Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Railway — Agents in counter

i went to book tatkal ticket in chennai beach railway...there are soo many agents and broakers who come and sleep late night and secure their place in the front...since tatkal tickets normally gets booked in 15 mins from the commencement of reservation at 8 A.M....soo many are getting affected...THIS CANNOT TAKE PLACE WITHOUT THE NOTICE OF WORKING STAFFS....kindly make some remedial measures to make the railway department to serve further of the indian citizens.

Indian Railways — illegal selling of railways tickets

Sir,
i would like to bring to your notice that it has become impossible for the common man in delhi to get a confirmed ticket.The server gets blocked during the hours-8:00a.m. to around 8:20a.m. and when the site opens the seats are all packed.Also,at the reservation centres we see that the seats are packed within minutes but it is quite astonishing to find out that certain private dealers can still offer us confirmed tickets at a price which we common man cannot afford.
Trying to find a reason for this,we have come to the conclusion that these dealers,with the help of railways employees,book the tickets most probably through special counters.
Therefore,i would like to request you to take quick action against this and stop the illegal selling of tickets by private dealers.this has caused a lot of trouble to mant people in delhi as getting a confirmed ticket has become close to impossible.
Thanking you.

DEAR SIR,
Stop Menace of govt railway ticket counter employees for tatkal /general railway tickets with connivance with illegal railway agents on saharsa railway station (bihar) and others nothing is stopped till now only increase commission charges on tickets.nothing changed with irctc web site from timing-8am to 9am irctc only suspends legal agents.they have also beaten railway customer during on reservation counter

actually sir there are so many agent active near saharsa station . pls i requested you take to action immediately .

COMMON PEOPLE HAVE NOT RECEIVED TATKAL TICKET IN GENERAL DAYS, HOLIDAYS, LIKE DIWALI & VACATION. B'CAUSE ILLEGAL AGENT BOOKED TICKET AT COUNTERON SAHARSA RAILWAY STATION(BIHAR).. WHOLE NIGHT THEY SLEEP AT STATION & ANOTHER 2 OR 3 PEOPLE THEY KEEP WITH HIM..AND THISWAY THEY BOOKED ALL AVL. TICKET AT 8.00AM. AND COMMON PEOPLE CANN'T GET IT, BEFORE 2-3 DAYS 1 MAN WAS CAUGHT WHO SELL RAILWAY COUNTER TICKET OF 45000RS. AS PER NEWSPAPER. BUT HE HAS MUCH MORE.
HE SELL THIS TICKET 1500RS EXTRA PER PESSENGER. BUT ONLY 1DAYS HE RELEASED FROM POLISE AND START HIS BUSINESS OF SELLING COUNTER TICKET..RAILWAY STAFF ARE ALSO WITH HIM OTHRWISE THEY CANN'T GIVE HIM TICKETS DAILLY MORNING AND 5-6 TIMES IN DAYS ALSO.THIS PEOPLE LIVED IN NEAR PLATFROM STATION. HIS NAME IS VISWAJEET SINGH RUNNING A HOTELNEAR RAILWAY STATION WHOSE HOTEL NAME IS REGENT HOTEL. . AND HE HAVE NO ANY TYPE OF LICENCED OF SELLING A RAIL COUNTER TICKET. SO PLEASE LOOK INTO THE MATTER..

sir,
pnr->[protected].I have cancelled ticket but balance is not creditted to my account(Rs.431).

Also i have two transation failed but cash is deducted from my account(for one transation)Rs.311.

please suggest as earlier.

regards,
Asutosh

Sir,
I have booked the following tickets for 18/12/08 & 19/12/08. However, due to suden change of programme, I did not avail the ticket booked for 18/12/08 while on the other hand the tickect booked in the name of Roshan jee padhi on 19/12/08 was relinquished as the plan did not work out. This was intimatede to the TTC conecerned on duuty. Unfortunately, now when I am enti5tled to get refuind of 50%, I am informed, as the chart is prepared, no refund can be ade ? Since I have not availeed the service, I am entitled for the refund.
I therefore request you to take necessary action for refund of the Ticket amout at the earliest. Failing which, I will be forced to take the shelter of appropriate court for the refund & harassment.
Yours Truly
Sanjeeb Ku Padhi. M.Sc., LL.m., Advocate
Berhampur, Ganjam, Orissa
Log Out Contact Us 23-Dec-2008 [15:10:49 IST]





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Booked Tickets History

Pnr Number [protected] Transaction ID [protected]
Train No 8447 Train Name HIRAKHAND EXP
From Station BRAHMAPUR(BAM) To Station DAMANJODI(DMNJ)
Date 18/12/2008 Class SL
Boarding BRAHMAPUR(BAM) Resv Upto DAMANJODI(DMNJ)
Quota General Booked By







Ticket Details



S# Name Age Sex Berth Preference Senior Citizen
1 SANJEEB KU PADHI 43 Male Lower





Payment Details
Payment Option SBI Debit
Ticket Charge Rs 204.00
Internet Service Charge Rs 10.00
Total Rs 214.00



Log Out Contact Us 23-Dec-2008 [15:14:28 IST]





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Booked Tickets History

Pnr Number [protected] Transaction ID [protected]
Train No 8448 Train Name HIRAKHAND EXP
From Station DAMANJODI(DMNJ) To Station BRAHMAPUR(BAM)
Date 19/12/2008 Class SL
Boarding DAMANJODI(DMNJ) Resv Upto BRAHMAPUR(BAM)
Quota General Booked By







Ticket Details



S# Name Age Sex Berth Preference Senior Citizen
1 SANJEEB KU PADHI 43 Male Lower
2 ROSHAN JEE PADHI 12 Male Lower





Payment Details
Payment Option SBI Debit
Ticket Charge Rs 408.00
Internet Service Charge Rs 15.00
Total Rs 423.00
















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hiiiiiiiiiiiiiiii i tried to book my ticket from irctc.co.in but at payment time it was not completed and money is reduct Rs 285.0 from my account so??????? plz give me some suggestion...
thanx

dear sir

tdr dal ker ke 4 month ho chuke he abhi tk re nahi mila he
yh ticket 6 dec 2008 ka he mene 5 dec 2008 ko cancel karna chaha lekin
cancek nahi hua pzl sir re tra my card ...




On Fri, 23 Jan 2009 14:08:42 +0530 wrote
>
>Dear Customer,
>
>Please note that your case is under tdr process. This process takes
>minimum 90 days or more. Once the refund is received from the railways
>the balance will be credited to your account




>
>TDR Details
>PNR NO TDR NO USER NAME ISSUE DATE TICKET TYPE REMARKS
>[protected] ekt[protected] SAPTABORBORAH 22/12/2008 eticket
>
>
>Thanks & Regards
>Kumkum Sharma.
>[protected]@irctc.co.in
>www.irctc.co.in
>[protected]
>
>
>
>






>>
>>
>> Transaction ID [protected] PNR Number [protected]
>> > >>>Train No. & Name 0803 / HWH MYS SPECIAL Date of Journey 06-Dec-2008
>> > >>>From VISHAKAPATNAM (VSKP) To NELLORE (NLR)
>> > >>>Class SL Quota General
>> > >>>Scheduled Departure 06:35 Distance 604 KM
>> > >>>
>> > >>>Passenger Details
>> > >>>No. Name Age Sex Status/Coach No/Seat No
>> > >>>1 P NAGENDERA 39 Male CONFIRM/S8/16
>> > >>>
>> > >>>Payment Details
>> > >>>Payment Option DoneCard
>> > >>>Ticket Fare Rs. 253.00
>> > >>>IRCTC Service Charges Rs. 10.00
>> > >>>Rail Ticket Service Charges Rs. 0.00
>> > >>>Transaction Charges Rs. 0.00
>> > >>>Total Amount Rs. 263.00
>> > >>>
>> > >>>R.K.TRAVELS LD00028124
>> > >>>
>>
>>
>>
>> On Wed, 21 Jan 2009 RAKESH wrote :
>> >
>> > RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed
>> >8 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >9 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >10 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008

>> Cancel Failed
>> >11 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >12 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >13 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >14 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >15 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >16 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >17 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed TDR

>> >18 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >19 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >20 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >21 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >22 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed


>> >23 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >24 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >25 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >26 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >27 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >28 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >29 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >30 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >31 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >32 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed


>> >33 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed


>> >34 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed

>> >35 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed



>> >36 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008
>> Cancel Failed
>> >
>> >
>> >DEAR
>> > SIR /MADEM
>> > RE NOT FOUND MY CARD
>>
>>
>>
>> DONE CARD AGENT LD00028124
>>
>>
>>
>

rakesh

sir,
my ticket was not book but deducted amount in sbi account.
please refund full amount.
thank you

Hi,

May I know how much time it will take to get the refund of the TDR
Detail is as following-

Pnr no- [protected]
Train no. - 2004a
Name of the Train-Shatabadi Express
Station from -New Delhi to Bareilly
Transaction ID-[protected]
Total charges-Rs. 845
Date of journey-26.07.2007
No. of passengers.-2 Adults
TDR Reference #-EKT[protected]
TDR filing Date - 28-jul-2008
Reason for TDR-Passengers Not Traveled

It is complete 10 months and 25days today and the max time to be taken for the TDR refund is 3 months.
It is really sad to go through so much of correspondence with you which I am in for last 10 months.
The original TDR sent to you doesn’t seem to be enough to get the refund which is our own amount.
Despite of the original TDR with you and information asked by you through the various correspondences, we are yet to get the refund.
Isn’t this giving us a chance to request consumer forum to help us get the refund.
Kindly arrange to refund the amount.

