me know.

I want my money back all money.

Regards
Vishvjeet Upadhyay
Mob : [protected]

The refund details against your order id 9352705 are as follows:

Refund Status - SUCCESS

YOUR BANK REFERENCE NUMBER - : 30004610321031086780893
​
​
​Payment Id pay_GVklJayAWegZQZ
Date of Payment Jan 31, 2021 ; 8:13am
Refund Id rfnd_GVlFPt8U25nStt
Refund Amount ₹3, 985 (for a payment of ₹5, 186.14)

B]
The refund details against your order id 9349456 are as follows:

Refund Status - SUCCESS

YOUR BANK REFERENCE NUMBER -: 30004610321030239780750

Payment Id pay_GVbLvtgefrJzn4
Date of Payment Jan 30, 2021 ; 11:01pm
Refund Id rfnd_GVdCEf1k4uzZNw
Refund Amount ₹5, 186.14 (for a payment of ₹5, 186.14)
Make it done please

I tried to recharge R wallet with rs 800 on 21st feb, 2021 but money deducted from bank account but not credited in r wallet
UTS id:[protected]

Hello

I get two refund from irctc 1110/- each one received but second still not received. Please check and do the need full

Refund ARN Nos:-17203010325046414047661 & 17203011042105156211073

Regards

Vimlesh Sharma

Hi,
I am Shriya Jagetia,
I am trying to login into irctc website, but my mobile verification is not working, i am unable to receive the otp on cell, even though my email verification is done.

Kindly look into it

Dear Sir/Madam,
I have booked 3 tickets at IRCTC for HTE IPR SPL(08624) Bokaro Steel City to Patna, whereby I have opted for Lower berth since two passenger are senior citizens and will be able to manage only at Lower berth. But inspite of having 280 approx seats available during booking, berth criteria is ignored and given 2 UB and 1 SU. What is a point of choosing the barth, when same cannot be entertained?

I humbly request you to try to allocate two lower berths at the earliest.

With regards
Chandan Kumar

I did not receive my refunded amount from irctc. My flight ticket got cancelled due to covid 19 outbreak. It was refunded by Goair end (see goair mail) but IRCTC pay did not refunded it still now.

Details of the transaction:

Pnr: T6DD8P
Transaction id: [protected]
Transaction date: 5 january 2021
Refund amount: 3312

Dear Mr. Ravi,

Thank you for writing to us.

We would like to inform you that full refund for INR 3312/- has been processed for PNR # T6DD8P on 05 January, to your travel agents account( IRCTC). We would request you to contact your travel agent for the further refund process.

We look forward to welcoming you on board our flights soon.

Regards,
Nigel Dlima
Executive – Customer Care
GoAir

I try to book ticket in irctc on 6 Feb 2021
Transaction ID is [protected]
Amount detected 777.7
Transaction failed but amount detected from my account, till refund not done

I tried to book ticket and after making payment, I received msg about transaction might fail so I cancelled transaction but my amount got deducted from bank and details are as below
Rs. 1, 015.00 spent on UCO Bank Card XX4788 on 11-02-21, 09:15:19 at ONE97 COMMUNICATION LI, DELHI.Report Dispute-https://bit.ly/2PZk2N5

I want refund of failed transaction asap

Thx for INB txn of Rs.167.7 frm A/c X3001 to EASY TRIP ... Ref#IGAKLUZQW2 on 09Feb21. If not done, fwd this SMS to [protected] to block INB or call [protected].

Money deducted but train not booked .

I cancelled my ticket but amount is not credit in my account
Reference refund n. is [protected]

I am also facing same issue after added money to it the account was blocked. Can you if your issue was resolved?
I had a chain of communication where as submitted lots of documents but no resolution till date. I had given all screenshots, Aadhaar copy, scan copy of credit card used, scan copy of imudra card, communicated through the registered email and mobile, given credit card statement which was used for loading the money to IMUDRA wallet.
Still they account is blocked and they repeat same thing over and over. THEY KEEP CHANGING TICKET NUMBERS, ARE THEY SHOWING IT AS THE NUMBER OF ISSUES THEY ARE RESOLVING OR WHAT(though I mention ticket no in every communication)? Here is the ticket nos issued by them fro the same issue and with no resolution :

#775436
#776988
#777456
#777990
#778462
#779672
#780141
#785934

I have loaded about rs 10000/-, unable to see exact amount as I could not login to it. It looks they WANT TO SUCK MY MONEY.

There is no authority to look into such abnormalities. Are the siphoning money out and keeping people like me just engaged in communication after BLOCKING the account?