Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Rightly Said... Either this site should be upgraded or it should be shut down...

IRCTC Rail Ticket — Not yet delivered

I booked a ticket from IRCTC on 19.06.08 for my daughter Sumi Ghosh for Yeshwantpur to Nagpur by 3A class. The PNR no. of ticket is [protected] and transaction ID is [protected]. The ticket was received at your Delhi office on 20.06.08 and the AWB No. is[protected]. The ticket is not yet delivered at the given address. The date of journey is 16.07.08. So kindly deliver the ticket immediately. If the date of journey was earlier then I don't know how could I travel? It is causing me lot of tension & mental agony. Let me know what are the alternatives available to me, if I don't receive the ticket in time. Expect an early solution. Thanks.

Indian Railway — Amount debited but not received the e-ticket

Amount debited but not recived the e-ticket
I booked an e-ticket on 17th Feb 2010, amount was debited from my account but i didn't got the ticket.
Ticket details:
Passanger Name-- SHIVANSHU VERMA
Reservation from GORAKHPUR TO AMBALA
Train name & no.-- SHAHEED EXPRESS,4673
Transaction ID:- [protected]
Date of Journey-- 6th MARCH 2010
class-- SLEEPER CLASS (SL)

I am agree with this, it happen many time...
plz responce that person as soon as posible.

Cheers...

I found my money back.

IRCTC / INDIAN RAILWAY — e ticket not delivered but amount debited from my saving A/c

Today in morning i have booked a eticket from ID details of which as below:-

From: NDLS

To; BE

Date of Journey: 09-Feb-2012

Date of booking; 08-Feb-2012

Quota: Tatkal

Tran Name/No.: Lucknow Mail/12230

Passanger name: Sourabh Khanna

No. of passenger; 1

irctc ID: thegk

for the above ticket i have made pyment through my AXIS BANK DEBIT
CARD but eticket not delivered to me and pyment RS. 245 has Debited
from my a/c in favour of M/s Indian Railway, New Delhi.

I have book e-ticket from pipariya to indore by through ATM 5 times, e-ticket not issued but amount debited from my current a/c




rs maheshwari

irctc e-ticket — non-receipt of e-ticket

sir,
i have purchased a e-ticket for yasvantpura to kharagpur in train no 2864 .its pnr no is[protected] and transaction id is [protected] and my date of journey is 07.09.08
please do the needful.
a.k.sarkar

irctc e-ticket — non-receipt of ticket dated 07.09.08

sir,
i have purchased an e-ticket but that has not delivered till date. details given below.please arrange for immediate delivery.
a.k.sarkar
pnr no[protected]
transaction id-[protected]
delivery address- sanjay sarkar
heritage residency-1, 2nd floor, f-5,
ambedkar layout, 1st main,
bangalore - 32
contact no - [protected]

IRCTC — non receipt of the ticket

Dear Sir,
i have booked one ticket in the name of Rajiv bearing PNR NO [protected] on 12/10/2008. I have not received the same. Request you to kindly act on the same give us the status on the following nos [protected], [protected].

Regards
swati pratap

sir,
i have purchased a e-ticket for Tatanagar to Howra in train name Steel Express.its transaction id is PMGW[protected] and my date of journey is 06.05.09
please do the needful.

non receipt of the ticket

IRCTC — non receipt of tickets

I had booked 2 nos. I tickets vide PNR [protected] and [protected] and which were despatched through their courier co vide AWB nos.[protected] and[protected] respectively.These tickets were never delivered to me at the address indicated.I have been following up with IRCTC as well as Overnite Express since 12th June 2009 and are yet to receive a satisfactory reply.I have sent mails and made numerous telephone calls but the answer is a standard one - "tickets have been received by Anil on 28th May".There is no Anil staying at the address nor is there any Anil in the neighbourhood.

I believe this is a racket of misutilisation of the ticket and needs a serious investigation - something that IRCTC as well as the courier co is just not initiating.

i Booked one tiket in the name of S. Krishna reddy. Ticket payment paid to railyway department but e- ticket is not received.

Hi Team,

I book Tatkal on 31st July from Madras to Erode.

While transfer the amount (Loding) IRCT Portal automatically loged off.

That time amount was taken from my amount but ticket was not booked.

After Three days Refund status showings as Refunded. but amount not yet added in my account.

Details Below,

PNR Number: 0

Transaction ID: [protected].

Receipt Number: [protected]

Approved: Approved for Refund.

Refunded: Refunded in Account.

Sent for Refund: Refund Instructions given to Bank.

Total Fare: Rs 266.00

Please help to refund my amount in account as soon as possible.

With Regards,

Senthilkumar N S

Indian Railway catering & tourism corporation — account does not exist

Dear Sir,

I have my account with IRCTC for railway reservation, my account id is rajarao28 and my registered email id is [protected]@rediffmail.com. I have booked ticket and I want to take print out, but when you enter id & password it shows account does not exist. Sir please help me.

Thanks & regards

Rajendra C.Rao

IRCTC — a/c does not exist

i cannot operate my irctc a/c id npdesai99 as it is written that your a/c does not exist. my email id is [protected]@rediffmail.com.this problem is from last 1 month. pl do the needful urgent. thanking you.

IRCTC — TDR FILED 6 MONTHS BEFORE STILL NOT REFUNDED

I FAILED TO TRAVEL DUE TO UNAVOIDABLE CIRCUMSTANCES.FILED THE TDR THE DEYTAILS GIVEN BELOW MAILED THEM UMPTEEN TIMES NO RESPONSE AND STILL NOT CREDITED
PLEASE HELP

TDR Details
Transaction Details
PNR Number [protected] Booked On 9-1-2009
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 20.00
Date Of Journey 13/1/2009 Ticket Charge Rs 1455.00
Bank ICICI Total Rs 1475.00
Train No 2440 Railway Zone SER
From Station NEW DELHI(NDLS) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
To Station RANCHI(RNC) Quota General
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Mohd Azhar Lone 22 Male B1 0062 Booked
Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 14-Jan-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

Dear Friends,

I am also having same kind of problem. I filled the following TDR's:

1. 30/1/2009 - Northern Railway
2. 8/6/2009 - Southern Railway
3. 19/6/2009 - N.E. Railway
4. 23/6/2009 - W.C. Railway

I sent lot of remainders to IRCTC and they are continuously replying that the case already being sent to the concerned railways but payment is still pending. My money is blocked but we cannot do anything.

Is anybody aware of the way to approach where we can get the solution?

I am thinking to send the complaint under RTI but doubtful whether the solution will come.

Regds

Rajesh Gupta

I filed for a TDR on 2/6/2009 as the train was late by more than 3hrs and the TDR was approved but till now i haven;t received the amount. I called the authorities at IRCTC and don't ever receive a proper reply.

The ticket details are:

PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class SL Internet Service Charge Rs 15.00
Date Of Journey 01/6/2009 Ticket Charge Rs 810.00
Bank HDFC Total Rs 825.00
Train No 2352 Railway Zone ER
From Station DANAPUR(DNR) IRCTC Zone Group General Manager-1/Eastern Zone (IRCTC) Kolkatta
To Station HOWRAH JN(HWH) Quota Tatkal

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 K Buchasia 47 Female S2 0049/ LB Booked
2 V Buchasia 25 Male S2 0052/ LB Booked



Reason For TDR : Train Late More Than Three Hours.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : ER
TDR Filing Date : 02-Jun-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

kindly let me know, if i would be getting the refund or not, or is it that i am wasting my time and energy on a cause which will have no benefit.