Attached is the screen shot of the TDR filed details.
Regards,

Pradeep Sangwan,
[protected]
[protected]

I have booked a ticket from new coochbehar (ncb) to howrah (hwh) by 2346 saraighat express dated on 29 th june 2009 by sbi atm cum debit card but during the transaction process there was a error (your session has expired). As a result the transaction process terminated.
In enquiring about the transaction it said that irctc did not receive the amount but the amount was debitted from the account.
my transaction id is [protected].
how can i get the amount back. please help.

Sir,

I have booked a ticket for journey from Kharagpur to Chennai in 2nd AC Compartment. The train was scheduled on 28.01.09. Because of some problem, i didnt travel in that train. I have filed refund in TDR Process on 29.01.09. Its already coming around 6 months but there is no any refund till date. In TDR History, its showing 'Admin aproved' & 'Refund under process'. Please look in to this matter.

Regards
Jayakeerthiraj

Ticket details are given below:

PNR Number : [protected]
>Booked On :[protected]
>Transaction ID : [protected]
>Ticket Type : eticket
>Class : 2A
>Date Of Journey : 28/1/2009
>Ticket Charge : Rs 1653.00
>Internet Service Charge : Rs 20.00
>Bank iciciemi Total : Rs 1673.00
>Train No : 2841
>Railway Zone : SR
>IRCTC Zone : Regional Director /Southern Zone (IRCTC), Chennai
>From Station : KHARAGPUR JN(KGP)
>To Station : CHENNAI CENTRAL(MAS)
>Quota : General
>
>Ticket Details
>S# Name Age Sex Coach Seat Res-Status
>1 JAYAKEERTHIRAJ D 26 Male 0000 Booked
>
>Reason For TDR : Passenger Not Travelled.
>TDR Status : Admin Approved
>Reference No : ekt[protected]
>TDR Filing Date : 29-Jan-2009
>Refund Status : Refund under Process
>Refund Date : Not Available
>Refund Amount : Rs.0.00

IRCTC — refund the money

Dear Sir,

I tried to book ticket via Irctc on 19th Oct.09. I make payment by HDFC bank Ref. no.[protected].
Total Rs. 440.03 debited from my account, but the ticket was not booked. I also seen in booked history. But ticket was not booked.

Hence, it is requested to refund this amount to my account.

IRCTC — Money refunded is Rs 0

I have booked online tatkal ticket from Delhi to Siwan,PNR-[protected].At the time of booking i got waiting list.On the day of journey when i checked the status of the ticket it was waitlist,so i cancelled the ticket but the amount refunded was Rs.0 though i intended to get a full amount as the status of the ticket was waitlist and chart was not prepared.

I mailed [protected]@irctc.co.in asking about why money refunded was 0.They gave ans that when you booked the ticket,the status is confirmed.
Though while cancelling the ticket first i checked the status it was waitlist,then i cancelled it.Since i dont have any proof that i cancelled the ticket when it shows waitlist.IRCTC is cheeting its consumers,there should be a track of the staus of the ticket at time of cancellation in the site account.

IRCTC - TDR Refund
Hi,

I have booked an i-ticket, and journey date being 552009 FROM KANPUR TO NEW DELHI . Train was late by 4 hrs. We filed comp.againts TDR NO.[protected].OF both tickets total no. 6 . PNR NO, [protected]& [protected].
Since that date i have called serval times to IRCTC TDR contact centre, sent serveral mails and there is no response. Every time i get to hear that reminders have been sent to the concerned, but there is no action. Even i have got physcial copies of those reminders but they do not help.

God knows who can help me in this. The refund process is disgusting & hopeless.

Please do the needful.

RAJESH ARORA

Hi,

I have booked one ticket from Pune to Bangalore but once I have done payment through gateway the "Service Unavailable" error came.The strange thing is that the amount 956.00 has been deducted from my account which should not to be happen.

But after some time I have again tried the same as per told by IRCTC support staff but again the same thing happened and now my amount deducted from my account is 1912.00 INR without doing a single booking?

Now what should I do and anyone faced such problem before.
and also when should I will get back my meny?

Please let me know that money worth me a lot.

i made my e ticket...but some problem it could not be clear & 347 rupees transiction in my account..plz refund my money...

DEAR SIR/MADAM
i WAS BOOKING TWO e=TICKETS FROM KANPUR CENTRAL TO SATNA
ON5009 CHITRAKOOT EXPRESS ON[protected] AT 07:15 PM.THEMONEY
311 rs. WAS TRANSFEFED TO IRCTC FROM MY ACCOUNT.BUT I DID NOT GET TICKETT.I TRIED 2ND TIME BUT THE MONEY WAS TRANSFERRED AGAIN BUT i DID NOT GET TICKET AGAIN mY TOTAL LOSS WAS 622.00 RS SO I WNT THAT IRCTC REFUND MY 622.00 AS SOON AS POSSIBLE

I booked my ticket from secundrabad to varanasi but due to failed transction my ticket not booked.Payment of rs 2079 debited my SBI debit. My transction id is [protected]. so kindly arrnanged my amount to my accunt as soon as possible.

WHEN I WAS TRYING TO BOOK RAILWAY TICKET FROM BHOPAL TO JHANSI ON 7 MAY 2010 AND MAKING PAYMENT THROUGH HDFC NET BANKING ,TICKET COULD NOT BE BOOKED BUT TICKET AMOUNT OF RS 584.00 DEBITED FROM MY ACCOUNT . PAYMENT DETAILS ARE AS UNDER:

REFERENCE NO [protected]
NARATION : [protected] INDIAN RAILWAYS
DATE: : 7 MAY 2010
AMOUNT : 584.00

KINDLY ARRANGE TO MAKE REFUND OF ABOVE AMOUNT OF RS 584.00 AT THE EARLIEST

THANX
VK SHARMA
EMAIL ID : [protected]@rediffmail.com
HDFC ACCOUNT NO.: [protected]

Dear Sir/Mam,

I have been waiting for my money to be refunded, i booked an E-ticket from Bareilly to New delhi.
Train was late by 7 haurs and i have missed the same.

I have filed TDR to get my money refunded but i have been followinbg with then from last 5 months.

LIST OF TICKETS
S# Select Transaction Id. PNR Number. TDR Entry Date Status
1 [protected] [protected] 20-Oct-2008 GGM Approved
2 [protected] [protected] 05-Jan-2010 Forwarded To Railway

Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class 2A Internet Service Charge Rs 20.00
Date Of Journey 04/1/2010 Ticket Charge Rs 493.00
Bank ICICIBANK Total Rs 513.00
Train No 4257 Railway Zone NR
From Station BAREILLY(BE) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station NEW DELHI(NDLS) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 vikram kapoor 26 Male 0000/ Booked



Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 05-Jan-2010
Forward To Railway On : 20-Jan-2010
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00



Thanks & regards'
Vikram kapoor
[protected]

IRCTC — refund of money from irctc

i want my money back the transaction is processed but the ticket is not booked and i need my money back transaction is of rs.3555

pls pls reply on [protected]

Hi,

it`s already more than six month. still waiting for refund of amount. kindly reply in how much time i will get my money back.

WHEN I WAS TRYING TO BOOK RAILWAY TICKET FROM banglore to Mysore on29, th September 2010 AND MAKING PAYMENT THROUGH HDFC mastercard, TICKET COULD NOT BE BOOKED BUT TICKET AMOUNT OF RS 76.00 DEBITED FROM MY ACCOUNT . PAYMENT DETAILS ARE

29 Sep 2010
POS [protected] INDIAN RAILWAY C[protected] Sep 2010 Amount: 76.00

Thanks
Email- rohini.[protected]@gmail.com
Acc no: [protected]

IRCTC, New Delhi — unjustified deduction of 50% fare as ticket cancellation charge

Respected Sir,
We had booked e-tickets through IRCTC by train No. 2578 Bagmati Express. Date of Journey was 21May 2010.and schedule departure time was 9-00 a.m. When reached to Bangalore City Railway Station(SBC) there was chaos. Train was declared indefinite late due to cyclone in Andhra Pradesh The information was displayed on electronic information board. Later it was declared cancelled. I have cancelled e-ticket according to routine procedure on 21 May2010.after 10-00 a.m. But Railway has refunded only 50% fare (Rs. 1360/-and deducted remaining 50% as cancellation charge. According extant rules if the train is cancelled by railway customer is entitled to 100% refund. Hence, such deduction is not justified.ai had approached IRCTC for the grant of 100% refund of fare. I have been pursuing matter with ITCTC for six months. But the Customer Care instead of helping me would give me evasive and irrelevant answers, summery of which is as below.
1. (I had) Cancelled reservation ,
1) 4 hours before the scheduled departure of train. 2)after departure of train
3) before the announcement regarding cancellation was made 4) before placing of cancellation flag on the computer of railway 5) Flag regarding train running late more than three hours was not placed on computer
When enquired if information regarding cancellation of train was received by IRCTC from SBC , the IRCTC, instead of giving reply as YES or NO. giving irrelevant answers and hiding information requested by me.
Since the 2578 Bagmati Express was cancelled by railway 50% deduction as cancellation is not justified. Further, placing of flags regarding cancellation etc of train is the responsibility of the railway. The customer should not be expected to suffer any financial for any irresponsible act on the part of Railway Administration
I am bringing facts to the notice of Hon. Consumer Forum with a request to help me for Redressal of grievance.
PNR:- [protected]
SubhashDigambar

sir, my money is to be refunded for the cancellation of the ticket whose detail are as following

transaction id:[protected]
pnr no. :[protected]
from:HWH
to:LKO
amount:363.0

the train was cancelled on 11/1/2011 ,train name "HIMGIRI EXPRESS" . I HAVE NOT RECEIVED MY MONEY YET .

