Claimed

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

1
Updated: Feb 5, 2026
Complaints 10875
Resolved
1837
Unresolved
9038
Contacts

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Having problems with Indian Railway Catering & Tourism Corporation [IRCTC]?

File a complaint and get it resolved by Indian Railway Catering & Tourism Corporation [IRCTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 495

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Maulik Mehta
from Mulund, Maharashtra
Jun 9, 2012
Report
Copy

IT never works for takal booking.... the site gets hang in from 8 AM..... no matter from where u login or how fast internet connection you use.

This is pure because of agents... railways officials have sold it already..... *&@$*&@$*&@^*&@

Even it says Service not avaualbe few times.....

One of the news channel had bought this up... but now they are paid also... so no more action
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    prudv32
    from Hyderabad, Telangana
    Jun 7, 2012
    Resolved
    Report
    Copy
    Resolved

    Address: Rangareddy, Andhra Pradesh

    Today (07/06/2012) I have done an online transaction to purchase a e-ticket. Unfortunately after the payment was made through ANDHRA BANK, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.

    This is really embarrassing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

    Expecting a reply as soon as possible.
    PRUDVI RAJ,[protected]
    Aug 13, 2020
    Complaint marked as Resolved 

    IRCTC — E Ticket Booking

    Dear Sir/Mam,

    This is Soumitra Ghosh from New Delhi. On 12th March I've tried to book a E-Ticket 2 times for a journey. But after a long time the result is that IRCTC deducted Rs 8000 from my HDFC bank credit card with out booking any ticket. So am totaly hopeless. Please help me in this regards.
    My irctc user id is soumitrag1. I was trying to book ticket from New Delhi to Bhubaneswar twice on New Delhi Puri Express(class- III AC) for three passenger including me.

    PLEASE Help me ASAP.

    Thanks and Regards,

    Soumitra Ghosh
    i booked e ticket on4-9-2009 from GUNTUR TO PALAKKAD IN SABARI EXPRESS,
    in 2ac. rs 891/- collected from my account but ticket not received.pl mail me urgently about my ticket status.
    thank you,
    ayithirao
    hiiiiiii
    Hello, today i was trying to book e-ticket in BIHAR S. KRANTI train number 2566 for[protected] in the name of Rajnish singh but Unfortunately after the payment was made through SBI payment gateway, the error, "https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com... came up without giving me information about the generation of the ticket. However the transaction of money is confirmed by the message on my mobile from bank.
    This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket.
    Online ticket booking using irctc.co.in has become very difficult nowadays due the poor performance & maintenance of its website. It takes hell lot of time while processing.
    No page is getting continued on the first attempt and very often the session gets expired.
    Moreover at the opening of Tatkaal booking, I hardly succeeded. But booking agents are lucky enough with their private logins.

    IRCTC should look into this issue seriously to ease the booking for the public.

    Regards,
    Ganesh
    I am posting this with mere frustration since for last few years I am struggling to book Tatkal tickets from online IRCTC.COM.Whenever in urgency I tried to book the Tatkal services it always shows an error for 2, 3 times while logging in and after that when I log in successfully and ready to buy the ticket it shows WL 20 or more.My question is if there is 72 sleeper seats available for Tatkal within 10 mins, how it comes to WL 20 if atall there is an entry of 6 persons per form the calculation is not satisfactory.I will suggest to close down the online tatkal facility which is really gone out of the hand of common people like us.
    Respected sir,
    I had done an online ticket booking today at 20:50 at the irctc website. I filled all the details of my journey and then i had to do payment using my SBI ATM cum debit card. I entered my pin and card no. and pressed pay button. After processing for a long time, the following message appeared:
    REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...

    I want to know whether my ticket is booked or not. And if booked then what's my transaction no. and PNR no. .
    Please look into the matter at its earliest. Waiting for your positive response.

    Faithfully yours,
    Anurag
    Email:sah.anurag.[protected]@gmail.com
    HELLO
    today(2/09/2012) im booking ticket through irctc online, gchinnari from samalkot junction to secunderabad gowtami express and the payment was made through andhrabank payment gateway via debitcard, the payment was done, but no tiket seeing ''REDIRECT=http;//www.irctc.co.in/cgi-bin/bv60.dll/booking/bankrespons...
    this is really embarrasing situation and irctc is expected to help me at the earliest with the ticket if the payment is already confirmed at their end.If not refund the same amount.
    Expecting a reply as soon as possible.
    THANK AND REGADS
    g chinnari
    [protected]
    Helpful
    Found this helpful?
    8 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SHARMA RAKESH KUMAR
      from Manali, Himachal Pradesh
      Jun 5, 2012
      Resolved
      Report
      Copy
      Resolved

      Address: Bilaspur, Himachal Pradesh

      dear sir, my email id mobile number is ms.[protected]@rediffmail.com and +[protected] respectively,which is already registered with irctc but i,have no Email & mobile verication code/OTP ,in the absence of two verication code ,i am unable to book train ticket.kindly help me.
      Aug 13, 2020
      Complaint marked as Resolved 
      Sep 06, 2014
      asa227727's response
      railway ticket irctc online registretion are verification code on page
      Sep 06, 2014
      asa227727's response
      railway ticket irctc online registretion are verification code on page
      Sep 06, 2014
      asa227727's response
      railway ticket irctc online registretion are verification code on page
      Sep 06, 2014
      asa227727's response
      railway ticket irctc online registretion are verification code on page
      Sep 06, 2014
      asa227727's response
      railway ticket irctc online registretion are verification code on page
      Sep 06, 2014
      asa227727's response
      railway ticket irctc online registretion are verification code on page
      Sep 06, 2014
      asa227727's response
      Jul 14, 2015
      rekhasaraf's response
      Sir I am already registered with IRCTC and was using it recently I have changed my ph no. And changed the same in my profile after that I am unable to login. It is asking for mobile verification code and I have not recd any mobile verification code it asked for one more new no. I gave but no verification code pl arrange to send the mobile verification code to the last no. I have entered or to my email address available in my profile
      Rco178
      Hi 14/11/2012 i was registered in IRCTS Account my email:- [protected]@gmail.com. mobile no :- [protected], system sent me one mail to activate link its showing user name and password i entered correct manner but its shows invalid .