IRCTC — No Refunding of TDR Filed 6 months back

I have booked a ticket for my travel by Train No. 4083 on 23/09/09, but due to diversion of train route and late running for more than 12 hour I eas not able to travel and filed the TDR on 23/09/09 itself. IRCTC promise to do the refunding in 3 months in this type of cases, but till now they do not do anything in this regard and not even responding to my mails. I am sending the details which they are showing for last two months as below

S# Name Age Sex Coach Seat Res-Status
1 M Iftakhar 27 Male B1 0035/ UB Booked



Reason For TDR : Train No. 4083. has been diver
ded from its route through Lak
hminia station on 23.09.09 and
so I am not able to travel by
the train
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 24-Sep-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

Dear sir..
i hv booked my ticket on 7dec 2009 using tatkaal seva..but only 1 ticket got conformd out of 4...More thn 9months hv paased away but yet i didnt got my money back..my PNRno. is [protected]..transanction id.is [protected].
So kindly look in this matter, i will be greatly thank ful to you.
thanking you..
zahid kazmi
[protected]

I have filed a TDR since April as quoted below but still there is no refund.

Transaction Details
PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On:[protected] Class: 2A Internet Service Charge: Rs 20.00
Date Of Journey: 27/4/2010 Railway Zone: SER Bank: axispg
Total: Rs 1444.00 Train No: 2833 Ticket Charge: Rs 1424.00
From Station: TATANAGAR JN(TATA) Quota: Tatkal To Station: HOWRAH JN(HWH)
IRCTC Zone: Group General Manager-1/Eastern Zone (IRCTC) Kolkatta

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 debasis 24 Male A1 0011/ SL Booked
2 sumitra 23 Female A1 0012/ SU Booked

TDR Details
Reason For TDR: Train Late More Than Three Hou
rs. TDR Status: Forwarded To Railway Reference No: ekt[protected]
TDR Zone: SER TDR Filing Date: 05-May-2010
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00

PNR No:[protected]
Date of Journey :- 03/11/2010
Due to some practical reason i failed to board the train on same ticket.
Within some hour i filed TDR on IRCTC website
But after four months i got reply from the TDR team that passenger has traveled on the train, case is repudiated.
Although i have not traveled. I replied to that mail mentioning i have not traveled on that ticket, but i m not getting any reply frm their side..
For just TDR process they take four to five months to process. Its very shameless....
Pl get the needful...

IRCTC TDR not refunded more than 6 months — TDR not refunded

ransaction Details
PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On:[protected] Class: CC Internet Service Charge: Rs 20.00
Date Of Journey: 08/10/2010 Railway Zone: SER Bank: SBI
Total: Rs 470.00 Train No: 2022 Ticket Charge: Rs 450.00
From Station: KHARAGPUR JN(KGP) Quota: General To Station: HOWRAH JN(HWH)
IRCTC Zone: Group General Manager-1/Eastern Zone (IRCTC) Kolkatta

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 JATAN BUCH 18 Male C2 0072/ Booked
2 MRUGANK BHATT 17 Male 0000/ Booked

TDR Details
Reason For TDR: Passenger Not Travelled. TDR Status: Forwarded To Railway Reference No: ekt[protected]
TDR Zone: SER TDR Filing Date: 09-Oct-2010
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0

Dear Sir/madam,

I have booked through IRCTC from Tata to Nagpur with below mentioned PNR no. and could not travel as the train was more than 3 hour late. I have filed TDR for the same. Please find below the reply received from IRCTC. I have sent several reminder to them but not geting any reply. Please guide

Ranjeet Kumar Choudhary
[protected]@rediffmail.com

Dear Customer, With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : RF/IRCTC/TDR REGRET/2.01.12/CR and the reason being : 2314-CR/60 As per chart Passenger has Travelled, The case is repudiated File No :641/Y/51425/11/12/E6 In case you require any further assistance, please mail us at

I filed a TDR on 20th April 2012 against reason - Passenger not Traveled. Complete details have been mentioned below. Its been more than 6 months and i am yet to receive the refund amount.

TDR Details
Reason For TDR: Passenger Not Travelled. TDR Status: Under Verification Reference No: ekt[protected]
TDR Zone: ER TDR Filing Date: 20-Apr-2012
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00

After inquiring about same, i received a SYSTEM GENERATED EMAIL from IRCTC mentioned as:

Dear Customer, Sorry for the inconvenience.Kindly note that your refund case of PNR No.[protected] has been forwarded to CCM/ER Railway on 28-Apr-2012 As refund is yet to be received from concerned railway, we have sent a reminder on 25-September-2012 with all the papers pertaining to your refund case to concerned railway. As soon as refund, if any, received it will be credited to your card account. With regards, TDR TEAM
________________________________________________________________________
This is a system generated mail. Please do not reply to this email ID. If
you have a query or need any clarification you may:
(1) Email Us at [protected]@irctc.co.in


I do not need another System generated reply, i need an answer/surety whether i will get the refund or not.

I planned to travel from Mumbai to Jodhpur on 9th Nov. I got confirmed ticket but due to some reasons I traveled on other ticket.
As I didn't travel on that ticket, I filed TDR as I didn't get time to cancel that ticket.
IRCTC has rejected my TDR request saying "As per chart, passenger has travelled'.

PNR number - [protected]
Transaction ID - [protected]

3 months ago I have filed a TDR against the pnr number [protected]. The train was cancelled so I raised the TDR. But till today I did not get my money back.

Please help.

I HAD FILED TDR, YET NOT REFUNDED REF NO[protected]
PLS LOOK IN TO .
THKS
JPSINGH

My train was cancelled due to some reason and i had filed a TDR refund. My ticket was of date 20th January and the PNR number of my tickets were [protected], [protected] and [protected] .The status of my TDR refund states CR registered but my money has not yet been refunded. The ticket's are of big amount so i request you to kindly look into the matter and to refund the cost of the tickets.

Transaction ID: [protected]
Train No./ Name: 12130/AZAD HIND EXP
PNR Number: [protected]
Date of Journey: 21-Jan-2015
Date Of Boarding: 21-Jan-2015
Date of Booking: 20-Jan-2015From: HOWRAH JN (HWH)To: PUNE JN (PUNE)Boarding At: HOWRAH JN (HWH)Resv Upto: PUNE JN (PUNE)Quota: PREMIUM TATKAL (PT)Class: SLEEPER CLASS (SL)Ticket Amount: 1850.0Ticket
Type: E-TicketPassengers DetailsNameAgeGenderStatusCoach IDBerth No/ WL No
R P SHARMA 35 Male CNF S2 33 B SHARMA 25 Male CNF S2 34
TDR Details
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
TDR Filing Date: 21-Jan-2015 22:36:17 HRS
TDR Status: TDR RepudiateCancellation ID: [protected]
TDR Zone: CENTRAL RAILWAY (CR)Registration No: CCR270115W42394Repudiate Date: 03-Feb-2015
Reason for RepudiateTDR: Miscellaneous

My train was to depart at 11.55 Pm on 29th March 15 but I couldn't catch it due it some emergency so finally tried to file the TDR but found that the website was under maintenance for 4 hours. So as an acknowledgement we sent a mail at [protected]@irctc.co.in informing them that we need file a TDR but couldn't do as website is under maintenance.

Also we alarmed our clock as per the stipulated time mentioned when we could file the TDR online and I was finally able to file it at 3 am in the morning. I do not understand the reason why they are not considering the mail sent at the right time instead just informing that we had filled a late TDR online which would not be considered..

It was not my fault that the website was under maintenance, we did as it was mentioned on the web as in case of emergency. I feel cheated by IRCTC as without being at fault they are not refunding our money.

dear sir,
kindly guide m
dear sir,kindly guide me to whom should i make complaint to for payment of my tdr as it is pending for more than 5 mnths.
i received a letter from railways irctc that the case has been transfered to the south region....but still its more than 2 months since then even.
sir its a matter a great regret that a passenger has to write so many times for the refund and still has to wait.
please sir guide me where should i mail so that i get the refund..........
as i have paid money to the railways for the above tickets cash and now i want the refund please.

kindly let me know the time taken max in the process as the time given was within 3 months of the tdr date..

please assure if i am sure of getting the refund.
sir,such delay in my rightful claim from railways is discouraging me to use the services of ralways for internet bookings.
thanks.
ms.bajaj


tdr <[protected]@irctc.co.in> wrote:
Dear Customer,

Thanks for showing interest in our site. Please note that your refund case of PNR No.[protected] has been referred to GGM/ Southern Region on 18.08.07 For further processing. Railway under the present commercial rules processes the refund under this category. As soon as refund, if any, received it will be credited to your card account.