thanking you

sir , my money was deducted twice for the same transaction . the details of the transaction are

transaction id: [protected]
pnr no: [protected]
from:lucknow
to:delhi
amount :Rs.309
date of journey:13/1/2011
train name:PADMAVAT EXPRESS(14207)
please look into the matter .... and refund the money

thanking you

NR Number: [protected]
Ticket Type: eticket
Transaction ID: [protected]
Booked On:[protected]
Class: SL I
Date Of Journey: 13/1/2011
Railway Zone: IRCTC
Bank: SBI Debit
Total: Rs 285.00
Train No: 07212(special)Ticket Charge: Rs 275.00
From Station: NELLORE(NLR) To Station: SAMALKOT JN(SLO)
Quota: Tatkal
IRCTC Zone: IRCTC

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 gopi srikanth 22 Male S4 0022/ UB Booked

TDR Details
Reason For TDR: Train Late More Than Three Hours And Passenger Not Travelled
.TDR Status: CCM Regreted Reference No: ekt[protected]
TDR Zone: SCR TDR
Filing Date: 14-Jan-2011
Refund Status: Refund under Process


still i couldnt ale to recive my money please return it..

DEAR SIR,
I am Laxman samanta from balasore.i had booked online tickets last september 2010.PNR no was [protected],transaction id was [protected].
On the journey day the Train was late by 10 hours.so myself and my mother not travelled but one of my brother travelled,as the ticket was booked for three candidates in one print ticket.
as per the Railway provision i filed a TDR on 25th sep.2010 for return of my money,but they refused to return the money.
so,plz think about it and give the right judgement.
REGARDS
laxman samanta

plz help me to get my money

plw give me the right judgement

i tried to book a tatkal ticket on 6-5-11 from secunderabad to vijayawada with ( TRANSACTION ID:[protected] ), my ticket is not booked & my money is dedicated from my state bank of india account which shows in sbi account of mine ( POS PURCHASE[protected] irctc )
help me 2 get my money,thanking u
yours sincerely,
imran.shaik
[protected]@yahoo.com

Sir.
I have tried for booking online railway ticket yesterday ie 25/10/2011. Due to some problem transaction could not completed.But I received SMS showing the deduction of Rs.573/- (approx.) There is no any booking in my "BOOKING HISTORY" also.
So kindly look into the matter and please make an arrangement for the same refund under intimation to me.
Thanks.

i have seen that irctc failed transaction amount is automatically credited but it takes 3-4 days. it has happened many times with me but the amount has been credited back in full for all the failed transactions.

IRCTC — refund of cash

sir
i would like to say that while booking my ticket from station source Deoria Sadar to New Delhi there occurred some problem while making the payment of the ticket and i was not delivered and the amount was charged from my account. Sir so i like to request you the verify the problem amd refund the money back

Hello Sir/Madam,
I have booked a ticket through my IRCTC account on 01/01/2012 and I cancelled on 08/01/2012. 'Refund status on cancelled tickets' in my IRCTC account showing money has been returned to my account but I see my bank details, which is not showing any credited amount from IRCTC. Today is 27 Jan 2012 so it has been 16 days and i did not get my money back. i am a regular user of IRCTC service so please sort out this problem as early as possible. The details are given below-

Booked Ticket

Ticket History
Pnr Number: [protected]
Transaction ID: [protected]
Train No: 12628
Train Name: KARNATAKA EXP
From Station: BHOPAL JN(BPL)
To Station: BANGALORE CY JN(SBC)
Date Of Journey: 10-Jan-2012
Class: 3A
Boarding: BHOPAL JN(BPL)
Resv Upto: BANGALORE CY JN(SBC)
Date Of Booking: 01-Jan-2012
Total Ticket Fare: Rs 1283.00

Cancelled Ticket Details
Name Age Sex Reservation Status
1. Amit K Ahirwar 19 Male Cancelled


Refund Details
Cancelled Date: 08-JAN-2012
Refund Amount: Rs 1243
Refund Status: Refunded
Receipt Number:[protected]
Refund Date: 11-JAN-2012


Acronyms
Approved: Approved for Refund
Refunded: Refunded in Account
Sent for Refund: Refund Instructions given to Bank

[protected][protected][protected][protected][protected][protected][protected][pr...⇄

I called to IRCTC customer care no and sent some mail to [protected]@irctc.co.in but I did not get sufficient answer. Still today money is not credited in my account. Now what do I do?? Now I am being very impatience. Plz do something.






Sumit Kumar Ahirwar
Bangalore.

Subject :Refund of money.
Dear Sir,
I Mr Anand S.Patel have booked e ticket due to some technical problem ticket was not issued, but my funds have debited from my account. i have booked 6 e ticket from Ahmedabad to borivali on 29/02/12 of lokshakti exp.train no 19144 dated 28/05/12.my mobile no is [protected] &id is anand_dars .when i complain on phone they said that amount will be credited in 70 hours but is has not been credited yet.For ur reference .CardInfo:PUR/M/s.Indian Railw/NewDelhi/29212/1.from Axis bank.so please credit the amount in my account .
please do the needful.

subject: refund of money
dear sir/madam,
myself gopesh mantri, i had booked e ticket from h.nizamuuddin to secunderabad dated on 25 Feb, 2012 but due to some technical problem ticket was not issued. but my funds have debited from my account. my mobile no is [protected] and ticket transaction id is [protected] and id is gdsmms. train no 12286 Duranto express. my account no is[protected](bank of India).. so please credit the amount in my account.
please do the needful.

Dear sir,
I have booked the ticket on 22.02.2012 of transaction id.[protected]. On the same transaction the amount has debited twice. Please refund the amount .We were not travelled on that date 22.02.2012.Please refund the total amount.
Please do the needful

Subject :Refund of money.
Dear Sir,
I am Mr G.Ratnakumar.l have booked e ticket due to some technical problem ticket was not issued, but my funds have debited from my account. i have booked 1 e ticket from Guntur to Secunderabad on 9/03/12 of Palnadu exp.train no 12747 dated 13/03/12.and ticket transaction id is [protected], my mobile no is [protected]. Please refund the amount

subject::Refund of money
dear sir,
I have booked my ticket through my irctc login for go to trichchirappalli, by nagerkoil express from mumbai cst. train no :16351..but i dont get ticket and i saw in screen that was 'failed'...the date of booking was 10/03/2012... and the journey date is 7/6/2012.. now i lose RS440...SO PLEASE IMMEDIATELY check and refund my amount...my email id is ''[protected]@gmail.com''..and my mobile no is [protected]..that is very urgent.. MY NAME IS ANSARI RAJA M..so please creadit money in my account at icici bank..

hi,
i hv booked my ticket through irctc to go to habibganj from bhopal express train num 12156 and the transaction id is [protected] ... the ticket ws booked bt the amt for the transaction ws deducted 2 times ...i spoke to the custr card care they sd to post the complain here and i wil get the resolution ...my e-mail id is [protected]@yahoo.com and my ph num is [protected] & [protected]...pl look into the matter and pl revert..thanx

Dear sir,
i hv booked my ticket irtc 08-Feb-2012 to go from New delhi to Haridwar (for date[protected] train no 12205 & the transaction id is [protected] which has failed and later found that the payment has been debited to our account,
SO PLEASE IMMEDIATELY check and refund my amount...my email id is '[protected]@yahoo.com and my mobile no is [protected] that is very urgent.. MY NAME IS Vivek Bahuguna..so please Please refund the amount in my account at pnb bank.. regards,
Customer Care

Dear sir,
I have lodged a TDR no ekt[protected] with reason "passenger not travelled" with PNR [protected] in Train 12744 from SURAT to BHUBANESWAR dt 10/1/2012 in my son Name Mr. ROHIT SINGH. He has'nt travelled with this train. Why my TRD is regreted. Request to reconsider & verify & refund appropriate amount against TRD.