      please tell me how can i get my IRCTS access ?
      Hi 21/09/2013 i was registered in IRCTS Account my email :- antubale.[protected]@gmail .com.mobile no :-[protected], system sent me one verification code i enter correct manner but its shon invalid

      Please tell me how can iget my IRCTS access?
      Hi 21/09/2013 i was registered in IRCTS Account my email :- antubale.[protected]@gmail .com.mobile no :-[protected], system sent me one verification code i enter correct manner but its shon invalid

      Please tell me how can iget my IRCTS access?
      Hi Sir, main ne 21/09/2013 ko IRCTS Account ko Registration kiya tha mera email id :- antubale.[protected]@gmail.com tha. mera mobile me verification number aaya tha lekin mine us ko submit nahi kiya tha, our us ko delight kar diya lekin abhi muje sit access karna hai tho kya kar na hai?
      Plesse veryfi my mobile verlfication code
      Plesse veryfi my mobile verlfication code
      my UserID is JITU280683

      my mobile verification code is Jof509


      [protected]@gmail.com
      please help me sir
      was registered in IRCTS Account my email :-
      [protected]@gmail. com.mobile no :-[protected], system sent me one
      verification code i enter correct manner but its shon invalid

      Please tell me how can iget my IRCTS access?
      My UserID is maha81446
      My mobile verification code is mym719
      Plesse veryfi my mobile verlfication code
      I was registered in IRCTS Account, past 5 years I am using same accnt, my email :- k.[protected]@gmail. com.mobile no :-[protected],
      I changed my password and updated my profile with new mobile number today, after that I am unable to login to my account.

      system sent me one verification code i enter correct manner but its showed invalid

      Please tell me how can I get my IRCTS access?
      dear sir my acount not start.uhelfme./[protected]@gmail.com user id w12345S so heLp me
      my UserID is narayan724

      my mobile verification code is nyv348


      [protected]@gmail.com
      please help me sir
      my username is MANIMUKU98
      Mobile verification code is mih688
      and my email address [protected]@gmail.com
      Please help me sir
      Dear Sir,
      My irctc registration is successfully completed. I also get my mobile verification code through my mobile sms. But I don't get any email from irctc for which I complete mobile verification.
      My email id is "[protected]@gmail.com" & user id is "partha754" & mobile no is "[protected]".

      Sir please check it & send me a email for my mobile verification.
      Dear Sir,
      My irctc registration is successfully completed. I also get my mobile verification code through my mobile sms. But I don't get any email from irctc for which I complete mobile verification.
      My email id is "[protected]@gmail.com" & my user id is "partha754" & my mobile no is "[protected]".

      Sir please check it & send me a email for my mobile verification.
      Dear Sir,
      My irctc registration is successfully completed. I also get my mobile verification code through my mobile sms. But I don't get any email from irctc for which I did't complete mobile verification but i recd mob verification code - rvd692.
      My email id is "[protected]@gmail.com" & my irctc user id is "rksubham72" & my mobile no is "[protected]".

      Sir please check it & send me a email for my mobile verification. with warm regards rk singh
      Dear sir, my irctc registration is successful completed i also get my mobile verification code through my mobile sms.
      Dear sir as I was already created in irctc account email id is [protected]@gmail.com and my mobile no is [protected] verification code as came it will be not submitted . plz help me I am having same email and mobile no in new account.
      Dear Sir,
      My irctc registration is successfully completed. I also get my mobile verification code through my mobile sms. But I don't get any email from irctc for which I did't complete mobile verification but i recd mob verification code - sbn188My email id is "[protected]@gmail.com" & my user id"sureshpcet" & my mobile no is "[protected]".


      Sir please check it & send me a email for my mobile verification. with warm regards rk singh
      Hello,
      I want to change my mobile number in irctc profile. I have updated the mobile number and got the verification code on my mobile but I dont know where to enter the verification code. My email Id is [protected]@yahoo.com
      Please help.
      My user id isAs9939 and mobile no [protected]
      Email ashish.[protected]@gmail.com
      not vailed how to availeble?
      Sir my user nemat099 mobile veryfc cod nuc101 my email address rong crrct email address [protected]@gmail.com please help me
      My registration is complete through irctc..I got my mobile verification but not any mail so cannot login..My email id is [protected]@gmail.com..My userId is Priyavani..My mobile no. is [protected]..
      Please check it and send me an email so that I can login..
      Sir u dont send me my irctc KINGSIR473 user id password soo pls send me the password in my email id [protected]@gmail.com plz m waiting
      Please confirm to me our IRCTC Password.User Id-BMFARIDABA & Mobile verification code is Bgm180.
      Please confirm to me my IRCTC password.My User Id is- BMFARIDABA & Mobile verification code is Bgm180.
      Dear Sir,
      My irctc registration is successfully completed. I also get my mobile verification code through my mobile sms. But I don't get any email from irctc for which I complete mobile verification.
      My email id is "[protected]@gmail.com" & user id is "amanjjp" & mobile no is "[protected]".

      Sir please check it & send me a email for my mobile verification.
      dear, sir i am create irctc account but noy resived password my email id, my email id [protected]@gmail.com
      Dear Sir,


      My irctc registration is successfully completed. I also got my Mobile Verification Code trough my Mobile sms, but I didnt get any
      email from irctc for which I had not completed my mobile verification,


      I have recd my mobile Verification Code - Sgi134


      My email id is rp[protected]@gmail.com & my irctc id is Sharmarona & my mobile no. is [protected].


      Sir Please check it and send me a email for my mobile verification. with warm regards Rp Sharma
      Dear Sir,
      My irctc registration is successfully completed. I also get my mobile verification code through my mobile sms. But I don't get any email from irctc for which I complete mobile verification.
      My email id is "[protected]@gmail.com" & my user id is "SHB112" & my mobile no is "[protected]".
      Dear Sir,
      my irctc registration is successfully completed, . i also get my mobile verification code through my mobile sms.but i dont get any email from irctc for which i complete mobile verification.
      my email id is [protected]@yahoo.com & my user id is vivek12_ & my mobile no. is [protected]
      Dear Sir,
      my irctc registration is successfully completed, . i also get my mobile
      verification code through my mobile sms.but i dont get any email from
      irctc for which i complete mobile verification.
      my email id is [protected]@yahoo.com & my user id is vivek12_ & my mobile no. is [protected]
      Dear Sir,
      my irctc registration is successfully completed, . i also get my mobile
      verification code through my mobile sms.but i dont get any email from
      irctc for which i complete mobile verification.
      my email id is [protected]@gmail.com & my mobile no. is [protected]
      Thank you
      246102
      Dear Sir,
      My irctc registration is successfully completed. I also get my mobile verification code through my mobile sms. But I don't get any email from irctc for which I complete mobile verification.
      My email id is "[protected]@gmail.com" & my user id is rahulkumar" & my mobile no is "[protected]".

