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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 51

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Website:www.utsonmobile.indianrail.gov.in

I tried to recharge R wallet with rs 800 on 21st feb, 2021 but money deducted from bank account but not credited in r wallet
UTS id:[protected]...
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V
Vimlesh412
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zaakpay

Hello

I get two refund from irctc 1110/- each one received but second still not received. Please check and do the need full

Refund ARN Nos:-17203010325046414047661 & 17203011042105156211073

Regards

Vimlesh Sharma...
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J
jagetiashriya
from Udaipur, Rajasthan
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OTP not received from irctc

Hi,
I am Shriya Jagetia,
I am trying to login into irctc website, but my mobile verification is not working, i am unable to receive the otp on cell, even though my email verification is done.

Kindly look into it...
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Website:IRCT

Dear Sir/Madam,
I have booked 3 tickets at IRCTC for HTE IPR SPL(08624) Bokaro Steel City to Patna, whereby I have opted for Lower berth since two passenger are senior citizens and will be able to manage only at Lower berth. But inspite of having 280 approx seats available during booking, berth criteria is ignored and given 2 UB and 1 SU. What is a point of choosing the barth, when same cannot be entertained?

I humbly...
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R
Ravimscbio
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I did not receive my refunded amount from irctc.

I did not receive my refunded amount from irctc. My flight ticket got cancelled due to covid 19 outbreak. It was refunded by Goair end (see goair mail) but IRCTC pay did not refunded it still now.

Details of the transaction:

Pnr: T6DD8P
Transaction id: [protected]
Transaction date: 5 january 2021
Refund amount: 3312

Dear Mr. Ravi,

Thank you for writing to us.br...
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S
s.athi selvan
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Refund not done

I try to book ticket in irctc on 6 Feb 2021
Transaction ID is [protected]
Amount detected 777.7
Transaction failed but amount detected from my account, till refund not done...
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N
Nitin19928989
from Chennai, Tamil Nadu
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Amount deducted without booking ticket

I tried to book ticket and after making payment, I received msg about transaction might fail so I cancelled transaction but my amount got deducted from bank and details are as below
Rs. 1, 015.00 spent on UCO Bank Card XX4788 on 11-02-21, 09:15:19 at ONE97 COMMUNICATION LI, DELHI.Report Dispute-https://bit.ly/2PZk2N5

I want refund of failed transaction asap...
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S
Sreenu16
from Jangaon, Telangana
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Money deducted but booking not done

Thx for INB txn of Rs.167.7 frm A/c X3001 to EASY TRIP ... Ref#IGAKLUZQW2 on 09Feb21. If not done, fwd this SMS to [protected] to block INB or call [protected].

Money deducted but train not booked ....
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U
uzma vaseem
from Mumbai, Maharashtra
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Rail ticket Refund

I cancelled my ticket but amount is not credit in my account
Reference refund n. is [protected]...
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B
byomkeshdash
from Bakhtiyārpur, Bihar
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IMudra Wallet

I am also facing same issue after added money to it the account was blocked. Can you if your issue was resolved?
I had a chain of communication where as submitted lots of documents but no resolution till date. I had given all screenshots, Aadhaar copy, scan copy of credit card used, scan copy of imudra card, communicated through the registered email and mobile, given credit card statement which was used for loading the money to IMUDRA...
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N
neetam25
from Ghāziābād, Uttar Pradesh
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TDR Repudiate for the train late more than 3 hours

Hi, I have booked a ticket with PNR [protected] date of journey is 31-Jan-2021 from CNB to GZB. Passenger has not been travelled due to train was running late more than 3 hours and it was very late in the night so passenger has decided to not to travel. As I have been notified by Indian railways that my TDR request has been CR Repudiated. as per the travel policy, passenger can file tdr and eligible to get the full refund whose train is late...
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M
mahendholam
from Hyderabad, Telangana
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Illegal sale of eatables and other items and unhygienic conditions

Address:Ahuja Caterers of IRCTC

PNR : [protected]. I am a frequent traveler of this train (01111)
1) The employees of Ahuja caterers are allowing outside vendors to sale food and other goods (Headphones etc) in the train. They keep the food near toilets which will be consumed by the passengers. It is very unhygienic for the health of passengers.
2) The persons selling food are not wearing masks.
3) They allow the outside vendors and passengers of general...
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A
anuragmishra12
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-reversal of failed transaction by irctc

I tried to book a ticket worth rs. 5723.60 from irctc on 28.12.2020 with my irctc id: anuragmishra12. I had to make 4 attempts with ticket getting booked in the fourth attempt and previous 3 transactions getting failed.

In all the four attempts the amount worth rs. 5723.60 got debited ( total debits rs. 5723*4= 22892). While in one transaction the ticket was booked, for three others the transaction was failed. While I have...
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A
Affyesha
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Booking under cancellation

I've booked flight ticket on Air IRCTC and requested for cancellations but my refund is not received and the status is showing under cancellation.
Transaction ID: [protected]
Email: [protected]@gmail.com
Contact number: [protected]...
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S
Srinu Mo
from Hyderabad, Telangana
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Mobile Verification Code (OTP) issue

Dear Sir/Madam,

The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

From last 5 Days trying for Mobile Verification Code but not receive on Registered Mobile Number.

User ID - srinu_mo

Kindly help me in this regard

Thanks & Regards,
M.SrinivasaRao...
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S
Santosh Adhatrao
from Pune, Maharashtra
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Mobile Verification OTP Not Receive

Dear Sir/Madam,

The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

From last 21 Days trying for Mobile Verification Code but not receive on Registered Mobile Number.

Mobile # - [protected]

User ID - santo707

Thanks & Regards,
Santosh Ganesh Adhatrao...
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N
Nagasrinivasareddy
from Chirala, Andhra Pradesh
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My money is not refunded yet

My transaction I'd:[protected]
Pnr:[protected]
Cancellation/refund id:[protected]
My money is not refunded yet...
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N
Nagasrinivasareddy
from Chirala, Andhra Pradesh
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My money is not refunded

My transaction I'd:[protected]
Pnr:[protected]
Cancellation/refund id:[protected]
My money is not refunded yet...
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I have cancelled 4 tickets on 8th january 2021
But till now i didn't received refund in my accout
I have called to irctc customer care but they said refund is processed on 11january
But still i didn't got any amount credited in my bank
Transaction id are: [protected]
2. [protected]
3. [protected]
4. [protected]...
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V
veena raikar
from Mumbai, Maharashtra
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User id and password reset request from 2 days

I had give n mail they had sent user id that shows invalid user id and reset password they have changed mail i had requested through phone other through email still they are not changing and resetting every representative is asking different questions and escaping pls look to matter and solve problem...
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