Regards,

Shiraj Ahmad
[protected]@irctc.co.in
Ph:[protected]

From: seema bajaj [mailto:[protected]@yahoo.co.in]
Sent: Saturday, September 22, 2007 4:53 PM
To: [protected]@irctc.co.in
Cc: railway cell
Subject: refund of bangalore tdr-final letter

***********************
No virus was detected in the attachment no filename
No virus was detected in the attachment no filename

Your mail has been scanned by InterScan.
***********-***********

dear sir,
may i know how much time it will take to get the refund of the tdr.
detail is as following-
the pnr no. is-
1.[protected]
2.[protected]
train no.2650
station from bhopal to yashwantpur
reservation ticket no.70180808/70181384
total charges-rs.5056/-(2528 + 2528)
date of journey-19.06.2007
no. of passengers.-4 adults
reservation status-w/l
tdr no.299849 dt.20.06.2007 time-20.40

it is complete 3 mnths today as the max time to be taken for the tdr refund.
it is realy sad to go through so much of correspondence with you which i am in for last 3 months.
the original tdr sent to you doesnt seem to be enough to get the refund which is our own amount.
inspite of the original tdr with you and information asked by you through the various correspondence ,we are yet to get the refund.
isnt this giving us a chance to request consumer forum to help us get the refund.
kindly arrange to refund the amount.
thanks
ms.bajaj
whole information is as above.
now,may i expect the refund credit in my account.
kindly oblige.
thanks.
ms.seema bajaj
gwalior
id with irctc- vidubajaj

etickets <[protected]@irctc.co.in> wrote:



[protected][protected][protected][protected]

Did you know? You can CHAT without downloading messenger. Click here

sir,
i had booked an etickets from yeshwanthpur to shimoga town on 21 jun 08. my journey commence on 23 jun 08 by train no. 6227. my ticket details are as follow.
name of the passenger: Vani M 32 (female)
PNR No.[protected] and transcation id:[protected] coach no. S-6
Berth No. 36.
Due to communication failure i am unable to takeout the print of the said eticket.
request u to send my eticket on my email id as early as possible as i have to commence my journey today itself. thank u

sir,
my train amravathi express(2847) was cancelled on 19th june because of track failure.I was handled a TDR and no other document was provided by the officials.i returned the filled TDR in 2 -3 days through speed post.my ticket and pnr no are
246 33914 [protected]
246 33915 [protected]
till today i havent got any refund or any kind of information regarding this topic.i want to know what is the time perion in which i will get the refund and what are the formalities i have to perform if there are any to get my refund

irctc i-ticket — negligence of courier service

I booked an i-ticket on[protected]. which i didn't get still. when i checked it's status, it was delivered n signed on 12-11-08.
Overnite courier guy delivered ticket to security man of my society & security guy lost the ticket.
It's a great negligence of courier service that they should deliver ticket in my hands after seeing my ID proof which is clearly written in instructions of irctc site.
When i contacted courier service, they said- to talk my security guy as they delivered ticket to him.
Now what can i do to sue courier service?
Please tell me.

Train Fare — Couldn't get the train fare of cancelled train almost 6 months has been passed.

I have booked my e ticket with the help of internet PNR no.[protected]and train no.2472Afrom NEW DELHI(NDLS) to MUMBAI CENTRAL and the date of Journey was 18/6/2008 but the train cancelled. When i approached the 24 hour customer care servise they told me that amout will automatically go to my account since the train was cancelled. When it didn't come till 15 days i approached again to customer care. this time they told me to file TDR. I filed TDR on 2nd of July. I got a Photo copy of that from Northern Railway also by post. I was told than you will get the return within 90 days. Almost 6months has been passed still I couldn't get my refund.when i contact them they say it's under process.
please refund the amount as earliest.
Thanks Akshay.

I filed TDR 3.5 months back and got only 50% return E-Ticket PNR No: [protected].

E-ticket — TDR AMT NOT RELEASED

PNR. [protected]
TDR SUBMITTED ON 30.05.2008

REFUND NOT CREDITED IN MY ACCOUNT TILL TODAY.

send many mail to [protected]@irctc.co.in & other mails. & vocal talking with custmer care.

plz. solve this matter

ramesh dave

KINDLY REFUND THE FOLOOWING TICKETS AS WE HAVE NOT TRAVELLED
PNR NO [protected]
TRAIN NO 6124 / ANANTHAPURI EXP
DATE 13/01/2009
CLEARTRIP ID[protected]
TRANSACTION ID [protected]
THANKING YOU

I REQUEST FOR YOU I BOOK ONE TICKET 14/2/2009 PASSENGER JURNEY DATE:- 2/3/2009 PNR NUMBER :- [protected] TICKET NUMBER:- [protected] RBR:- 1164961 PASSENGER NO 3 SO TRAVELLED WITHOUT PROPER ID PROOF I DO TDR MASSEGE YOUR ONE STOP SHOP . PLEASE CHEACK THIS PNR OR DETEALS & QUICK REFUND MONEY. MY LD :[protected]



OR
PNR NUMBER:- [protected] TD;- [protected] BOOKING DATE:- 2/3/09 DATE OF JUNNEY- 15/03/09 . RBR1376850

OR
PNR:- [protected] TD:- [protected] RBR1447586 BOOKING DATE:- 7/3/09 JUNNEY DATE WAS :- 17/3/09.

OR
PNR:- [protected] TD:- [protected] RBR1446010 BOOKING DATE:- 1446010 JUNNEY DATE:- 17/3/09.

2AC SURAT TO HWH TRAIN NAME:- ADI HWH EXPRESS PNR Number [protected] Booked On 9-3-2009
Transaction ID [protected] Reason For TDR : Passenger Not Travelled.
TDR Status : TDR Entered
Reference No : ekt[protected]
TDR Filing Date : 03-Apr-2009

Dear Sir

With respect I want to inform you that I have file TDR request as on 9/5/07 due to ticket is not confimed as TDR issue of amt 2176 my journey was from DURG to AHMEDABAD on 3rs A/C PNR NO:[protected] but till the date I didn't received any amount i have complained so many times but I didn't got any solution, Kindly I request you to plz tell me wht sud i do and when I will receive my amount of Rs 2176..

Regards
Komal Bhatia

Dear Sir

With respect I want to inform you that I have booked a ticket on 21st february from bhusaval to ahmedabad but i could not travelled because when ticket was booked train time was 16:30 but train was
departed at 14:30 i don't know why. Therefore, i kindly request to you that kindly refund the following ticket as we could not travelled:
PNR NO.:[protected]
DATE OF JOURENY:15/4/2009
DATE OF BOOKED TICKET:21/02/2009
TRANSACTION ID:[protected]
TRAIN NO.:1454
TRAIN NAME:PRERANA EXPRESS
FROM:BHUSAVAL
TO:AHMEDABAD
CLASS:SL

Sir
I had booked E- ticket for :-
Mrs. Janki Devi
Age 56 years
Train No. 2432 (Nizamuddin -Trivandrum Rajdhani)
Date of Travel 28th December 2008
Transation No [protected]
PNR No. [protected]
Third AC
Fare Rs.2410/-

Due to some unavoidable circumstance, she couldn't travel. I had already filed TDR, but till date no refund has been made. May I request your goodself that eligible amount be refuned to my credit card account immediately.
Thankyou

Yours OP Khetrapal

IRCTC (TDR Processing) — NO Response

Dear sir'/Madam

I've been using the IRCTC site for booking tickets for quiet some time.During the month of Dec.I filed a TDR to claim the refund stating that the train was late by 9 hrs.The PNR against which the TDR was claimed is [protected].
Now during the month of March I get a reply stating that I've fraudulently claimed a TDR because I've travelled in it. I filed a TDR after I spoke to the customer care executive and he was the one who told me to file a TDR.
Now I've been regularly mailng to IRCTC.But ther is no reply from there side .They have blocked my user ID.My shubhyatra points earned through my Bookings have gone vain.Pls. suggest me as to whats to be done to resolve this issue.