      Sir please check it & send me a email for my mobile verification.
      Hi 08/12/2012 i was registered in IRCTS Account my email:- [protected]@gmail.com. mobile no :- [protected], .

      verification code RAHULojha Rkq865
      Hi 08/12/2012 i was registered in IRCTS Account my email:- [protected]@gmail.com. mobile no :- [protected], .

      verification code RAHULojha Rkq865
      RAHULOJHA DEAR SIR MY EMAIL ID AND MOB.NO.[protected]@gmail.com [protected] plz.sent the verification code
      Dear Sir,
      My irctc registration is successfully completed. I also get my mobile verification code through my mobile sms. But I don't get any email from irctc for which I did't complete mobile verification but i recd mob verification code - thj856
      My email id is "[protected]@gmail.com" & my irctc user id is "tanzeemfed"& my mobile no is "[protected]

      Sir please check it & send me a email
      My name is palankipati Srinivasa Rao, I want to IRCTC User Id and password . My Irctc Registration Successfully.My Id is [protected]@gmail.com. My mobile no. [protected]. Please User id and password
      Sir my varification succesfull but next step OTP number not undstand
      how to do mobile information
      I am very happy to add like this.
      Dear sir,
      My email id is [protected]@gmail.com. I can, t get otp in my mobile.i am not able to proceed ahead.
      please help
      Sir i am email. Id and mobile number is [protected]@gmail.com and [protected], which is already registered with irctc but i have no email & mobile verification code/otp, in the absense of two verification code, i am unable to book train ticket, , please help me

      IRCTC — registration cancel

      I have done my registration in IRCTC.In email [protected]@gmail.com & mobile no.-[protected].kindly cancel my registration

      REGISTRATION -DETAILS

      Please sent me the registration details I have mixed up my data User Name ,Password.. [protected]@hotmail.com

      update profile tab is missing

      Dear IRCTC, my user profile is qazi_zaid on irctc and i wanted to update my current mobile number as i have old mobile no updated on my profile. I do not see update profile tab to do so. please help

      SBI associated banks not listed

      In the newly revamped irctc website among the list of banks, sbi associate banks is not listed.

      Cancllation status not changed after cancellation of e tkt & no refund recd.Further Cancellation is not possible in that PNR No 4511941470

      I have cancelled PNR No [protected] 'e' tkt. Message shown was no train on that day. But I have confimed tkt on that day. But tkt staus is not shown as modified. Further cancellation selection was not possible as it was de- hilighted.

      my net banking did not support

      sir i have activated internet banking in IOB but IRCTC did not support my net banking they said for credit/debit card but iam a student, what i do they quickly accept IOB net banking
      My irctc user id mib2016 was successfully registered but no otp through sms for my mobile number [protected] and no password to mail my mail [protected]@gmail.com

      Hiw can I proceed..? Let's help to trounle shoot the problem...?
      i did not recieve my verification even after registration. please do send my verification code.
      USER ID: kamal11san
      MAIL ID: chandran.[protected]@hotmail.com
      My id Deba1903 .My mobile number [protected] and verification code 562301.Email id [protected]@gmail.com and verification code 2112.Please veemy mobile number and email id.Help me login my Irctc account.
      Dear sir,
      I registered my self in irctc and my id is r211048.My mobile no. was successfuly verified but my email is not being veryfied inspite of my repeated efforts.Whenever i put the o.t.p recd. on my Email in the box it says that it is wrong and then another o.t.p is sent which is also said to be wrong.Now i leave the idea of traveling by train.
      Please do something if you can and oblige.
      Yours Faithfully,
      Rajneesh Satyawan,
      Pathankot
      My irctc registration is successfully completed. I also get my mobile verification code through my mobile sms. But I don't get any email from irctc for which I complete mobile verification.
      My email id is "[protected]@gmail.com" & user id is "amritan04" & mobile no is "[protected]".
      Sir my user I'd manoj7902 password forgot and registered mobile no. [protected]is close plz new password is my registered email id
      Forget user id and password.
      Can I get my userid and password by my mobile no and emailid
      I already registered in irctc .But my mobile no is not verified. I have not get otp no by through SMS.
      Please change my email. My new mail is [protected]@gmail.com.
      Please change my email. My new mail is [protected]@gmail.com.
      dear sir,
      i have registered with IRCTC .i have also got email and phone verification code but my code has not verified please help meet as soon as possible
      [protected]@gmail.com
      Dear sir i am facing problems in verifying mobile no, Even though am entering same OTP which i got from IRCTC
      Its saying wrong code, What can i do
      If am giving old mobile no its saying mobile number already in use what is the solution for this
      my mobile no [protected] please help me asap
      hai sir,

      i am saravanakumar. My irctc registration is successfully completed and also get my mobile verification code. but email id verification code not coming.so now i am unable to login irctc account and also unable to create new irctc account at same phone number and email id.

      so please give me a solution .
      my email id:[protected]@gmail.com
      Dear sir i am facing problems in verifying mobile no, I have changed my mobile no ([protected]) today in the irctc site and trying to get the OTP but after waiting 120 s also it didnt appear still. Now I am trying continuously and it shows a message with a tag of

      Please verify your account to continue:

      Mobile Number is recently released and disabled for till New Mobile No Change Frequency days over

      I am unable to book the ticket or use the site please help me out to get rid of this.
      Helpful
      Found this helpful?
      71 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shweta1710
        from Chandigarh, Chandigarh
        Jun 3, 2012
        Resolved
        Report
        Copy
        Resolved

        by mistake cancellation of ticket

        Address: Chandigarh

        my PNR no. is [protected] and transaction id is [protected] and date of journey is[protected]. I have booked a tatkal ticket from chandigarh to delhi vide train no.12312 (2 AC) but the ticket got cancelled by mistake during our process of checking status. The journey is very important to us due to some family problems. Kindly return us our tickets so that we can travel against the same booking and do not suffer the financial loss for such unwanted...
        Helpful
        12 other people found this review helpful
        12 found this helpful
        4 Comments
        Report
        Copy
        M
        murugan9385
        from Ramanathapuram, Tamil Nadu
        Jun 1, 2012
        Report
        Copy

        Address: Coimbatore, Tamil Nadu

        Dear Sir,
        I have booked a Train ticket in SL class in Tatkal system through IRCTC.

