| Address: Jaipur, Rajasthan |
Dear Sirs,
While traveliing from Hyderabad to Jodhpur on E Ticket, we mistakenly forgot to carry the ID proofs of our Children.s whose eticket were on a seperate PNR [protected], during the checking by the vigilance officer on the way We were fined by Divisional Chief Ticket Officer, Bhusaval for Rs.10220.00 vide receipt no.: B470369 dt: 29.09.2012 and subsequently guided us to file the E TDR dt: 29.09.2012 vide transaction no. [protected], for ticket claim,
We have repeatedly sent several mails and the original documents thro a registered post to Chief Commercial Officer, North Western Railways, Jaipur vide receipt no.: 18005547IN dt: 12.11.2011 and the same was received by the office 16.11.2011,
Till date neither we got any refund nor any communication from the department, it is now more than 8 months, we are still awaiting the response from them,
Please help us to get our claim amount along with the interest and the waiver off the penalty levied, as the mistake was un intentional and ignorantly,
Please get us the justice done in time,
Regards
SANJAY BAJAJ
6, Kamakshi Complex,
Adj CTC, S D Road,
SECUNDERABAD - 500003 (AP)
Cell : +91-[protected]
arvalaravli exp.on[protected]in s9 coachmy travelling authority no.is646560.i have placecd an orderof dinner but dinner not served to me till ahmedbad.at ahmedbad platform i met pantry manager kujbihari tiwariand explain to him this incident but he did not show any regretts when i demanded complaint bookhe rudely turn it down and said he dont hav complaintbooklodge your complaintelsewhere.the9708aravliexpreachedat ahmedbad at 2315and all restaurant were closed. i face great difficulty to find food my contact no.is[protected]