I did not file a TDR on my own I've only done what the customer care executive told me to do.


Regards

R.Padmanabhan

irctc / e ticket — TDR refund for two year pending

I have taken an e ticket on sep 10 2008 from Ram Gunj to Gorakhpur by Awadh Express, the TTE charged extra fare to tune of the price of ticket and said you will get the refund but as on date there is no such thing.
my user id on irctc is shrutiraj4 .
Mobile number - [protected]

Sir
I had booked E- ticket for :-
Mrs. Janki Devi
Age 56 years
Train No. 2432 (Nizamuddin -Trivandrum Rajdhani)
Date of Travel 28th December 2008
Transation No [protected]
PNR No. [protected]
Third AC
Fare Rs.2410/-

Due to some unavoidable circumstance, she couldn't travel. I had already filed TDR, but till date no refund has been made. May I request your goodself that eligible amount be refuned to my credit card account immediately.
Thankyou

Yours OP Khetrapal

Sir
I had booked E- ticket for :-
Mr. DAYANAND VM
Age 50 years
Train No. 3008(SHRI GANGANAGAR(SGNR) To HOWRAH JN(HWH))
tatkal
Date of Travel 06-Jul-2009
Transation No. [protected]
PNR No. [protected]
Sleeper Class
Fare Rs.642/-

i kindly request to you that kindly refund the following ticket as we could not travelled:
thank you sir
my user name is narkum


Regards
narkum

Date of Journey ; 10-Jul-2009
Transaction ID: [protected]
PNR No. [protected]
Sleeper Class
From Cuttack to Howrah

May I request your goodself that eligible amount be refuned to my credit card account immediately.


Regards,
C K Mohanty

pnr [protected] txn [protected] gkp to lko passenger name sagar gupta 18
journey date 1172009

irctc i-ticket — no progress in refund for 6 months

Pnr Number [protected] Transaction ID [protected]
Train No 2673 Train Name CHERAN EXPRESS
From Station CHENNAI CENTRAL(MAS) To Station COIMBATORE JN(CBE)
Date 23/1/2009
Class
3A
Boarding CHENNAI CENTRAL(MAS)
Resv Upto
COIMBATORE JN(CBE)

I booked the complaint in central irctc office. And the case no is 70393/22 . Still i havent got my refund. Whats the problem with our railway.

its been 6 months . ITs an unconfirmed ticket. what the hell is wrong with you peoples. i went to the central office more than 10 times for past one month. but all they say is, will be done tomrrow tomrrow tomrrow... i have made a complaint regarding this in southern railway greivance department 1 month back and i got a letter in post, stating my complaint is acknowledged ...but nothing happened...please give me my refund...and do reply me . or tell me where to complaint...and what more to do?...if this remains the same...then i will definitely go to court .

dear sir,
kindly guide m
dear sir, kindly guide me to whom should i make complaint to for payment of my tdr as it is pending for more than 2 mnths.
sir its a matter a great regret that a passenger has to write so many times for the refund and still has to wait.
please sir guide me where should i mail so that i get the refund...
as i have paid money to the railways for the above tickets cash and now i want the refund please.

kindly let me know the time taken max in the process as the time given was within 2 months of the tdr date..

please assure if i am sure of getting the refund.
sir, such delay in my rightful claim from railways is discouraging me to use the services of ralways for internet bookings.
thanks.
Ashish Sharma
PNR NO [protected]
TRAIN NO 1020 / KONARK EX.
DATE 09/06/2009
Reference No:ekt[protected]
BHUBANESWAR(BBS) TO VISHAKAPATNAM(VSKP)

SUB: Refund of TDR REF NO. ekt[protected]



Dear Sir,



We have booked three tickets from Udhampur to Delhi in 2 AC vide PNR NO. [protected] dated 02.05.2009 and Transaction ID [protected] in the Train No. 2446 for the following passengers.

Name Age

1. Rajesh Gupta, 33

2. Sujoy 35

3. Anil Gupta 38



We wish to bring to your kind notice the out of the above mentioned booking only booking of Mr. Rajesh Gupta was confirmed and the booking of Mr. Sujoy and Mr. Anil Gupta was not confirmed. Subsequently we had filed the TDR dated 11.05.2009. Further we got the reply from you stating that we would get the refund of the same within 90 days. But we regret to say that the matter is still pending at your end. We are enclosing the copy of Ticket and TDR for your ready reference.



Therefore we request you to kindly look into the matter and refund the amount due to us as early as possible.





Looking for your prompt action.







RAJESH GUPTA

It is been almost 4 months since I filed TDR request for PNR [protected] and PNR [protected], but yet to get the refund.

As the train had changed it’s route on the journey day due to strike in Jharkhand (protest against naxal activities), we had to cancel the journey.

I called the Customer Care for many times, sent follow up mails to [protected]@irctc.co.in, but there’s no response.

I appreciate if you do the needful.

Thanks in advance.

SIR, RE;- REFUND - REF.NO.ekt[protected] DT. 14.05.2009
KINDLY CONFIRM THE STATUS OF ABOVE CITED REF. DT. 14.05.2009 REGARDING
PNR NO. [protected] TR. I.D. [protected], TRAIN NO.2311, JOURNEY DATE WAS
11.05.2009 . AS I HAVE FILED TDR ON 14.5.2009, ON ENQUIRY OF TDR STATUS
IS SHOWING AS “ADMIN.APPROVED” & REFUND IS UNDER PROCESS. BUT NO
REFUND IS BEING DONE TILL DATE. THREE MONTHS HAVE BEEN PASSED. KINDLY
MAKE THE REFUND AS EARLY AS POSSIBLE. PLEASE EXPEDITE THE PROCESS.
THANKING YOU,
YOURS SINCERELY,
SHIV SHANKER SRIVASTAVA

dear sir,
may i know how much time it will take to get the refund of the tdr.
detail is as following-
the pnr no. is- [protected], I have filed for TDR on 22.05.2009. TDR histroy shows admn approved,
refund under process, refund date not available. Kindly do the needful in this regard.
Prashant

Subject: amount refund due to train cancelled
RESPECTED SIR,
I GOT MY TICKETS BOOKED ON 13TH NOV.2009 FROM PHULERA[JAIPUR DIST.]TO JAMMUTAWI.DUE TO GOVT.REASON[FOR CHANGEING THE ROUTE OF RAILWAY]TRAIN DID NOT GO JAMMUTAWI VIA "JAIPUR" ON 14TH NOV.2009.SO WE COULD NOT DO THE JOURNEY BY TRAIN. YOU ARE REQUESTED TO DO SOLUTION OF THAT METTER AND REFUND MY AMOUNT IN MY A/C. SO THAT WOULD BE VERY KIND OF YOU. I AM SHOWING DETAIL OF MY TICKET BELOW:-
PNR NO.[protected]
D.O.BOOKING:-13TH NOV.09, D.O.JOURNEY:-14TH NOV.09,
NO.OF PASSENGER:-04., CLASS:-2ND A/C.
PASSENGER:YOGENDRA MATHUR
JAIPUR[RAJ.]
THANKS

Dear Sir

With due respect I want to inform you that I have filed 2 TDR request. First TDR was filed on 13-Jul-2009 and second on 16-Jul-2009. Following are the details of my TDR.
LIST OF TICKETS
S# Select Transaction Id. PNR Number. TDR Entry Date Status
1 [protected] [protected] 16-Jul-2009 Admin Approved
2 [protected] [protected] 13-Jul-2009 Admin Approved

It is almost 5 months now and has not received any refund so far.
Can you please clear this refund at the earliest?