        Train No.: 16042
        Reservation Date & Time :01-Jun-12 08.30 AM
        Date of Journey : 02-Jun-12
        Transaction ID: [protected]
        Deducted Amount : Rs.282+ Rs.12 = Rs.294

        While my booking, Amount is deducted from My Corporation Bank account through Netbanking.

        Banking Detail
        Payment Through : Net Banking
        Bank : Corporation Bank
        Account Type : Savings Bank
        Branch : Coimbatore

        But ticket is not confirmed. Also The deducted amount is not REFUNDED to My account which has been used for Booking.

        Thanks & Regards,
        Murugan.S
        Mobile : +[protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          anusandan
          from Dhari, Gujarat
          May 31, 2012
          Resolved
          Report
          Copy
          Resolved

          My SBI account no. is [protected]. On 28 May 2012 during one of the internet bookings on IRCTC site, i wanted from Bangalore to Hyderabad, the ticket was not confirmed and the transaction was invalid. however, Rs. 4620/- has been deducted from my bank account due to some problem. Irequest the said amount to be credited back to my abovee mentioned account immediately.
          Aug 13, 2020
          Complaint marked as Resolved 
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            jeevanps
            from Irinjalakuda, Kerala
            May 31, 2012
            Resolved
            Report
            Copy
            Resolved

            Address: Madurai, Tamil Nadu

            I HAD ON 28.05.2012 AND ON 30.05.2012 BOOKED TRAIN TICKETS[E-TICKETS] BY USING DEBIT CARDS OF CANARA BANK AND ON THE ABOVE DATES THOUGH THE FOLLOWING AMOUNTS WERE DEBITED MY RESPECTIVE SAVINGS BANK ACCOUNTS , TICKETS HAD NOT BEEN BOOKED AND NO AMOUNT FOUND TO HAVE BEEN REFUNDED IN THE ABOVE SAID SB ACCOUNTS TILL DATE

            TRANSACTION ID:[protected]- DATE OF BOOKING:28.05.2012- AMOUNT DEBITED IN MY SB ACCOUNT1007.111.027904 WITH CANARA BANK,RAMNAD ROAD BRANCH,MADURAI-RS,474/= AND
            TRANSACTON ID [protected] DATE OF BOOKING :30.05.2012 -AMOUNT DEBITED IN MY SB ACCOUNT[protected] RS.615/=
            KINDLY LOOK INTO THE MATTER AND ARRANGE FOR REFUND OF THE AMOUNTS INTO CONCERNED SB ACCOUNTS IMMEDIATELY AS THERE IS NO RESPONSE FOR THE E-MAILS SENT TO [protected]@IRCTC.CO.IN ON THE RESPECTIVE DATES BY ME.
            Aug 13, 2020
            Complaint marked as Resolved 

            IRCTC — refund of amount debited from bank account

            I have booked four tickets through IRCTC on 2.5.2011- Dehradun to Delhi. The amount of Rs. 1950 was debited from my saving bank account, Sansadiya Soudh, State Bank of India. However, the transaction failed and I could not get the ticket. It is requested that the amount of Rs.1950/- which has been debited from my account may be credited to my saving account at the earliest

            IRCTC — Debited amount from account

            In my account , debited amount due to technical promblem.
            please do nessasary things.
            regars,
            Anand.
            On 22/06/2017, I tried booking two tickets in Train no. 12627 Karnataka Exp, 2AC, but due to communication failure, the ticket was not booked and my account was debited twice, details as under :
            Date & Time of debit Amount Debited Tran ID
            22/6/17 13:43:23 4850.[protected]
            22/6/17 14:00:51 4850.[protected]

            Kindly arrange to refund the amount of Rs. 9700.00 to my account

            thanks
            arun kumar sanyal
            Helpful
            Found this helpful?
            3 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              chandiwalpritesh
              from Aurangabad, Maharashtra
              May 31, 2012
              Resolved
              Report
              Copy
              Resolved

              Address: Aurangabad, Maharashtra

              irctc mobile booking :- at the time of payment irctc shows only one bank Citi Bank. Why ? if i have other internet banking option then what to do ? when i approched to customercare then they said that you need to account with citi bank. it is not fair. how it can be possible to everyone to open bank account with citi bank. i request to add all bank which is available at the time of booking through pc internet. secondly how many time is decided to refund failed transaction amt & canceld tckt ?

              regards
              [protected]@yahoo.com
              Aug 13, 2020
              Complaint marked as Resolved 
              refer transaction no[protected]
              amount rs 616/ debited from sbi account.
              pnr n/reservation details not received on mobile/e mail.
              refer transaction no[protected]
              amount rs 616/ debited from sbi account.
              pnr n/reservation details not received on mobile/e mail.
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                johnsonseejay
                from Kunnamangalam, Kerala
                May 30, 2012
                Resolved
                Report
                Copy
                Resolved

                money will be debited, ticket not booked

                There is no way to reach [protected]@irctc.co.in. all mails of complaints are automatically rejected, they have adjusted the server to this so no problem

                This message was created automatically by the mail system (ecelerity).

                A message that you sent could not be delivered to one or more of its
                recipients. This is a permanent error. The following address(es) failed:

                >>> [protected]@irctc.co.in...
                Helpful
                Found this helpful?
                61 Comments
                Report
                Copy
                A
                aeagarwal
                from Hyderabad, Telangana
                May 30, 2012
                Resolved
                Report
                Copy
                Resolved

                Dear Authorities,

                On 28th May 2012, I booked a Tatkal ticket for the train Rajkot Secundrabad express(Train Number 17017) boarding pune junction reservation upto Begumpet in 2nd AC.