My Mob. no. [protected] for any query.
Hope will consider once again.
With best regards
SSSingh

PNR NO. [protected]
Transaction I D : [protected]
Referance No. ekt[protected]

Train Late More Than Three Hours and Passenger Not Travelled
So Please Refund my Money as soon as possible

Thanking You

sir
i booked 3tkts (SL) on 27/3/12 for journey from gava to newdelhi by mahabodhi x press journey on 28/5 /12,
Rs 955/- credited from my account Andhra bank debit card no[protected], but i have not delivered the tkt, in my booked history.
pl refund the above amount .
NAP Sharma
[protected], [protected]

I have cancelled my ticket from mumbai to new delhi and onwards to jammu. From mumbai to new delhi ticket cancelled date is 22 mar 12 and receipt no [protected] and transaction ID [protected] and receipt no- [protected] and TId no. [protected]. Both ticket amount refund to bank on 25 mar 12 and 26 mar 12 but till date bank not received the refund amount. Please refund the amount in my account.
from
Devander Kumar
my mobile no. [protected]

Dear sir
i booked 6ticket PNR NO.[protected], [protected], [protected], [protected], [protected], [protected] (SL) on date 1/4/12 journey from jamu to agra &agra to jamu but my account eaxtra amountRs. 4935 deducted



vinay kumar solanki no.[protected]
[protected]@yahoo.com

Dear Sir,


I am booked E-ticket 6 Nos. date of Journey 16.06.2012, 20.06.2012.
User ID -vks1503.
My extra amount deduct 4935 in my account.

Thanks

Vinay Kumar solanki
[protected]
[protected]@yahoo.com

I hace cancelled one ticket but not get refund PNR:[protected] & Transction ID:[protected]

I have cancelled my tickets from PALAKKAD(PGT) to CHENNAI CENTRAL(MAS) and CHENNAI CENTRAL(MAS) to COIMBATORE JN(CBE). i hav cancelled both the tickets on 10-APR-2012 and receipt no[protected], transaction ID [protected] and
Pnr Number: [protected] of one ticket and for the other ticket is receipt no[protected], Pnr Number: [protected] and Transaction ID: [protected]. Both ticket amount refund to bank on 13-APR-2012 but till date bank not received the refund amount. Please refund the amount in my account.
from
RAVI RAMRAJ
my mobile no. [protected]

Dear Sir,

I have booked my ticket Madurai to Ariyalur date 15.03.2012, my Transsation ID:[protected] PNR No: [protected], Sl.no.3, M.SWATH 1 Ticket canceled but till date that money has not been refunded in my account. already i have send a mail there is not responsible. kindly do the need ful

FAILED PAYMENT REFUND STATUS
S No. Transaction ID Pay Status Reservation Status Total Amount Bank
1 [protected] Settlement Requested Not Booked Rs 1770 SBI Debit


Ticket History
Pnr Number: 0 Transaction ID: [protected] Train No: 13484
Train Name: FARAKKA EXPRESS From Station: (DLI) To Station: (PNBE)
Date Of Journey: 25-May-2012 Class: SL Boarding: (DLI)
Resv Upto: (PNBE) Date Of Booking: 24-May-2012 Total Fare: Rs 1770.00

Refund Details
Payment Not Received From Bank

i wana money back for transition failed while booking the tatkal ticket ...

Dear Sir/Madam,

I am M.Sathish Kumr had cancelled 3 tickets from Salem to Chennai on 23 MAY 12. Both ticket amount refund to bank on 28 MAR 12.But till now bank not received the refund amount. Please refund the amount in my account as soon as possible.

Below are the transaction details:

Receipt no: 5272415, transaction ID:[protected] Pnr no:[protected]

Dear Sir/Madam,


Due to non-confirmation of ticket (w/l 18) passenger has not travel. So, amount will please be refunded as per rule.

Detail:-

PNR-[protected] Train No.-14034 Train Name- Jammu Mail
Date of journey-02/07/2012


JASWANT SINGH
[protected]

I am mehala... i have booked e ticket, due to some technical problem it has been logged out, but my funds have debited from my account, sp plz help me try to refund it as soon as possible

I had booked 2 tks from Dadar to Goa JAN SHATABIDI EXP for 20th July, but due to some problem i could not travel so i cancelled my tkts Transaction ID [protected]. I Paid Rs 3, 040/ 2 tkts a/c coach. I would lke to inform u that Rs.700/ has been deducterd from my a/c n as i have just read on yesterdays DNA paper that there is no cancellation charges.my Phone no. 26671156. Kindly look in to the matter

Dear Sir/Madam,

I R.P.Bhirad had cancelled 3 tickets on 24 Aug. 12. all three tickets amount not refund to bank today. But till now bank not received the refund amount. Please refund the amount in my account as soon as possible.

Below are the transaction details:
1.
PNR No [protected] Train No 12405
Train Name GONDWANA EXPRES From AK To AGC Date [protected]
Class 2A Boarding Point AK Reservation Upto AGC Quota General
Amount Rs. 6220/- and
2.
PNR No [protected] Train No 14863
Train Name MARUDHAR EXPRES From AF To JP Date [protected]
Class 3A Boarding Point AF Reservation Upto JP Quota General
Amount Rs. 1396/-
3
PNR No [protected] Train No 12139
Train Name SEWAGRAM EXP From AK To BD Date [protected]
Class SL Boarding Point AK Reservation Upto BD Quota General

Amount Rs. 140/-

Total Amount is 6220+1396+140=7756

thanks
yours
R.P.Bhirad
Akola
M +91 [protected]

Subject- To Refund money
Dear sir
I have booked the ticket on 28.08.2012 of pnr no. [protected].On the same pnr the amount has debited twice. Please refund the total amount. My id is brij3593 and no. [protected]
Please do the needful

Subject :Refund of money.
Dear Sir,  
I Mr brijesh modanwal have booked e ticket due to some technical problem ticket was not issued, but my funds have debited from my account. My deducterd date is 27/08/12. my id is brij3593 and my no is [protected]

Dear Sir, Myself Anant Ghorpade, I'm from Miraj. [protected]
I booked a ticket for Sahyadri Exp on Sunday from Pune to Miraj.I felled all the deatils. THen I click on book and then click on"BUY" but due to internet failure. I lost my money. But ticket wasnt reserved. Waht should I do For getiing my Money back... Plzz guide me... ASAP Coz its jst a day remaining to get my money back

subject: refund of money
dear sir/madam,
my self shilki tomar, I had booked e ticket from ghaziabad to kolkata dated 20 sept 2012 but due to some technical problem ticket was not issued. but my funds have debited from my account.my mobile no. [protected] and ticket transaction id is [protected] and id is nhoj999..train no. 13112 LAL QUILA EXP. my account no. is[protected]icici bank)...so please credit the amount in my account.
please do the needful

sir i have booked ticket from SAINAGAR SHIRDI(SNSI)to cstm on 13-Oct-2012 (REFERANCE :- INB IRCTC Railway tkt booking Transaction ID [protected] AND IGD4193103 TRANSFER TO [protected] I.R.C.T.C. of RS= 748.00).But transaction was failed and payment was detected from my bank(sbi by net banking).After failing refund has not been made to my account.Kindly look in to the matter. My phone no is [protected].

dear sir
I have been booked my tickets from my irctc account on dt 10/10/12 by SBI debit card, which is been further canceled.But till today the money has not been refunded yet.so in this connection i am giving all three tickets details. kindly follow it
transition id pnr no amount
[protected] [protected] 570
[protected] [protected] 969
[protected] [protected] 1850

Refund of money:

I have booked my ticket from Tirupati(TPTY) to Hospet jn(HPT) on Date:-12.10.2012. my TDR reference no:-ekt[protected]. But till date the money has not been refunded yet.

i was booking e-ticket on my irctc id ie: sexybillu
but due some problem my transaction was made which read :[protected] on my account showing settlement requested and i got a sms on my mobile from the bank stating deduction of money from my account with txn#[protected] how would i get my money back
my sbi account no. is [protected]
PLZ REFUND MY MONEY

I have booked ticket on 27/03/2013 from Thrissur to Chennai train No.12696 vide Transaction ID No. [protected] Rs. 955/- at SBT Which has been failed and later found that the payment has been refunded to my account . But no refund has been get from the Bank . Please Check the same.

I have booked e ticket dated 20 Dec 2013 PNR no [protected] my ticket not confirmed before my journey start, now my money not credited

The transaction status displays of the money of both my transaction being Refunded which in its entirety is not being Credited to my Account. I request To please settle the issue and refund the required set of money.

Respected Sir,
Through this mail i want to say that i am trying to book one sleeper seat in Allhabad - jaipur express . But unfortunately whole transaction processing was not completed but an amount of Rs. 442.49 has been deducted from my account .Trasaction no. for the process is[protected]. So, please refund it back in my account .I'll be very thankful to you.

Regards,
Manish Pandey

I have done the transaction on 03 oct and 05 oct vide transaction number[protected] and[protected] respectively for Rs. 242.48 and Rs. 457.48/- the same was failed and amount is not revesed to my account. please do the needful. Thanks.

Sir I have cancel my ticket no [protected] on 31 Oct . But my money is not credit in my account till date

I tried to book 2 tickets from kolkatta to bhadrak in jansatabdi express for 13th January 2015. Due to net problem error occurred .ticket couldn't book .but amount has been deductded from my bank accoucount.I have booked from my irctc mobile aap from [protected]@gmail.com acccount. Here i m sending the msg i got from my sbi accccount.
Thank you for using your SBI Debit Card 459XXX5611 for a purchase worth Rs332.49 on POS 2001 at IRCTC txn#[protected].
My bank account no is SBI [protected].kindlykindly refund my money.

Sir,


I tried twice to book tickets for myself from Sealdah to New Jalpaiguri Station by Darjeeling Mail on 13.01.2015 in IInd Class Sleeper through RuPay (State Bank of India, Southern Avenue Branch, Kolkata Debit Card), date of journey being 16.02.2015. But both the times the ticket was not booked despite the fact that the amount was transferred to IRCTC as is evident from the fact that the amount of Rs. 372.49 and Rs.372.48 has been debited from my SBI Savings A/C under transactions no.[protected] and[protected] at 02:06:15 PM and 02:12:05 PM by State Bank of India, Southern Avenue Branch.

