Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear sir
I was a passenger in AC 3TIER with my family in navjeevan express from AHMEDABAD TO CHENNAI ON 22/12/2011(PNR NO[protected],BERTH NO-58,59,61,62,TRAIN NO-12655).On 23/12/2011,I ordered for two vegitarian meal.The supplier was Mr. VIJAY TIWARI AND CATERING SERVICE WAS ARENCO CATERING CHENNAI.After serving food he collected Rs100/-)from me for two vegetarian meal.(a vegeterian meal comprise normal dal,3normal parottai,rice, one...

Sir,
This is regarding overcharging of tea at tea stall in chengannur railway station. The tea stall at platform n:2 running by IRCTC is taking Rs 6/- for a tea instead of a standard rate of Rs 5/-. the importance of this 1/- is that, this railway station is the centre point of pilgrimers to sabarimala and ten thousands of people are coming in one day. the price list is covered with paper and when questioned he has...

sir...
i forgot my user id and password but i remember my email id [protected]@yahoo.co.in... i have to cancel my ticket which is on 23 dec.. and pnr no. is [protected].. plz help me out as early as possible...

Reply is still awaited from your side.
If you are not giving me permanent solution the i am going to consumer court.





WARM REGARDS
AKHIL KUMAR KATIYAR
FIXED ACCESS
DEHRADUN
RIM NO:-[protected]
DESK:[protected]

Enjoy the widest reach of 3G services across India only On Reliance
www.rcom.co.in/3G

----- Forwarded by...

At 1pm i was trying to book ticket from mumbai to pune for 20th december. The site as usual was working very slow taking several minutes to load each page. But I have booked tickets with IRCTC earlier too and this is a regular issue.

Anyway I entered my sbi debit card details and submitted. It showed processing page mentioning not to reload.

After some time there was a page showing "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&...

IN BETWEEN AGRA TO GWALIOR ONE PANTRY-MAN CAME IN COMPARTMENT IN MAGALA LAKSHDWEEP (DELHI TO KERALA) AND TOOK ORDER FOR LUNCH. AFTER SOME TIME HE BROUGHT FOOD AND SERVED. I ALSO TOOK, HE ASKED FOR 50 RUPEES FOR VEG LUNCH. I GAVE 500 RUPEES, HE RETURNED ME 350 AND TOLD THAT REMAINING HE WILL RETURN EARLIEST AS HE IS ALSO GOING TO KERALA. BUT WHEN I TOOK THE FOOD, FOOD WAS NONVEG SO DOUBT CAME IN MIND THAT PERSON MAY ALSO BE FAKE AND I IMMEDIATELY...

I booked my Rail Travel on IRCTC WEB regularly. I booked under Tatkal Scheme for travel from Mumbai Central to Delhi by Rajdhani ETD 4.40 pm. my tkt was under wait list no.8. I was to travel on 29th Nov.2011. At 3.40 pm I checked the WEB and I was informed that I am still under W/L 8. Hence I was sure of not getting into the train as W/L passengers are not allowed. I was compelled to book my air tkt for 30th Nov. by paying exhorbitant rate....

Dear sirs/ Madam,
As below said mail details i had sent to irctc & there customer care phone no.[protected] i have spoken to Mr. Vivek more than 40 times since last 4 monts & till the date i have not recieved my money back.
So, i am requesting to take care of this complaint as well as try to get my money as soon as possible.





Dear Customer,
Please note that afresh...

Reply as received from IRCTC

"Kindly note that your refund case of PNR No.[protected] has been forwarded to CCM/ECO Railway on 04-Jul-2011 .We have already issued Reminders on 15-Sep-2011 to concerned railway to chase up the case.But despite reminders refund is yet to be received from the concerned railway.Now we have sent another reminder on 11-October-2011 with all the papers pertaining to your refund case to concerned...

