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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Nov 25, 2025
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 51

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अशोक तितरवाड़ा
Apr 23, 2021
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Sir / medam
Mene 20 jan.2021 ko ticket kiya tha but ticket book nhi huaa or payment mere sbi account se debit ho gya, mene hr jgh pryas kiya lekin koi solution nhi mila upi wale bolte h bank me samprk kro irctc wale bolte h hmare pas hmne payment refund kr diya, lekin sir aaj tk payment recive nhi hua mujhe plz sir help me
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    Rehan44
    Apr 20, 2021
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    Ive cancelled my ticket my haven't got my refund amount of Ra 590.
    My Ticket Id - 8976236
    Transaction ID - [protected]
    Refund Id - [protected]
    I cancelled ticket on 26th March.. Please do the needful. I will be thankful to you.I'm sending you my Passbook transaction details.
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      krishini14
      Apr 19, 2021
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      1. I have applied for a refund amount in irctc on April 11 th - rs 1256.80, due to network issues, the amount will be not credited yet.

      2. I have applied for a refund amount in irctc on April 12 th - rs 743.60 and due to network issues, the amount will be not credited yet.
      Also, i have checked with irctc customer care, they said that the amount has been initiated last week and also refunded.
      Another side, we have checked with the bank also, they registered a complaint regarding this.

      Kindly check and refund the amount
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        S
        Sandychavande
        Apr 15, 2021
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        Website: IRCTC

        UNAUTHORISED DEBIT OF Rs. 224.50 while booking online ticket.
        Payment did not returned after booking failed.
        Reference no.[protected] on 12.04.2021
        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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          Salih Yusuf
          Apr 14, 2021
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          Kindly refund the amount as soon as possible against deducted from my account as follows:

          Transaction Date: 11 April, 2021
          Transaction ID: [protected]
          Amount Deducted: 1578.68

          Please do needful to refund.

          Thank you!

          SALIH NAMBIDIKKANDY
          Mob: [protected]
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            Raishab
            from Proddatur, Andhra Pradesh
            Apr 12, 2021
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            Resolved

            On 12.march.2021 book ticket but payment deducted from bank and booking not confirmed

            Transaction id[protected]
            Amount Rs396.80
            +1 photos
            Apr 14, 2021
            Complaint marked as Resolved 
            Refund received
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              S
              Apr 9, 2021
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              Dear Sir/Madam,

              I am a SUMIT VERMA

              The website is not sending mobile verification code on my mobile, my mobile number is [protected]. And, therefore I am not able to log-in into the IRCTC website.

              Kindly check and resolve as soon as possible.

              Thanks you.
              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                M
                Murphy Thakur
                Apr 8, 2021
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                I have not received any refund amount for Train cancelled due to Bharat Bandh on 26th March.

                Below is my details :
                KALKA SHTBDI SPL (02005)
                PNR[protected]
                Date of journey - Friday, 26th March
                Time - 17:15 pm from Delhi

                Passenger Name - Anjani Kumar (M/62 yrs)

                Booked from IRCTC Rail Connect (Android)
                Booked from user id- ashthakur14
                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                  P
                  Payal
                  Apr 3, 2021
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                  Mobile charging point not working, train number 02963 and coach B1 - SEAT NUMBER 69, 70, 71

                  Please get it repaired soon
                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                    Ramachandrababum
                    Apr 3, 2021
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                    Address: 32/15A,Nehru Street, Arcot

                    I have registered user in uts app.
                    Headset change requests otp not received from irctc

                    Ref : [protected].

                    Request you to Kindly solve the problem

                    Ramachandra Babu.m
                    +1 photos
                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                    Apr 03, 2021
                    Updated by Ramachandrababum
                    Kindly rectify the errors
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                      redu
                      Apr 2, 2021
                      Resolved
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                      Resolved

                      I was cancel my 3 pnr... but amount will not be refund in my account...here the details below

                      1.PNR-[protected]
                      BOE TO BNC TNO- 02510
                      Booking date-07 FEB 2021
                      Date of Journey- 22 Feb 2021
                      Cancellation date- 07 Feb
                      transaction id-[protected]
                      Canceled by me
                      Refund amount- 2415/-

                      2.PNR- [protected]
                      MLDT TO ST, TNO-03425
                      Booking Date- 4 MAR 2021
                      Date of Journey-06 MAR 2021
                      Auto canceled
                      Transaction id-[protected]
                      Refund amount- 2005/-