I would therefore request to kindly refund the amount of Rs.372.49+ Rs.372.48 ie.Rs.744.97 back to my Account in State Bank of India, Southern Avenue Branch at the earliest. Hoping for an early action from your end.

Thanking you,

Yours sincerely,

Doji Doma Sherpa

i sangram kumar patra booked a ticket from psa to bls.In transection Rs302 had been transfered from my sbi account.But ticket message will not come.In irctc page it is show that money is not received from bank.So what can i do sir pls say.

On 6th January 2015, I booked a ticket for new Delhi to Gaya. Transition was failed and ticket was also not confirmed but money deducted from my account. I informed IRCTC regarding this but till no action taken. They Simply mail that your complaint is mailed to concern department.

Respected Sir,
I, Partha Ghosal, want to inform you that my PNR no. [protected]. I launched a complain but did not get any feedback or returned any amount from IRCTC.. i sent some mails in this regard but sorry to say that my complain is not solved till date.please take necessary action in this regard. Details are enclosed here...
TDR Entry Confirmation Page

PNR Number: [protected] Transaction ID: [protected]
Reference No. ekt[protected] TDR Status: TDR Entered
Reason: Party Partially Confirmed
/Waitlisted And Waitliste
d Passengers Did Not Travel.

The IRCTC has deactivated my account by saying i did suspecious and tempering on IRCTC site but i didnt do anything like that.
There is money in E-wallet on IRCTC but they are not refunding my money.
So please help me.

hi,
yesterday I was trying to book a tatkal ticket. but server was to slow. at that time my transaction was completed but no ticket was booked against this transaction. my IRCTC transaction Id is [protected]-IRCTC_NEW. I want refund of my money.
and another thing is, tatkal ticket booking through internet has become impossible.between 10 am to 10:05 am the site becomes unreachable. please look into my problem.

On 8june 15 at 10:00hrs i was booking the ticket from hyderabad to new delhi bt regervation failed bt money debit from my sbi account .trancation id is [protected] .kindly refund my money

my pnr no-[protected], train no-12150 was cancelled on 17 june.I filed the tdr on the same day 17 june for refund of money and my cancellation id was-[protected].But now TDR STATUS IS -TDR Repudiate.its showing false reason.
I have also mailed on [protected]@gmail.com and [protected]@irctc.co.in and [protected]@irctc.com.But i am not getting any satisfactory response from their side.please help me to get my refund back.

pnr no [protected] train no 12137 punjab mail from new delhi to fzr cantt transaction id [protected] dated 20 th june 2015 the train was cancelled but we have not received money till date you are hereby requested to please check it and refund our money at earliest

pnr no [protected] train no 12137 punjab mail from new delhi to fzr cantt transaction id [protected] dated 20 th june 2015 the train was cancelled but we have not received money till date you are hereby requested to please check it and refund our money at earliest

mis password

Dear sir, please re send my password., my user id vijay7503 my email id. [protected]@gmail.com Mob. [protected]

unable to book eticket in my loginid

Dear Sir, i am using the irctc online reservation for past 7 -8 yrs.when i went for booking at 8am today unable to book eticket in my login-id.why irctc is creating troubles and nuisance to public when sytem was going smoothly.

online transaction while booking ticket

i have lost Rs 2300 on account of a faulty transaction on 8th august 2014 while booking a ticket. transaction number [protected]IGX8957716

Deactivation of IRCTC account

I want to deactivate my IRCTC account User name yc.[protected]@gmail.com and mobile no [protected]. Kindly deactivate my account.

FORGOT PASSWORD AND HINT QUESTION ANSWER

Sir my user ID mdhillirao. my mobile No.[protected]. my email [protected]@gmail.com please reset my password. kindly advise me how to get the password to enter into irctc website.

I am very sorry to say that I had a ticket from Kolkata (Koaa) to Allahabad(Ald) on 22th june . When i had purchased my E ticket at that time my status was waiting . It was in waiting till departure of train from kolkata . So , i had talked to concern T.T & found that due to waiting status my ticket got cancelled . My PNR NO was
[protected]
My Transaction no was [protected]
Please help me in order to refund my money.

Thanks & With regards
Gyanendra Tiwari

I have done my ticket today for nzm to kota jn for 7/5/2011 but unfurtunetely sbi payment gateway cut 240 Rs from my account & insted of showing confirmmation the webside shows "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ "thats why i am not getting my ticket yet so plz refund my money

Respected sir
As i had book the ticket on 14.08.2011. But the ticket is not reserved. They had taken the money from my account. kindly refund the money to in my account

IRCTC REFUND MONEY .
REGARDS
PANKAJ
RAILWAY I.D - INDEL0300016LM

DEAR SIR,I BOOKED MY RLY E- TICKET FROM HYDERABAD TO KATPADI ON 14/07/2012.IT WAS WAITING, WHEN CHART WAS PREPARED IT WAS STILL WAITING SO PL. MY AMOUNT SHOULD BE REFUND,



DETAILS ;NAME;MURLIDHAR YADAV
AGE;40
PNR;[protected]

i have not got the refund amount from IRCTC , i had booked the ticket on 4 aug 2012 ,
the amount has not been credited to my account still now, i have contacted the bankers several times
they say the have not got any any refund



PNR Number [protected] Transaction Id [protected]

Payment Option axisvbvpg



RFND AMT STATUS SETTLEMENTID RECEIPT NUMBER ACTUAL REFUND DATE

1470.00 Refunded 6079197 [protected] 08-aug-2012 09:33:31 AM

sir,

i am k.lokesh i have booked my tickets through irctc online registration they have completed payment but did'nt gave pnr no. please give me the answerr

i was purchase on line ticket from IRCTC from mumbai to delhi. due to my problem i was cancelled my ticket but irctc did not refund ticket fair to my account. please instruct irctc to refund my ticket to my account

i booked a ticket on 05/06/2014 rs 1027 date of journey 19/06/2014 and cancelled ticket but not refund money please refund money my ticket detail pnr no [protected] transaction id [protected] train no/name 22214/duronto express please refund my money

today on[protected]...i tried to book 2 tickets from durg to gwalior in 3 tier ac.and the amount of ticket has been deducted from my account but i got no ticket...so plez...refund my money as soon as possible...

i tried to do train tickets from durg to gwalior ftom irctc rs. 3303 for 3 tier ac...and i got no ticket...nd my account is deducted from rs 3303...so plezz refund my money back..as soon as possible...

please refund my money...as soon as possible...

I have booked ticket from Secunderabad to Rajahmundry for the journey on 7/01/2015 through IRCTC.The ticket was not booked but the amount debited.The txn no is [protected].

Regards
Jagadeesh kumar

I booked a ticket for new delhi from allahabad by prayag raj of 18.02.2015. The ticket was booked on 31.01.2015. The transaction ID is[protected]. Surprisingly, no PNR no. was issued & ticket status was showing Not Booked but the amount of Rs. 772.49. the was deducted from my account. The amount was deducted from my state bank of India, Shaktinagar Branch A/c through my debit card.. Pl take action & refund the amount in my account

HI, I AM ANIL M/NO [protected] DATE 20/01/2015 I TRIED TO BOOK RESERVATION TICKET THROUGH ON IRCTC (PREMIUM TATAKAL ) MY RESERVATION CHARGES 2018/- RUPEES DETUCTED FM MY ACCOUNT BUT NOT GET RESERVATION TICKET FM IRCTC WEBSITE PLEASE REFUND THE MONEY TO MY BANK ACCOUNT (MY TRANSACTION REF NO[protected] MY irctc ID baby1383

THANKS

I am cancelled ticket to 3th april and came to my massage in my mobile number of refund your money in your account but not refund the money in my account and not show in my account money...plese help IRCTC
IRCTC my user id-shujyo143

I was book a ticket from Dildar Nagar to Tundala Jn., Dated:30/04/2015
Train No.-22405, Train Name-Bhagalpur Garib Rath
But i was not travel in this train because this train somthing 7 hours late
and after 1 month irctc not refund my money and when i send a mail he always reply that when zonal railway refund money then i created your money in your account

IRCTC — Ticket not delivered - amount deducted

I was trying to book a I Ticket with IRCTC Website , while booking after making the payment using by HDFC Netbanking option, the web browser did not get redirected to IRCTC portal, so i did not get any confirmation regarding the booked ticket. However if i see the booking history, it says no history found.