                The time I logged in on www.irctc.co.in , the status for the 2nd AC in TATKAL QUOTA was "WL/AVAILABLE". TIll the payment gateway page, it was sowing the same available status.

                But, as my ticket got booked, it was showing WL 3 as the status.

                I read the procedures and terms of cancellation on irctc website and found out that the same rules applied to the tatkal cancellation.

                As I cancelled my ticket, most shocking moment as it was written that money refunded will be 0(zero)

                I request the authorites to look into this matter and refund my money.

                Please find the snapshot of the booked ticket attached to this mail

                PNR-Number:[protected]



                Thank you in advance


                Best Regards,

                Aneesh Agarwal
                Aug 13, 2020
                Complaint marked as Resolved 

                IRCTC — TATKAL REFUND MONEY

                DEAR SIR,
                MY PNR NUMBER IS [protected], MY DATE OF JOUNEY IS ON 27/12/2011, MORNING 11.30AM AND DATE OF BOOKING- 26/12/2011
                AND MY TRANSACTION ID IS [protected],
                I APPLIED TATKAL TICKET but it is in W/L69(NOT CONFIRMED), FROM NEW DELHI TO VIJAYAWADA BY KERALA EXPRESS,
                I USED MY PAN CARD NUMBER FOR PROOF- DAIPS1897E
                I WANT MY MONEY BACK, AND ITS TRANSACTION DETAILS,
                PLEASE REPLY ME TO MY MAIL AS EARLY AS POSSIBLE SIR

                [protected]@gmail.com
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  shashankdubey13
                  May 29, 2012
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Lucknow, Uttar Pradesh

                  Dear sir / madam,

                  On 26th i was trying to book a ticket in Chitrakoot express from LJN to JBP.
                  Twice money was debited from my account and tickets were not booked..

                  REFUND is still awaited.

                  Attaching receipt :

                  Account Number [protected]
                  Transaction Date 26/05/2012
                  Transaction Amount INR 689.24
                  Transaction Type DR
                  Transaction Description ICONN/47234825/260512/INDIAN RAILWAY COR


                  Account Number [protected]
                  Transaction Date 26/05/2012
                  Transaction Amount INR 689.24
                  Transaction Type DR
                  Transaction Description ICONN/47228547/260512/INDIAN RAILWAY COR
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    muthu_35
                    from Bengaluru, Karnataka
                    May 29, 2012
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Tiruvallur, Tamil Nadu

                    Dear Sir,

                    I have try to book a ticket from 7.50 am to 8.50 am on[protected]. But even for that single ticket I didn't got till now. It is while starting Available seats are 259 in pothigai express from chennai egmore to Srivilliputtur on[protected] at 8.01am status. And at 8.05 am Available seats become 34. And even I couldn't login their site. The error came after login (Reload page later error). That lazy server become tired till 8.45 am and till then I couldn't enter my site. After that status become at 8.50 as W/L 71. Right now the status at 8.55 am W/L 78. Just do justify for that consumer support. Don't argue for agent. Why because always people is suffering like that. I can't control my angry till now. Please help me regarding this. Any way to turn off the bulk agent booking in that site. Or anybody please block that site. We could even try to book on railway office directly.

                    Thanks for listening,

                    Muthukumar. P,
                    Chennai.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    What a fantastic Website Indian Railways has!!!

                    When is the Indian Railways going to rectify this problems faced by people of india.

                    Do Indians deserve such a website. When will the authorities take action.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      pankaj kr pathak
                      from Sikar, Rajasthan
                      May 28, 2012
                      Report
                      Copy

                      Address: Varanasi, Uttar Pradesh

                      on 25 may 2012 i was trying to book a ticket from irctc but due to some reason it was not booked and ticket amount debited from my s b i account refference i d pos prch pos[protected]ircrc. kindnly make credited my unbooked amount of money which has been unnecessaryily debited from sbi a/c no. [protected] shopping centre varanasi branch
                      on25 may ticket amount has been debited from my a/c but ticket was not booked by irctc with refference i d no.pos[protected]irctc
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        krishnasish
                        May 28, 2012
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: New Delhi, Delhi

                        Hi I am trying to purchase Tatkal tickets from NDLS to Howrah / Sealdah from 26th May 2012 onwards. First I have tried to get ticket's from railway reservation counter, where found front lines are captured by 50-60 persons, "Dalal" requesting to purchase tickects from them with extra charges & also confirmed they can provide 100% confirmed tickets. 2nd day while tried to purchase tickets online found "service unavilable "So suggesting to hand-over the Indian Railway Control to any Foreign Organisation, who can provide better services than current operators.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          dvrpatnaik
                          from New Delhi, Delhi
                          May 27, 2012
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Hyderabad, Andhra Pradesh

                          sir,i booked a ticket on 8 april 2012,pnr no [protected],transaction id no [protected]. due the some reason i cancelled the ticket on 17 may 2012.but i didnot get my refund amount still now.pls refund my amount as soon as possible.
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          INDIAN RAILWAY CATERING AND TOURISM CORPORATION — Refund of cost of ticket not booked

                          I TRIED TO BOOK RAILWAYS TICKETS ON INTERNET THROUGH ITCTC ON 11.2.2010 FOR OUR JOURNEY FROM ITARSI TO KOLLAM IN 2644 SWARNA JAYANTI EXPRESS. MY SB ACCOUNT WITH SBI MAIHAR HAS BEEN IMMEDIATELY DEBITED WITH RS.1067 TOWARDS THE COST OF TICKET, WHILE NO TICKET HAS BEEN GENERATEE SHOWING SOME TECHNICAL FAULT.

                          IF TICKET CULD NOT BE BOOKED, WHY COST OF THE SAME HAS BEEN TAKEN FROM MY ACCOUNT? IF TICKETE IS NOT GENERATED, RAILWAY HAS NO RIGHT TO TAKE ITS COST FROM BANK AND IF TAKEN, THE SAME SHOULD BE REFUNDED IMMEDIATELY. BUT THEY HAVE NOT DONE SO.