Dear Sir,

Pls confirm me, What is status of my TDR ? 60 days already com pleat


TDR Details
Transaction Details
PNR Number [protected] Booked On 6-8-2009
Transaction ID [protected] Ticket Type eticket
Class CC Internet Service Charge Rs 25.00
Date Of Journey 08/8/2009 Ticket Charge Rs 1060.00
Bank ICICI Total Rs 1085.00
Train No 2056 Railway Zone NR
From Station DEHRADUN(DDN) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station NEW DELHI(NDLS) Quota Tatkal

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 BHAVANA nayer 18 Female C2 0007/ SM Booked
2 nandini nayer 49 Female C2 0008/ SM Booked

dear sir,

kindly guide me to whom should i make complaint to for payment of my tdr as it is pending for more than 5 months.
sir its a matter a great regret that a passenger has to write so many times for the refund and still has to wait.
please sir guide me where should i mail so that i get the refund...
as i have paid money to the railways for the above tickets cash and now i want the refund please.

kindly let me know the time taken max in the process as the time given was within 2 months of the tdr date..

please assure if i am sure of getting the refund.
sir, such delay in my rightful claim from railways is discouraging me to use the services of railways for internet bookings.
thanks.
sumit kumar
PNR NO [protected]
TRAIN NO 0991 / J P SDAH SUP SPL
DATE 19/Jul/2009
Reference No:ekt[protected]
kanpur central to sealdah

these people are not refunding the TDr filled amount of PNr No.[protected].
so please follwo up and reigster complanit aganist them,


Chandru.

BVS INFOTECH — LONG PENDING TDR REFUND CASES

I AM, IRCTC APPROVED RAIL TICKET BOOKING AGENT.
I HAVE LODGED TDR CASES FOR REFUND AGINST ,UNDER MENTIONED
PNR NOS WHICH ARE PENDING SINCE OCT'2008.
THOUSAND OF PHONE CALLS/EMAILS SEND TO
TDR PROCESS ([protected]@irctc.co.in),
I AM SORREY TO SAY NO +Ve ACTION HAS BEEN TAKEN TO GET REFUND.

PNR NOS-[protected],[protected],[protected],[protected],[protected],
[protected],[protected],[protected],[protected],[protected],[protected],
[protected],

REGARDS
SANJAY SANA

IRCTC- E-Tickets — LONG PENDING TDR CASE

LONG PENDING TDR REFUND CASES

I AM, IRCTC APPROVED(done8689) RAIL TICKET BOOKING AGENT.
I HAVE LODGED TDR CASES FOR REFUND AGINST ,UNDER MENTIONED
PNR NOS WHICH ARE PENDING SINCE OCT'2008.
THOUSAND OF PHONE CALLS/EMAILS SEND TO
TDR PROCESS ([protected]@irctc.co.in),
I AM SORREY TO SAY NO +Ve...SO FAR

WITH REGARDS
SANJAY SANA

I HAVEFILE T D R ON 20 /9/2009, RBR NO.4447511, TICKET NO. [protected] PNR NO.[protected] &RBRNO.4447619, TICKET NO.[protected] PNR NO. [protected], TRAIN NO. 2561, FROM MFP. TO NEW DELHI, TILL IHAVE NOT RECEIVED REFUND. KINDLY ARRANGE MY PAYMENT IMMEDIEATLY.BIRENDRA PRASAD, BP0035778

Same type of issue I am facing with IRCTC too. I think there entire procedure of refund takes one year or more being a govt enterprise.

SIR MY TICKET IS WAIT LISTED FRM NASIK TO LUCKNOW . SO TTE/NK IN TRAIN NO 2107 NOT ALLOWED IN THE TRAIN.DETAIL GIVEN BELOW - RBR7834393 PNR NO -[protected] TRAIN NO 2107 DATE-27.01.2010 . PL REFUND ME URJENTLY

Dear sir, i rajesh mishra File TDR on 9th Aug 2009.
PNR no is-- [protected] Train no goa exp dated7th 2009 From (manmad to ndls)
i inform you this was an i ticket th.sbi credit card o fsome other person.now that person not in delhi so how would i get the details of the TDR.

Kindly Look at the below transaction. I had cancelled waiting ticket of AC then also amount was deducted kindly explain.




Ticket History
Pnr Number [protected] Transaction ID [protected]
Train No 3239 Train Name PNBE MTJ EXPRES
From Station BUXAR(BXR) To Station MATHURA JN(MTJ)
Date Of Journey 18-Feb-2010 Class SL
Boarding SULTANPUR(SLN) Resv Upto MATHURA JN(MTJ)
Date Of Booking 18-Feb-2010 Total Ticket Fare Rs 740.00



Ticket Details
S# Name Age Sex Reservation Status

1 K Chaudhary 69 Male Cancelled
2 Jialal 68 Male Cancelled
3 ShivShankar 40 Male Cancelled



Refund Details
Cancelled Date Refund Amount Refund Status Receipt Number Refund Date
18-FEB-2010 Rs 539 Refunded[protected]FEB-2010

IRCTC — TDR Pending from 13 Months

Dear Sir

PNR Number [protected] Booked On [protected] ,Tansaction ID [protected] Ticket Type eticket Class 3A Internet Service Charge Rs 35.00 Date Of Journey 29/3/2009 Ticket Charge Rs 1744.00
Bank ICICI Total Rs 1779.00
Train No 2451

TDR BOOKED ON 30.03.2009

But Till This date after 13 Months ( One Year & One Month )
passing my Refund yet to come after lots of Reminder

Please do need full

Thanking You

AJIT NARULA
15 B Prabhu Vatika
7/109 Swaroop Nagar
Kanpur
Cell : [protected]

Dear sir, I have booked a e-ticket thruough Suvidhaa. The PNR NO. WAS[protected] AND TRANSACTION I.D. WAS[protected]. THE TRAIN NO. WAS 6532 GARIB NAWAZ EXPRESS. THE DATE OF JOURNEY WAS 20-6-09. DATE OT BOOKING WAS 18-5-09. I FILED TDR CASE THROUGH SUVIDHAA, BUT SOME CIRCUMSTANCE THE SUVIDHAA COMPANY NOT FILED THIS CASE TO IRCTC. I CONTANCT TO IRCTC DIRECTLY AND SENT A REPRESENTATION. AFTER LONG PROCESS IRCTC REPRESENTAVE SHRI HARISH KUMAR CALL ME ON 15-6-10 THAT YOUR REFUND SENT TO SUVIDHAA COMPANY AND THEY WILL SEND YOUR REFUND SHORTLY. BUT LONG PERIOD THE SUVIDHAA NOT SENT THESE AMOUNT AND NOT CREDIT IN MY AGENCY CODE. I AM SUVIDHAA AGENCY HOLDER AND I AM ALSO IRTCT AUTHORISED TO BOOK E-TICKET FROM 13-6-09. MY FRENCHESE NAME IS INDRA RAJWANI, 227, HARI BHAU UPADHYAY NAGAR, MANI, AJMER CONTACT NO. IS [protected].
PLEASE LOOK AFTER THIS CASE AND DO PROPERLY ACTION AS EARLIEST AS POSSIBLE

mr ajit,

i hope u got ur money refunded, i have been facing the same problem from 12 months still i am yet to get the money refunded.

dear sir,
pl.kindly tell m
dear sir, kindly tell me to whom should i make complaint to for payment of my tdr as it is pending for more than 4 mnths.
sir its a pathetic condition that a passenger has to write so many times for the refund and still has to wait.
please sir guide me where should i mail so that i get the refund...
as i have paid money to the railways for the above tickets cash and now i want the refund please.

kindly let me know the time taken max in the process as the time given was within 4 months of the tdr date..

please assure if i am sure of getting the refund.
sir, such delay in my rightful claim from railways is discouraging me to use the services of ralways for internet bookings.
thanks.
Amit prasad
Ticket no.[protected]
pnr no.-[protected]
D.o.J-15/6/2010
Nagarutari to dhanbad jn.

PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On:[protected] Class: 2A Internet Service Charge: Rs 20.00
Date Of Journey: 11/7/2010 Railway Zone: SEC Bank: SBI Debit
Total: Rs 2576.00 Train No: 2824 Ticket Charge: Rs 2556.00
From Station: H NIZAMUDDIN(NZM) Quota: General To Station: ANUPPUR JN(APR)
IRCTC Zone: Group General Manager-1/Eastern Zone (IRCTC) Kolkatta


Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 neeraj 25 Male HA1 0018/ UB Booked

2 rekha 24 Female HA1 0019/ SL Booked



TDR Details
Reason For TDR: Train Cancelled. TDR Status: CCM Registered Reference No: ekt[protected]
TDR Zone: SEC TDR Filing Date: 20-Jul-2010
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00

TDR REFUND

PNR NO [protected]
ekt [protected]

please let me the status of my refund

dr hsvssastry
A. kanaka durga

my pnr no. is [protected] my edr approved and got money, since the train was 10 hr. late my e- ticket require full refund. I had applied on [protected]@.co.in till date I did not received refund. Kindly do the needful at yuor earliest.

Ajit singh ref no.ekt[protected]

Dear Sir


I'm booking train ticket from cleartrip see detial below

Transaction ID [protected] Cleartrip Trip ID [protected]
Train No & Name 2195 / Af Aii Intercit # Date of journey 28 Dec, 2010
Class AC Chair Car (CC) Date of boarding 28 Dec, 2010
From Jaipur (JP) To Ajmer Jn (AII)
Boarding Jaipur (JP) Reservation upto Ajmer Jn (AII)
Scheduled Departure 09:40 * Total Fare Rs. 222
Distance 135 km Quota General
Adults 1 Children 0
Date of Booking 16 Dec, 2010 Time of Booking 19:06
# OLD TRNNO:2195


this train canceled make me problem for finding new ticket from Jaipur to Ajmer

Pls help to verify and reply back to me

Thanks & Best regards,
nine

Dear Sir, 16.01.11

I have Cancelled my Ticket on 25.11.2010 but it was not cancelled. I have not done Journey. My PNR No:[protected] Tr.Id:[protected] Booking Dt:08.11.2010 & return ticket PNR No:[protected] Tr.Id:[protected] Booking Dt:08.11.2010. I have mail on TDR:57606 Dt:09.12.2010 & in CARE:66305 Dt:09.12.2010 but I have not received any Answer or my refund from your Deparment.
I request you to do the needful at earliest & Refund to my bank Bank of india Worli naka [protected].

Please help me & reply back to me
[protected]@yahoo.in
Mob:[protected]

I could not make the travel on 03-April 2011 been booked, as all the Unreserved passengers (Bihar peoples) occupied and the RPF even are helpless to vacate them. I need my money back as i didnt travelled and i suffered missing my train by night 11 PM. Kindly suggest me how to get back my money as it is not my mistake.

My email : [protected]@yahoo.com

Dear Sir ,

I have booked train ticket from trivandrum to calicut through IRCTC on[protected] for five persons (PNR NO:[protected]). The status was Waiting list and date of journey was[protected].But on the date of journey in my five person two got RAC and others was on waiting list. Due to this I was unable to travel on the same train (16629). I have raised a TDR request on the very next day itself[protected] Still the TDR status is showing as forwarded to Railway. Even after one mnth there is no proper response or no action to refund the amt.
Kindly do the needful to resolve my complaint and refund the amt asap


Regds,
Akhilesh Kumar
[protected]

RAILWAY TDR — LESS AMOUNT REFUNDED ON CANCELLATION

DEAR SIR,
I BOOKED eTICKET AS TH PNR NO.[protected] AND I CANCELLED TH ESAME ON DATE OF JOURNEY 10.06.2011 DUE TO THE TRAIN 12809 WAS LATE MORE THAN THREE HRS AT AKOLA JN THOUGH E FILING TDR THROUGH IRCTC WEB SITE AS PER TH ERAILAWY RULES IF THE TRAIN IS LATE MORE THAN THREE HRS FULL AMOUNT MUST BE REFUNDED BUT IN MY CASE ONLY Rs. 444=00/- HAVE BEEB RETURNED WHILE THE FULL AMOUNT IS Rs. 891=00/- ONLY KINDLY REFUND ME FULL AMONUNT AS TH ETRAIN WAS LATE MORE THAN THREE HRS.
ASHOK KUMASR VERMA
MOBILE NO.[protected]

IRCTC — TDR file three month back

Hi
I had booked ticket from IRCTC for 6 person and 1 ticket got conferm out of 5 so i could not travel. I had applied for TDR 3 months back but still no amount has been refunded. Status is "Refund under Process" from last 3 months.

I have been calling to customer care for last 2 months regularly without any satisfactorily reply. As per the customer care 60 to 90 days are minimum days for refund and their is no maximum limit. How could it possible??
I'll appreciate if you can share escalation levels so that i can escalate this to higher authority.
Please find the below details as

PNR No: [protected]
Date of Journey : 15-Mar-2011
TDR Filing Date : 28-Mar-2011

Hope to listen early from your side.

Regards,
Sujit Singh
[protected]

I hav booked a ticket that pnr number [protected] from mfp to ltt.the train is cancelled due to jaat demonstration.I filled a tdr on05 aug 2011.three(3) months have been completed still my money is not refunded . i complain again before 7 days.

Dear Sir,
On dtd. 19.04.2011 I had booked 6 wait list tickets from Surat to Puri for train no.12744 in which the date of journey to be performed was 17.05.2011 in 3AC, where 2 nos. converted to RAC and 4 other were in waiting list.The PNR NO. of the ticket was [protected] and 4 persons are deprived to travel in 3AC, and on 19.05 2011 TDR was filed for 4 wait list persons vide reference no. ekt[protected] and its status seen "Refund not approved"
As such another ticket was booked for 6 person in sleeper class vide PNR No. [protected] on dtd 29.04.2011 from Surat to Puri in train no. 12744 in which date of journey was performed on 17.05.2011.It can be veryfied that the EDR approved for 2 person in which the TDR filed on16.05.2011 vide refference no ekt[protected].
Therefore I request you to go through the matter and kindly refund the outstanding amount what so ever at the earliest.
Thanking you

Sushanta Kumar Mishra
PNR No. [protected]
TDR Ref. No. ekt[protected]

Dear Sir,
On dtd. 19.04.2011 I had booked 6 wait list tickets from Surat to Puri for train no.12744 in which the date of journey to be performed was 17.05.2011 in 3AC, where 2 nos. converted to RAC and 4 other were in waiting list.The PNR NO. of the ticket was [protected] and 4 persons are deprived to travel in 3AC, and on 19.05 2011 TDR was filed for 4 wait list persons vide reference no. ekt[protected] and its status seen "Refund not approved"
As such another ticket was booked for 6 person in sleeper class vide PNR No. [protected] on dtd 29.04.2011 from Surat to Puri in train no. 12744 in which date of journey was performed on 17.05.2011.It can be veryfied that the EDR approved for 2 person in which the TDR filed on16.05.2011 vide refference no ekt[protected].
Therefore I request you to go through the matter and kindly refund the outstanding amount what so ever at the earliest.
Thanking you

Sushanta Kumar Mishra
PNR No. [protected]
TDR Ref. No. ekt[protected]

Dear Sir,
I am elaborating the mater for tdr refund, that I had booked 10 sleeper class ticket by 2 PNR no. & 10 3A class ticket by 2 PNR no. on the same train and same date. RAC Sleeper class tickets are vide PNR no. [protected] and [protected] booking date was 29.04.2011 and date of journey was 17.05.2011 from Surat to Puri train no. 12744, it can be verified.
That I had booked on 19.04.2011 another wait list 10 3AC tickets vide PNR no. [protected] and [protected] in the same train no. 12744 from Surat to Puri and date of journey was 17.05.2011, where 2 nos of ticket converted to RAC of PNR no. [protected] and wait list ticket vide PNR no. [protected] refunded to me by irctc it can be verified.
That I had filled tdr for 2nos of sleeper class ticket of PNR no.[protected] on dtd 16.05.2011 night because 2 tickets converted RAC of PNR No.[protected] on same train and same date.
That other 4 persons were running with sleeper class ticket, So I had filled tdr for 4 person on dtd 19.05.2011 for PNR no. [protected] after arrival.
That same person can not perform his journey an the same date in the same train in different berths.