So i am not sure whether the ticket is being booked or not as i do not have any reference number, neither the ticket got delivered to my registered address .
Still the amount has been deducted from my HDFC Bank account

Booking date: 05/10/2010
IRCTC Log In ID used: SADINENI_V
Name: Venkat sadineni
Registered Email ID: [protected]@ymail.com
Train Number: 1019/KONARK EXPRESS
Date Of Journey: 07/10/2010
From: PUNE(PUNE)
To: BEGUMPET(BMT)
No Of passenger: 01
Ticket type : TATKAL
Bank account used : HDFC
Amount: INR 313 +11 service tax = 341

hello,
i tried to book a tathkal ticket for train prashanthi express from bangalore city to eluru town..after entering the bank details of andhra bank i got as "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ didnt get any ticket generated..the amount was debited...

please respond me how i can get back my money to my bank account..

thank you,
harikrishna.v
[protected]

Sir
I have a customer of IRCTC in everyday booked a ticket by online. My complaint is past failure transfer amount is not refunded or not generated in my account. My fully transfer in the SBI gateway, account No: [protected]. this following
details for your reference
Settlement failed amount:
Transaction ID: [protected] - Refund amount is RS 310
Transaction ID: [protected] - Refund amount is RS 610
Transaction ID: [protected] - Refund amount is RS 385
Transaction ID: [protected] - Refund amount is RS 385
the above transaction failed amount is refunded in my account
please respond me how i can get back my money to my bank account..

Thanking you

Yours
M.Shunmuga Priyan
Research scholar
Anna University
Chennai-25
Mob: [protected]

Indian Railways — ticket not generated money debited

I booked a 2 ac ticket from mumbai to delhi at 11 30 today thru net banking .the money got debited from my account and ticket or pnr not generated .web page expired and re login also not hapenning.pl help

SIR,
I AM AN REGISTERED USER OF IRCTC AS Zahir4U, I USED TO BOOK ONLINE RAIL TICKET THROUGH IRCTC USING MY SBI ATM CUM DEBIT CARD.BUT ON 18TH MAY 2009 I WAS BOOKING E-TICKET USING MY SBI CARD(RS.2383)WITH TWO TRANSACTIONS, BUT TICKET NOT CAME NOT EVEN ITS SHOWING FAILED TRANSACTION ON IRCTC' WEB SITE BUT MONEY HAVE BEEN DEDUCTED FROM MY ACCOUNT.I ALSO LIKE TO MENTION THE TRANSACTION ID'S ( [protected], [protected], [protected] ).I ALSO CALLED THE IRCTC'S CUSTOMER CARE TO GET THE DETAILS OF SUCH ID'S.BUT THEY SAID BETTER TO SEND AN MAIL, I ALSO SEND AN MAIL, BUT THE REPLY IS NOT UNDERSTANDABLE BY ME.SO I THOUGHT ITS BETTER TO INFORM CONSUMER FORUM.SO SIR ITS A REQUEST PLEASE LOOK AFTER MY MATTER AND TAKE AN APPROPRIATE ACTION TO IT.
I AM FROM WEST BENGAL, JALPAIGURI.MY MOB:[protected].

Without any information, train diverted his root on 18/05/09 from phulera Station instead of Gandhi Nagar Station. I am having the written note from station master with his stamp
I filed tdr on 25/05/09 of PNR no- [protected]. Admin has been approved my amount but still i am
waiting for the same. I marked mail on [protected]@irctc.co.in for refunding my amont.

Revert from TDR Process

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 27.05.09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 04.09.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account.

I received revert from tdr process on 05/09/09 but still amount is not credited to credit card company.

my contact no- [protected]

Dear sir
>
>
> i have booked e ticket and cancelled e-ticket due to train is running late
> by more than 3 hours.i have filed TDR against E-Ticket PNR No: [protected]
> and TDR Reference number.ekt[protected] and i have got refunded amount
> of Rs 1552-/( 50% of ticket value) only. Actually as per railway rules if
> train is more than 3 hours late the refund amount should be full value of
> ticket of Rs 3104/-..After more than three month money not refunded Kindly
> verify my ticket get me my balance amount.
>
> thanking you
> your's sincerely
> Sushil Kumar
>
>
> Transaction Details
> PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
> Booked On:[protected] Class: 3A Internet Service Charge: Rs 20.00
> Date Of Journey: 10/01/2011 Railway Zone:NR IRCTC Bank:ICICIBANK
> Total: Rs 3124.00 Train No: 14673 Ticket Charge: Rs 3104.00
> From Station: GORAKHPUR JN(GKP)Quota: General To Station: DELHI(DLI)
> IRCTC Zone: IRCTC
>
> Ticket Details
> SN Name Age Sex Coach Seat Res-Status
> 1 Sunil kumar 26 Male 0000/ booked
> 2 Nandlal Prasad 52 male 0000/ booked
> 3 Nathu prasad 40 Male 0000/ booked
> 4 Sujit kumar 20 Male 0000/ booked
> TDR Details
> Reason For TDR: Train Late More Than Three Hou
> rs And Passenger Not Travelled
> . TDR Status: EDR APPROVED Reference No: ekt[protected]
> TDR Zone: NR TDR Filing Date: 11-ja-2011
>
> Refund Details
> Refund Status: Sent for refund Refund Date: 17-jan-2011 Refund Amount:
> Rs.1552.00 Remarks: No remark

My name is Kunal Shinde and i made transaction on 02/06/2011 for my railway reservation ticket from Delhi to mumbai, but suddenly due to some technical problem it is failed and i didn't received any ticket. so please refund my money into my account

Details :

IRCTC ID- ravi0318 (from this account i made booking)
HDFC Account No:-[protected]
HDFC Net ID:- 35757889

Dear sir,

I have booked 5 tickets from madgaon to calicut for 23rd of june on 13th june using the online reservation service of irctc. But when i tried to make the payment it is said that the transaction is not possible. I didnt get any pnr number and a sum of Rs.1430/- was debited from my account on 13th june.
my sbi account number :[protected]
my sbi card number :[protected]
when i enquired in the railway office the ticket booking has not been registered and directed me to register a complaint in the respective site.
kindly take this into consideration and please refund the above amount that has been debited from my account as soon as possible.

Yours faithfully,
M.K. VISHNU
ph. no. : [protected]

Sir, I am done 05 seats for irctc online reservation to my irctc acount sam_chitte, to 04 jul 11, i will be pay money from my SBI Debit Card of Rs. 3596 from Jammu tawi to Didingul Jn. but some internet connection will be fault that time. so my reservation ticket is not get. then i call to costomer care that replies complaint to irctc. so pl 10 day held but no refund money in my acount so pl request to action on my complaints.

Myself, Dr Deepti Vimal with log in user name as deepswap78 had applied for TDR.I had my journey from Sevagram to Secunderabad dated 2nd July 2010 under Tatkal quota in Train Patna - Secunderabad Express, 12792.My PNR number is [protected].Train was late for more than three hours so i had to cancel my trip and therefore i didnt travelled and had applied for TDR.The scheduled time of arrival at Sevagram station is 12:56 pm and i had applied for TDR at around 4:10 pm.Train came after 4:30 pm.
My reference number is ekt[protected].Now my TDR status says CCM Regretted.Does this mean my money is now not refundable?Why is it so if my train was late for more than 3 hrs? I am eligible for the refund of money.

respected sir,
i have made a reservation on 14th august in tatkal kota,and cancelled it on the same date.The amount which was mean to be refunded(rs 774/-) had not yet been refunded.kindly please look after it and heip me.pnr number is:[protected],ticket was made on the name of nikita shrivastvava.
thank you

No Refund For Tatkal Reservations See To Rules & Regulations

You will get the money in another 1 week. It takes time to process refund by the bank. First ask others about the issue rather than getting impatient about money not refunded. Be at peace.

Hello,

I have booked my railway ticket with Username: reddy_L and i recently cancelled that ticket i.e., on 31-08-12 and finally when i see on website on 02-09-12,it shows money is refunded on 02-09-12 but actually till now 06-09-12 ,my money is not refunded into my account.

My following details as follows:PNR No:[protected], Transaction Id:[protected], RECEIPT NUMBER:[protected]

So please follow this post and take some necessary action against them.

With Regards,
Sampath Reddy.

sir my pnr no [protected] and another pnr n0-[protected] date of journey[protected]
train did not come on station. why my money is not refunded???????????

hello i am ratnesh .
i booked one ticket from chennai to Titlagarh via dhanbad express on 8th of april, 2013. but unfortunately i had to cancel the ticket on 29th because my exam have been preponed.
its showing that the money has been refunded to the account on 3rd may itself, but its not been refunded actually.
i need the money as soon as possible.so please check the details soon, and contact me if further details are required.
contact no- [protected]
pnr number of the ticket-[protected]

dear sir

I had 2 tickets of same name on sam date in same train

Ticket1 pnr----[protected] Pratik Maheska 16yrs 3ac bgp to mgs date---10/5/13 from BGP Express

ticket2 pnr---[protected] Pratik Maheska 16yrs sleeper bgp to mgs date---10/5/13 from BGP Express



as after the chart preparation ticket1 got confirm and upgraded to 2ac, i filed the tdr of ticket2 as passenger has not travelled.

how one travell on two tickets at the same time

my money should be returned as fast as possible

Thanking you

Bijay kumar Maheska

Advocate

i booked a ticket from sambalpur (odisha) to new delhi in train with no 18507 which i cancelled on 08-JUL-2013 now the status is that the amount is refunded on 10-JUL-2013...but the amount is not refunded to my account till date....my pnr no is [protected] trnsaction id [protected] pls help me get my money as soon as possible..my id is"[protected]@gmail.com" thank you!!!

I had booked a train ticket for me and my friend for train no 12805 JANMABHOOMI EXP VSKP to SC which is boarded on 15/09/2013.through online in irctc website.when the chart is prepared we had a waiting list of 8 and 9 .when we consulted the TT about the matter he said that we had not been alloted the seat and also ticket is not valid for travelling in general . he said that the money will be refunded back as it is booked through online.so we rushed to the ticket counter and brought another ticket.when we checked the status of our refundable amount it shows that there are no refund available .