                          NOW I DON;T KNWO WHEN I CAN GET REFUND.
                          SIR I AM AGENT OFF IRCTC TODAY I BOOK E- TICKIT BUT I LOSS MONEY AND NOT GET MY MONEY BACK TOO MY ITZ CARD SO GIVE ME FAST REFUND BECAUSE OFF I BOOK TATKAL TICKIT ITS URGENT TOO ME JOP JAUNPUR TOO NDLS IS MY TICIT WHICH I WANT IN TRAIN NO2391
                          DATE[protected] PLEASE SEND MY MONEY BACK IN MY ITZ CARD NO IS[protected]
                          i m booked one ticket from chennai to newdelhi date of booking 14.08.2011. i m not get ticket. but tkt amount will be charged from my account. so please refer my complaints and refund my amount .

                          immetiately action please
                          Dear Sir,

                          Cstm To Ara, Train No. 2141, Journey Date 03/11/2011, Class 3A, Booking Date 03/11/2011 PNR No. 0, Cancelled Date 03 November2011, Refund Amount Rs 1562, Refund Status : Refund, Receipt No. IRCTC. 4724.[protected], Refund Date :07- Nov - 2011, hai Jab ki aaj 25nd November hai Magar Abhi tak Amount Refund Nahi hoa hai
                          Bank of Baroda.

                          REGARD
                          Hamid Raziur Rahman
                          Pooja Xerox & Stationery
                          Cama Road, Andheri (W),
                          Mumbai - 400 058
                          Email: [protected]@yahoo.in

                          CONTACT:- [protected], [protected]
                          Hello,
                          This mail is to the complain against one reservation i have made today at ____ pm, the problem i faced is that as soon as i clicked on payment option after giving my debit card detail, instead of ticket booking the session had expired amount of Rs _____ has been deducted from my account but ticket yet not booked. booking ticket details are as follows:

                          Name age date of journey From To

                          Sneh Lata Vedi 50 25/5/2012 Ajmer Jn Pune Jn
                          Nidhi Verma 22 25/5/2012 Ajmer jn Pune jn

                          Total cost of ticket is -
                          So please check the same & revert me such amount as soon as possible so that i can make it again as it is on an urgent basis so please do the needful.
                          Please send me the reference mail for the confirmation.

                          Thanks
                          Amount deducted in my account but ticket not booked
                          I tried but I am unable to generate the Ticket via IRCTC hence I am requesting you to please refund the amount or send the ticket

                          Total Amount := 248
                          I had server error each time
                          pnr no.[protected]; TDR REF NO.ekt[protected]:I had c
                          ancelld my ticket 3monthsback,I have not received ticket amoun
                          t.
                          MY SELF SAURABH JAIN FROM LUDHIANA PUNJAB I BOOKED RAILWAYS BY IRCTC.CO.IN DETAIL :-
                          Dear Customer, Sorry for the inconvenience.Kindly note that your refund case of PNR No.[protected] has been forwarded to CCM/ECR Railway on 10-Mar-2012 .We have already issued Reminders on 18-Jul-2012 and 20-Feb-2013 and 20-Mar-2013 to concerned railway to chase up the case.But despite reminders refund is yet to be received from the concerned railway.Now we have sent another reminder on 15-May-2013 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account.
                          With regards,
                          TDR TEAM
                          LAST 15 MONTH UP SIDE MESSAGE SEND IRCTC & TDR TEAM PLEASE REFUND MY AMOUNT AS SOON AS URGEND

                          SAURABH JAIN
                          [protected]
                          LUDHIANA
                          Dear Customer, Sorry for the inconvenience.Kindly note that your refund case of PNR No.[protected] has been forwarded to CCM/ECR Railway on 10-Mar-2012 .We have already issued Reminders on 18-Jul-2012 and 20-Feb-2013 and 20-Mar-2013 to concerned railway to chase up the case.But despite reminders refund is yet to be received from the concerned railway.Now we have sent another reminder on 15-May-2013 with all the papers pertaining to your refund case to concerned railway to chase up the cases. As soon as refund, if any, received it will be credited to your card account.
                          With regards,
                          TDR TEAM
                          Pnr-[protected].tax[protected].dt[protected]booking.doj[protected]
                          PNR [protected].TAX[protected].DT OF BOOKING[protected].DOJ[protected].E-TIKET, 3AC.WL74.75.76 NOTCONFORM .LIKIN AJTAK REFUND NEHI HUA
                          IRCTC KA KOI ANSWER NEHI.
                          i made ticket from irctc on 22.7.2014 jodhpur to delhi and delhi to jodhpur id no. [protected] pnr no. [protected] and id no. [protected] pnr no.[protected] but bank deduct 392.[protected].[protected].[protected] please refund one amount Rs. 392.49. i sent email on [protected]@irctc.co.in but bounse and i sent fax on 31.7.2014 but not response. my email address [protected]@cazri.res.in mobile no. [protected]
                          Dear Sir

                          i am book a tatkal ticket in 2/06/2014 and the one ticket is confirm
                          and 2 ticket is waiting list. and sir the second ticket is noT confirm
                          then i fill the TDR FILE BUT I AM NOT GET ANY AMOUNT OF MY WAITING
                          TICKET 2 AND HALF MONTH HAS BEEN PASS OUT. PLEASE TELL ME MY STATUS OF TDR
                          STATUS AND HELP ME FOR MY AMOUNT MY PNR IS [protected].
                          i also attch the ticket
                          SIR, TODAY I WAS BOOKING MY TICKETS FROM MOKAMA TO KOLKATA BUT TICKET WAS NOT BOOKED BUT AMOUNT IS DEBATED WITHOUT SENDING ANY MSG OR SMS SO KINDLY I REQUEST U TO CHECK THE DETAILS AND RETURN TJE MONEY ASAP.
                          Thanx sir
                          I have cancelled ticket but not refung my amount in my account.sso plz quike transfer my amount.
                          PNR NO. [protected] TRAIN NO. 19116 Cancellation ID: [protected] I have cancelled ticket but refund amount not credited in my bank account so please refund the amount as soon as possible.
                          Hi i have used IRCTC to e book ticket from nagpur to surat on 18 june 2015 & transection id [protected].But i have not PNR Numbers and amount Rs.783 has been deducted from my account.I need the refund for the same.my Account No.[protected] SBI KALIKIRI Andhra Pradesh.Name :RAVI INGALE, CELL NO.[protected], [protected]@gmail.com
                          Dear sir,
                          I have booked my tatkal e-ticket on 23rd june 2015 for new delhi to Mumbai on sleeper class ..birth preference.My money has deducted from my CORPORATION BANK AC debit card the money is also get deducted from my account.

