Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I had cancelled a ticket(from pune-nzm) on 24-jul-2011 with PNR [protected]. But according to IRCTC mail that i got says that the money has been refunded, but i didnot get any refund money back.
It has been around a month and i havn't got the amount.
please look into the matter.....

Sir,
I filed a TDR on 10th february2011 having reference no ekt[protected] for a train running late by more than 8hrs passenger not travelled
As per rule i should get full refund but only Rs4785/- of total fare Rs.9570/- is refunded on 16th February2011.Following replies coming from IRCTC TDR team after put up my complain several times.
"Dear Customer, Sorry for the inconvenience.Kindly note that your refund...

Money deducted from SBI account[protected] without issuing of ticket
My name is V.SRIDHARAN.. I have booked TWO tickets through irctc online booking on[protected] for a journey from TIRUCHIRAPALLI Jn. to MAMBALAM (CHENNAI) for journey on on[protected]. I used SBI net Bankingb) for making payment. A total of Rs 280+Rs 10/ was deducted from my account but no PNR and e-ticket generated.. Transaction reference03799759 IG63230775. Hoever...

Hi,

I recently updated my IRCTC profile (Login: pranil_k) as I saw a message while booking a new train ticket that some of the details in my profile were missing. After that I received new password through email and also I was supposed to receive mobile verification code on registered mobile no [protected]. However I have not received mobile verification code after several times sending mails to [protected]@irctc.co.in as well as calling...

Dir sir, Iwas booked my ticket GORAKHPUR to Gwalior on dated 13.08.11,but the last moment due to unknown problem i could not get my ticket of Transaction ID [protected],[protected],[protected] and the amt.are 300.00 each deducted from credit card.when i want to talk to customer care but no respond when dialled.please respond and refond my money immidiately. yours, ...

Nowadays If tickets moved to RAC, it is not getting confirmed in Yercaud Express(Chennai-Erode).Is the seat allocation is happening properly.The cancellation ratio becomes very less nowadays.Even waiting list tickets around 80 or 70 when booked before 1 months is not getting confirmed. Only sitting is allocated in Sleeper Coaches.Why we have to travel in sitting when paid for berth to sleep?.IRCTC is in hands of touts, agents with the help...

I had booked an I-Ticket on IRCTC website on 11th Aug for journey date 16th Aug. Today is 15th Aug and I have still not received my railway ticket for my journey scheduled for tomorrow morning.
I called IRCTC 24x7 customer service twice. The first time they provided me the Overnite Express courier contact number to track my ticket. The number provided is switched off since 13th Aug. The second time I spoke with IRCTC 24x7 helpline,...

Sir
this site if Railway is not giving proper service for urgent booking call Tatkaal booking sewa thru internet which start on every morning 8.00 am is not giving to Indian people. WHY WE THE INDIAN PEOPLE IS ALWAYS HAVE TO SUFFER LIKE THAT. WHY THE THIS SITE HACKER AND AGENT IS NOT BEHIND THE STEEL RODS. NO BUDDY WILL TAKE RESPONSE OF THIS EVEN AFTER THIS COMPLAINT ALSO THERE WILL BE NO CHANGE IN SERVICE.

I WILL...

Dear Sir/Madam ,

I was trying to book a ticket for my parents from Bangalore to Howrah ,by Duronto express . While making payments ,IRCTC payment gateway page expired and I could not get my ticket . However the fare amount was debitted from my citi card .When I called Citi they gave me transactionapproval code (067964) and asked me to speak with IRCTC.

Both the numbers provided by you are useless .The Chenai...

Hello,

I have booked the AC ticket in Brindavan Express on June 5th for the travel on July 6th.
AS the passenger has not traveled, i immediately raised a TDR for the same on 6th July. Till date the amount hasnt been refunded. I don't know what the hell they have been doing these many days..I sincerely request to take an immediate action against this.
PNR # : [protected]
Thanks...

Dear sir,
I booked the ticket in irtc from aurangabad to mumbai on 2/8/2011 at 1:39pm but money credited for Rs.147 but still ticket not booked.since i booked another ticket pls return my amount to my account.pls do this needful...

on 01.08.2011, i tried to book a ticket from Mumbai to Patna through my user id 'dcdcdeepak' but ticket is not booked due to session expire during transaction proceed. i tried three times and result occur same but Amount of Rs. 479/- is debited three times from my axisbank account. In my user id only one transaction refund due to booked failed is shown by transaction id [protected]. My two another transaction of Rs 479/- are not...

Season ticket booked online from Mira Road to Chuchgate (STR NO958AA6E008) ON[protected] AND valid from[protected] for three months for Rs.425/- has not been received till date, I have call IRCTC OFFICER Ten times and courier service for fifteen times and I have Email IRCTC for four times but nothing has been done, courier people has agreed that season ticket has been misplaced and agreed to refund back the money, but not giving anything...

Hi,

I made a tatkal ticket on [protected],

From BASTI (BST) to GUWAHATI(GHY).

When i called 139, i got information that train is Cancelled,so i opted to cancel ticket.
On[protected] i File a TDR .
I called many times to 139 but nothing happens.

TDR Details

PNR Number: [protected]
Transaction ID: [protected]


Reason For TDR:...

TDR File issue not rectified
On dated 29.04.2011 the Delhi - Bhubneshwar Rajdhani train No- 12444 was Late More than Seven hour, we (2 Passenger ) not travelled due to this reason. Applied for TDR against PNR No.- [protected], but still not get the refund amount. Why such type of delay, where as railway have the information for Late departure instantly. TDR process time should be minimised....

IRCTC is not providing full services for E tickets that are available Ticket booking at Counters.
The following service shall be incorporated for E ticket booking
(1) Break Journey
(2) Change of boarding station for booked tickets
(3) Temporary (may be 30 min) credit fund o[censored]ser @ IRCTC for cancelled E tickets for booking another ticket in case of change of journey plan.
(4) Postponement of Journey date.br...

Dear Sir/Madam,

I am a Shubhyatra member.

The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and make another online booking.

Thanks & Regards,
Vaibhav...

I am a shubh yatra card holder. The IRCTC online booking site is asking for mobile verification to make reservation, but it doesn't send verification code on my mobile number.

I want to take printout of my previously booked tickets and book new one, which I am currently unable to do.

Please see to this and take appropriate action as quick as possible.

Thank you,
Regards,
Vaibhav...

Sir
I had purchased a Railway ticket on 18/12/10 having
PNR No :- [protected]
Transanction No. :- [protected]
Date of Journey :[protected]
Tarin No. :- 5930

Now, in the Transaction Status details, following message are written

Reason For TDR: Part W/L after charting

TDR Status: TDR Entered

Reference No: ekt[protected]

Refund...

Dear Sir/Madam,

PLease refund amount of Rs.379 for a failed transaction. transaction ID [protected].
Gateway booked: State Bank of India
Train Name: INDB AII LINK EXPRESS
From Stn: INDORE
To Stn: BHILWARA
Transaction ID : [protected]
Amount: Rs.379...