                      3.PNR-[protected]
                      BOE TO JUC, TNO-02407
                      Booking date-23 FEB 2021
                      Date of Journey- 24 MAR 2021
                      Cancellation date- 17 MAR 2021
                      Transaction id-[protected]
                      Canceled by me
                      Refund amount-1020/-

                      so, i therefore requested to u plz kindly provided me RRN no for refund my tickets cancellation amounts ...thanking you
                      Apr 4, 2021
                      Complaint marked as Resolved 
                      [email protected] Mobile no-9775824986
                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                        S
                        Sarvesh18
                        Mar 30, 2021
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                        (I) I had booked a ticked with PNR No. [protected] Train No. 09038 DOJ 29.01.2021. For which i had filed TDR due to RAC after prepration of Chart.
                        (ii) After this, i had booked another ticked in same train in current quota with PNR No. [protected] Train No. 09038 DOJ 29.01.2021 2AC and I had travelled with ticked having PNR No. [protected] Train No. 09038 DOJ 29.01.2021 Coach No. A1 & Seat No. 34.

                        But my TDR claim for PNR No.[protected] had been rejected with reason that Passenger has travelled. However I have travelled with PNR No. [protected].
                        I had further made a complaint having Ticket Id:-8768695 but again my request rejected.

                        Name of Passanger:
                        Sarvesh Kumar
                        From : Kanpur (CNB) to Vadodara(BRC)
                        TDR file for PNR [protected] Train No. 09038 DOJ 29.01.2021.(Details available with you) (ticket encl)
                        Travelled with PNR [protected] Train No. 09038 DOJ 29.01.2021 Coach No. A1 & Seat No. 34. Details available with you) (ticket encl)
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                          kirtiranjan1
                          Mar 30, 2021
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                          Ticket was cancelled on 22.03.2021. The refund amount has not been credited. In the irctc site it is showing that amount has been sent to credit& debit card/net banking/ wallet powered by Zaakpay .
                          The refund I'd is [protected].
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                            Aneesha B soman
                            Mar 27, 2021
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                            The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

                            Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and later make other bookings too

                            Username :aneeshabsoman
                            mobile number:[protected]

                            Thanks & Regards,
                            Aneesha B Soman
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                              Abinesha
                              Mar 26, 2021
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                              I made payment for the ticket..after the session out I cant able to book a ticket.

                              I forget the password when I gave authentication verification.. but another option also has given to change the password that also not worked.

                              IRCTC messages cames to my registered mobile.

                              My User Id: ABINESHA
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                                Living stun
                                Mar 26, 2021
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                                Yesterday I booked ticket from irctc tired make the payment through irctc razorpay using googlepay amount of Rs136.80 in googlepay its showing as transcation successfully but ticket is not booked...kindly look into it and I request to refund the amount.
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                                  kantibhushansharma
                                  Mar 24, 2021
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                                  Cancelled my confirmed booking PNR [protected], on 12/03/2021,
                                  I was informed that a refund of Rs.3350-00 will be made in few days.
                                  I have not received the amount till today 24/03/2021
                                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                    Singha135
                                    Mar 23, 2021
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                                    Respected sir
                                    I am account holder of Naharkatia branch.My account no is [protected].
                                    On date 4th feb 2021 an amount rs 8304 was debited from my account for the payment of irctc ticket booking.

                                    The ticket has been cancelled on date 4th march 2021 and refund has been initiated by irctc .the refund transaction details, as provided by irctc as mentioned below:
                                    Refund proccesing date 4th of march 2021

                                    Reference No -------Debited amount

                                    17203011061108320216792---3107
                                    30001010621035190594572--1047
                                    30001010621035190553180--1047
                                    17203011061108320218889--3107

                                    I have not yet receved the refund amount in my bank account.kindly do the needful.
                                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                      Narendra.raut1509
                                      Mar 22, 2021
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                                      My IRCTC refund not creadit in account Refund no.creadit in account Ref no ZP5ba7d1c50e4f6
                                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                        Sudarsansha
                                        Mar 22, 2021
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                                        SUDARSAn sha
                                        Bhadrakh, odisha
                                        Dear sir;
                                        On 22/03/201.I made online payment for irctc e-ticket book Rs. 651 through my bhim upi id.my transaction was failed with error"Reasons: Sorry! we are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries.But payment is done successfully and the amount is debited my account. So what should I do now? Please reply me at my e-mail or mob.no. mention below.
                                        Thanks
                                        [protected]
                                        [protected]@gmail.com
                                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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