                          But unfortunately the ticket and pnr no.is not generated...at irctc site its shows payment requested only
                          sir, please consider my complaint and please refund my money immediately THANKING YOU!

                          TRANSICTION ID: [protected]
                          EMAIL ID:[protected]@gmail.com
                          MOBILE NO:[protected]

                          IRCTC — Refund for cancelled ticket

                          I have cancelled 2 tickets on 3rd May and the refund status is sent_to_bank since days. The refund ids are [protected] & [protected]. When will the amount of 960 be refunded ? -Swagata Mukherjee

                          online ticket

                          hello sir i book my ticket today online bur when payment is clear ticket was not displayed and showing error. please tell me what should i do now i do not get pnr number also please help me.

                          changed my email id

                          changed my mail id for account

                          Error says Click Submit button again and again

                          Hi team, This site is just so frustrating..whenever i click on train on train class, it says click on submit button again and again even if i click it a 1000 times. Kindly fix this bug asap.

                          Transaction done and ticket not booked

                          transaction Id [protected] from Bareilly(BE) to NDLS Train no. 12391: State bank has transferred money from my account to irctc but the ticket is not booked. It is showing failed transaction. Please return my money .

                          testdub

                          test

                          ticket not booked but money deducted

                          I have booked 2 ticket on 30.10.2014 at 8.20 a.m. From my bank a/c money has been debited but ticket is not booked. Transaction No.[protected]. Please refund the money that was debited through SBI net banking as soon as possible.
                          [protected] transaction id ye ticket book hua he lekin pnr status nhi aaya or refund bhi nhi aaya mobile no.[protected]
                          Sir,
                          I booked ticket on[protected] for my journey from Bhubaneswar to Howrah and my date of journey is[protected]. Accordingly Rs. 782.30has been deducted from account and transaction no:- "OTHPG[protected]IRCTC ticketing"
                          But by surprised IRCTC has mentioned my transaction has failed and failed tran. No- [protected].
                          Therefore I request your honour that amount of Rs.782.30 may be refunded to my account as early as possible.

                          Thanking you
                          with regards
                          S.B.Dey
                          Executive Engineer.
                          CPWD, Bhubaneswar

                          Mob- [protected], e-mail Id- [protected]@yahoo.co.in
                          I booked a train ticket. but the transaction was failed many times. i did not receive a refund for 1 failed transaction yet. i booked my tickets on 29 march 2019 . There is no refund status in mh account on irctc. kindly help me with the same
                          when our waitlist e ticket gets utomatically cancelled on preparation of chart. why dont we get the full refund of the amount paid at the time of booking. why is the money deducted.
                          I have posted my doubts above. kindly reply me at the earliest. mail id- [protected]@gmail.com.
                          please tell me how to avail refund for the failed transaction of a train ticket.
                          Helpful
                          Found this helpful?
                          31 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            KPR.TNV
                            from Suchindram, Tamil Nadu
                            May 25, 2012
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Tirunelveli, Tamil Nadu

                            IRCTC THROUGH MY FAILDED TRANSACTION DETAILS MY AXIS BANK ACCOUNT NO [protected],
                            IRCTC LOGIN ID kumar3045, TRANSACTION DETAILS ; TRANSACTION ID ; [protected] CANCELLED DATE 18/05/2012, REFUND AMT. 716. REFUND STATUS ; REFUNDED. RECEIPT NUMBER ; [protected]. REFUND DATE 22/05/2012 ACRONYMS ; APPROVED ; APPROVED FOR REFUNDED . REFUNDED; REFUNDED IN ACCOUNT. BUT BANK TELL ME TRANSACTION IS CORRECT. PLEASE KINDLY REQUEST TO SETTLE OUR MONEY INFORM OUR BANK EARLY .
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            irctc ticket booking — withdrawn my account one more time

                            I AM BOOKING TICKET FOR IRCTC ON 18/05/2012 BUT SERVER IS ERROR AT THE TIME OUR BANK WAS WITHDRAWN MY ACCOUNT FROM MONEY MY ACCOUNT NUMBER [protected]. BUT IRCTC REFUND MONEY ON 22/05/2012. KINDLY SETTLE MONEY RS. 716/- FROM OUR ACCOUNT.
                            18/05/2012 I AM TICKET BOOKING FROM IRCTC BUT SERVER WAS ERROR. AT THE TIME MY ACCOUNT WITHDRAWN MONEY FROM OUR BANK. TWO TIMES WITHDRAWN MONEY BUT ONE TIME TICKER BOOKING. IRCTC REFUND MONEY OUR BANK. TOLL FREE NUMBER ALSO COMPLAINT REFERENCE NO. IS 6370869. MY ACCOUNT NUMBER [protected]. WITH DRAWN MONEY Rs.716/-. KINDLY REFUND OUR MONEY FROM ACCOUNT.
                            PLEACE KINDLY I REQUEST FOR REFUND OUR MONEY. EARLY.
                            axis bank was no responce pleace take our complaint imetiately my account no [protected]
                            IRCTC REFUND OUR MONEY 22/05/2012. BUT OUR BANK (AXIS BANK ILANJI -623) ACCOUNT NO. [protected], NAME ; MAHALINGAM NOT REFUND IRCTC HER ANSWER FROM MY BANK. THIS IS CORRECT TRANSACTION ABOUT TELL ME. PLEACE KINDLY REQUEST OUR MONEY REFUNDED IMITIEATLY. TICKET BOOKING DATE 18/05/2012 ONE TIME BOOKING TWO TIMES MONEY WITHDRAWN. MY IRCTC LOGIN ID kumar3045
                            18/05/2012 I AM TICKET BOOKING FROM IRCTC BUT SERVER WAS ERROR. AT THE TIME MY ACCOUNT WITHDRAWN MONEY FROM OUR BANK. TWO TIMES WITHDRAWN MONEY BUT ONE TIME TICKER BOOKING. IRCTC REFUND MONEY OUR BANK. TOLL FREE NUMBER ALSO COMPLAINT REFERENCE NO. IS 6370869. MY ACCOUNT NUMBER [protected]. WITH DRAWN MONEY Rs.716/-. KINDLY REFUND OUR MONEY FROM ACCOUNT.

