Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I tried to book 2 tickets on irctc air on May 17th 2021 via paytm wallet, Money deducted but ticket didn't get booked.
After checking with IRCTC air they told it could be the issue at PayTM end but they have raised refund from their end. Then I checked with PayTM they gave me an order id saying the issue was at irctc end.
Now problem is whoever has the issue I'm not getting the refund amount. Even I checked with my bank they said they haven't received any refund request from said merchants.
Below are the details :
Amount deducted : 4720.18 Rs.
Travel date : July 2nd
From Kolkata to Agartala (flight ticket)
Status : Not booked.

Kindly check and refund asap.

I haved booked Air tickets AIR INDIA to travel from New Delhi to Rajkot on 18th June 2021. Due to prevailing situations, we do not want to travel. I have cancelled ticket through IRCTC portal on 3rd May 2021 but refund is not deposited in my bank account.
Reference:
Ticket PNR: Y2VBH
AIR INDIA AI-403
Date of Travel:[protected]
Date of Cancellation: 3-5-2021

PNR - [protected]
My date of journey was 17th May, 2021. The departure time of the train was 22:05 hours. I tried to file a TDR before the schedule departure of train but was unable to do because of internet problem, also I was unable to call customer care as I was not having their number. From the very next day I continuously mailed them to file the TDR and also called them but they are telling TDR is to be filled before schedule departure and are not understanding my problem of internet issue. The ticket price was Rs 6805, which is very expensive. I request IRCTC to please consider this case and refund the amount, if not full they can deduct cancellation charges.

Refund not credited on cancelled TKT.

Hi i have booked my bike from Secunderabad Jn to Srikakulam Road on my PNR and having parcel booking no: [protected].
but my bike did not delivered as per scheduled time and they delivered after 4 days. i requested customer care and concerned railway staff for the same but no response and denied my calls and rejected my complaint. when i called to Secunderabad parcel office staff are very rude and not updated reasons for holding my bike in the different location instead of destination. after i requested railway staff at they loaded my bike after two days and it got delivered after 4 days from date of booking. i waited nearly two days at destination railway for my bike and it spoiled my tour schedule and unnecessary expenses are happened due to your carelessness. because your mistake and negligence my plans are spoiled and got stuck due to covid pandemic.
and one more final twist is at delivery parcel station demanded money for handing over my bike to me. even corresponding railway pracel clerk encouraged this kind of activities.

Regards,
Anand
[protected]

Dear Sir I am not getting refund from IRCTC against PNR SM2R9Q service provider Air Vistara, As intimated by Air Vistara they have generated ACM against above PNR but still I am not getting refund from IRCTC(Only one ticket). My contact No. [protected]

Hi i have booked my bike from Secunderabad Jn to Srikakulam Road on my PNR and having parcel booking no: [protected].
but my bike did not delivered as per scheduled time and they delivered after 4 days. i requested customer care and concerned railway staff for the same but no response and denied my calls and rejected my complaint. when i called to Secunderabad parcel office staff are very rude and not updated reasons for holding my...

I have cancelled my irctc ticket on 27th march 2021 but my refund amount still not credit in my account please check

I intiated ticket booking at 11.25 AM, May 2 from chennai egmore to Thirichirappali. The ticket not booked but amount debited from my account. Till yet, I didn't get the refund. Kindly check the details and refund my money. I also attached the payment details.

Sir mai ug part 1 ke exam diya tha or result aaya to honours paper 1, 2 ke scrutiny apply kiye ro payments pending hai or mera account se payments cut gaya hai, mera roll n.[protected] hai
Mera mobile n. [protected] passtransaction n. MEDR/lnmunivercit/8525/ transaction date 17/04/2021

Dear sir / madam,

I did not receive my refund amount, but irctc says the amount has been refunded, but no amount has been returned to my account, please resolve the problem as soon as possible.

Note: *The harshest penalty should be imposed on them, a penalty for delay in returning the amount.*

*IRCTC will have to return the refund along with the penalty.*

[protected]-------=-------Screenshot...

I try to book TATKAL ticket on 22/04/2021, status is booking failed, and refund status is showing refund has been added to your bank account, there is no refund since last 7 days. I already confirmed with bank for the same

Date of booking : 22/04/2021
Transaction Id: [protected]
boarding station: NNO
reservation upto: GKP
Class : sleeper
amount : Rs 2293.76

Please resolve this as soon as possible

Sir / medam
Mene 20 jan.2021 ko ticket kiya tha but ticket book nhi huaa or payment mere sbi account se debit ho gya, mene hr jgh pryas kiya lekin koi solution nhi mila upi wale bolte h bank me samprk kro irctc wale bolte h hmare pas hmne payment refund kr diya, lekin sir aaj tk payment recive nhi hua mujhe plz sir help me

Ive cancelled my ticket my haven't got my refund amount of Ra 590.
My Ticket Id - 8976236
Transaction ID - [protected]
Refund Id - [protected]
I cancelled ticket on 26th March.. Please do the needful. I will be thankful to you.I'm sending you my Passbook transaction details.

1. I have applied for a refund amount in irctc on April 11 th - rs 1256.80, due to network issues, the amount will be not credited yet.

2. I have applied for a refund amount in irctc on April 12 th - rs 743.60 and due to network issues, the amount will be not credited yet.
Also, i have checked with irctc customer care, they said that the amount has been initiated last week and also refunded.
Another side, we have checked with the bank also, they registered a complaint regarding this.

Kindly check and refund the amount

UNAUTHORISED DEBIT OF Rs. 224.50 while booking online ticket.
Payment did not returned after booking failed.
Reference no.[protected] on 12.04.2021

Kindly refund the amount as soon as possible against deducted from my account as follows:

Transaction Date: 11 April, 2021
Transaction ID: [protected]
Amount Deducted: 1578.68

Please do needful to refund.

Thank you!

SALIH NAMBIDIKKANDY
Mob: [protected]

On 12.march.2021 book ticket but payment deducted from bank and booking not confirmed

Transaction id[protected]
Amount Rs396.80

Dear Sir/Madam,

I am a SUMIT VERMA

The website is not sending mobile verification code on my mobile, my mobile number is [protected]. And, therefore I am not able to log-in into the IRCTC website.

Kindly check and resolve as soon as possible.

Thanks you.

I have not received any refund amount for Train cancelled due to Bharat Bandh on 26th March.

Below is my details :
KALKA SHTBDI SPL (02005)
PNR[protected]
Date of journey - Friday, 26th March
Time - 17:15 pm from Delhi

Passenger Name - Anjani Kumar (M/62 yrs)

Booked from IRCTC Rail Connect (Android)
Booked from user id- ashthakur14