Therefore I request you to go through the matter and kindly refund the outstanding amount what so ever at the earliest.
Thanking you

Sushanta Kumar Mishra
PNR No. [protected]
TDR Ref. No. ekt[protected]

I Santosh Tripathi had filed TDR for PNR No. [protected] on 25th of Sep. 2011.
But I got only refund of Rs. 385/-.
Kindly refund me rest of the amount as soon as possible, because the train was about 5 hrs. late from its schedule time that day.

The Follwing PNR NO-[protected] id no-[protected] Amount has not been recieved yet, Even i spoke to the TDR Persons but every time i got reply that as soon as the amount will be credited in my account. (115 days completed). Status is showing forwarded to railway
refund is in Under Process
train no- 13352
amt- 4420/-
katpadi to tatanagar
kindly inform to mr r.k.verma
please give me our zone
my email address-
[protected]@rediffmail.com

Dear sir,
I have cancelled my ticket and applied for TDR. Now the status of the TDR is GGM regretted. And the refund status is refund is not approved.
Can you please help me to get my refund of cancelled ticket.
The details of my cancelled ticket are as follows..

PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On:[protected] Class: 3A Internet Service Charge: Rs 20.00
Date Of Journey: 13/11/2011 Railway Zone: CR Bank: CITI
Total: Rs 387.00 Train No: 11028 Ticket Charge: Rs 367.00
From Station: SOLAPUR JN(SUR) Quota: General To Station: PUNE JN(PUNE)

TDR Details
Reason For TDR: Passenger Not Travelled. TDR Status: GGM Regreted Reference No: ekt[protected]
TDR Zone: CR TDR Filing Date: 13-Nov-2011

Refund Details
Refund Status: Refund Not Approved Refund Date: 01-Feb-2012 Refund Amount: Rs.0.00

I have booked the tickets by IRCTC on 17th Feb 2011 for 05 persons. During booking the status of tickets were RLWL3,4,5,6 & 7 on 17th Feb 11.
After chart preparation, only one berth got confirmed rest were in waiting list1,2,3 & 4.

As per IRCTC rules the Waiting List's passenger can't travel and it should be the refund the amount asap once file the TDR. So only one passenger traveled and rest drop the journey.

I had filled the TDR on 21st May 2011 for get the refund but still the refund not received. From 21st May 2011 to till I have sent en no of emails re-open the TDR status.

Requesting to do the needful provide the refund.

Regards
Sanjay Singh

IRCTC — Unable to raise a TDR request

Hi,

I am unable to raise a TDR request for the travel that was supposed to happen on June 3 but it did not happen.The PNR number is [protected].

Please help me resolve it.

Thanks.

Dear sir,
how much time will it take to process my tdr application.
Details :




PNR Number: [protected]
Ticket Type: eticket
Transaction ID: [protected]
Booked On:[protected] Class: SL
Internet Service Charge: Rs 10.00
Date Of Journey: 01/9/2012
Railway Zone: IRCTC Bank: CITI
Total: Rs 1369.00
Train No: 17020 Ticket Charge: Rs 1359.00
From Station: SECUNDERABAD JN(SC) Quota: General To Station: BHILWARA(BHL)
IRCTC Zone: IRCTC

Reason For TDR: Passenger Not Travelled Due To Ticket In RAC After Chart Preparation.
TDR Status: Reference No: ekt[protected]
TDR Zone: NWR
TDR Filing Date: 01-Sep-2012
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00

sir/mam,
I have filed TDR on 31 mar 2013 for ticket from habibganj to rewa
PNR number- [protected]
I have not recived the amount yet.
so please refund the amount.

refund amount date 8/5/2013 ujjain to h.nizamuddin cancel 3 ticket 1 confrm 2 waiting pnr [protected] tdr option click select option worng plz refund mobile [protected]

sir
refund amount 936.24 for cancellatiom ticket
pnr [protected]
3 pessenger ticket 1 confrm 2 wating
tdr option worng select plz sol my problem
date 8/5/2013

Dear Sir/Madam

We wish to bring your kind notice that I have booked eticket from my personal IRCTC user id dpkbisht01 from Dehradun to New Delhi on 13th July 2013. By mistake, I have select the general quota not tatkal. So, Due to this my account is debited two times with Rs 824.94.The details of transaction is given below:
Transaction Id
[protected] = Rs 412.47/-
[protected] = Rs 412.47/-

So its my humble request please make the procedure of refund as soon as possible.

Your Prompt response is highly appreciable.

Thanks & Regards
Deepak Singh Bisht
e-mail: dpk.bisht.[protected]@gmail.com

pnr no-[protected]

REF: PNR No:[protected]

Dear Sir,

TDR for the above PNR was declined. Please go through the following correspondences which is self-explanatory. IRCTC has kept silent to several reminders from my end till date.

I request you to kindly pursue the matter for an early resolution.

With warm regards.
Sudhir Ch Tripathy


Dear Sir,

Your silence and inaction on TDR filed is quite disturbing. Despite several reminders you have not refunded the fare till date.

Once again I request you to kindly refund the amount immediately to my Bank account.

Warm regards.
Hide message history


On Tuesday, 24 December 2013 7:20 PM, sudhir tripathy <[protected]@yahoo.co.in> wrote:
Dear Sir,
Please refer to my mail dated 5th December and be informed that I am yet to receive the refund. You will agree that it is overdue. Therefore I request you to kindly expedite the refund.

With warm regards.

Sudhir Chandra Tripathy


On Thursday, 5 December 2013 6:18 PM, sudhir tripathy <[protected]@yahoo.co.in> wrote:
Dear Sajjanji,

Thanks for your reply. As regards the proofs of not travelled asked by you let me request you to refer to the content of my mail dated 28th Nov 2013 wherein I have clearly mentioned that the passenger(My son) went to avail the train but due to inordinate delay he returned back and did not travel as his purpose of visit was shattered. In this regard please note the following points.

1- Refer PNR No.- [protected] booked for return journey for the same passenger(My son) on 16th Oct had to be cancelled as he did not travel to New Delhi.
2- Please note that both tickets were booked from my IRCTC portal on the same date.
3- The passenger is an Artist and was supposed to attend the innauguration of an Art Exhibition at AIFACS, New Delhi on 15th October where his paintings were displayed. The said train if at all reached destination must have reached after 15th morning. It is obvious that there was no point travelling as he had planned his tour solely for this purpose.
4- The inordinate delay of departure of the said train of 13th Oct (Probably departed on 14th Oct) compelled him to cancel his return joruney ticket PNR No.- [protected] on 14th Oct as he did not travel at all.
5- My son is a Teacher in DPS, Damanjodi. He was on Durgapuja Holidays at Cuttack. He went to Damanjodi by Hirakhand Express on 21st Oct vide PNR No-[protected] booked from my portal. So no proof of presence in office can be provided.

Now I am sure you will understand that none of the proofs you have asked for are applicable and cannot be provided and cancellation of return journey ticket of the same passenger is a proof sufficient enough for processing the TDR.

Warm Regards.


On Thursday, 5 December 2013 5:08 PM, tdrprocess <[protected]@irctc.co.in> wrote:
Dear customer,
Kindly note that the refund case pertaining to PNR No.[protected] has been regretted by Railways. On verification railway has conveyed that the passenger(s) have/has travelled. In case you have any proof of not travelled like presence in office, medical certificate or PNR No. of other train ticket in case of alternate travelling etc, then please specify and send the documentary evidence so that we can again forward your case to the concerned Railways to reconsider your case.
Regards,
Sajjan Kumar Kashyap
Executive/Refunds/IRCTC
[protected]@irctc.co.in


sudhir tripathy wrote:
To [protected]@irctc.co.in
Today at 4:49 PM
Dear Sir,

Please note that due to Phailin in Odisha till the morning of 14th Oct, the date of journey train status was shown as cancelled in Indian railways web site. In the evening you indicated that the train is scheduled to run.

The passenger went to Cuttack Rly Station and waited till 4 AM of next morning that is 15th October till which the train did not arrive. It was of no use to travel as his purpose of visit was shattered and his return ticket was on 16th Oct from New Delhi. Due to the damage done by the cyclone there was no net connectivity and he had to ask one of his far off friends to cancel the return journey ticket with PNR no.- [protected] and file TDR for the above ticket with PNR No. [protected].