                            IRCTC REFUND OUR MONEY 22/05/2012. BUT OUR BANK (AXIS BANK ILANJI -623) ACCOUNT NO. [protected], NAME ; MAHALINGAM NOT REFUND IRCTC HER ANSWER FROM MY BANK. THIS IS CORRECT TRANSACTION ABOUT TELL ME. PLEACE KINDLY REQUEST OUR MONEY REFUNDED IMITIEATLY. TICKET BOOKING DATE 18/05/2012 ONE TIME BOOKING TWO TIMES MONEY WITHDRAWN. MY IRCTC LOGIN ID kumar3045
                            IRCTC REFUND OUR MONEY 22/05/2012. BUT OUR BANK (AXIS BANK ILANJI -623) ACCOUNT NO. [protected], NAME ; MAHALINGAM NOT REFUND IRCTC HER ANSWER FROM MY BANK. THIS IS CORRECT TRANSACTION ABOUT TELL ME. PLEACE KINDLY REQUEST OUR MONEY REFUNDED IMITIEATLY. TICKET BOOKING DATE 18/05/2012 ONE TIME BOOKING TWO TIMES MONEY WITHDRAWN. MY IRCTC LOGIN ID kumar3045
                            18/05/2012 I AM TICKET BOOKING FROM IRCTC BUT SERVER WAS ERROR. AT THE TIME MY ACCOUNT WITHDRAWN MONEY FROM OUR BANK. TWO TIMES WITHDRAWN MONEY BUT ONE TIME TICKER BOOKING. IRCTC REFUND MONEY OUR BANK. TOLL FREE NUMBER ALSO COMPLAINT REFERENCE NO. IS 6370869. MY ACCOUNT NUMBER [protected]. WITH DRAWN MONEY Rs.716/-. KINDLY REFUND OUR MONEY FROM ACCOUNT.

                            I

                            IRCTC/Online Ticket Booking — Unethical behaviour

                            Money got withdrawn from my account but i didn't got booking done. And no pnr. Iam angry with this situation. Please give my money back. My transaction id is [protected]
                            I tried to book tatkal tickets since 11am... It displays an error stating that only 2 tickets per IP & enclosed scrn shot. But i booked none...
                            Helpful
                            Found this helpful?
                            9 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shadaab Shaikh
                              from Badlapur, Maharashtra
                              May 23, 2012
                              Report
                              Copy

                              Address: Thane, Maharashtra

                              I HAVE BOOKED TICKETS FROM KALYAN TO PUNE FOR 3 JUNE 2012 ,BOOKING DATE 23 MAY 2012
                              WHEN I BOOKED MY TICKETS AMOUNT RS 161 WAS DEDUCTED FROM MY ACCOUNT BUT TICKET PAGE WAS EMPTY AND THERE WAS WRITTEN THIS LINE (www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision....
                              AND WHEN I CHECKED MY HISTORY THE TICKETS WAS NOT THERE

                              SO PLEASE KINDLY SOLVE MY PROBLEM
                              AS EARLY AS POSSIBLE
                              WAITING FOR YOUR REPLY

                              irctc user id = daniyal15


                              SHADAAB SHAIKH
                              [protected]
                              [protected]@gmail.com
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pitchika Gopi Krishna
                                from Mumbai, Maharashtra
                                May 20, 2012
                                Report
                                Copy

                                Address: Visakhapatnam, Andhra Pradesh

                                it is really emberrasing situation using irctc.co.in site to book our online tickets when needed and booking tickets on tatkal scheme is really difficult. especially at that time the web site doesn't open properly. There are several compalints in this regard. i dont know what action that the authorities has taken. I have seen in news papers these railway tickets are bloked by bookies and are sale these at higher prices. It looks that the government is really servicing to the public directly. when the railway minister hike the ticket prices all the members have taken immediate action to reduce the ticket prices until the minister suspension. this is a kind of drama in order to get public attention. But it is not happening when u comes into the public service. That means they are showing much interest in raising in black money but not in public service.
                                Very true. The website doesn't function at all during Tatkal hours. It is not designed to support user traffic. The website throws login errors how much ever time we try. Its really frustrating that we have such pathetic website for Railway bookings.
                                The captcha is not readable at all during Tatkal hours. Purposefully designed to avoid users logging in.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pushkal Katara
                                  from Mannarakkat, Kerala
                                  May 19, 2012
                                  Report
                                  Copy

                                  Address: Jaipur, Rajasthan

                                  When I was trying to book a Tatkal Ticket at 8 AM before a day of the journey, the site opens and when i try to open my IRCTC account it says The service is unavailable. IRCTC is giving a facility to book online Tatkal tickets but when i try to book it says service. Some months before there was some news in a news channel that now we can book Tatkal tickets online through our Internet without a help of an agent, but now when i tried there was a response "unavailable".
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    VINAYSP2012
                                    from Hubli, Karnataka
                                    May 18, 2012
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Dharwad, Karnataka

                                    Dear Sir,

                                    I feel bad to send this mail regarding reservation of e-ticket, while making
                                    reservation through SBI online the amount is debitted to IRCTC account and
                                    we didn't get reservation confirmation via mail or to mobile detail is entered
                                    below pls go through that and attached snap photo after clicking of "CONFIRM"
                                    button in last step of SBI online.

                                    please do the needful..

                                    Reservation
                                    From : UBL(Hubli) To: ASK (Arsikere)
                                    Date : 21/05/2012
                                    Train No: 06536 (RAC-14 at the time of reservation)

                                    Passengers :
                                    Ratanlal : 52 : M
                                    Vijaylakshmi : 30 : F
                                    Vinay : 08 : M

                                    Child
                                    Neeraj : 04 : M
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    sir while i was travelling by 9708aburoad to ahmedbad in
                                    arvalaravli exp.on[protected]in s9 coachmy travelling authority no.is646560.i have placecd an orderof dinner but dinner not served to me till ahmedbad.at ahmedbad platform i met pantry manager kujbihari tiwariand explain to him this incident but he did not show any regretts when i demanded complaint bookhe rudely turn it down and said he dont hav complaintbooklodge your complaintelsewhere.the9708aravliexpreachedat ahmedbad at 2315and all restaurant were closed. i face great difficulty to find food my contact no.is[protected]
                                    i had a same experience on sabari express to hyderabad
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit