Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi Sir/madam,

I tried to book a ticket yesterday (8th July, 2021) which is failed to book and show that "No seats available - Transaction dropped". But amount was debited from my account. Please rectify my complaint as early as possible and credit the same amount.

Date:[protected]
Booking transaction ID: [protected]
Train number: 01021
Debited amount: ₹ 552.78

Thank you

Dear Sir/Madam,

PNR : [protected], Refunded Amount Still Not Received.
Please Refund Urjent.

Thanks & Regards,
Sankar Duba
[protected]

I've cancelled a ticket which I booked from website of railyatri.co.in on 01/072021. But not get refund money till now.

Respected sir /mam its already nearly 2 months to my ticket cancelled but their is still no refund given of my 2 tickets also transaction id -[protected] (PNR- HM4BFT) & [protected] ( PNR- FFQQ8V )..i have sent my both id s bank statement in my last mails ...& also called on ur customer care no -[protected]...almost called every 10 days in last 40 days but their is no solution for this problem .so i request u to clear my refunds as quick as possible...so that i can use that money which is with irctc from last 2 months ... my mail id which is registered to irctc is [protected]@gmail.com & my mobile no-[protected]

PNR --- [protected]
Given Bellow Refund details by IRCTC
Order no. : [protected]

Refund Date : 20 May, 12:00 AM

Refund RRN No. :[protected]

Refund Amount : 285.00

As per given details given by IRCTC care refund is initiated but in my bank account amount is not credited yet kindly resolve my issue sir I request you my contact no. [protected] or [protected]

We booked the following tickets and this was cancelled due to Pandemic. I have sent several emails to IRCTC and they just do not respond. When contacted on phone they give excuses like Gateway error etc. It's been over 1.8 years I am struggling to get my hard earned money from them.

 Kochi to MumbaiTrans id : [protected]Ticket NumberThilothama
[protected]Preethi[protected]Siddhitha[protected]Siddhesh
[protected]

I was booking a 3rd AC ticket today, under Tatkal scheme seats were available 50 with cost around 1200 per person, as soon as I was booking the ticket I got PQWL, I searched for Premium Tatkal then and found that 4 seats were available in 3rd AC and prices were same, as soon as I booked the ticket price was increased from 1200 to 4500 for 1 person, it was emergency so I booked a ticket for my parents.

As a government body IRCTC should not cheat users like this, middle class can only travel to trains because they can't afford Airline charges, if IRCTC takes the same charges where should middle class people will go.

This is actually a fraud by IRCTC and they should return the money.

Train Number : 02296
From : BXR
To : ET
Journey Date : 26-06-21
Person name : Dadan singh and Devmuni Devi

I have paid money via Google pay but the ticket is not confirmed by irctc.

Dear Sir

I have registered myself as individual to Book rail ticket in IRCTC.
My user id is anandam62 . My registered mobile no. is [protected]. Despite my repeated attempt i am not able to get otp from the irctc resulting in not able to access the IRCTC PORTAL.

Collies are charging more than 1000 for taking luggage from Platform 1 to 6 at Hazrat Nizamuddin Railway Station. They are making group and harassing the travellers.

Dear Authority refer pnr [protected] on which the senior citizen passengers travelled and pnr [protected] was filed under TDR

Names: Pratap Bhanji Pasad age74 and Kastur Pratap Pasad age 70
Reason for filing TDR : train diverted from its origin that is from Bhuj to Ahmedabad

passengers travelled by road to Ahmedabad but were unsure to reach on time to board train, so they filed TDR for pnr [protected].

Later they booked again as they were in position to board the Train from Ahmedabad.

The reason for repudiation was passenger travelled, yes they have travelled but through new pnr ticket.

Have already done series of email explaining the facts, but the TTE attending the coach on that date mentioned both the pnr marked.

Please understand the passengers and senior citizens and only when they were assured that they can reach on time, booked new ticket.

There is no reason whatsoever for them to mark both the pnr.

Do look into the matter and do the needful.

Regards

I am not getting OTP for my mobile verification for ID activation. Please resolve my issue as I have to reserve my seat.

Hi Team,

I have filled in and registered for new IRCTC ID and email OTP was triggered and accepted.
For the phone number that I have provided there is no OTP triggered due to which I am unable to complete my registration. Please check and resolve this urgently as I have to book tickets on priority for my travel.

Regards,
Surabhi Sawant

Sir, I AM trying to login my irctc account but I haven't got otp on my registered mobile number. My mobile number is [protected].
Please send otp so that I can't complete my login process soon.
Its urgent

Dear Sir/Madam,

I am an IRCTC member.

The website is not sending code for the Mobile and Email Verification Process on my mobile. And, therefore I am not able to log in to the IRCTC website.

Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and make another online booking.

Thanks & Regards,
Sofiyan Ahmad

Dear Sir/Madam,

I am a irctc member

The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and make another online booking.

Thanks & Regards
Udai Pratap Singh
[protected]

My user id is bharanurag. Mobile OTP is not being generated, and I am not able to use the IRCTC services because of this.

Either IRCTC should stop forcing mobile OTP generation or improve their infrastructure for the same. This is gross violation of my right to services. Their officers at highest level should be held accountable for such serious lapse at the system level.

They are just wasting public money, and not even giving proper service

During the recharge in irctc e-wallet of 800 Rs. the transection fail and money deducted from my account

upi ref id[protected]paytm upi)
transection date 14/06/2021
order id [protected]

On 9th June 2021, 2.45AM, At platform no 5 of Jaipur railway in asked rail neer from trolly number 27, Omprakash prabhdas he was selling rail neer for 20 but mrp for it is 15.
I request from railway to take legal action on his behaviour

I tried to book 2 tickets on irctc air on May 17th 2021 via paytm wallet, Money deducted but ticket didn't get booked.
After checking with IRCTC air they told it could be the issue at PayTM end but they have raised refund from their end. Then I checked with PayTM they gave me an order id saying the issue was at irctc end.
Now problem is whoever has the issue I'm not getting the refund amount. Even I checked with my bank they said they haven't received any refund request from said merchants.
Below are the details :
Amount deducted : 4720.18 Rs.
Travel date : July 2nd
From Kolkata to Agartala (flight ticket)
Status : Not booked.

Kindly check and refund asap.