I had booked a ticket from IRCTC (PNR No:[protected]) using which i was supposed to travel from Cuttack to Bangalore on 16th Oct. On that very day the train was running late by more than 7 hrs. So i had to cancel my journey.
In order to cancel my ticket i had to file TDR in the IRCTC website. So i called the Customer Care Executive of IRCTC inquiring of how and at what time i should file TDR against my ticket. A lady had picked up the call and she told me that as the train is running 7 hrs late so you can file the TDR anytime within that delayed time and i did the same.
On 4th Nov i received a mail from IRCTC stating that my request has been regretted and the reason being "TDR was filed beyond the prescribed time limit".
I replied them saying that IRCTC is sole responsible for my regression of refund since i had done what their Customer Care Representative had advised me to do. I had asked them for more investigation into this matter as i cannot let my money go for not travelling. But till now i haven't got any response from them. Even after sending reminder mail they are ignoring me and trying to hide from me.

Dear Sir/Madam,

Against my TDR request no - less amount have been refunded. Entire Rs.1455.00 should have been refunded but only Rs.480.00 has been refunded.

According to the new TDR rules 100% of the amount had to be refunded as the train was late by more than 3 hours and passenger has not traveled. The train was late by more than 3 hours that day.

Please do the needful.

Details are as below:

IRCTC Zone: Chief Commercial Manager Refund, North Western Railways Jaipur
Reference No: ekt[protected]
PNR Number: [protected]
Ticket Type: eticket
Transaction ID: [protected]
TDR Filing Date: 16-Jan-2014

Thanks
Abhilash
singhvi.[protected]@gmail.com

i have cancelled a ticket and the money has not been refunded

Cancelled Date: 07-FEB-2014
Refund Amount: Rs 1635.0
Receipt Number: S4883098/158/RCTC02014
Refund Date: 10-FEB-2014

its showing that it has been rfunded but the money has not been credited in my account.

my mobile no. is [protected]
my email is [protected]@gmail.com

Dear Sir/Mam,
We travelled from lalkuan to new delhi on 29th june 2014 in train number 02039/LKU NDLS AC SPL with PNR number [protected]. we had e-ticket which was partially confirmed i.e. confirmed for 2 and waiting for 2. As in waiting passesngers are not allowed to travel in e-tickect, only 2 o[censored]s with confirmed seats travelled. On boarding we requested TC for a non travel certificate for other 2 members he denied and said that they do not have any such certificate and he will not be able to provide us anything. We requested him number of times on which he said that the money will automatically be refunded and they do not provide with any certificate. We also filed TDR that very day with registration number DNR050714W05441. We called IRCTC and reported the matter as we have faced this issue earlier also and they said they will take it further to indian railways, But On 4th we received a TDR repudiate mail. What can one do when TC himself is not providing with the certificate and bluntly refuses on demanding non travel certificate for waitlist passengers. Please help.

Dear irctc, on[protected] my ticket was not booked in tatkal but money was debited from my account.
transaction id.[protected]..train no.12295 from chennai cent. to patna jn. please try to refund as soon as possible..email id . [protected]@gmail.com

Sir
I am a registered user of IRCTC. I cancelled one ticket but the amount not refunded. Details of cancellation is as follows:
Cancelled Transaction Details


Transaction ID: [protected]
PNR No: [protected]
Train No./ Train Name 12006 / KALKA SHTBDI


Date of Journey: 22-Oct-2014
Date Of Boarding: 22-Oct-2014

Class: EXECUTIVE CLASS (EC)


From: KALKA (KLK)
To: NEW DELHI (NDLS)
Boarding: KALKA (KLK)


Resv Upto: NEW DELHI (NDLS)
Quota: GENERAL (GN)
Date of Cancellation: 19-Oct-2014 18:21:46 HRS


Ticket Type: E-Ticket

Cancellation ID: [protected]

Cancelled19-Oct-2014 18:21:46 HRS


I need your help

Dear Sir
I am a registered user of IRCTC. I cancelled a ticket but its amount was not returned. Please find the details of the cancelled ticket.
Cancelled Transaction Details


Transaction ID: [protected]
PNR No: [protected]
Train No./ Train Name 12006 / KALKA SHTBDI


Date of Journey: 22-Oct-2014
Date Of Boarding: 22-Oct-2014

Class: EXECUTIVE CLASS (EC)


From: KALKA (KLK)
To: NEW DELHI (NDLS)
Boarding: KALKA (KLK)


Resv Upto: NEW DELHI (NDLS)
Quota: GENERAL (GN)
Date of Cancellation: 19-Oct-2014 18:21:46 HRS


Ticket Type: E-Ticket

Cancellation ID: [protected]


Passenger Details
SNoNameAgeGenderStatusCancellation Date1U PAL49MaleCancelled19-Oct-2014 18:21:46 HRS2B SINHA47MaleCancelled19-Oct-2014 18:21:46 HRS3G MUKHERJEE45MaleCancelled19-Oct-2014 18:21:46 HRS

Please help me get my refund.


Dr. Goutam Mukherjee
Associate Professor
M: [protected]
Kolkata

From: learner.[protected]@hotmail.com
To: [protected]@irctc.co.in; [protected]@irctc.co.in
Subject: TDR not refunded file the case again
Date: Mon, 17 Mar 2014 21:15:49 +0530

My money has not been refunded, why is irctc or rail department doing this kind of misbehaviour to me. Case is crystal clear and still im not getting my amount back...Please forward this case to your concerned authoroties and refund my money at the earliest, now this has been the height of toleranace for me...I will defenately take the action against this if not resolved early..
Ph-[protected]
PNR No:[protected]


From: learner.[protected]@hotmail.com
To: [protected]@irctc.co.in
Subject: Consumer Forum Court case
Date: Wed, 13 Nov 2013 16:21:44 +0530

Ph-[protected]
PNR No:[protected]
From: learner.[protected]@hotmail.com
To: [protected]@irctc.co.in
Subject: RE: Email From IRCTC
Date: Thu, 1 Aug 2013 19:22:28 +0530

I have also mailed to courier department of IRCTC but no reply was given, I am attaching screenshot of email as a proof that no Ticket was delivered to me.

Dear Rakesh Kumar Tondon,

I am sending this mail to you, because how IRCTC people working and not taking care of customer and no one care of customers money.

I hope you will care of issue.

Please check my all mail before this mail all correspondent with IRCTC and Overnight Express


Thanking You,

Prakash Rasal


I am Prakash Rasal regular customer of IRCTC, I Have booked my session ticket on 11 September 2014, as per IRCTC ticket will delivered within 36hrs. and my session ticket is valid form 15 September 2014 (I have attached the screen shot of ticket below) I have called overnight courier services on [protected] they confirm my address and said we are close on every saturday and sunday (13-14 September 2014) I told i have booked ticket on 11 September 2014 they said me we got late ticket from IRCTC today (Monday 15 Sept 2014) from IRCTC but overnight courier web site shows status In-Transit : Out For Delivery at MUMBAI Saturday, September 13, 2014, (Screen shot attached) overnight courier told me you will get ticket today or tomorrow (15 or 16 Sept 2014) but the have not delivered monday I have called 2-3 times to overnight courier finally i have taken 2days windows ticket Virar to Churchagate and 17 September I have booked the new session ticket from windows.

Today date 19 September 2014 courier person come my door 8:30am to delivered the session ticket i have not accepted ticket I told him please return this ticket IRCTC.


What is the my loss?

1) I have paid Rs. 865 and i can't get ticket on time,
2) 2 Days Virar to Churchgate ticket purchased with log Q
3) After waiting 5 days I have purchased new session ticket

What I need?


Refund my money Rs. 865 from

I don't want to deal with overnight courier services,

Please let me know refund status asap;


Thanking You,

Prakash Rasal
Mo. [protected]

Hi Sir,


I have written 20 mails to [protected]@irctc.com. Still I have not received my refunded amount. They simply reply saying that issue has been forwarded to the concerned department.

Dear Sir,
I have cancelled 2 tickets against which I yet not received the refund amount of Rs.430(approx). Following are the details:
Name - P ALOK, Age-21,
PNR No Transaction id Train Name and No

[protected] [protected] 12704/FALAKNUMA EXPRESS
[protected] [protected] 13071/HWH JMP EXPRESS

I had booked 3 tickets for 29th May 2015 from Kolkata to Hyderabad .My transaction id:[protected]. PNR number:[protected], Train name:Faluknuma, time: 7:25am, Train no:12703, date of journey:29th May 2015, from HWH TO SC. My one ticket was RAC 15 and the other two tickets were on waitlist one and two. As I did not get confirmed tickets I cancelled my tickets at 8 am on 29th May.2015. I registered TDR. My status now shows CR Registered. I still have not received my money. I would like to know in how many days will I receive my amount.