Repected Sir ,

I booked ticked for jammu from panipat (up & down). Due to late arrival of train I cancelled the ticket. But very less amount I received. Please reFund the balance amount. The detail of ticket is as unDer:-
PNR No. date ticket amount refund amount lose
[protected] 23.11.11 1286.00 616.00 670.00 (12hrs late)
[protected] 26.11.11 766.00 496.00 270.00
[protected]...

eticket TDR Filed, No Refund
E-ticket booked through IRCTC on 07/11/2011 with PNR number : [protected] , for journey date :09/11/2011 from BDTS TO SIBO. The reasons for filing the TDR were : 1) The ticket is under wait list wait list only one ticket is conformed and all other three ticket is in wait list
2) So only one pasanger is travalled other three not travelled .
The TDR was filed on 15/11/2011 as per the rules but...

i have send so many email to irctc but they reply that u r request send to railway department
dear sir,
i am still watting for ur reply & for your feed back

pradeep jain


From: pradeepD jain <[protected]@ymail.com>
To: tdrprocess <[protected]@irctc.co.in>
Sent: Tuesday, 29 November 2011 12:29 PM
Subject: Re: no certificate issued by t c

dear...

Please refund amount of Rs.528 for a failed transaction dtd. 04/12/2011.
Gateway booked: State bank of India
Train Name: 11093 MAHANAGARI EXPRESS
From Station : KALYAN (KYN)
To Station : BURHANPUR (BAU)
Transaction ID: – [protected]Amount: Rs.528/-
Due to some Transactions the ticket was not booked and the status showed that "PAYMENT NOT RECIEVED FORM BANK".
My mob. No. is [protected]...

I had booked ticket by Punjab Mail Express for travel on 13th August 2011 by 3 AC class for travel from New Delhi to Khandwa. PNR no was [protected] and this was booked through my IRCTC account.

I had some urgent work and hence I had filled TDR on 12th August 2011.

After 3 month and several communications with IRCTC I got a mail that my TDR is rejected by Railway saying that "As per chart Passenger has...

Dear Sir/Madam,

I, Mr. Santoshkumar had filed TDR for the PNR [protected] on 5th of September 2011 in view of delay in the train for more than 3hrs at the departure station because of which myself & 2 of my friends had to travel by another train with full fare.. ..

It's been more than 3 months since the TDR filing & i haven't got the refund money yet...

I have been calling irctc...

Sir,
As Details given below, Booked tickets on the below mentioned dates and on next day of the ticket booking extra money as commission was deducted from my SBT account without my authorization.. kindly do the needful to prevent any such incidences in future and to return my unnecessarily deducted money...
Date Description Ref. No
18-Sep-11 TO TRANSFER-INB Commission...

I have filed a TDR on 03-Dec-2010 but the case has not yet been settled by IRCTC. I have also sent reminders from time to time but that was of no use as till date I have not been refunded with legitimate amount. The details of the transaction is as below: -

PNR No.: - [protected]
Date of filing TDR: - 03-DEC-2010
Transaction id: - [protected]
Ref No: - ekt[protected]

kindly suggest as...

we travelled by PURSHOTTAM EXP Train NO 12802 from MUGHAL SARAI JN(MGS) To BHUBANESWAR(BBS) on 26-11-11 PNR NO [protected] and booked Tatkal ticket to RAJAHMUNDRY by PRASHANTHI EXP Train NO 18463 as a connecting Train from BHUBANESWAR on 27-11-11with PNR NO [protected] in 3A at the cost of Rs 2700. The Scheduled Time of ARRIVAL of PURSHOTTAM EXP at BHUBANESWAR is 03.00 HOURS and the ScheduledDEPARTURE of Train NO 18463 is 05.45 HOURS. But the...

Dear Sir

I have booked an ticket on 01/04/2011 from Chhapra to New Delhi date
of journey was 12-06-11 PNR Number [protected] and Transaction ID
[protected]. But the train was late more then three hus. and passenger
not travelled.I had filled a TDR for refund on 17-06-11 Ref. no. ekt
[protected].
...

I got a ticket booked from the irctc (Indian railway catering and tourism corporation ltd.) detailing :

Transaction Details
PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On:[protected] Class: 2A Internet Service Charge: Rs 20.00
Date Of Journey: 21/11/2011 Railway Zone: ER Bank: SBI Debit
Total: Rs 1900.00 Train No: 12260 Ticket Charge: Rs 1880.00
From Station:...