I am surprised to learn that Indian Railways has a record of his travelling. Once again I reiterate that he has not traveled and request you to refund the fare. It is really unfortunate that you not only post misleading information about train running status and run the train with 6 to12 hours delaybut also create absurd records of passengers travelling although they have not alighted the train at all.

Warm regards.


On Thursday, 28 November 2013 3:59 PM, "[protected]@irctc.co.in" <[protected]@irctc.co.in> wrote:
Dear Customer,
With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : CNR211013V99700 and the reason being : 'As per chart, passenger has travelled'

In case you require any further assistance, please mail us at [protected]@irctc.co.in
With regards,
TDR TEAM

Reservation by GARIB RATH, PNR No. [protected], From Allahabad to DELHI on 5 January 2014. Train got delayed(LATE) by 17 hours . Filed TDR on morning of 05 January 2014 many hours before the expected arrival of the train .passenger did not travel by the train . Today I found the TDR refund status for the same REGRET . I request you to kindly reopen and reinvestigate the matter and refund me my Ticket amount.

Dear Sir,
I have booked a ticket from Asansol to Ranchi for 2nd December 2013. Train Name Howrah Ranchi Shatabdi, PNR No-[protected] and Transaction ID-[protected].Due to some personal reason she could not travel and filed for TDR refund and reference no is ekt[protected]. But till now I was just waiting for my refund but I couldn't get from your end so please do the needful and refund my money as soon as possible.

With Reference to your PNR No:[protected], I had filed the TDR but I had still not received the refund. I had obtained the TTE Certificate for not travelling and inspite of providing certificate, amount is still not reimbursed. Details are given below

PNR No. [protected]
Passenger Name : Sushma Devi
F-52
Train No. 12967
Ticket Status : Partial Waitlisted

I Arjun Singh, a customer of IRCTC and having an IRCTC account with User ID: arjun1734. I had booked an e-ticket bearing PNR No. [protected] on 17 Jul 14 from my IRCTC ID from New Delhi (NDLS) to Shri Mata Vaishno Devi Katra (SVDK) in Shri Shakti Express for which a sum of Rs.1033.72/- was debited from my SBI A/c but I was not able to travel because the connecting train (Guwahati Sampark Kranti Ex.) from Kanpur Central to New Delhi was running late enough to reach New Delhi in time to catch Shri Shakti Express at 1730 hrs on 04 Sep 14. I had filed a TDR on 04 Sep 14 for the same and got a return mail from TDR team, details of which are appended below:

Dear Customer,
With reference to your request for refund for PNR Number: [protected] for reason &quot;Passenger Not Travelled.&quot;, we wish to inform you that your request for refund has been filed successfully against Reference No: [protected] and this case is being forwarded to the concerned Railway through Enhanced Coaching Refund System (ECRS) introduced by the railway.
The refund under this category shall be processed by the Railways under the present commercial rules. On receipt of refund amount from the Railways, it will be credited to the same account of the customer through which booking was made through opted payment gate way.
For any assistance please contact:-

[protected], MON-SAT (10 AM-6 PM),
Fax No.[protected],[protected], Chennai Care No.[protected]
This is an Auto generated mail. Please do not reply.
--
With regards,
TDR Team,
[protected]@irctc.co.in

For TDR filed on 04 Sep 14, I didn’t have got refund till now. I have sent mail to [protected]@irctc.co.in and [protected]@irctc.co.in with regard to this and also had intimated to “The Executive, IRCTC” by fax but there has been no action till now. Request intervention of yours in this matter for its resolution. I’ll be highly obliged to you for my help.

I ANKUR AGARWAL filled file TDR for PNR No.[protected].
TDR Filing Date: 30-Dec-2014 23:15:25 HRS
Reason For TDR:Train Late More Than Three Hours and Passenger Not Travelled.
Cancellation ID: [protected]But from your side it is rejected by giving following reason-Reason for TDR Registration Failed:Invalid TDR Timestmap : DELAY

While in the current refund rule it is mentioned that --
Train running Late by More than Three hours And Passenger Not Travelled:-
In case of train running late by more than three hours &amp;amp;
the passenger not performing journey on this account, full refund is
permitted subject to the condition that the ticket is surrendered/TDR
obtained in case of I-ticket, if is in E-ticket customer should file
online/mail to IRCTC within the prescribed time limits which are as
under- Ticket distance Prescribed time
Upto 200 Kms 3 Hrs
201- 500 Kms 6 Hrs
More than 500 Kms 12 Hrs

My journey is between 201-500 km.And i filled tdr between prescribed time limit but refund request was rejected.

PNR No. -[protected]
Transaction ID :-[protected]
Train No. -18047 / AMARAVATHI EXP
From: -CTC
To:-VSG
Date of journey:- 05-Jul-2015
S.No.-1

PASSENGER NAME- 1) P KUMAR NAYAK, AGE-24, Sex-Male.
2) S KUMAR NAYAK, AGE-29, Sex-Male.
3) ABHINASH, AGE-20, Sex-Male.
4) R MOHRANA, AGE-32, Sex-Male.


sir i am booking tatkal ticket cuttack to vasco da gama. ticket is booked but not confirm this tickets. So We have No one journey this ticket.

TDR Enter Time-Sun, Jul 5, 2015 at 12:03 AM
Train Departure Time-Sun, Jul 5, 2015 at 05:15 * AM


I TDR Entered before at Boarding Station four Hours -Time- Sun, Jul 5, 2015 at 12:03 AM
Train Departure Time-Sun, Jul 5, 2015 at 05:15 * AM
irctc no ammount has been refunded in last 3 months...
Plz Help ...

Dear Sir,

Please give me the details of my TDR filed


TDR Filing Date: 21-Oct-2015 12:10:03 HRS

PNR No: [protected]

Canellation ID:[protected]

From Bangalore To Hubli

Date Of Journey: 21 OCT 2015

TDR Filing Date:01-Oct-2015 16:25:07 HRS

PNR NO:[protected]

Cancellation ID: [protected]

From Kengeri To Mysore

Date of Journey: 01-Oct-2015


Kindly update on the same as soon as possible.


Regards,

delare mo.no

i want my delate my [protected] no. in irctc

Train ticket cancelled but amount is not refunded in account till now

First ticket: PNR Number - [protected] Transaction Id - [protected] Payment Option sbi total amount 971.24/- Second ticket: PNR Number - [protected] Transaction Id - [protected] Payment Option sbi total amount 1031.24/-

cancelled ticket

Hi Sir,
I have cancelled a ticket with PNR NO; [protected]
But this is not showing on cancelled/refund history.
I cannot file TDR for it also

Thanks
Abhipsa
abhipsa.[protected]@gmail.com

forget user id and password

i forget my user id and password please help me my mobile no is [protected]

Dear Sir,
TDR repudiate against PNR no [protected] as mentioned that passenger travelled.
It is totally wrong because train late more than 3 hours we have filed TDR and passenger travelled on same date 18/08/2018 in Grand trunk Exp(12615), ticket attached for your kind reference.
so it is requested that kindly refund full amount for the same.

IRCTC/Online Ticket Booking — Pnr not generated but debited amount to my account

Transaction id [protected] Train No.16594 /SBC Nanded Exp PNR No not generated email : [protected]@rediffmail.com

Money debited but Ticket not booked, i want to please refund my money back...

I was tryig to buck a sat of tatkal ticket(HWH-MAS) in 20.10.2016 but unfortunatly bucking faild.Today 01.11.2016 but I am not get rifund.My Transaction ID: [protected]

plese solve my problem...

Dear Sir,

I had tried to book my ticket from yeshwantpur to new delhi, but the transcation was failed and the money wad debited from my account, I had used HDFC net banking, in transcation it shwas "settlement requested"
I want to know how soon can I get my refund, my transcation id is: [protected] and Bank: HDFC

SUBODH PATHAK
[protected]