NOT RECEIVED REFUND

PNR NO-[protected] ID-[protected]

Password automatically appears

When I attempt to type the User ID, the Password is automatically appears without typing my secret password by default, which is to be stopped. Please suggest the procedure to rectify. PSN MURTY [protected] [protected]@yahoo.com

regarding recovery of account

Dear sir, I am not able to recover my old password.so help me to recover my password. Email id is [protected]@gmail.com phone no.[protected] username:Dhavalllll

activation link

Ihavatioe thecesfully ragisterd on irctc But activation [protected]@gmail.com

ticket booked but it is not showing in irctc booked ticket history

Recently I booked 3-4 tickets they all are not showing in my booked history, as I want to cancel this e-ticket dated 21 June 2014 with PNR no - [protected] train no 12823, please cancel this ticket sir and refund my money

my user id has been deactivated

My irctc acount has been de activate plz tell how to activate

I have an IRCTC account which is locked second time.
When i tried to reset the password through forget password link, it asks User id, question and Answer. I provided all the details and it throws an error "Answer is Incorrect". This happend second time and both the times i tried to login through the actual password.
I waited for a week and there was no response from IRCTC customer care. I called them up on 24 Hrs. Customer Support at[protected] and it took about 12 calls to make them understand about the issue. When ever i called up the customer support the person attnding the call will redirect me to someone else after listening to my detail and again i need to explain whole story, inshort that was waste of time and money.
I sent an email at [protected]@irctc.co.in also submit at http://www.consumercourt.in/railways/14030-irctc-login.html and got an automated email as Ticket Confirmation for the request.
IRCTC should hire service and satisfaction oriented support executives so that it a common man has no pain of wasting time and money.

I have paid Fare by my SBI devit card but i have not received my I ticket and i have get some message that is "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄

My transaction id is [protected]
Train No: 2401
Date Of Journey: 04-Dec-2010
From Station: (PNBE)
To Station: (NDLS)
Total Fare: Rs 720.00

So please help for how i get my i ticket or Balance

sir,i tried to book railway reservation tickets through IRCTC e-ticketing facility on 29th of jan 2011 during the booking process due to network failures my transaction could not succeed and reservation was not done . when i checked my account on 29th of jan 2011 balance is showing less amount by Rs 790 . I request you to kindly in to the issue and credit back my amount to my account .
card details:
card no.[protected]
branch : SBI , Maharajur Ghaziabad u

Today (21/02/2012) I have done an online transaction to purchase a ticket on all KRBA EXPRESS froM visakapatnam to raipur on 22/02/2012 .I Unfortunately after the payment was made through sbi debit card payment, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

Expecting a reply as soon as possible.

Thanking u,
lavanya,
call me [protected]

IRCTC — RAILWAY TICKET NOT GENERATED

TODAY (30/11/2012) I BOOKED TICKET FROM LTT(MUMBAI) TO HAZARIBAGROAD(HZD) THEN I THIS TYPE OF PROMPT WILL OCCURED "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ .AND TICKET NEITHER BE CREATED.......

bs — unable to open id

i m unable to open my id. pls do the needfull asap
my id is '' johora''
my no is [protected]

IRCTC — unable to open my account

I am not able to open my account at the irctc.My ID is rklverma and my pass word is aruna60. I want to cancel few of my tickets which are in my account and I dont have there PNR numbers also. Please help.
Dr P K Verma
[protected]@yahoo.com

After cancillation my ticket not refunded my money till dated.I have purched tkt Pune to delhi worth 1072/- rs for 2 persons on 17th Feb and I have received sms for cacilation my ticket and refunded money but still I have not get in my account.Please help me because I have informed to my bank Standard Charted Bank for this but they also still not replied.Please help me sir.

Sajal Bhardwaj

Dear Sir,

I am not able to login to IRCTC website for booking ticket. My user id is - vicky8757 and my Registered Mobile Number is [protected]. I have been typing the correct user ID and Password, however it is telling INVALID User Name or Password. Kindly reset the password. Kindly do the needful.This is the first time I am facing problem.

My email id is vicky.[protected]@yahoo.com

Regards
vicky jangid

website of tourism of maharashtra — email address of this site is not working

Maharashtra governments tourism website is www.maharashtratourism.gov.in and when i tried to send email on there email address [protected]@maharashtratourism.gov.in of MTDC's REGISTERED OFFICE at mumbai.so that was failed so if that email is not working why they have given at there website contact option. i wanted to ask them about vacancy and carrer in MTDC because in this section also they have not provided any information. hope you will help me out.

IRCTC — refund not received till now

Sir/Mam
I cancelled my 2 tickets from irctc(user id - ankur_g90) - 3 days before and yesterday....
and till now i haven't recieved my refund money back...
PNR no. of the tickets cancelled are-
1. [protected]
2. [protected]

Also, more money has been deducted from my pnb acc.(user id-AQK004557) during last reservations from irctc....

I hope u will check for the same and solve it.

IRCTC — Refund of Cancelled Tickets Not Received - IRCTC

Details of the Conversation on Phone with IRCTC Official

26/05/2010 Time : 11:10 AM
Had A Talk on Phone No.[protected] and told The official who was on the line the complete Scenario related to the Refund Status, but before I Could finish the talk the phone line was disconnected. I think It was a female voice and I think that she told me was that it normally takes 3-4 working days for the amount to be credited back in the account. So lets wait for another 3-4 working days. Meanwhile continously trying but Customer Care is always busy.

26/05/2010 Time : 11:40 AM
Again Had A Talk With IRCTC Official (Neetu), told her the full scenario and the problem, first of all she was not ready to accept the blunder related to Failed Transaction, but when I told her that It has happened she told me send me the details of the transaction. I told her that already I have sent the email with all the related details. Again now I will send her all attachments for making everything clear.

Below is the copy of the email that I have already sent to IRCTC

Note: Pls Find the attached Files which were requried by the IRCTC Official (Neetu) as per the telcom with her dated 26/05/2010 11:40AM.

My userid (irctc.co.in) is : rizaameen

Also Pls guide as to what actually is to be done for getting the refund back ASAP. Looking forward for early co-operation in this regard.

1. IRCTC-Complaint Booking Ticket No. 1132350
2. IRCTC-Complaint Booking Ticket No. 1132424

Dear Sir/Madam,
This is to inform you that I had booked two tickets through irctc.co.in. Details related to the same are furnished below. Now the Problem is that due to un avoidable circumstances I had to cancel the tickets. Today i.e. 25/05/2010 I Cancelled the Tickets through the same website of irctc.co.in. Just wanted to confirm by when the amount will be credited to my account. For Your info I had Booked the Tickets using my ICICI Credit Card. Details Related to the Complete Transaction is given below.
Booking Status
Transaction ID PNR Number From To Date Of Journey Reservation Status Date of Booking
[protected] [protected] CSTM NGP 29/05/2010 Delivered 19/04/2010
[protected] [protected] NGP CSTM 27/05/2010 Delivered 19/04/2010

Cancellation Status
Transaction ID PNR Number From To Total Amount Refund Amount Cancelled On Type of Ticket
[protected] [protected] CSTM NGP 979 909 25/05/2010 eticket
[protected] [protected] NGP CSTM 656 606 25/05/2010 eticket

Till Here everything if fine but when I go in the Refund Status - Cancelled Tickets Section of The Website It Says "No Cancellation Ticket Detail" And When I check the Refund Status - Failed Transactions It shows two transactions

S No. Transaction ID Pay Status Reservation Status Total Amount Bank
[protected] Settlement Failed Not Booked Rs 254 ICICIBANK
[protected] Settlement Failed Not Booked Rs 515 ICashCard

When I Click on the Above Transactions ID's The Detail that it shows is totally different i.e. It is not related to the travel details for which the tickets were booked and then cancelled. It is altogether a different transaction which is displayed there. Pls. check the failed transactions how it is reflecting over there, because it is creating a confusion. As per the ticket Cancellation info displayed above My Credit Card Account should have been Credited by 909 + 606 Amount Which till now is not been credited. Pls guide me as to when it will be credited. I Know that IRCTC.co.in is a good website but this time sorry to say the expereince was not good. Pls look into the matter urgently. Waiting for your Early response regarding this matter. I am unaware of to whom should I escalate this matter to get the refund. All the options that are available on the website I have tried out and when I got finally got tired I thought that You Will finally help me out in getting my refund as early as possible.

Thanks & Regards
--
Mr.Riza E Rab Ameen
Technical Expert SAP/ERP/CRM (SAP - Techno-Functional Consultant)
+91-[protected]
Prefered Email : [protected]@gmail.com

It takes 3-4 days to refund. Please wait.

Regards,
Arnab Chakraborty
Email - [protected]@gmail.com

IRCTC — CANCELLED TICKET REFUND NOT RECEIVED

I cancelled a ticket on 09 Nov 2012 for train from Kalka to N Delhi, Shatabti Express.
PNR No is [protected] and Transaction ID is [protected].
It is more than a week now, I am yet to receive the refund for my cancellation.
May I request your expertise to resolve the problem. Thanks

I have cancelled on online my both way journey to Jaipur in 12/2015(probably in the 2nd week). I have received my refund of Rs.1330-for return journey from Jaipur to Chennai(vide POS[protected]. But I have not received refund for my onwards journey( Chennai to Jaipur).
The PNR No.[protected]
Transaction ID: [protected]
Train No: 12164
Dt. of Journey:26.12.2015

please do needful for the refund of my cancelled tickets immediately

My IRCTC account has been blocked since 3 months. I have approached IRCTC via Mail/Phone still my issue is not resolved. I have been facing high challenges in arranging railway reservation tickets. Request you to pls look into this matter and do the needful.